Discussion Forum: Help
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View Thread Missing pieces on a set - cszM (1)
Hello, I bought 2 sets from a store and one of them was incomplete (it was supossed to be complete). I've written the seller with a list of the missing pieces, my [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Is my lego real or fake? - Brickman4you (1918)
[...] And most are ZERO feedback buyers that I guess are new to Bricklink, sky is aways falling in this forum even with all the millions of successful transactions. Like they [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Is my lego real or fake? - Stuart9 (1054)
Really strange how so many people believe there is so much fake Lego out there with Lego logo. Seems that we have these questions or statements most weeks, sometimes more than [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Is my lego real or fake? - Nubs_Select (3768)
[...] Real. If it has the lego lego it’s real. Some parts don’t have the part number and some don’t have the logo and some have neither but if it has the logo it’s real
(2 months ago, Mar 27, 2024, to Help)
View Thread Is my lego real or fake? - AndriusBrick (0)
Hello, I have bought some lego parts, but i believe they might be fake. The bricks do have 'lego' written on the top of the studs, but on the back side of the brick there [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Store suspend - Nubs_Select (3768)
[...] Along with “Order sent Royal Mail. I can not be held responsible for loss in post” Which also isn’t true as they are 100% responsible
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Store suspend - Nubs_Select (3768)
[...] Might be related to this “ PLEASE REMEMBER IF ORDERING USED ITEMS THEY ARE NOT GOING TO BE PERFECT AS THEY HAVE BEEN PLAYED WITH IN THE PAST! YOU WILL FIND SOME SCRATCHES [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Store suspend - Leftoverbricks (2225)
[...] 2550 feedback on 5825 orders is a very low feedback percentage, 44%. My store has 1763 orders with 1350 feedback, that is 77% of buyers who left me positive feedback. [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: New Store - Nubs_Select (3768)
There are super lots and also options to order x amount go qty of an item
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Store suspend -> outdated feedbacksystem..... - StarBrick (7066)
[...] And hereby once again the argument why we need a modern kudo/appraisal/scoring/review-system.....
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Store suspend - macebobo (2433)
[...] Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Store suspend - Leftoverbricks (2225)
[...] Your overall praise rating is 98.20% which is rather low for a seller with 5825 orders. This means that you have had 104 orders where something was wrong and you got [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: How should I react to NPB? - cosmicray (3492)
[...] What was it you ordered, parts, sets, or a combination ? If it was sets only, and in original boxes, the shipping might well have been high. Cost of order does not have [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: How should I react to NPB? - yorbrick (1184)
[...] (URL) Did you follow this and request the cancellation, or did you just message the seller asking them to cancel it? If you have the NPB completed against you, then [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: New Store - kittybrickz (176)
[...] Hello! You mean multiple different types of sets? Or multiple sets of the same one? I have never seen a function on this site that enables a bulk buy. Perhaps one of [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Store suspend - First4Duplo (2509)
My store has been suspended for 3 or more completed NSS, I have looked at the cancelled orders and can only find 1. I have confirmation the parcel was sent and delivered how [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: New Store - LeeGo73 (1253)
[...] Maybe list the sets individually and add a text to the description 'X% discount when ordering 2 sets or more, y% discount when ordering 5 sets or more'
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: How should I react to NPB? - salbuchim (46)
i see thank you for ur help
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: How should I react to NPB? - salbuchim (46)
I know.... thats the part where i was surprised he wasnt replying or reacting anything and the all the sudden i got NPB alert what should i do now
(2 months ago, Mar 27, 2024, to Help)
View Thread New Store - alpha60uk (1)
Hi all, I have just set up a new store with the purpose of selling my large collection of sets as I am moving abroad and downsizing. Does anyone have any advice on how to do this? [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: How should I react to NPB? - joshlobe (28)
[...] Sounds pretty shady to me. So the seller can't work with the buyers requests.. but can immediately file an NPB?
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: How should I react to NPB? - Brickwilbo (1534)
[...] After 7 days you could have opened a NRS. Although you've got the right to to cancel, the seller opened the NPB because he wants to be protected against any feedback. [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread How should I react to NPB? - salbuchim (46)
I am a buyer and I made an order on March 7th the price of total item total was around 120 euros this seller didnt answer me for a week then charged me 90 euros for the shipping [...]
(2 months ago, Mar 27, 2024, to Help)
View Thread Re: Item description too long? - Ziegelmeister (221)
Ooooooh... That's really interesting, that's got almost certainly the problem because I had a joke in quotes and had parentheses. Will try again, thank you. Z In [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - wahiggin (2862)
[...] I wish they were still there. That amount of data would not take that much space and space is pretty cheap. I wish they would at least keep 2-3 years worth of the order [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Item description too long? - 1001bricks (52339)
[...] Some chars are transcoded up to 6 chars... So, avoid accents éàèöù and symbols like / \ or inferior superior, etc. And leave you room, like better count on 240 than 255. [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Item description too long? - Ziegelmeister (221)
Is anyone else having this problem tonight? I'm trying to add sets and it says I'm below the 255 character limit but when I go to the next screen I'm told I'm [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - kzinti (4925)
[...] If you have emails, that's about the only way you'd get details.
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - axaday (7302)
[...] When you download orders on Bricklink it calls the items in the order "details", but it really isn't clear from the initial post if that is what they meant.
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - popsicle (6660)
[...] "Happy now?" Don't know. Though if that's all that it takes to be happy, I accept ir;)
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - 1001bricks (52339)
[...] Keep the e-mails. ALL e-mails, forever. Or ask if to each seller if he/she has a copy or such.
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - Tracyd (418)
[...] Buyers most of the time do not care about the shipping costs, fees or sales tax after the fact. You want to be right, fine you are right. Happy now?
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - popsicle (6660)
[...] Details of a transaction are not solely the parts. You surely know this, right?
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - Tracyd (418)
[...] They asked if the detail is completely gone. The parts are the detail.
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - popsicle (6660)
[...] What part of "not completely gone" eludes you?
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - zorbanj (815)
If OP did not keep the order detail emails, another option would be to reach out to the sellers. I keep every order detail email and have forwarded these emails to buyers when [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - yorbrick (1184)
[...] Did you keep the email with the order details?
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - Tracyd (418)
[...] No, the detail is completely gone. Who you bought from, and the break out of costs are available, but not what you bought.
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Possible to view details of purged orders? - popsicle (6660)
[...] Not "completely gone" (URL) -popsile
(2 months ago, Mar 26, 2024, to Help)
View Thread Possible to view details of purged orders? - cassandraann1 (7)
I haven't purchased anything on bricklink since December 2022, and all my orders are now purged. Is there any way to view details of these purged orders or is that information [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: How can I go about hiding my email? - SimplyBricks (18732)
[...] You can toggle here between email and bl contact ~ (URL)
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: How can I go about hiding my email? - Nikilyn (8440)
[...] I don't think it is visible unless someone places an order. I do see a number of stores that list their email or paypal address in their store terms though. I think [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread How can I go about hiding my email? - Bgwayman (43)
I recently received an email from blservice@bricklink.com regarding best practices to avoid phishing scams via email and to be proactive with account security. In said email, [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: problema con il codice di conferma per mail - holycross (771)
[...] Sono due settimane che gli mando mail ma non mi hanno ancora risposto.
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: problema con il codice di conferma per mail - rankster (1904)
[...] You should contact Help Desk: (URL)
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Dubious identification mails - or not? - peregrinator (774)
[...] They don't sound real. Are you being asked to provide login information? If so then you know they're fake.
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: problema con il codice di conferma per mail - holycross (771)
[...] Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp che mi dovrebbe [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Dubious identification mails - or not? - ghyde (203)
[...] I strongly recommend you contact BrickLink directly through this website, via the Help Center link on every page. They have sent out emails warning of scammers. Do not [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: problema con il codice di conferma per mail - rankster (1904)
It seems you managed to log in since you posted here in the forum. What stops you from sending invoices to buyers and processing orders? I guess you refer to One-Time PIN (OTP). [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Dubious identification mails - or not? - yorbrick (1184)
Are the emails coming from bricklink.com?
(2 months ago, Mar 26, 2024, to Help)
View Thread Dubious identification mails - or not? - ArteP (1050)
Hello I am starting getting paranoid with all those mails we are receiving to identify our account…🤔. Could the Bricklink admin / support board please post some information, [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread problema con il codice di conferma per mail - holycross (771)
Ciao a tutti, aiutatemi vi prego.. Sono due settimane circa che non riesco ad accedere al mio bricklink e ad evadere gli ordini perche con il nuovo sistema di log in mi appare [...]
(2 months ago, Mar 26, 2024, to Help)
View Thread Re: Merging wanted lists - SylvainLS (46)
[...] You beat me!  and with my own posts! :D
(2 months ago, Mar 25, 2024, to Help)
View Thread Re: Merging wanted lists - mnlg (5)
[...] [...] Appreciate your help, thanks!
(2 months ago, Mar 25, 2024, to Help)
View Thread Re: Merging wanted lists - SylvainLS (46)
[...] Hi, First, you don’t need to merge the WLs to order them together. Just go to the Buy page ((URL) ) and tick the boxes in the Wanted Lists tab in the panel on [...]
(2 months ago, Mar 25, 2024, to Help)
View Thread Re: Merging wanted lists - Turez (43)
[...] (URL)
(2 months ago, Mar 25, 2024, to Help)
View Thread Re: Merging wanted lists - par016 (7633)
[...] You could download Brickstore and use that to download each wanted list, combine them into one file and re-upload them. -Pete
(2 months ago, Mar 25, 2024, to Help)
View Thread Merging wanted lists - mnlg (5)
I created several wanted lists for different parts of a project. I would like to merge them to make ordering easier. I tried downloading the individual lists, to reupload them [...]
(2 months ago, Mar 25, 2024, to Help)
View Thread Re: Add order to parts list - SylvainLS (46)
[...] Hi, You can’t directly do that :( The My Collection feature isn’t complete and isn’t linked to the other parts of the website 🙄 You can still do it if you: 1. download [...]
(2 months ago, Mar 25, 2024, to Help)
View Thread Add order to parts list - JamesKane (47)
Hi all, can I add an order to my parts list. Or do I need to do it part by part
(2 months ago, Mar 25, 2024, to Help)
View Thread Re: Duplicated lots in single order - rankster (1904)
[...] "the order has only one batch"
(2 months ago, Mar 25, 2024, to Technical Issues)
View Thread Re: Duplicated lots in single order - 1001bricks (52339)
[...] Batches are separated, apart if (seller anyway) clicks bottom of the order to "Consolidate batches". But here, it doesn't show any different batches [...]
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Re: Duplicated lots in single order - SylvainLS (46)
[...] I thought the batches were separated in the order details? Or is it only for buyers? Or an option? [...]
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Re: Please delete my Inventar. Thx - SylvainLS (46)
[...] Hi and welcome :) The Catalog Request topic is for, well, requests about the main catalogue, not personal inventories. As you’re very new and a buyer (not a [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Duplicated lots in single order - TheBrickGuys (13275)
[...] Probably what happened is the buyer placed an order in your store and completed it but before you sent him an invoice, he came back and placed another order. BrickLink [...]
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Please delete my Inventar. Thx - Nanne92 (0)
Thank you
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Duplicated lots in single order - rankster (1904)
[...] I’ve seen other sellers having inventory errors due to instant checkout probably but I don’t have it enabled so it’s even stranger.
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Re: Duplicated lots in single order - 1001bricks (52339)
[...] I think we've already this to happen. Ignore it... Could be related to: (URL) No idea.
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Re: Duplicated lots in single order - rankster (1904)
[...] Same lot ID, that’s why it seems abnormal.
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Re: Duplicated lots in single order - 1001bricks (52339)
[...] If you mouse over the remaining quantity of those lots, doe it show the exact same lot ID (invID), like: (URL) ... or a different one? If it's different [...]
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Duplicated lots in single order - rankster (1904)
I've received an order which contains a few duplicated lots while the order has only one batch and I don't have multiple lots of the same parts in my inventory since [...]
(2 months ago, Mar 24, 2024, to Technical Issues)
View Thread Re: Some kind of pin or just a sprue? - SylvainLS (46)
[...] Not LEGO: 0. No 0.5L axles.  Unless broken. 1. Wrong colour. 2. Wrong material. 3. The pin on your part is full.  LEGO pins are tubes. 4. Bad moulding: there’s some flush [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Some kind of pin or just a sprue? - Ziegelmeister (221)
This is interesting. None of the other axles in that set came in those colors, so it's not like they were cut in half (PS, I could totally see a need for these though, [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Some kind of pin or just a sprue? - popsicle (6660)
[...] Looks like a Technic, Axle with Pin of some type. Gonna look around
(2 months ago, Mar 24, 2024, to Help)
View Thread Some kind of pin or just a sprue? - Whitten76 (309)
We put the Hogarts castle together a few years ago (71043), and I was going through the extra parts bag we created for it. I came across three of these in black and three [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Rubber Belt confusion, what one is it? - axaday (7302)
Well actually they do look a little thinner...but still if they were just stretched out from use, what were they used for that stretched them out and kept them circular? I don't [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Rubber Belt confusion, what one is it? - axaday (7302)
[...] I feel pretty confident that those were not manufactured the same size. Do you have a kitchen scale that measures decimals of grams? You can stretch the diameter of [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Rubber Belt confusion, what one is it? - Akir (121)
[...] I don't think the diameter can change that much, even with a lot of use. So I would guess they are not the same item. I don't know enough about rubber bands though [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Rubber Belt confusion, what one is it? - Darkus945 (429)
Thanks, so the ones on the right are new, and the ones on the left are the same product but used? In Help, bobnikolov writes: [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: Rubber Belt confusion, what one is it? - bobnikolov (1874)
[...] Both large rubbers it seems to be used and they are stretched out. Look at them, their curves are irregular.
(2 months ago, Mar 24, 2024, to Help)
View Thread Rubber Belt confusion, what one is it? - Darkus945 (429)
Hello, I have made various orders lately, and two were for the same item, x71 - Rubber Belt Small (Round Cross Section) - Approx. 2 x 2 Sometimes these come in a box, [...]
(2 months ago, Mar 24, 2024, to Help)
View Thread Re: NSS is not deleted, BL is not responding - tknorr (221)
I appreciate the heads up. Had fun reading the OP's feedback history. In Help, 1001bricks writes: [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: MOC purchase part list to wanted list - SylvainLS (46)
[...] Hi and welcome :) It depends on the format of the parts list you got. What is the format of your list? Also, Rebrickable can convert / export to many formats.  You [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread MOC purchase part list to wanted list - billkautz3 (2)
Hi there! I purchased my first MOC from Rebrickable a few weeks ago and cannot figure out how to get the list of parts needed outside of the regular LEGO set onto my Bricklink [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: NSS help about how process in this case. - Yourbricks (4979)
Thanks Admin for the help and fast support. 👍 In Help, Yourbricks writes: [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: NSS help about how process in this case. - Nubs_Select (3768)
Send proof of shipping to the help desk and they will remove it (tho they often take a while to remove it, currently help desk response time is ~3 weeks tho some have had [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: NSS is not deleted, BL is not responding - 1001bricks (52339)
[...] Alternatively, the reason your shop is in danger could also be the quality, quantity and service concerns your too many non positive feedbacks apparently show? I don't [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread NSS help about how process in this case. - Yourbricks (4979)
Hello I received a order for 3 figures a month ago, today buyer open NSS without prior contact. "Reason: Seller listed item with error Details: When checking the items I [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: head - Turez (43)
[...] You can submit it to the catalog as 3626bpb0808, but it will only have a separate entry for a short period of time because minifigure heads with hollow studs and blocked [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: head - Saitobricks.ca (37)
[...] Don't bother, they will just delete it. BL is currently in the process of merging all the blocked open with the hollows. :(
(2 months ago, Mar 23, 2024, to Help)
View Thread head - mrlego216 (2694)
I have the following head 3626cpb0808 with a blocked open stud, BL only lists as hollow stud, how can I get this listed ????????
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: NSS is not deleted, BL is not responding - minifig.only (431)
I've been waiting for over 3 months now. Read my post from Mar 1. (URL) Nobody answers. @Admin_Russell Can a Bricklink admin take a statement on this?
(2 months ago, Mar 23, 2024, to Help)
View Thread NSS is not deleted, BL is not responding - SteinchendeaIer (7673)
Hello everyone, Maybe you can help me. We have a customer who opened an NSS on February 4th with the reason that the goods had not been delivered. According to DHL, the shipment [...]
(2 months ago, Mar 23, 2024, to Help)
View Thread Re: Item Canceled but no refund. - 1001bricks (52339)
[...] Mmmmmh if it's paid PayPal or Stripe onsite you can see in your order if it's been refunded or not. I'm not sure to understand? Example (as the buyer):
(2 months ago, Mar 22, 2024, to Help)
View Thread Re: Item Canceled but no refund. - FlavioLuisTeron (28)
[...] Okay Last Night. I bought the wrong thing and emailed them , and they canceled it no issue. I Had bought 2 things and canceled them both but one guy instant refunded [...]
(2 months ago, Mar 22, 2024, to Help)
View Thread Re: Item Canceled but no refund. - Ziegelmeister (221)
[...] There is a notice on the seller end when we process refunds that it can take a few days, but from my experience (only with partial refunds for overpaid shipping) [...]
(2 months ago, Mar 22, 2024, to Help)
View Thread Re: Change filters on Wanted Lists - Nemean (380)
[...] Too bad, it would be a great feature to have. Saves a lot of time for the bigger builds on my wanted lists.
(2 months ago, Mar 22, 2024, to Help)
View Thread Item Canceled but no refund. - FlavioLuisTeron (28)
So I asked a seller to cancel an order and they did (Its now set to canceled ) But I didn't get a refund. Does that happen automatically after a few days or do I [...]
(2 months ago, Mar 22, 2024, to Help)
View Thread Separating a trigger from its barrel unbroken - karlkp (333)
Hi all, does anyone know how to safely remove the projectile launcher rapid shooter trigger small part 18587 from the rapid shooter six barrel, angled barrels part 18588. Mine [...]
(2 months ago, Mar 22, 2024, to Help)
View Thread Re: Some fields aren't properly field out - RebelliousBrick (8)
[...] If you are this impatient to sell your stuff than maybe bricklink is not the place for you. Depending on what you have set/parts things can take a long time to sell [...]
(2 months ago, Mar 22, 2024, to Help)

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