| Discussion Forum: Thread 355367 |
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| | | Author: | FlavioLuisTeron  | | Posted: | Mar 22, 2024 18:39 | | Subject: | Item Canceled but no refund. | | Viewed: | 108 times | | Topic: | Help | |
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| So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
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| | | | | Author: | UTLF | | Posted: | Mar 22, 2024 18:44 | | Subject: | (Cancelled) | | Viewed: | 35 times | | Topic: | Help | |
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| | (Cancelled) |
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| | | | | Author: | Ziegelmeister | | Posted: | Mar 22, 2024 19:13 | | Subject: | Re: Item Canceled but no refund. | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, FlavioLuisTeron writes:
| | So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
|
There is a notice on the seller end when we process refunds that it can take
a few days, but from my experience (only with partial refunds for overpaid shipping)
it takes a few hours. When did they cancel the order?
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| | | | | | | Author: | FlavioLuisTeron | | Posted: | Mar 22, 2024 19:32 | | Subject: | Re: Item Canceled but no refund. | | Viewed: | 47 times | | Topic: | Help | |
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| In Help, Ziegelmeister writes:
| | In Help, FlavioLuisTeron writes:
| | So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
|
There is a notice on the seller end when we process refunds that it can take
a few days, but from my experience (only with partial refunds for overpaid shipping)
it takes a few hours. When did they cancel the order?
|
Okay
Last Night. I bought the wrong thing and emailed them , and they canceled it
no issue. I Had bought 2 things and canceled them both but one guy instant refunded
me and the other hasn't issued a refund.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Mar 22, 2024 20:10 | | Subject: | Re: Item Canceled but no refund. | | Viewed: | 59 times | | Topic: | Help | |
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| In Help, FlavioLuisTeron writes:
| | In Help, Ziegelmeister writes:
| | In Help, FlavioLuisTeron writes:
| | So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
|
There is a notice on the seller end when we process refunds that it can take
a few days, but from my experience (only with partial refunds for overpaid shipping)
it takes a few hours. When did they cancel the order?
|
Okay
Last Night. I bought the wrong thing and emailed them , and they canceled it
no issue. I Had bought 2 things and canceled them both but one guy instant refunded
me and the other hasn't issued a refund.
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Mmmmmh if it's paid PayPal or Stripe onsite you can see in your order if
it's been refunded or not.
I'm not sure to understand?
Example (as the buyer):
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