BrickLink Discussion Forum

Hello,

I bought 2 sets from a store and one of them was incomplete (it was supossed
to be complete). I've written the seller with a list of the missing pieces,
my email was read but I have no answer, it's been more than two weeks since
I send the email.

What should I do?

Author:

Brickman4you

Posted:

Mar 27, 2024 13:37

Subject:

Re: Is my lego real or fake?

Viewed:

63 times

Topic:

In Help, Stuart9 writes:

Really strange how so many people believe there is so much fake Lego out there
with Lego logo.

Seems that we have these questions or statements most weeks, sometimes more than
once a week.

Op : Other markings underneath will usually be part number / mould number and
position in mould / copyright / pat pending / pending Pat / both the previous
two obscured etc.

However, better to ask if unsure.

In Help, Nubs_Select writes:

In Help, AndriusBrick writes:

Hello,
I have bought some lego parts, but i believe they might be fake.
The bricks do have 'lego' written on the top of the studs, but on the
back side of the brick there are no 4 or 5 digit part number. Anyone can tell,
if these are real lego (maybe older parts only had the logo)?

Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real

And most are ZERO feedback buyers that I guess are new to Bricklink, sky is aways
falling in this forum even with all the millions of successful transactions.
Like they say, negative views get the attention...

Author:

Stuart9

Posted:

Mar 27, 2024 13:21

Subject:

Re: Is my lego real or fake?

Viewed:

61 times

Topic:

In Help, Nubs_Select writes:

In Help, AndriusBrick writes:

Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real

Author:

Nubs_Select

Posted:

Mar 27, 2024 13:10

Subject:

Re: Is my lego real or fake?

Viewed:

64 times

Topic:

In Help, AndriusBrick writes:

Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real

Author:

AndriusBrick

Posted:

Mar 27, 2024 13:07

Subject:

Is my lego real or fake?

Viewed:

231 times

Topic:

Author:

Nubs_Select

Posted:

Mar 27, 2024 12:40

Subject:

Re: Store suspend

Viewed:

77 times

Topic:

In Help, Nubs_Select writes:

This store has serious problems that they need to address.

Might be related to this
“ PLEASE REMEMBER IF ORDERING USED ITEMS THEY ARE NOT GOING TO BE PERFECT AS
THEY HAVE BEEN PLAYED WITH IN THE PAST! YOU WILL FIND SOME SCRATCHES AND BITE
MARKS!!! IF YOU ARE LOOKING FOR THE PERFECT PIECES PLEASE ORDER NEW!!!!!!”
Which directly goes against bricklink terms since they say they don’t even separate
out bite marks… yikes

Along with
“Order sent Royal Mail. I can not be held responsible for loss in post”
Which also isn’t true as they are 100% responsible

Author:

Nubs_Select

Posted:

Mar 27, 2024 12:38

Subject:

Re: Store suspend

Viewed:

74 times

Topic:

This store has serious problems that they need to address.

Author:

Leftoverbricks

Posted:

Mar 27, 2024 12:36

Subject:

Re: Store suspend

Viewed:

71 times

Topic:

In Help, macebobo writes:

In Help, Leftoverbricks writes:

In Help, First4Duplo writes:

My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.

2550 feedback on 5825 orders is a very low feedback percentage, 44%.

My store has 1763 orders with 1350 feedback, that is 77% of buyers who left me
positive feedback. I have 0% negatives and 0% neutrals.

This store has serious problems that they need to address.

Author:

Nubs_Select

Posted:

Mar 27, 2024 12:32

Subject:

Re: New Store

Viewed:

26 times

Topic:

There are super lots and also options to order x amount go qty of an item

Author:

StarBrick

Posted:

Mar 27, 2024 12:26

Subject:

Re: Store suspend -> outdated feedbacksystem.....

Viewed:

84 times

Topic:

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.

And hereby once again the argument why we need a modern kudo/appraisal/scoring/review-system.....

Author:

macebobo

Posted:

Mar 27, 2024 12:21

Subject:

Re: Store suspend

Viewed:

82 times

Topic:

In Help, Leftoverbricks writes:

In Help, First4Duplo writes:

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.

Author:

Leftoverbricks

Posted:

Mar 27, 2024 12:00

Subject:

Re: Store suspend

Viewed:

86 times

Topic:

In Help, First4Duplo writes:

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

This means that you have had 104 orders where something was wrong and you got
neutral or negative feedback.

So I'm not surprised, but of course I don't know the details. As a buyer
I would hesitate to buy from a shop that has less than 99% positive feedback.

Author:

cosmicray

Posted:

Mar 27, 2024 11:36

Subject:

Re: How should I react to NPB?

Viewed:

32 times

Topic:

In Help, salbuchim writes:

I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week

then charged me 90 euros for the shipping

What was it you ordered, parts, sets, or a combination ?

If it was sets only, and in original boxes, the shipping might well have been
high. Cost of order does not have a direct relationship to cost of shipping,
especially when it involves international shipping.

Nita Rae

Author:

yorbrick

Posted:

Mar 27, 2024 10:51

Subject:

Re: How should I react to NPB?

Viewed:

42 times

Topic:

In Help, salbuchim writes:

I know.... thats the part where i was surprised
he wasnt replying or reacting anything and the all the sudden i got NPB alert

what should i do now

https://www.bricklink.com/help.asp?helpID=65

Did you follow this and request the cancellation, or did you just message the
seller asking them to cancel it?

If you have the NPB completed against you, then you can try asking for it to
be removed as you thought the postage was too much. The NPB won't matter
unless you make a habit of placing orders and not paying for them. However, you
might get negative feedback for not paying for this order and would not be able
to leave feedback for the seller.

In the future, ask about shipping costs before placing the order if they are
not calculated by instant checkout or detailed in the seller terms. Shipping
large or heavy boxes internationally with tracking can be expensive.

Author:

kittybrickz

Posted:

Mar 27, 2024 10:22

Subject:

Re: New Store

Viewed:

24 times

Topic:

In Help, alpha60uk writes:

Hi all,
I have just set up a new store with the purpose of selling my large collection
of sets
as I am moving abroad and downsizing.
Does anyone have any advice on how to do this? I would prefer to sell groups
of sets rather than individually?
Thanks in advance
Dean

Hello! You mean multiple different types of sets?
Or multiple sets of the same one?

I have never seen a function on this site that enables a bulk buy. Perhaps one
of the more experienced Bricklinkers can verify. This site is geared towards
individual entries, but for the most part a lot of customers tend to maximize
shipping costs by ordering multiple items from one store.

If you are looking for someone to buy part or whole of your collection, I highly
recommend local marketplace on socual media or Ebay.

Happy selling!
---Katrina

Author:

First4Duplo

Posted:

Mar 27, 2024 10:22

Subject:

Store suspend

Viewed:

228 times

Topic:

Author:

LeeGo73

Posted:

Mar 27, 2024 09:37

Subject:

Re: New Store

Viewed:

33 times

Topic:

In Help, alpha60uk writes:

Maybe list the sets individually and add a text to the description 'X% discount
when ordering 2 sets or more, y% discount when ordering 5 sets or more'

Author:

salbuchim

Posted:

Mar 27, 2024 08:53

Subject:

Re: How should I react to NPB?

Viewed:

39 times

Topic:

i see thank you for ur help

Author:

salbuchim

Posted:

Mar 27, 2024 08:52

Subject:

Re: How should I react to NPB?

Viewed:

47 times

Topic:

I know.... thats the part where i was surprised
he wasnt replying or reacting anything and the all the sudden i got NPB alert

what should i do now

Author:

alpha60uk

Posted:

Mar 27, 2024 08:24

Subject:

New Store

Viewed:

62 times

Topic:

Author:

joshlobe

Posted:

Mar 27, 2024 07:55

Subject:

Re: How should I react to NPB?

Viewed:

49 times

Topic:

In Help, Brickwilbo writes:

Although you've got the right to to cancel, the seller opened the NPB because
he wants to be protected against any feedback.

Sounds pretty shady to me.
So the seller can't work with the buyers requests.. but can immediately file
an NPB?

Author:

Brickwilbo

Posted:

Mar 27, 2024 07:50

Subject:

Re: How should I react to NPB?

Viewed:

50 times

Topic:

In Help, salbuchim writes:

I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week

then charged me 90 euros for the shipping
he didnt say anything about shipping cost on his page
so i didnt know it was gonna be that
and i thought the shipping is too much for what i was ordering
so i asked him to cancel my order
after that he didnt say anything for more than 10 days

then 2 days ago which was 25th
I got NPB alert non-payment buyer

I am not sure I was the wrong one here
then i want to know how i shouldve reacted
or if this is something can be considered unfair
i want to know how i should react from here

After 7 days you could have opened a NRS.
Although you've got the right to to cancel, the seller opened the NPB because
he wants to be protected against any feedback.
You can go to the NPB page and click option NPx "accept penalty and cancel
order".
One strike won't hurt your buyers status.
Or contact the Helpdesk if you don't want to accept the penalty:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122

Author:

salbuchim

Posted:

Mar 27, 2024 06:20

Subject:

How should I react to NPB?

Viewed:

145 times

Topic:

Author:

Ziegelmeister

Posted:

Mar 26, 2024 22:51

Subject:

Re: Item description too long?

Viewed:

46 times

Topic:

Ooooooh... That's really interesting, that's got almost certainly the
problem because I had a joke in quotes and had parentheses. Will try again,
thank you.

Z

In Help, 1001bricks writes:

In Help, Ziegelmeister writes:

Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.

Some chars are transcoded up to 6 chars...

So, avoid accents éàèöù and symbols like / \ or inferior superior, etc.

And leave you room, like better count on 240 than 255.

Make tests, and avoid the more non-alphanumeric ones.

Author:

wahiggin

Posted:

Mar 26, 2024 22:44

Subject:

Re: Possible to view details of purged orders?

Viewed:

33 times

Topic:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

I wish they were still there. That amount of data would not take that much space
and space is pretty cheap. I wish they would at least keep 2-3 years worth of
the order details. I would also like options to see the pricing history of items
longer than 6 months, especially for rare items.

Author:

1001bricks

Posted:

Mar 26, 2024 22:44

Subject:

Re: Item description too long?

Viewed:

37 times

Topic:

In Help, Ziegelmeister writes:

Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.

Author:

Ziegelmeister

Posted:

Mar 26, 2024 21:52

Subject:

Item description too long?

Viewed:

91 times

Topic:

Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.

Author:

kzinti

Posted:

Mar 26, 2024 21:37

Subject:

Re: Possible to view details of purged orders?

Viewed:

37 times

Topic:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

If you have emails, that's about the only way you'd get details.

Author:

axaday

Posted:

Mar 26, 2024 18:54

Subject:

Re: Possible to view details of purged orders?

Viewed:

30 times

Topic:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

When you download orders on Bricklink it calls the items in the order "details",
but it really isn't clear from the initial post if that is what they meant.

Author:

popsicle

Posted:

Mar 26, 2024 18:26

Subject:

Re: Possible to view details of purged orders?

Viewed:

29 times

Topic:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Details of a transaction are not solely the parts. You surely know this, right?

Buyers most of the time do not care about the shipping costs, fees or sales tax
after the fact. You want to be right, fine you are right.
Happy now?

"Happy now?" Don't know. Though if that's all that it takes to
be happy, I accept ir

Author:

1001bricks

Posted:

Mar 26, 2024 18:05

Subject:

Re: Possible to view details of purged orders?

Viewed:

29 times

Topic:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Keep the e-mails. ALL e-mails, forever.

Or ask if to each seller if he/she has a copy or such.

Author:

Tracyd

Posted:

Mar 26, 2024 17:55

Subject:

Re: Possible to view details of purged orders?

Viewed:

30 times

Topic:

In Help, popsicle writes:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Details of a transaction are not solely the parts. You surely know this, right?

Buyers most of the time do not care about the shipping costs, fees or sales tax
after the fact. You want to be right, fine you are right.
Happy now?

Author:

popsicle

Posted:

Mar 26, 2024 17:52

Subject:

Re: Possible to view details of purged orders?

Viewed:

28 times

Topic:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Details of a transaction are not solely the parts. You surely know this, right?

Author:

Tracyd

Posted:

Mar 26, 2024 17:37

Subject:

Re: Possible to view details of purged orders?

Viewed:

27 times

Topic:

In Help, popsicle writes:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Author:

popsicle

Posted:

Mar 26, 2024 17:35

Subject:

Re: Possible to view details of purged orders?

Viewed:

31 times

Topic:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

Author:

zorbanj

Posted:

Mar 26, 2024 17:09

Subject:

Re: Possible to view details of purged orders?

Viewed:

34 times

Topic:

If OP did not keep the order detail emails, another option would be to reach
out to the sellers. I keep every order detail email and have forwarded these
emails to buyers when asked.

In Help, yorbrick writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Did you keep the email with the order details?

Author:

yorbrick

Posted:

Mar 26, 2024 17:01

Subject:

Re: Possible to view details of purged orders?

Viewed:

35 times

Topic:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Did you keep the email with the order details?

Author:

Tracyd

Posted:

Mar 26, 2024 16:45

Subject:

Re: Possible to view details of purged orders?

Viewed:

39 times

Topic:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

Author:

popsicle

Posted:

Mar 26, 2024 16:38

Subject:

Re: Possible to view details of purged orders?

Viewed:

38 times

Topic:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

Author:

cassandraann1

Posted:

Mar 26, 2024 16:36

Subject:

Possible to view details of purged orders?

Viewed:

104 times

Topic:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Author:

SimplyBricks

Posted:

Mar 26, 2024 15:50

Subject:

Re: How can I go about hiding my email?

Viewed:

50 times

Topic:

In Help, Bgwayman writes:

I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.

Thanks in advance.

-Bgwayman

You can toggle here between email and bl contact ~ https://www.bricklink.com/pref_contact.asp

Author:

Nikilyn

Posted:

Mar 26, 2024 15:43

Subject:

Re: How can I go about hiding my email?

Viewed:

43 times

Topic:

In Help, Bgwayman writes:

I don't think it is visible unless someone places an order. I do see a number
of stores that list their email or paypal address in their store terms though.
I think this is what the email was referring to.

Author:

Bgwayman

Posted:

Mar 26, 2024 15:41

Subject:

How can I go about hiding my email?

Viewed:

116 times

Topic:

Author:

holycross

Posted:

Mar 26, 2024 12:57

Subject:

Re: problema con il codice di conferma per mail

Viewed:

19 times

Topic:

In Help, rankster writes:

In Help, holycross writes:

Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare
l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp
che mi dovrebbe arrivare per mail ma che in realtà non mi è mai arrivato.
In pratica riesco a fare il log in, a scrivere qua sul forum e a fare qualche
altra cosa, ma non posso accedere agli ordini o modificare le impostazioni dell'account
senza prima inserire questo benedetto OTP.

You should contact Help Desk: https://www.bricklink.com/helpDesk.asp

Sono due settimane che gli mando mail ma non mi hanno ancora risposto.

Author:

rankster

Posted:

Mar 26, 2024 11:26

Subject:

Re: problema con il codice di conferma per mail

Viewed:

25 times

Topic:

In Help, holycross writes:

You should contact Help Desk: https://www.bricklink.com/helpDesk.asp

Author:

peregrinator

Posted:

Mar 26, 2024 06:05

Subject:

Re: Dubious identification mails - or not?

Viewed:

41 times

Topic:

In Help, ArteP writes:

Hello
I am starting getting paranoid with all those mails we are receiving to identify
our account…🤔.
Could the Bricklink admin / support board please post some information, so we
know what to expect. I cannot believe that support is sending mails with threats
of closing ones account. We have no complains from customers, are paying our
fees … I cannot understand why there should be withhold any customers payments
/ orders? Is that for real?

They don't sound real. Are you being asked to provide login information?
If so then you know they're fake.

Author:

holycross

Posted:

Mar 26, 2024 05:53

Subject:

Re: problema con il codice di conferma per mail

Viewed:

24 times

Topic:

In Help, rankster writes:

It seems you managed to log in since you posted here in the forum. What stops
you from sending invoices to buyers and processing orders?

I guess you refer to One-Time PIN (OTP). You can disable it at the Management
tab: https://www.bricklink.com/v2/mystore/management.page

Author:

ghyde

Posted:

Mar 26, 2024 05:03

Subject:

Re: Dubious identification mails - or not?

Viewed:

33 times

Topic:

In Help, ArteP writes:

I strongly recommend you contact BrickLink directly through this website, via
the Help Center link on every page. They have sent out emails warning of scammers.

Do not click on links in email, ever, or click on any unfamiliar link, irrespective
of where it is found. If you don't know that some link in a forum is genuine,
it is very likely that it will be a hacking attempt. That is how the scammer
harvests your details.

If you don't have antivirus measures, get some as they will identify scam
emails, in addition to viruses, worms, and trojans, which are unauthorized hacking
attempts attempting to gain access to your PC. Do not trust any emails attempting
to get you to use "their" product, it will certainly be a scam, containing
an infection that will download itself if you mistakenly allow it to do so. Search
with a trusted search site and get a properly validated and genuine antivirus
that has a proven track record of handling infection attempts and scam emails.

If you don't know why an email address is attempting to deceive you or whether
it's legitimate or not, it does not matter. DO NOT reply to them. Find your
own answers, and file suspicious emails in the trash folder of your email client.
Regularly emptying them out is strongly advised.

I sincerely hope you beef up your security measures. It is highly advisable.

There are many ongoing attempts to hack sites all over the world. Stay vigilant
and do not trust anything that an unknown email address sends you! Stay safe,
and never click on any links that you don't trust.

A proper antivirus and scam protection client will alert you to potential threats,
they are constantly evolving their detection algorithms, so ensure that whatever
you choose will automatically update it's threat definition databases.

Cheers ...

ghyde

Author:

rankster

Posted:

Mar 26, 2024 05:00

Subject:

Re: problema con il codice di conferma per mail

Viewed:

24 times

Topic:

Author:

yorbrick

Posted:

Mar 26, 2024 04:26

Subject:

Re: Dubious identification mails - or not?

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30 times

Topic:

Are the emails coming from bricklink.com?

Author:

ArteP

Posted:

Mar 26, 2024 03:59

Subject:

Dubious identification mails - or not?

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106 times

Topic:

Author:

holycross

Posted:

Mar 26, 2024 03:37

Subject:

problema con il codice di conferma per mail

Viewed:

39 times

Topic:

Ciao a tutti, aiutatemi vi prego..
Sono due settimane circa che non riesco ad accedere al mio bricklink e ad evadere
gli ordini perche con il nuovo sistema di log in mi appare la finestra che mi
dice di inserire il codice mandato per mail ma non mi arriva niente per mail!

Ho provato decine e decine di volte, da piu computer e su piu sistemi operativi,
ho mandato almeno 4/5 mail all'assistenza bricklink senza mai ricevere risposta.

Vedo che ho 3 ordini da evadere ma senza questo benedetto codice non riesco neanche
a mandare l'invoice per il pagamento.

per favore aiutatemi

Author:

SylvainLS

Posted:

Mar 25, 2024 12:39

Subject:

Re: Merging wanted lists

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23 times

Topic:

In Help, Turez writes:

In Help, mnlg writes:

I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)

https://www.bricklink.com/messageThread.asp?ID=354019

You beat me! and with my own posts!

Author:

mnlg

Posted:

Mar 25, 2024 12:38

Subject:

Re: Merging wanted lists

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20 times

Topic:

In Help, SylvainLS writes:

[...]

Appreciate your help, thanks!

Author:

SylvainLS

Posted:

Mar 25, 2024 12:36

Subject:

Re: Merging wanted lists

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23 times

Topic:

In Help, mnlg writes:

I created several wanted lists for different parts of a project.
I would like to merge them to make ordering easier.

Hi,

First, you don’t need to merge the WLs to order them together.
Just go to the Buy page (https://www.bricklink.com/v2/wanted/buy.page ) and tick
the boxes in the Wanted Lists tab in the panel on the left.

You can also select/unselect items by using the Wanted Items tab.

I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)

You need to use the second tab on the upload page (https://www.bricklink.com/v2/wanted/upload.page
).
You’ll need to _paste_ the content of a Wanted List (one at a time, you can’t
paste them all at once).

To be clear:
— the BL WL XML format can only be pasted, not uploaded as a file (like can be
done with other formats),
— it can only be done on the upload page, not from the upload button inside a
WL.
🤷‍♂️

So I tried copying the parts to a new list. This worked for the first list. However
when I tried doing the same on the second list, it warned me that at least one
the parts was already in the new list. And yeah, some parts are used by different
lists. I would expect the app to merge them, that is, if both lists have the
same part, then the new list will have 2x that part. But apparently this is not
what happens.

What other options do I have to merge my lists? Other than looking up every individual
part once again.

Uploading by pasting XML on the upload page works. The verification page shows
a warning but it clearly says the quantity will be added to the previous one,
so it’s what we want.

Another solution is to use third-party tools, like BrickStore (application) or
Rebrickable (website).

Author:

Turez

Posted:

Mar 25, 2024 12:33

Subject:

Re: Merging wanted lists

Viewed:

26 times

Topic:

https://www.bricklink.com/messageThread.asp?ID=354019

In Help, mnlg writes:

I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)

Author:

par016

Posted:

Mar 25, 2024 12:30

Subject:

Re: Merging wanted lists

Viewed:

23 times

Topic:

In Help, mnlg writes:

I created several wanted lists for different parts of a project.
I would like to merge them to make ordering easier.

I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)

So I tried copying the parts to a new list. This worked for the first list. However
when I tried doing the same on the second list, it warned me that at least one
the parts was already in the new list. And yeah, some parts are used by different
lists. I would expect the app to merge them, that is, if both lists have the
same part, then the new list will have 2x that part. But apparently this is not
what happens.

What other options do I have to merge my lists? Other than looking up every individual
part once again.

Thanks.

You could download Brickstore and use that to download each wanted list, combine
them into one file and re-upload them.

-Pete

Author:

mnlg

Posted:

Mar 25, 2024 12:25

Subject:

Merging wanted lists

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63 times

Topic:

Author:

SylvainLS

Posted:

Mar 25, 2024 10:14

Subject:

Re: Add order to parts list

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18 times

Topic:

In Help, JamesKane writes:

Hi all, can I add an order to my parts list.
Or do I need to do it part by part

Hi,

You can’t directly do that

The My Collection feature isn’t complete and isn’t linked to the other parts
of the website 🙄

You can still do it if you:
1. download your order,
2. make an BrickLink XML inventory with it,
3. import that inventory in your My Collections / Parts.

(1) and (3) are rather easy, (2) is the complicated part.
The simplest way to do (2) is with using BrickStore… but then, you might as well
use BrickStore to manage your collection.
(https://www.brickstore.dev/ )

Author:

JamesKane

Posted:

Mar 25, 2024 06:39

Subject:

Add order to parts list

Viewed:

44 times

Topic:

Hi all, can I add an order to my parts list.
Or do I need to do it part by part

Author:

rankster

Posted:

Mar 25, 2024 03:28

Subject:

Re: Duplicated lots in single order

Viewed:

50 times

Topic:

In Technical Issues, TheBrickGuys writes:

Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..

We had this happen several times in the past before we had auto checkout enabled.

Jim

"the order has only one batch"

Author:

1001bricks

Posted:

Mar 24, 2024 18:54

Subject:

Re: Duplicated lots in single order

Viewed:

46 times

Topic:

In Technical Issues, SylvainLS writes:

In Technical Issues, TheBrickGuys writes:

[…]
Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..

I thought the batches were separated in the order details?
Or is it only for buyers?
Or an option?

Batches are separated, apart if (seller anyway) clicks bottom of the order to
"Consolidate batches". But here, it doesn't show any different batches
(it's the firs one), and if there are 2 lots it can't be neither consolidated.

Just a rare bug

Frankly - if personally I'd describe and report all the bugs I encounter
in Windows, Firefox, Studio, Notepad++ and tens of software I use all day long,
I wouldn't have any second of my life to do anything else

I mean, it's not BrickLink specific; it's just development / IT is an
Human activity, and we're all bugged - so the whole shebang isn't perfect.

Author:

SylvainLS

Posted:

Mar 24, 2024 18:27

Subject:

Re: Duplicated lots in single order

Viewed:

41 times

Topic:

In Technical Issues, TheBrickGuys writes:

I thought the batches were separated in the order details?
Or is it only for buyers?
Or an option?

We had this happen several times in the past before we had auto checkout enabled.

Author:

SylvainLS

Posted:

Mar 24, 2024 18:24

Subject:

Re: Please delete my Inventar. Thx

Viewed:

55 times

Topic:

In Help, Nanne92 writes:

Thank you

Hi and welcome

The Catalog Request topic is for, well, requests about the main catalogue, not
personal inventories.

As you’re very new and a buyer (not a seller), I presume you’re talking about
My Collection (https://www.bricklink.com/v3/myCollection/main.page ).
In that case, you can delete each section by uploading an empty file.

That is:
— click the Import/Export dropdown on the upper right corner of the “Add…” dialog
(see pic),
— choose “Import…,”
— select “Custom CSV or XML file” (top choice),
— give it an empty file (just create a file with nothing in it or just spaces),
— it’ll warn you it’s empty, continue,
— select “Replace collection”,
— it’ll warn you you’ll lost your collection, Submit.

Author:

TheBrickGuys

Posted:

Mar 24, 2024 18:22

Subject:

Re: Duplicated lots in single order

Viewed:

41 times

Topic:

In Technical Issues, rankster writes:

In Technical Issues, 1001bricks writes:

I think we've already this to happen.
Ignore it...

Could be related to:
https://www.bricklink.com/message.asp?ID=1460995

No idea.

I’ve seen other sellers having inventory errors due to instant checkout probably
but I don’t have it enabled so it’s even stranger.

Author:

Nanne92

Posted:

Mar 24, 2024 17:58

Subject:

Please delete my Inventar. Thx

Viewed:

112 times

Topic:

Thank you

Author:

rankster

Posted:

Mar 24, 2024 17:49

Subject:

Re: Duplicated lots in single order

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40 times

Topic:

In Technical Issues, 1001bricks writes:

I think we've already this to happen.
Ignore it...

Could be related to:
https://www.bricklink.com/message.asp?ID=1460995

No idea.

I’ve seen other sellers having inventory errors due to instant checkout probably
but I don’t have it enabled so it’s even stranger.

Author:

1001bricks

Posted:

Mar 24, 2024 17:19

Subject:

Re: Duplicated lots in single order

Viewed:

100 times

Topic:

In Technical Issues, rankster writes:

In Technical Issues, 1001bricks writes:

If you mouse over the remaining quantity of those lots, doe it show the exact
same lot ID (invID), like:

https://www.bricklink.com/inventory_detail.asp?invID=271711280

... or a different one?

If it's different it means you've a duplicate.

Same lot ID, that’s why it seems abnormal.

I think we've already this to happen.
Ignore it...

Could be related to:
https://www.bricklink.com/message.asp?ID=1460995

No idea.

Author:

rankster

Posted:

Mar 24, 2024 17:16

Subject:

Re: Duplicated lots in single order

Viewed:

53 times

Topic:

In Technical Issues, 1001bricks writes:

Same lot ID, that’s why it seems abnormal.

Author:

1001bricks

Posted:

Mar 24, 2024 17:10

Subject:

Re: Duplicated lots in single order

Viewed:

43 times

Topic:

In Technical Issues, rankster writes:

I've received an order which contains a few duplicated lots while the order
has only one batch and I don't have multiple lots of the same parts in my
inventory since I consolidate all my lots.

Author:

rankster

Posted:

Mar 24, 2024 16:42

Subject:

Duplicated lots in single order

Viewed:

155 times

Topic:

I've received an order which contains a few duplicated lots while the order
has only one batch and I don't have multiple lots of the same parts in my
inventory since I consolidate all my lots.

I've also checked and the quantity of the brick in the picture is correct,
I have total of 29 in stock.

How is this possible? Any chance the buyer added 4 to the cart and added 5 later?
Shouldn't it be combined to 9 in the cart if I don't have multiple lots
of the same part?

Author:

SylvainLS

Posted:

Mar 24, 2024 14:48

Subject:

Re: Some kind of pin or just a sprue?

Viewed:

44 times

Topic:

In Help, Whitten76 writes:

We put the Hogarts castle together a few years ago (71043), and I was going through
the extra parts bag we created for it. I came across three of these in black
and three in dark brown. I assume they weren't a real part since I can't
seem to find them anywhere (not brickoganize, bricklink, Google Lens), but I'm
not one that usually keeps sprues or cape boxes. Does anyone know for sure what
it is? (I put the jewel there for scale).

Thanks!

Not LEGO:
0. No 0.5L axles. Unless broken.
1. Wrong colour.
2. Wrong material.
3. The pin on your part is full. LEGO pins are tubes.
4. Bad moulding: there’s some flush visible inside the pin.

Author:

Ziegelmeister

Posted:

Mar 24, 2024 14:34

Subject:

Re: Some kind of pin or just a sprue?

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40 times

Topic:

This is interesting. None of the other axles in that set came in those colors,
so it's not like they were cut in half (PS, I could totally see a need for
these though, mating two from opposite sides of the same axle hole.)

Nothing shows up under 1L, 1/2L, with friction or without friction.

Author:

popsicle

Posted:

Mar 24, 2024 13:57

Subject:

Re: Some kind of pin or just a sprue?

Viewed:

44 times

Topic:

In Help, Whitten76 writes:

Looks like a Technic, Axle with Pin of some type. Gonna look around

Author:

Whitten76

Posted:

Mar 24, 2024 13:47

Subject:

Some kind of pin or just a sprue?

Viewed:

138 times

Topic:

Author:

axaday

Posted:

Mar 24, 2024 08:19

Subject:

Re: Rubber Belt confusion, what one is it?

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45 times

Topic:

Well actually they do look a little thinner...but still if they were just stretched
out from use, what were they used for that stretched them out and kept them circular?
I don't deal in used belts. I sell round ones that were in a sleeve or
bag and football shaped ones that were on a belt holder. I would expect a band
that was permanently misshapen by use to be something other than round.

In Help, axaday writes:

In Help, Darkus945 writes:

Hello,

I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2

Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?

The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks

I feel pretty confident that those were not manufactured the same size. Do you
have a kitchen scale that measures decimals of grams? You can stretch the diameter
of a rubber belt some, but you can't stretch the weight and those larger
ones don't look thinner.

Rubber belts were handled poorly for many years. Randy and I have cleared a
lot of it up, but work remains. Bricklink only has PCC for the smallest white
belt and almost every white belt is

x71 Rubber Belt Small (Round Cross Section) - Approx. 2 x 2
Parts: Rubber Band & Belt

. x37, x89, and x90 are all in inventories
in white and probably a lot of that is incorrect. But we can see from service
pack 9961-1 that all 4 probably exist (I say probably because we can see there
are 4 sizes, but maybe they aren't actually the same part as they've
been identified as, which are usually red, blue, and yellow.)

I would say one of your sellers got ahold of one of the mysterious ones and assumed
they were x71 because they were white.

Author:

axaday

Posted:

Mar 24, 2024 08:15

Subject:

Re: Rubber Belt confusion, what one is it?

Viewed:

36 times

Topic:

In Help, Darkus945 writes:

x71 Rubber Belt Small (Round Cross Section) - Approx. 2 x 2
Parts: Rubber Band & Belt

Author:

Akir

Posted:

Mar 24, 2024 08:06

Subject:

Re: Rubber Belt confusion, what one is it?

Viewed:

39 times

Topic:

In Help, Darkus945 writes:

I don't think the diameter can change that much, even with a lot of use.
So I would guess they are not the same item. I don't know enough about rubber
bands though to say whether that much difference could be due to different production
runs, or if one of them is not Lego.
Just my 2c...
Patrick

Author:

Darkus945

Posted:

Mar 24, 2024 05:52

Subject:

Re: Rubber Belt confusion, what one is it?

Viewed:

45 times

Topic:

Thanks, so the ones on the right are new, and the ones on the left are the same
product but used?

In Help, bobnikolov writes:

In Help, Darkus945 writes:

Both large rubbers it seems to be used and they are stretched out. Look at them,
their curves are irregular.

Author:

bobnikolov

Posted:

Mar 24, 2024 04:52

Subject:

Re: Rubber Belt confusion, what one is it?

Viewed:

41 times

Topic:

In Help, Darkus945 writes:

Both large rubbers it seems to be used and they are stretched out. Look at them,
their curves are irregular.

Author:

Darkus945

Posted:

Mar 24, 2024 04:30

Subject:

Rubber Belt confusion, what one is it?

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130 times

Topic:

Author:

tknorr

Posted:

Mar 23, 2024 19:38

Subject:

Re: NSS is not deleted, BL is not responding

Viewed:

67 times

Topic:

I appreciate the heads up. Had fun reading the OP's feedback history.

In Help, 1001bricks writes:

In Help, SteinchendeaIer writes:

Customer doesn't respond, Bricklink doesn't respond and we're constantly
on the verge of closing our shop if anyone else starts doing this.

Alternatively, the reason your shop is in danger could also be the quality, quantity
and service concerns your too many non positive feedbacks apparently show?

I don't know... that's just an idea.

Author:

SylvainLS

Posted:

Mar 23, 2024 15:36

Subject:

Re: MOC purchase part list to wanted list

Viewed:

23 times

Topic:

In Help, billkautz3 writes:

Hi there!
I purchased my first MOC from Rebrickable a few weeks ago and cannot figure out
how to get the list of parts needed outside of the regular LEGO set onto my Bricklink
wanted list? I have made several attempts to transfer or upload the list and
all have failed. I also just tried to search for each individual part, and out
of the first 15 or so parts about half of them are not found.
Please help!

Hi and welcome

It depends on the format of the parts list you got.
What is the format of your list?

Also, Rebrickable can convert / export to many formats. You can even fill a
BrickLink Wanted List directly from a Rebrickable inventory (there’s a button
at the top of the inventory).

Author:

billkautz3

Posted:

Mar 23, 2024 15:23

Subject:

MOC purchase part list to wanted list

Viewed:

41 times

Topic:

Author:

Yourbricks

Posted:

Mar 23, 2024 13:37

Subject:

Re: NSS help about how process in this case.

Viewed:

59 times

Topic:

Thanks Admin for the help and fast support. 👍

In Help, Yourbricks writes:

Hello

I received a order for 3 figures a month ago, today buyer open NSS without prior
contact.

"Reason: Seller listed item with error
Details: When checking the items I saw that item SW1112 was not correct.
The body of the minifigure is different than on the picture.
What to do?"

The figure was remove from the set and put in ziplog bag, so really I dont undestand
exactly the problem, I ask to the buyer if he can send me photos or give more
details, so I can undestand the problem and give a possible solution but buyer
didnt answer the emails and NSS is open I didnt have any contact with him.

Help about how I should process in this case?

Thanks

Author:

Nubs_Select

Posted:

Mar 23, 2024 13:13

Subject:

Re: NSS help about how process in this case.

Viewed:

47 times

Topic:

Send proof of shipping to the help desk and they will remove it (tho they often
take a while to remove it, currently help desk response time is ~3 weeks tho
some have had even longer waits)

Author:

1001bricks

Posted:

Mar 23, 2024 13:09

Subject:

Re: NSS is not deleted, BL is not responding

Viewed:

52 times

Topic:

In Help, SteinchendeaIer writes:

Customer doesn't respond, Bricklink doesn't respond and we're constantly
on the verge of closing our shop if anyone else starts doing this.

Alternatively, the reason your shop is in danger could also be the quality, quantity
and service concerns your too many non positive feedbacks apparently show?

I don't know... that's just an idea.

Author:

Yourbricks

Posted:

Mar 23, 2024 12:56

Subject:

NSS help about how process in this case.

Viewed:

117 times

Topic:

Author:

Turez

Posted:

Mar 23, 2024 12:24

Subject:

Re: head

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51 times

Topic:

In Help, mrlego216 writes:

I have the following head 3626cpb0808 with a blocked open stud, BL only lists
as hollow stud, how can I get this listed ????????

You can submit it to the catalog as 3626bpb0808, but it will only have a separate
entry for a short period of time because minifigure heads with hollow studs and
blocked open studs will be merged soon.

I'd suggest listing it under the existing entry with a note that it is the
blocked open stud version.

Author:

Saitobricks.ca

Posted:

Mar 23, 2024 11:37

Subject:

Re: head

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31 times

Topic:

In Help, mrlego216 writes:

I have the following head 3626cpb0808 with a blocked open stud, BL only lists
as hollow stud, how can I get this listed ????????

Don't bother, they will just delete it.

BL is currently in the process of merging all the blocked open with the hollows.

Author:

mrlego216

Posted:

Mar 23, 2024 11:34

Subject:

head

Viewed:

99 times

Topic:

I have the following head 3626cpb0808 with a blocked open stud, BL only lists
as hollow stud, how can I get this listed ????????

Author:

minifig.only

Posted:

Mar 23, 2024 10:28

Subject:

Re: NSS is not deleted, BL is not responding

Viewed:

93 times

Topic:

I've been waiting for over 3 months now.
Read my post from Mar 1.
https://www.bricklink.com/message.asp?ID=1457362
Nobody answers.

@Admin_Russell
Can a Bricklink admin take a statement on this?

Author:

SteinchendeaIer

Posted:

Mar 23, 2024 09:33

Subject:

NSS is not deleted, BL is not responding

Viewed:

159 times

Topic:

Hello everyone,

Maybe you can help me. We have a customer who opened an NSS on February 4th with
the reason that the goods had not been delivered.

According to DHL, the shipment was delivered, the customer does not respond to
messages and does not delete them.

I have already written several times under the link https://www.bricklink.com/helpDesk.asp
that the NSS should please be deleted.

Customer doesn't respond, Bricklink doesn't respond and we're constantly
on the verge of closing our shop if anyone else starts doing this.

Are there other ways to contact Bricklink?

Best regards

Author:

1001bricks

Posted:

Mar 22, 2024 20:10

Subject:

Re: Item Canceled but no refund.

Viewed:

58 times

Topic:

In Help, FlavioLuisTeron writes:

In Help, Ziegelmeister writes:

In Help, FlavioLuisTeron writes:

So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?

There is a notice on the seller end when we process refunds that it can take
a few days, but from my experience (only with partial refunds for overpaid shipping)
it takes a few hours. When did they cancel the order?

Okay
Last Night. I bought the wrong thing and emailed them , and they canceled it
no issue. I Had bought 2 things and canceled them both but one guy instant refunded
me and the other hasn't issued a refund.

Mmmmmh if it's paid PayPal or Stripe onsite you can see in your order if
it's been refunded or not.

I'm not sure to understand?

Example (as the buyer):

Author:

FlavioLuisTeron

Posted:

Mar 22, 2024 19:32

Subject:

Re: Item Canceled but no refund.

Viewed:

46 times

Topic:

In Help, Ziegelmeister writes:

In Help, FlavioLuisTeron writes:

Author:

Ziegelmeister

Posted:

Mar 22, 2024 19:13

Subject:

Re: Item Canceled but no refund.

Viewed:

40 times

Topic:

In Help, FlavioLuisTeron writes:

Author:

Nemean

Posted:

Mar 22, 2024 19:11

Subject:

Re: Change filters on Wanted Lists

Viewed:

17 times

Topic:

In Help, yorbrick writes:

In Help, v100Bricks writes:

I am not aware of a way to do this either and find it annoying.
Unless anyone can suggest a way I would raise this in the Suggestions forum so
people can vote. Not sure if it makes a difference or not

I don't think it makes a difference. The ability to set your own default
settings for searches (whether on want lists or catalogue searches) has been
suggested many times before.

Too bad, it would be a great feature to have. Saves a lot of time for the bigger
builds on my wanted lists.

Author:

FlavioLuisTeron

Posted:

Mar 22, 2024 18:39

Subject:

Item Canceled but no refund.

Viewed:

108 times

Topic:

Author:

karlkp

Posted:

Mar 22, 2024 16:12

Subject:

Separating a trigger from its barrel unbroken

Viewed:

112 times

Topic:

Hi all, does anyone know how to safely remove the projectile launcher rapid shooter
trigger small part 18587 from the rapid shooter six barrel, angled barrels part
18588. Mine is a light bluish grey trigger in a black barrel and I need that
barrel to be dark bluish grey. Thanks, Karl.

Author:

RebelliousBrick

Posted:

Mar 22, 2024 13:35

Subject:

Re: Some fields aren't properly field out

Viewed:

36 times

Topic: