| Discussion Forum: Thread 355429 |
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| | | Author: | rankster  | | Posted: | Mar 24, 2024 16:42 | | Subject: | Duplicated lots in single order | | Viewed: | 148 times | | Topic: | Technical Issues | |
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| I've received an order which contains a few duplicated lots while the order
has only one batch and I don't have multiple lots of the same parts in my
inventory since I consolidate all my lots.
I've also checked and the quantity of the brick in the picture is correct,
I have total of 29 in stock.
How is this possible? Any chance the buyer added 4 to the cart and added 5 later?
Shouldn't it be combined to 9 in the cart if I don't have multiple lots
of the same part?
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| | | | | Author: | 1001bricks | | Posted: | Mar 24, 2024 17:10 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| In Technical Issues, rankster writes:
| | I've received an order which contains a few duplicated lots while the order
has only one batch and I don't have multiple lots of the same parts in my
inventory since I consolidate all my lots.
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If you mouse over the remaining quantity of those lots, doe it show the exact
same lot ID (invID), like:
https://www.bricklink.com/inventory_detail.asp?invID=271711280
... or a different one?
If it's different it means you've a duplicate.
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| | | | | | | Author: | rankster | | Posted: | Mar 24, 2024 17:16 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 47 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
Same lot ID, that’s why it seems abnormal.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Mar 24, 2024 17:19 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 44 times | | Topic: | Technical Issues | |
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| In Technical Issues, rankster writes:
| | In Technical Issues, 1001bricks writes:
Same lot ID, that’s why it seems abnormal.
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I think we've already this to happen.
Ignore it...
Could be related to:
https://www.bricklink.com/message.asp?ID=1460995
No idea.
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| | | | | | | | | | | Author: | rankster | | Posted: | Mar 24, 2024 17:49 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
I’ve seen other sellers having inventory errors due to instant checkout probably
but I don’t have it enabled so it’s even stranger.
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| | | | | | | | | | | | | Author: | TheBrickGuys | | Posted: | Mar 24, 2024 18:22 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 38 times | | Topic: | Technical Issues | |
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| In Technical Issues, rankster writes:
| | In Technical Issues, 1001bricks writes:
I’ve seen other sellers having inventory errors due to instant checkout probably
but I don’t have it enabled so it’s even stranger.
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Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
We had this happen several times in the past before we had auto checkout enabled.
Jim
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| | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Mar 24, 2024 18:27 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 37 times | | Topic: | Technical Issues | |
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| In Technical Issues, TheBrickGuys writes:
| | […]
Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
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I thought the batches were separated in the order details?
Or is it only for buyers?
Or an option?
| | We had this happen several times in the past before we had auto checkout enabled.
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| | | | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Mar 24, 2024 18:54 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 42 times | | Topic: | Technical Issues | |
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| In Technical Issues, SylvainLS writes:
| | In Technical Issues, TheBrickGuys writes:
| | […]
Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
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I thought the batches were separated in the order details?
Or is it only for buyers?
Or an option?
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Batches are separated, apart if (seller anyway) clicks bottom of the order to
"Consolidate batches". But here, it doesn't show any different batches
(it's the firs one), and if there are 2 lots it can't be neither consolidated.
Just a rare bug 
Frankly - if personally I'd describe and report all the bugs I encounter
in Windows, Firefox, Studio, Notepad++ and tens of software I use all day long,
I wouldn't have any second of my life to do anything else
I mean, it's not BrickLink specific; it's just development / IT is an
Human activity, and we're all bugged - so the whole shebang isn't perfect.
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| | | | | | | | | | | | | | | Author: | rankster | | Posted: | Mar 25, 2024 03:28 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 46 times | | Topic: | Technical Issues | |
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| In Technical Issues, TheBrickGuys writes:
| | Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
We had this happen several times in the past before we had auto checkout enabled.
Jim
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"the order has only one batch"
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Austria, Wien
France, Provence-Alpes-Côte d'Azur
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