On the full version if you type: "help" followed by "help" in the chat box it gets you to a real person. Hope this helps. (28 months ago, Jan 25, 2022, to General)
They aren't required to offer exemptions, most businesses do because it benefits everyone. Bricklink promised a solution in the 2nd quarter for 2021, that didn't happen. [...] (28 months ago, Jan 25, 2022, to Selling)
There are delays coming out of Europe right now. I would recommend starting by politely asking the seller for an update. (29 months ago, Jan 13, 2022, to Problem Order)
Tanya, Thank you for your reply. I think the concern is the community was told this issue was decided at a meeting and now it appears that bricklink is starting over on a decision [...] (29 months ago, Jan 6, 2022, to Administrative)
Tanya, Will there be a future session regarding business to business sales and tax exemption in the USA? Kind Regards, Andrew (29 months ago, Jan 5, 2022, to Administrative)
Let me start by saying this is rare event triggered by a large order. 1. Orders of toys imported into the USA need Toy Tracking Label: (URL) 2. You will see this information [...] (30 months ago, Dec 10, 2021, to Help)
Good point. I like to pay for the peace of mind after a few really large chargebacks, but I suspect you're correct on the calculations:) (30 months ago, Dec 7, 2021, to Selling)
For a fee stripe also offers chargeback protection. You can find details here: (URL) Chargeback Protection Defend your business from the unpredictability of disputes. With Chargeback [...] (30 months ago, Dec 7, 2021, to Selling)