| Discussion Forum: Thread 315723 |
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| | | Author: | Niguy84  | | Posted: | Jan 13, 2022 17:12 | | Subject: | Order not moving | | Viewed: | 154 times | | Topic: | Problem Order | |
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| I ordered something from a Bulgarian store the first of December. According
to the tracking number, it hasn't moved since that day. Is this a common
problem from that region? How long before I ask for a refund without being rude?
Should I give it more than the 6 weeks it's taken so far?
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| | | | | Author: | watch505 | | Posted: | Jan 13, 2022 19:45 | | Subject: | Re: Order not moving | | Viewed: | 68 times | | Topic: | Problem Order | |
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| There are delays coming out of Europe right now. I would recommend starting by
politely asking the seller for an update.
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| | | | | Author: | SezaR | | Posted: | Jan 13, 2022 22:45 | | Subject: | Re: Order not moving | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, Niguy84 writes:
| | I ordered something from a Bulgarian store the first of December. According
to the tracking number, it hasn't moved since that day. Is this a common
problem from that region? How long before I ask for a refund without being rude?
Should I give it more than the 6 weeks it's taken so far?
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I thought this package was lost but it is delivered after 4 months
https://parcelsapp.com/en/tracking/LA055131116CH
You have 180 days to open a case with PayPal. So be patient.
I got a refund from the seller after he contacted the courier and they confirmed
the pacakge was lost. Now I regret I was not patient enough and will repay him
anyway.
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| | | | | Author: | psusaxman2000 | | Posted: | Jan 13, 2022 22:51 | | Subject: | Re: Order not moving | | Viewed: | 49 times | | Topic: | Problem Order | |
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| In Problem Order, Niguy84 writes:
| | I ordered something from a Bulgarian store the first of December. According
to the tracking number, it hasn't moved since that day. Is this a common
problem from that region? How long before I ask for a refund without being rude?
Should I give it more than the 6 weeks it's taken so far?
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Last year I had a package that literally arrived on the 178 day. I had worked
with the seller and processed the refund just days prior. Turned right back
around and sent them the Paypal right back. I would just reach out to the seller
to keep them updated and continue to wait. If you have no rush for the parts,
they will get there and you still have time to work on a refund if necessary.
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| | | | | Author: | bobnikolov | | Posted: | Jan 14, 2022 09:18 | | Subject: | Re: Order not moving | | Viewed: | 33 times | | Topic: | Problem Order | |
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| In Problem Order, Niguy84 writes:
| | I ordered something from a Bulgarian store the first of December. According
to the tracking number, it hasn't moved since that day. Is this a common
problem from that region? How long before I ask for a refund without being rude?
Should I give it more than the 6 weeks it's taken so far?
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Ask seller to open an investigation case. It can be opened after a month of posting.
Probably the package is left somewhere and forgotten. Also this matches with
Christmas period.
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| | | | | | | Author: | Niguy84 | | Posted: | Jan 14, 2022 16:13 | | Subject: | Re: Order not moving | | Viewed: | 35 times | | Topic: | Problem Order | |
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| Thank you for your response. The store is in the same city as you. Have you
noticed this issue this year as well?
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| | | | | | | | | Author: | bobnikolov | | Posted: | Jan 15, 2022 04:33 | | Subject: | Re: Order not moving | | Viewed: | 37 times | | Topic: | Problem Order | |
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| In Problem Order, Niguy84 writes:
| | Thank you for your response. The store is in the same city as you. Have you
noticed this issue this year as well?
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Is your package already left Bulgaria?
It happens rarely. Yes, i opened a case on Dec 30th. The order left Bulgaria
on Dec 4th and then nothing. Just it appears on the foreign airport, I guess
the package was about a month there.
Bulgarian post are reliable, most shipments left Bulgaria within a day or two
Just ask your seller to open a case and sit and wait. Overseas orders can take
a lot of time. Bulgaria doesn't have a direct flight to the USA
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USA, Colorado
Canada, British Columbia
Bulgaria, Sofia City