Discussion Forum: Problem Order(Post New Message)
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View Thread Re: Seller not shipping and not sending refund - yorbrick (1182)
[...] It is more abut the bank here. They cannot tell whether an order is cancelled on BL or not. However, if they are asking if it is cancelled, the buyer giving a seller [...]
(14 days ago, Apr 22, 2024, to Problem Order)
View Thread Re: Seller not shipping and not sending refund - peregrinator (773)
[...] Isn't there an option to cancel the order when the NSS is completed?
(14 days ago, Apr 22, 2024, to Problem Order)
View Thread Re: Seller not shipping and not sending refund - yorbrick (1182)
[...] That seller has been suspended for almost two weeks for "preventative action". Did you pay by bank transfer through PayPal, or direct from your bank? If from [...]
(14 days ago, Apr 22, 2024, to Problem Order)
View Thread Re: Seller not shipping and not sending refund - peregrinator (773)
[...] Ah, no, completing the NSS means that you can cancel the order and leave negative feedback while the seller can't leave negative feedback for you (they can try, [...]
(14 days ago, Apr 22, 2024, to Problem Order)
View Thread Re: Seller not shipping and not sending refund - Mkwill96 (10)
[...] I have not done an NSS before so I just hope completing the NSS won't mean that on Bricklink I've marked or acknowledge that there not a problem anymore...
(14 days ago, Apr 22, 2024, to Problem Order)
View Thread Re: Seller not shipping and not sending refund - peregrinator (773)
[...] If there are multiple orders then there should be multiple NSSs. I don't see why you would not want to complete the NSS(s) to cancel the order(s), [...]
(14 days ago, Apr 22, 2024, to Problem Order)
View Thread Seller not shipping and not sending refund - Mkwill96 (10)
Hi, I am having an issue with a seller that does not respond to any of my messages and is refusing to ship the order after payment. It has been a month since payment was made [...]
(14 days ago, Apr 22, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - Nubs_Select (3757)
[...] curious indeed! Normally Paypal doesn't do anything after 6-months so it will be interesting if they do.
(16 days ago, Apr 20, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - vrod2000 (32)
Found it all in email! Wrote to seller, but also reported it in Paypal. Curious what happens next. :P
(16 days ago, Apr 20, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - vrod2000 (32)
I paid the exact price that was quoted to me. I thought shipping was high, but I tolerated it. Barely. At the parcel store the clerk showed me what was owed on it. It looked [...]
(16 days ago, Apr 20, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - 1001bricks (52314)
[...] Only way is while NOT using an on site payment method. Then again, comes the problem of possible avoid taxes :-( What a mess. I'd be buyer or seller, I'd [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - peregrinator (773)
[...] It sounds to me like the seller somehow marked the original order as Not Paid since a Paid order would not be batched with a 2nd order.
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - pcthurman (1205)
[...] The first payment went through just fine as an onsite PayPal transaction. At this point I would think that my order would automatically default to paid. As I have never [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - SylvainLS (46)
[...] AIUI: If the amount paid/pocketed includes the tax: — The seller is collecting tax money when they aren’t authorized to and have no way to remit it.  That is tax fraud. [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - zorbanj (810)
If your accountant is of no help with this, PM me. In Problem Order, WildBricks writes: [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - zorbanj (810)
[...] Maybe there's a language barrier at play here, but this is not tax fraud.
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - WildBricks (6313)
[...] Apparently, it does. It has happened at least 5 times in the last year. [...] The initial order payments went through BL's payment system. It is only the add-on/2nd [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - WildBricks (6313)
I've actually reached out to BL help desk and said that I owe them money because of this very issue. I explained the entire situation, gave them a detailed break down of [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - Stellar (3492)
[...] Seems to strange, I have customers that choose Local Pickup, we invoice them with 0€ shipping cost and they pay normally. Then come to get the order when we send them [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - Brickwilbo (1534)
[...] Maybe this new invoice is updated with postage? [...]
(18 days ago, Apr 18, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - pcthurman (1205)
[...] This may very well be what happened here. [...] I do hope a resolution can be found! [...] This really isn't a good solution because taxes are not being remitted [...]
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - 1001bricks (52314)
[...] What I suspected too. Hence my don't pay without having the "Pay" button on the order page (or the orders one).
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - 1001bricks (52314)
[...] So, don't pay and ask the seller for explanations? I'm not sure where's the problem here, sorry :-(
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - SylvainLS (46)
[...] FYI: (URL)
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - WildBricks (6313)
From what I can tell this is a bug. I've seen more times than I am happy about and am having a hard time getting it resolved. For me it has happened when a buyer is local [...]
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - pcthurman (1205)
[...] Which the seller obviously did or the "GO" link would not have been there. [...] As I stated in my original post, there isn't any "PAY" button on [...]
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - 1001bricks (52314)
[...] TL;DR :-( There's no "Pay" or "Go" button in any invoice, except if the seller put this link (button) himself in a specific invoice he [...]
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Re: "Pay" button on invoice, orders page, etc. - Nubs_Select (3757)
the only reasons I can think of that there wouldn't be a pay button is 1. If the invoice wasn't sent (if they changed shipping prices after they sent it it would [...]
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread "Pay" button on invoice, orders page, etc. - pcthurman (1205)
I have been buying on this site for 20 years. Never have I had a problem paying for an order until now. My seller sent me an invoice, I paid for the order, the seller contacted [...]
(19 days ago, Apr 17, 2024, to Problem Order)
View Thread Problem with order - Jesspickabrick (63)
Good day, Needing some help from an admin. with a order/cancelation that was done. I received an order and when doing the process notice paypal informing me that the address [...]
(19 days ago, Apr 16, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - RebelliousBrick (8)
[...] Why did you pay once you saw the shipping was higher than quoted? [...] He told you 6 months because that is the cutoff point for PayPal to file a dispute! [...] [...]
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - 1001bricks (52314)
[...] For us it's 1 month. Using normal rates - not "ground" or such, there's no destination from here where it takes a month to arrive... But already wrote [...]
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - jennnifer (3532)
[...] I made it up right there on the spot! ~Jen
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - zorbanj (810)
[...] Where did you get this 2 month "rule"?
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Re: Messages and Orders purged! - jennnifer (3532)
[...] You would have known the shipping charges when you paid. Are you talking about customs fees or taxes? Was there a VAT form attached to your parcel? [...] I do not believe [...]
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Messages and Orders purged! - vrod2000 (32)
Can anyone help? After 6 months of not getting my money back for a refused international package. (shipping was 50% higher than quoted, so I sent the package back) The [...]
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Re: Shipping order lost - Refund - yorbrick (1182)
[...] If he paid through paypal(onsite) via Bricklink, then use the refund button for the order. If he paid offsite through PayPal, use the refund button on the payment [...]
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Shipping order lost - Refund - Greeks_Rulez (563)
Hello, I shipped an order to a buyer with tracking, but the order has been lost. I've recieved the money ftom the post office and now I want to refund the buyer. I refund [...]
(21 days ago, Apr 15, 2024, to Problem Order)
View Thread Re: Order Refund timeframe - Mkwill96 (10)
[...] Yeah he was suspended a month ago but had his account reinstated after, I wonder what the issue is this time as I have last heard from him on the 7th of April and he [...]
(23 days ago, Apr 13, 2024, to Problem Order)
View Thread Re: Order Refund timeframe - Dhobeck (32)
[...] This may provide some information (URL)
(23 days ago, Apr 13, 2024, to Problem Order)
View Thread Re: Order Refund timeframe - Mkwill96 (10)
[...] Yeah but I've bought from the seller loads of times before and he's got 283 reviews. Just seems odd that he's gone cold and u responsive all of a sudden... [...]
(23 days ago, Apr 13, 2024, to Problem Order)
View Thread Re: Seller no longer responding - calebfishn (2141)
File a paypal complaint if the seller remains unresponsive.
(23 days ago, Apr 13, 2024, to Problem Order)
View Thread Re: Order Refund timeframe - calebfishn (2141)
[...] If the seller has been suspended, it probably means there have been several similar complaints. You almost certainly will not hear back from the seller or get a refund. [...]
(23 days ago, Apr 13, 2024, to Problem Order)
View Thread Re: Seller no longer responding - Nubs_Select (3757)
[...] also start a Paypal claim
(24 days ago, Apr 12, 2024, to Problem Order)
View Thread Re: Seller no longer responding - Dhobeck (32)
[...] If you wanted more details (URL)
(24 days ago, Apr 12, 2024, to Problem Order)
View Thread Re: Seller no longer responding - Momdukes (148)
[...] Thank you Dhobeck, I just wasn’t sure as I paid and received most items. I appreciate your response!
(24 days ago, Apr 12, 2024, to Problem Order)
View Thread Re: Seller no longer responding - Dhobeck (32)
[...] Start an NSS
(24 days ago, Apr 12, 2024, to Problem Order)
View Thread Seller no longer responding - Momdukes (148)
Hello Everyone, I need some advice and I hope someone can help. I placed a order on 03/29/2024 and paid immediately through PayPal. On 4/2/24 I was messaged and told that one [...]
(24 days ago, Apr 12, 2024, to Problem Order)
View Thread Re: Order Refund timeframe - Dhobeck (32)
[...] 3,000 pounds, man that must have had expensive shipping :D Hope it all works out though
(24 days ago, Apr 12, 2024, to Problem Order)
View Thread Re: Order Refund timeframe - Mkwill96 (10)
[...] Seller is now suspended with Preventive action lol, not sure whether to just sit here and wait or try and figure out what to do... it's a 3k order so I'm pretty [...]
(24 days ago, Apr 12, 2024, to Problem Order)

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