| Discussion Forum: Thread 356298 |
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| | | Author: | Mkwill96  | | Posted: | Apr 10, 2024 18:42 | | Subject: | Order Refund timeframe | | Viewed: | 89 times | | Topic: | Problem Order | |
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| I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
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| | | | | Author: | yorbrick | | Posted: | Apr 10, 2024 18:58 | | Subject: | Re: Order Refund timeframe | | Viewed: | 61 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
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How did you pay through stripe, as bank transfer refunds can be a few days, back
to credit card can take a couple of weeks to show depending on issuer.
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| | | | | | | Author: | Mkwill96 | | Posted: | Apr 11, 2024 15:47 | | Subject: | Re: Order Refund timeframe | | Viewed: | 37 times | | Topic: | Problem Order | |
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| In Problem Order, yorbrick writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
How did you pay through stripe, as bank transfer refunds can be a few days, back
to credit card can take a couple of weeks to show depending on issuer.
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I used a debit card, refund was initiated 7th april but I havent gotten anything
yet. Seller account just got suspended too so Im really hoping that I do get
my money back...
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| | | | | Author: | calebfishn | | Posted: | Apr 11, 2024 21:27 | | Subject: | Re: Order Refund timeframe | | Viewed: | 52 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
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| | | | | | | Author: | Mkwill96 | | Posted: | Apr 12, 2024 14:32 | | Subject: | Re: Order Refund timeframe | | Viewed: | 35 times | | Topic: | Problem Order | |
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| In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
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| | | | | | | | | Author: | Dhobeck | | Posted: | Apr 12, 2024 14:44 | | Subject: | Re: Order Refund timeframe | | Viewed: | 33 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
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3,000 pounds, man that must have had expensive shipping 
Hope it all works out though
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| | | | | | | | | Author: | calebfishn | | Posted: | Apr 13, 2024 12:32 | | Subject: | Re: Order Refund timeframe | | Viewed: | 29 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
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| | | | | | | | | | | Author: | Mkwill96 | | Posted: | Apr 13, 2024 12:54 | | Subject: | Re: Order Refund timeframe | | Viewed: | 25 times | | Topic: | Problem Order | |
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| In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
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Yeah but I've bought from the seller loads of times before and he's got
283 reviews. Just seems odd that he's gone cold and u responsive all of a
sudden...
Seller acc (Collectabrick)
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| | | | | | | | | | | | | Author: | Dhobeck | | Posted: | Apr 13, 2024 12:57 | | Subject: | Re: Order Refund timeframe | | Viewed: | 29 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
|
Yeah but I've bought from the seller loads of times before and he's got
283 reviews. Just seems odd that he's gone cold and u responsive all of a
sudden...
Seller acc (Collectabrick)
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This may provide some information
https://www.bricklink.com/message.asp?ID=1458658
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| | | | | | | | | | | | | | | Author: | Mkwill96 | | Posted: | Apr 13, 2024 13:35 | | Subject: | Re: Order Refund timeframe | | Viewed: | 41 times | | Topic: | Problem Order | |
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| In Problem Order, Dhobeck writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
|
Yeah but I've bought from the seller loads of times before and he's got
283 reviews. Just seems odd that he's gone cold and u responsive all of a
sudden...
Seller acc (Collectabrick)
|
This may provide some information
https://www.bricklink.com/message.asp?ID=1458658
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Yeah he was suspended a month ago but had his account reinstated after, I wonder
what the issue is this time as I have last heard from him on the 7th of April
and he hasn't been responding to my messages since.
Really like his store but seeing that it is a huge order I've placed I'm
warry that I won't get my money back...
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| | | | | | | | | | | | | | | | | Author: | UTLF | | Posted: | Apr 13, 2024 14:54 | | Subject: | (Cancelled) | | Viewed: | 31 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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