Discussion Forum: Thread 356458

 Author: Greeks_Rulez View Messages Posted By Greeks_Rulez
 Posted: Apr 15, 2024 04:21
 Subject: Shipping order lost - Refund
 Viewed: 118 times
 Topic: Problem Order
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Greeks_Rulez (563)

Location:  Greece, Attica
Member Since Contact Type Status
Jun 17, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Piraeus Brick
Hello,

I shipped an order to a buyer with tracking, but the order has been lost.
I've recieved the money ftom the post office and now I want to refund the
buyer.
I refund him from Bricklink or Paypal?
So i have no issues with Bricklink platform and the buyer?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2024 04:47
 Subject: Re: Shipping order lost - Refund
 Viewed: 47 times
 Topic: Problem Order
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem Order, Greeks_Rulez writes:
  Hello,

I shipped an order to a buyer with tracking, but the order has been lost.
I've recieved the money ftom the post office and now I want to refund the
buyer.
I refund him from Bricklink or Paypal?
So i have no issues with Bricklink platform and the buyer?

If he paid through paypal(onsite) via Bricklink, then use the refund button for
the order. If he paid offsite through PayPal, use the refund button on the payment
details page at PayPal.