| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Order cancellation #24831248 - Klocek_Studio (8) | Hi. Me and buyer decides to order cancelation. Bricks was sended to me back. I full refunded them for buyer. Problem is the status of order is "completed". I think there [...]
(4 hours ago, Apr 26, 2024, to Problem Order) |
Re: What would you do? - yorbrick (1182) | [...] If the item is damaged, the buyer should not pay for the return. Whereas if it is change of mind, they should pay for it as long as you have made it clear in your terms [...]
(1 day ago, Apr 24, 2024, to Problem Order) |
Re: What would you do? - zorbanj (805) | [...] Or the buyer is lying, and trying to replace broken parts with the good parts you sent. Was the packaging damaged? The box would have to be crushed for 1 and 2 to occur. [...]
(1 day ago, Apr 24, 2024, to Problem Order) |
Re: What would you do? - v100Bricks (135) | [...] If the item is damageded or not as described (both of which appear to apply) then it is for you to absorb the cost of return shipping. A buyer shouldnt be out [...]
(1 day ago, Apr 24, 2024, to Problem Order) |
| Re: What would you do? - Gaston.La.Brick (1834) | [...] I understand. However, it's a classic space torso with full gold moon. So replacements for this part are rare. [...] Correct, and I accept returns. But as I offer [...]
(2 days ago, Apr 24, 2024, to Problem Order) |
Re: What would you do? - peregrinator (764) | [...] For #3 I would suggest sending a replacement torso, if you have one - I don't think the buyer should have to remove the cracked arm and put a new arm in its place. [...]
(2 days ago, Apr 24, 2024, to Problem Order) |
| Re: What would you do? - Gaston.La.Brick (1834) | Note: it's a set from 1982. Doesn't excuse the broken parts, but could maybe shed some context (like on the crack in the minifig's arm).
(2 days ago, Apr 24, 2024, to Problem Order) |
| What would you do? - Gaston.La.Brick (1834) | I sold and shipped an old classic Space set. The set was in good condition when shipped. The buyer reports three problems: 1. One part is bent (hinge plate). 2. One plate [...]
(2 days ago, Apr 24, 2024, to Problem Order) |
Re: Messages and Orders purged! - vrod2000 (32) | I was excited that I could choose the transaction and report it. A reply came back quickly and said that I missed the 180 day window for making a claim. I located all the emails [...]
(2 days ago, Apr 23, 2024, to Problem Order) |
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