Discussion Forum: Help
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View Thread Wanted List editing issues - djrowdy (72)3 Rpl
Anyone else having issues with the wanted lists while trying to edit? I keep getting the error "Only one item/color combination is allowed per Wanted List" This is happening [...]
(17 days ago, Apr 19, 2024, to Technical Issues)
View Thread Setting up Open Orders for a new seller - Lurking (81)5 Rpl
Wondering if anyone can help me to setup or check my option for Open Orders please. I'm a new seller, and believe I've setup the option for buyers to place an Open Order. [...]
(17 days ago, Apr 18, 2024, to Help)
View Thread What's up with NOK - LeeGo73 (1249)8 Rpl
I've noticed that sometimes the prices in NOK are not sorted correctly (price low > high) In the two screenshots it looks like one shop is pricing in EUR and that [...]
(17 days ago, Apr 18, 2024, to Technical Issues)
View Thread Stud dimensions? - Dhobeck (32)2 Rpl
How do you determine stud dimensions and are there some parts that should not have them? Would (Part 970c00,5) stud dimensions be 1 x 2 x 2? Or is is classified as not needing [...]
(18 days ago, Apr 18, 2024, to Help)
View Thread Adding parts from stud.io file to wishlist? - dethkruzer (18)2 Rpl
So I was looking at some fan-made stud.io instructions for a few builds I've been looking to do. Thing is, these builds have a fair few pieces that would take quite a lot [...]
(18 days ago, Apr 18, 2024, to Help)
View Thread How to upload an image for a new piece - Brickspert_AU (182)1 Rpl
Hi all, thanks for the help in advance. I am trying to upload an image of a piece that I wish to add to the catalogue but all my imagaes are too big (bigger than the 800 x [...]
(18 days ago, Apr 17, 2024, to Technical Issues)
View Thread Seller is Ignoring a botched Order. - FlavioLuisTeron (27)1 Rpl
"I bought something from a seller, and they sent me a box missing quite a few items, along with items I did not order. I have been trying to get in contact with them for [...]
(18 days ago, Apr 17, 2024, to Help)
View Thread Sent an email to support 2.5 months ago - Poncke (100)4 Rpl
I sent a ticket to support two and a half months ago and still havent received a reply I do not have enough words to express my frustration about this. There is no ticket [...]
(19 days ago, Apr 17, 2024, to Help)
View Thread Pay to sort - The_Boyz_Bricks (111)19 Rpl
Hello all! How much would you pay someone to sort a 12 gallon tub of Lego? I buy Lego at about $2 - $4 a pound if that helps.
(19 days ago, Apr 16, 2024, to Help)
View Thread Store suspended - Fees - gizmocom (14225)25 Rpl
Hi everyone, My store has been suspended for non-payment of fees. I was away and missed the deadline (stupid I know!). Payment has now been made. Anyone know how long [...]
(20 days ago, Apr 16, 2024, to Help)
View Thread Unable to Process Payments? - Halo360 (1) 8 Rpl
Hello. I am trying to place an order and get this message every time I try, "PayPal error We encountered PayPal API error while processing your payment. Please check your [...]
(21 days ago, Apr 15, 2024, to Help)
View Thread Paypal error - Kivinen (3)1 Rpl
I have been trying to finish my Cart buyings and I get this message: PayPal error We encountered PayPal API error while processing your payment. Please check your order or payment [...]
(22 days ago, Apr 14, 2024, to Technical Issues)
View Thread Buyer not received order UK Royal Mail - esp_mitch (72)9 Rpl
Hi All Just had a buyer contact me this morning after not receiving a £9 minifigure order that was placed on April 5th. The postage option chosen by the buyer was a standard [...]
(23 days ago, Apr 13, 2024, to Help)
View Thread MY ORDER PLACED LIST iS INCOMPLETE - romanelli (34)1 Rpl
Hello Bilders. I looking for a long time who knows why on my ORDER PLACED list is only last 16 orders. Rest of them disappeared and i can't check them. I send the message [...]
(23 days ago, Apr 13, 2024, to Help)
View Thread How do I attach a photo to a message? - npost34 (6)2 Rpl
I can’t figure out how to share pics of my inventory to potential customers. 😞
(23 days ago, Apr 12, 2024, to Technical Issues)
View Thread Can't manually edit qty of wanted list items - Brickitty (6454)4 Rpl
While working on my Wanted Lists a few minutes ago through the Add to Wanted List pop-up from a catalog page, I went back to edit a second time, and the first edit hadn't [...]
(23 days ago, Apr 12, 2024, to Technical Issues)
View Thread It's a whatcha-mac-all-it - WildBricks (6312)7 Rpl
Found a few stickered parts from this set: (Set 76190-1) but of the stickered parts cataloged. So I'd like to add one. The problem is, I'm not much of a comic person [...]
(24 days ago, Apr 12, 2024, to Help)
View Thread Light & Sound - Dino (479)7 Rpl
Hi, I have just been looking for an advertising light. I entered "Light & Sound" as the search term. My search term was shortened to "light" and I was shown [...]
(24 days ago, Apr 12, 2024, to Technical Issues)
View Thread Invoice. - MOCstore (14)7 Rpl
Hi there. When I want to send an invoice I get this massage: The page cannot be displayed because an internal server error has occurred Does anyone knows what that means? And [...]
(24 days ago, Apr 12, 2024, to Technical Issues)
View Thread Uploaded wrong Set (Part Out) - WestCoastBrickz (1479)2 Rpl
I have uploaded the wrong set number (parts uploaded) Is there any way I can upload again but with negative quantities or must I adjust each individual stock items' [...]
(24 days ago, Apr 11, 2024, to Help)
View Thread Large letter boxes U.K. - Stuart9 (1051)5 Rpl
Can’t find where I bought my large letter boxes, bought a bulk lot a long time ago. Looking to buy a few hundred this time, anyone prepared to let me know where the cheapest [...]
(24 days ago, Apr 11, 2024, to Help)
View Thread What is the code of this lego? - tripolinojazz (6)1 Rpl
Hello everybody! What is the code of this lego part? It Is like 3823 Windscreen but is close in all the side. Thank you
(25 days ago, Apr 11, 2024, to Help)
View Thread Buyers Cannot Check Out - popsicle (6658)0 Rpl
Been seeing a steady flow of concern around this in the forum lately. So, thought I would repost the fix for those coming here for help, to more easily find. Don't know. [...]
(25 days ago, Apr 11, 2024, to Technical Issues)
View Thread Help Lego Fans! New, Selling for Daughter - JGARDS33 (0)3 Rpl
Hi - I need positive feedback in order to begin (sadly) selling my 10,000+ collection to make room for my 2-year-old angel. Sadly, all my money is going to her (and [...]
(25 days ago, Apr 11, 2024, to Help)
View Thread What is the norm here - GWD683 (9)10 Rpl
I’m new to the custom Lego builds and am learning how the community operates. I’m building the Naboo starfighter and used the auto order function to match me with sellers. Most [...]
(26 days ago, Apr 10, 2024, to Help)
View Thread Removing NSS - Stuart9 (1051)3 Rpl
Anyone have the link to get NSS removed. Delayed order now shipped, how do I clear it. Thanks in advance Stuart
(26 days ago, Apr 10, 2024, to Help)
View Thread Moc wanted List not working - singhmp77 (7)1 Rpl
Trying to add through the add to wanted list from studio gallery but its not working. Even the easy buy is not working. Please let me know what is wrong. Thanks
(26 days ago, Apr 10, 2024, to Help)
View Thread identifying lego plate - DarthMaul1 (37)8 Rpl
trying to identify a lego baseplate that is hard to find on the website i am not sure if it is lego.
(26 days ago, Apr 10, 2024, to Help)
View Thread Weight of set - Dhobeck (32)5 Rpl
Is the weight of the set the sealed set or just the parts? Thanks SirIceCreamMansBrixNFigs
(26 days ago, Apr 10, 2024, to Help)
View Thread Wisconsin store showing under Montana in USA - Dhobeck (32)3 Rpl
The store AlbosStore based in Wisconsin is showing under Montana in the USA open store list
(26 days ago, Apr 9, 2024, to Technical Issues)
View Thread Can't apply order to the Wanted-List - Ganesha (65)2 Rpl
Hello, the “Apply Order” function in the Wanted list does not work correctly. It is possible to select a suitable order using the "Apply Order" button and then determine [...]
(27 days ago, Apr 9, 2024, to Technical Issues)
View Thread Returned Lego 200 grams heavier? - starforcelego (20)4 Rpl
So my customer wanted a full refund for the box not being in pristine condition. Eventually I agreed to a refund and the weight is about 200 grams more than the advertised weight [...]
(27 days ago, Apr 8, 2024, to Help)
View Thread Insurance for your collection - afexx37 (19)2 Rpl
Hello all, I was wondering how you insure your collections. My collection is worth a substantial amount of money, and we get a lot of fires in our area. I spoke to our current [...]
(27 days ago, Apr 8, 2024, to Help)
View Thread How to scroll store banner to the side - Dhobeck (32)10 Rpl
I see some stores have a scrolling banner. How do I set this up? Thanks SirIceCreamMansBrixNFigs
(28 days ago, Apr 8, 2024, to Help)
View Thread can't check out - Grimmy911 (24)6 Rpl
I keep getting this message "One or more items have changes (e.g. new price, sale amount, etc.) that affect your order total. Please review changes and proceed to [...]
(28 days ago, Apr 8, 2024, to Technical Issues)
View Thread order lost in transit and seller is ghosting - DE3PX (7)1 Rpl
i bought an order in January the status of it in the tracking page has been "shipment is ready for transport to the country of destination" since January 20th I contacted [...]
(28 days ago, Apr 8, 2024, to Help)
View Thread “Won’t fit in box” - mileshuman (69)2 Rpl
I woke to two separate messages from buyers who both say that they can’t check out, and are receiving an error message saying “Items do not fit in the package”. Is anyone else [...]
(28 days ago, Apr 8, 2024, to Technical Issues)
View Thread One or two? - sasquatch_eater (79)4 Rpl
If somebody bought this item from me:(Part 42876,68) Do I include two or just one? Thanks very much for the help.
(28 days ago, Apr 7, 2024, to Help)
View Thread 'Report this Listing' link on EVERY lot? - markofbrick (3144)2 Rpl
Hello, While browsing stores I like clicking on items to go to the part ID page to check colors and prices. Now there is a long "Report this Listing" link at the very [...]
(28 days ago, Apr 7, 2024, to Technical Issues)
View Thread Sjabloon trein rails - Znarfje (2)1 Rpl
Beste mede bouwers, Wij hebben een vraag of er iemand is die de trein sjabloon heeft voor het maken van een trein baan. Wij hebben een voorbeeld ontvangen bij een zending 2e hands [...]
(29 days ago, Apr 7, 2024, to Help)
View Thread 9781338219630 how to add French version - BondBricks (33)3 Rpl
I have a French version of 9781338219630 to add to the catalog. Would eventually like to sell it but for now just adding it to my inventory would be nice. I have a picture but [...]
(29 days ago, Apr 7, 2024, to Help)
View Thread Anyone know how to edit your wanted list ? - dsc9401 (141)2 Rpl
I recently have this problem when I try to modify my wanted list, it always shows "Only one item/color combination is allowed per wanted list" But I don't have any [...]
(29 days ago, Apr 7, 2024, to Help)
View Thread Is anyone having trouble checking out - jamesgregurich (14)1 Rpl
If you are getting the message PayPal PayKey creation failed you should disconnect your PayPal and then reconnect it later.
(29 days ago, Apr 6, 2024, to Technical Issues)
View Thread accidentally added pieces twice - LucasHN (0)3 Rpl
I accidentally added pieces twice to my collection How can I delete the double pieces? I wouldn't like to go one by one through all the hundreds of pieces I managed to remove [...]
(30 days ago, Apr 6, 2024, to Help)
View Thread When did they stop putting tracking numbers - junkpile (980)5 Rpl
Hello, I've been a member for a long time but took a break. When did they stop putting tracking numbers on our orders? Honestly, it's better to have them. Proves they [...]
(30 days ago, Apr 5, 2024, to Help)
View Thread How to charge customers per x amount of lots - marcarlo (2307)7 Rpl
Hello, I have my own store and I am wondering how I can charge customers for buying more than 20 lots. Because it takes me so much time to collect the order, I think it would [...]
(1 month ago, Apr 5, 2024, to Help)
View Thread Logo on helmet 61189pb05 - ludvik.simek (11)1 Rpl
Hello Everybody, I do not have a lot experience with older parts, today I have in hands expensive minifigure Commander Fox with helmet 61189pb05, where is on inner side C in [...]
(1 month ago, Apr 5, 2024, to Help)
View Thread Can't proceed to checkout - jkirby86 (20)5 Rpl
Trying to place an order, but the checkout page won't load and I get booted back to the store page.
(1 month ago, Apr 5, 2024, to Technical Issues)
View Thread Castle Reimagined - ludwig44 (3)10 Rpl
Hello, does anyone know or have the link to the image in the Castle Reimagined event. I'm looking for the one of the king seated on the throne with the glass windows behind [...]
(1 month ago, Apr 4, 2024, to Help)
View Thread Helpdesk question! - OnsSteenGoed (840)4 Rpl
I receive this message from a buyer if he wants to pay after placing his order. "A PayPal error has occurred. Please try again. If the issue persists, please reachout to [...]
(1 month ago, Apr 3, 2024, to Help)

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