On the full version if you type: "help" followed by "help" in the chat box it gets you to a real person. Hope this helps. (28 months ago, Jan 25, 2022, to General)
They aren't required to offer exemptions, most businesses do because it benefits everyone. Bricklink promised a solution in the 2nd quarter for 2021, that didn't happen. [...] (28 months ago, Jan 25, 2022, to Selling)
There are delays coming out of Europe right now. I would recommend starting by politely asking the seller for an update. (29 months ago, Jan 13, 2022, to Problem Order)
Tanya, Thank you for your reply. I think the concern is the community was told this issue was decided at a meeting and now it appears that bricklink is starting over on a decision [...] (29 months ago, Jan 6, 2022, to Administrative)