Discussion Forum: Messages by TheBrickGuys (8859)
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 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 8, 2019 15:40
 Subject: Re: wildly differing shipping rates
 Viewed: 74 times
 Topic: Shipping
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In Shipping, Adjour writes:
  In Shipping, Quba writes:
  That´s alot! I am only charging 8.5 Euros for an envelope international (0.5kg
max). Why do people always have these high S&H fees?

The rates stated by the OP do not look red flag high to me. Shipping in the USA
is much more expensive than you guys in Europe are used to.


To the OP. You can ask the higher fee ones if a flat rate envelope is available.
They are padded USPS bubble mailers for $7.55 and if it fits it ships, no matter
the weight.


I use them quite a bit, for some reason some sellers don't seem to offer
them, they cut shipping costs quite a bit.

I to use these all the time. They hold A LOT OF LEGO! I dont know why other stores
do not offer them.

The good thing is that when set to use with instant check out based on volume,
I have yet to have an order not fit, sometimes they get very close to not fitting
but so far they have always fit.

Maybe part of the reason most stores dont offer them is because you cant get
them from the post office directly but you need to order them online but they
are free and the post office dose not charge for shipping them.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 22, 2019 19:44
 Subject: Re: Any way to prove a SW0056 is not fake?
 Viewed: 62 times
 Topic: Catalog Identification
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In Catalog Identification, tEoS writes:
  Even if they did manage to make fake molds for these, there's still the issue
of plastic. Both of the Lego colors are a soft metallic plastic that's prone
to break and probably difficult to match. In fact, they break so easily that
most of the ones I kept assembled and bagged had broken leg or arm clips.

In Catalog Identification, legomalego writes:
  A quick search on Kijiji in Ontario will show a seller who has glow in the dark
battle driods so I wouldn't be so sure

Do you happen to know if other parts in this color are brittle or is it just
the parts on the fig?

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 10, 2019 18:10
 Subject: Re: Seller sold non-existant parts
 Viewed: 78 times
 Topic: Problem Order
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In Problem Order, iprice writes:
  Hi BrickLink members

I received an order yesterday that had several (10+) missing parts and immediately
contacted the seller. He didn't respond.

I left it for 24hours+ then contacted the seller again.

This time he did contact me, stating

"The reason the parts wasnt in the pack was that i didnt have them anyways

Im sorry

Please tell me the amount to refund to you asap

Best regards"


This seller therefore advertised parts he didn't have, sold them, sent the
order knowing that there were parts missing and didn;t tell me, ignored first
message and finally responded after a second message. He does offer to refund,
but as he deliberately wasted my time (and probably broken BL rules) I have requested
a full refund for the missing parts (as sourced locally to me) P&P from one source,
even though I might require multiple sources for them and an hour of my time
at minimum wage.

Am I being unreasonable? Should I just report him to BL straight away? NSS -
as parts were deliberately missing?

What should I do? What would you do?

I think asking for a full refund plus postage is completely reasonable. The good
thing is that he offered a refund but hopefully he wont turn negative when you
ask for shipping costs to be included - there is no reason you should have to
pay for postage twice. Not everyone agrees with the idea of including postage
when parts are missing but it is only fair.

Jim

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 7, 2019 17:34
 Subject: Re: Set which "dosen't exist"
 Viewed: 50 times
 Topic: New Sets
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If you still have access to the set, if I were you, I would immediately see if
you can get the set - all of them if they have several. I would think that the
resale value would be high.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 6, 2019 19:46
 Subject: Re: "Accidentially" won an auction.
 Viewed: 50 times
 Topic: General
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You lucky bastardo. What a great haul!!!

One of the best Lego auctions I won was about 3 months ago and it was for a 10
pound lot. In it there was a black bag filled with a about 100 collectable minifigure
sets and figs with about 70 complete sets and 30 just figures, most sets and
figs from series 9 thru 13. It was a great haul but it looks like yours blows
it away.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 4, 2019 18:35
 Subject: Re: Fear of selling white
 Viewed: 56 times
 Topic: Selling
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In Selling, nologolego writes:
  I have a lot of older parts from sets I parted out many years ago and stored
away. I had originally intended to use them for my own creations, but am now
more inclined to sell them. They have never been played with and are in great
condition. However, some of the whites have yellowed a bit with age. I am having
a dilemma as to what to do with these white parts. Do I list them as new, since
they have never been played with? Do I sort through them and pick out the whitest
ones, and only list those as new? And if so how do I determine how white is
white enough? Do I list the yellowed ones as used and make note of the yellowing?
Do I just keep all white parts out of my inventory to avoid potential unhappy
customers? Any advice is appreciated.

We have had a bit over 12,000 orders in our store since opening and we have had
zero complaints of any color variations of any of our stock in all colors that
we have sold and more then 95% of our sales are of parts. So as long as the color
differences are not too much then I think most buyers are understanding of the
fact that there are going to be slight variations of certain colors.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 1, 2019 14:35
 Subject: Re: Unpopular colours
 Viewed: 36 times
 Topic: General
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In General, Miro78 writes:
  In General, Stuart9 writes:
  The bright colours from these sets do seem slower and used sets seem to be unpopular
too.

What we need is some amazing Moc's by someone using these colours so that
everyone wants to copy them.


In General, Pippyblocks writes:
  Most of the colours in Friends sets I reckon

  Any opinions on poor selling colours ?

Here you go, how about Grinch. I built this Grinch after I went to go see the
movie. I am working on instructions for it.

Miro

I love the simple design of the snow covered trees and snow patches. As usual,
another cool MOC.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 1, 2019 13:05
 Subject: Re: Is Bricklink in decline ?
 Viewed: 77 times
 Topic: Problem
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In Problem, calsbricks writes:
  In Problem, legoman77 writes:
  In Problem, calsbricks writes:
  In Problem, Yogi_007 writes:
  In Problem, calsbricks writes:
  As most of you are aware we keep track of the number of orders that are received
by a group of 13 UK stores. We are in our third year of monitoring this and for
the quarter June to August things are not looking very positive.


Lots of competition, lots of sets for sale on other sites and lots of Lego that
isn't needed by lots of people.

I think that you can say that the bubble has burst (or is about to).

Lego themselves found this recently based on articles about Lego as a company.

The other auction site is flooded with the same sort of sets and its a race to
the bottom.

Locally, the Aussie dollar has dropped to almost half against the US in about
6 years and about 75% to the euro making sales from those places looking less
attractive than local sellers. Couple this with huge increases in postage fees
(from US especially) to overseas destinations and you get the reduction in affordability.

My two cents (from a buyer who has long contemplated opening a store but has
never done so....hmm)

Yogi

Yes, all interesting comments. You might also want to throw in the reputation
tarnish from the AFOL program. The sets were probably very good (We didn't
investigate) but that is where the ball dropped - I think BL hasn't helped
either themselves or others. It also looked like it didn't meet its target
of more funding for development as the roadmap has virtually nothing but Xp on
it - and that has a lot of stores very concerned. Its impact is unknown as is
much about the product but it has been delayed since March for release and no
one is making any comments about it.

I wonder how Brickowl is doing ? Are they seeing the same drop (therefore meaning
it is an overall change of climate, or are they moving along ?

Lots of factors and discussion points. Shame BL don't comment and present
some data which would help to understand this.

Can anything be gleaned from the number of invoices? Does that give an indication
of anything?
John P

We do not believe so as there are plenty of stores who do not use the Bricklink
invoicing feature. I am sure Niek can show that the order numbers are in line
with where they should be. Overall store numbers are up but the change in the
order profile is very concerning to us, as well as a few others we have been
in comms with.



We believe, like others, that if BL were more communicative then things like
this would get comments and possibly even explanations, but that is asking for
a winning lottery ticket really as it isn't going to happen based on past
performance.

One thing I noticed about your store is that your prices on average are above
the 6 months sales average and in our I know in our store when we have our prices
at the 6 month sales average our sales decline dramatically and with all the
competition we now all have Most stores just can't expect increased sales
with prices at or above the 6 month sales average.

Also, one other thing I noticed about your store is that your prices on your
used verses new parts are a bit inconsistent with your used prices quite often
higher than your new prices. This inconsistency may also be hurting your sales.

Just a couple of thoughts.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 23, 2019 17:34
 Subject: Re: Cardboard sleeves in inventories
 Viewed: 47 times
 Topic: Inventories
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Folks, if anything is going to improve in the catalog, we need to give some freedom
and grace to our admins so they can try things out. I can understand if people
get frustrated when they find something has changed and it no longer works for
them, but please understand that we have the long-term interests of the site
in mind, and also that we can adjust and/or reverse any decision that is made.

Regarding these sleeves, we have needed to add them to the catalog for quite
a while now, because of the need to search by the number printed on the sleeve.
Strictly speaking, this is not a PCC, but it's still a number people can
use for reference. Specifically, we want to give the ability to sellers to sell
the parts in the sleeves without having to open the sleeves. The only way they
can do this is to have a reference database showing the contents of every sleeve.

Because our partout system is not yet capable of handling subparts, we're
probably not going to be able to add these sleeves to the regular section of
inventories. Maybe if we change the image and description we can do it, but right
now sellers will end up listing things in their store that buyers cannot identify.

Please have patience as we make some adjustments.

+1

I think this is a long time coming and a darn good add to the catalog. I hate
having to open the cardboard packages to know what is inside them.

Thank you for adding them and the hard work you guys are doing in regards to
things like this! Whenever changes are made there will always be a good number
of people who will hate the changes which I can respect to a degree for there
has been changes that took me a while to get used to but as mentioned, we need
to give some latitude to the people in charge of making these changes to see
what works and what does not and give constructive criticism and not just criticism.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 23, 2019 12:57
 Subject: Re: How much does your pet mean to you?
 Viewed: 68 times
 Topic: Suggestions
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A little late but here is my dog Skragle. I wanted to give him a name that would
be based on something Lego related so I took kragle, from The Lego Movie and
just added an S and I think it fits him perfectly.
 






 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 19, 2019 01:44
 Subject: Re: Let fight
 Viewed: 46 times
 Topic: Off Topic
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nit picky, NIT PICKY!!!!

How dare you sir. What evil contra versy are you now trying to invoke, I ask?
If I were in your presents I would have to slap you in the face with my corinthian
leather glove and demand just us.

Oh wait, I just noticed you said nick picky, is that a friend of yours? (weird
name)
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 16, 2019 11:21
 Subject: Re: No one is born hating
 Viewed: 37 times
 Topic: Off Topic
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I just read your "Me" page after you commented that you are, shall we just say,
advanced in years. The very first line about being born in a cabin intrigued
me but as I was reading on I could see that your tongue was obviously stuck in
your cheek as you were writing and after about reading about 3/4 of your me page
the first line finally registered in my mind "I was born in a log cabin that
I helped my father build". I can't believe I didn't catch that one right
away - after all I might me dumb but I am not stupid. Well I might be stupid
but I am not an idiot! Well, okay I might be an idiot but I am not dumb.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 12, 2019 11:47
 Subject: Re: Guess the highest selling minifig in 2019
 Viewed: 51 times
 Topic: Selling
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In Selling, Diamonds writes:
  1.
C3PO sw0700

2.
The Flash sh473

3.
First Order Stormtrooper sw0905

4.
Outrider sh505

5.
Batman sh 318

The first two don't surprise me because people are buying large qty's
at very low prices but the 3rd one, sw0905 (I hate needing the extra 0), surprises
me because they are selling large qty's at regular prices with many people
buying 100 to 300 (even up to 700) at only 20% off 6 the month sales average.
I would imagine for large MOC's??

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 9, 2019 11:59
 Subject: Added several thousands of parts.
 Viewed: 42 times
 Topic: Sales
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We have added 10's of thousands of parts to our inventory over the past 2
weeks and have put all of our parts on sale at 18% off except for bricks, tiles,
and plates (which are at 10% off).

Best Regards.

Jim & Andy -of- TheBrickGuys
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 6, 2019 13:07
 Subject: Re: 21318 Treehouse Instruction BOOK
 Viewed: 39 times
 Topic: New Sets
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In New Sets, Miro78 writes:
  In New Sets, iprice writes:
  I can see a point in the near future where Lego stops producing paper instruction
manuals and goes completely digital - it has already started with the Star Wars
Droid Commander. TBF this is a set that requires an app for use, but I can see
more and more Lego sets requiring/using mobile tech to use or add play value
to the set (Hidden Side etc.)

It will also be cheaper for Lego to produce, create less paper, reduce box sizes/weights
and transportation costs. Better for profits and environment.

It's not a decision to be made lightly and here are some legitimate reasons
why it's a good idea to keep printed instructions:

1) For many families, building with Lego is meant to be unplugging from the electronic
devices that soak up lots of our youth's time.
2) Printed instructions allow one to build anywhere where there may not be access
to the internet (grandma's house, vacation, during power outage, etc)
3) Printed instructions are of higher quality than PDF files.

...I am sure there are many other ones, and on the flip side, there are very
good legitimate reason for the counter argument. I bet Lego has debated this
same argument, and came to conclusion that it's not a good business decision
at the moment. Us adults debating this has little to do with it as long as Lego
is considered primarily as a child's toy and parent's purchasing decision
is the key motivator.

Miro

I agree with all 3 points you made. I recently bought the treehouse and I would
hate to have to look at a pdf to build it and for me, unplugging, is an important
part of building.

I really appreciate your second point of going places where there may not be
an internet to build. One of my favorite things to do when going on vacations
is to bring a set along for the ride to build it and quite often there is no
internet connection and even when there is, I dont want to be trying to build
a set while looking at a phone screen.

In fact, I actually like when a large set has a big book, it feels like it is
adding value to the set. I remember when I purchased the Death Star and being
amazed at the size of the book of instructions with it's plastic binder -
the thing is huge.

That all being said, I do appreciate that not printing instructions would save
a lot of trees so I would (or will) fully support Lego not including instructions
in their sets if they choose to go that route which I imagine they will. They
will definitely need to improve the quality of the PDF versions of their instructions
or they will lose a lot of future customers.

I think I would especially appreciate not having printed instructions when breaking
down a lot of sets for adding inventory into our store. We can end up having
several pounds of booklets that we just end up putting in the recycle bin.



Putting the issue aside for a moment... The set is a BEAUTIFUL set. I went into
a Lego store the other day just as an employee was finishing building one and
I was really impressed by it. It has a lot of really nice detailing and I especially
liked the fact that Lego included fall colored leaves that you can use to change
out all the green leaves with if you wanted to give it a different feel to it.
I liked it so much I purchased one.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 18, 2019 20:01
 Subject: Re: Extremely long ship time (almost 30 days)
 Viewed: 49 times
 Topic: Problem Order
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In Problem Order, qwertyboy writes:
  In Problem Order, Admin_Russell writes:
  Depending on the shipping method used, orders to Canada have to go through Sweden
first.

I highly doubt Canadian sellers use FIMS to ship orders to the US.

Niek.

FIMS?? What does Foot In Mouth Disease have to do with anything? :]
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 16, 2019 20:53
 Subject: Re: Brickstock doesn't convert prices right
 Viewed: 29 times
 Topic: Help
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Going along with what Pippyblocks said, all you have to do is leave the items
at the US 6 month sales average then select all the items you are working with
and go to Edit menu and select Price, from there select Inc- or Decrease and
then put in the % you need to and walla, you have what you need.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 12, 2019 02:18
 Subject: Re: All this extra plastic send
 Viewed: 45 times
 Topic: General
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I
  

I'll continue to pack to the high standard I've been packing for over
the last 40 years, albeit with Lego for only 17 years. I don't need or want
some eco warrior telling me how to pack to save a little plastic, maybe you should
aim a little higher and have a go at supermarkets and some countries. When Lego
leaves here, I know it's packed well and should survive the roughest of journeys,
what I don't want is customers saying their Lego turned up damaged due to
lack of packaging.

Just to make sure that I don't over pack your orders, I've stop listed
you, to prevent you getting a little extra plastic in your order.

SB

WOW, a rather arrogant reply, dont you think? Now I to will probably be stop
listed - at least I hope so.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 6, 2019 11:19
 Subject: Re: Sugi figure - LOL - Most Excellent!!!
 Viewed: 29 times
 Topic: Searching
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In Searching, iprice writes:
  While searching for a replacement Sugi figure for a SW Bounty Hunter Assault
Gunship, I came across this most awesome of listings (see photo).

LOL.

DANG! Someone must have snatched that baby up, I dont see it listed. Bummer,
another one got away
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 4, 2019 00:49
 Subject: Re: Many 500 errors today :(
 Viewed: 25 times
 Topic: General
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In General, Stuart9 writes:
  Thanks for checking and your offer but I'm sure the orders must be ok.

Don't understand my problem as I've tried a tablet and two different
iPads, one tablet and one iPad ( Chrome ) at home, not working.


I always have the issues you mentioned but only when I use chrome. Are you having
the issues when using other browsers?

Jim

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