Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Wesman  | | Posted: | Jun 16, 2023 01:31 | | Subject: | Max nr of days for feedback | | Viewed: | 85 times | | Topic: | Feedback | |
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| Does anyone the max nr of days you can give feedback for an order, after shipment
or completion?
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| Author: | Wesman | | Posted: | Feb 10, 2023 08:11 | | Subject: | What set does this tray belong to? | | Viewed: | 143 times | | Topic: | General | |
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| Does anyone have an idea what set this tray belongs to? Looks like an early universal
set but not sure.
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| Author: | Wesman | | Posted: | Nov 4, 2022 14:11 | | Subject: | Re: Neg. feedback but not payed & order cancelled | | Viewed: | 47 times | | Topic: | Problem | |
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| In Problem, yorbrick writes:
| | In Problem, Wesman writes:
| | Is anyone familiar with the following problem?
A buyer disagrees with the invoice because I overcharged him with 0.15€ (rounding
difference) He then also requested for me to send without Track & Trace (Netherlands
- Greece). Given the way the communication was going between us I wasn't
going to do that, and offered to him that he could also cancel if he wanted.
He did cancel and then gave me a negative feedback. (I have 267 postive feedbacks
and ha no negative feedbacks)
The reason was that I was not following my own terms, which is technically true.
But he didn't pay and he cancelled the order himself even
I have request Bricklink to remove (pending still)
Just curious if anyone has experienced something similar and how that ended.
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You should make sure your terms are consistent and clear. Currently you say that
buyers have to pay an extra 5% fees if they use paypal in the main payment policy
section of the terms, but you also have an addtional charges section where you
say they have to pay 5.5% fees for paypal. Were you arguing over a 15c difference
because of that mistake?
As you don't use instant checkout, you might want to allow and say that you
allow order cancellations if the buyer does not want to proceed with an order
once you disclose the full order costs. And don't argue about a cancellation.
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This is all fine. And there are no issues normally on such differences or issues
normally. W disagreed, that happens. I suggested to cancel and he requested to
cancel. The issue I have is that an order that did not take place, was not paid,
and not shipped, is used by a seller to give me a negative feedback, the 1st
one ever. It's totally out of proportion. There should be no feedback possible
when there is no deal.
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| Author: | Wesman | | Posted: | Nov 4, 2022 13:48 | | Subject: | Re: Neg. feedback but not payed & order cancelled | | Viewed: | 42 times | | Topic: | Problem | |
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| In Problem, yorbrick writes:
| | In Problem, peregrinator writes:
| | In Problem, Wesman writes:
| | You are right, I cancelled, he requested to cancel.
There was just disagreement on what I put on the invoice. I am surprised that
as a seller you are exposed like this. I always assumed that feedback is relevant
to a processed order. There is no deal here, no payment, no shipping.
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If a seller cancels unilaterally, or if the order is cancelled at the buyer's
behest because (for example, not saying this applies here) the seller is difficult
and uncooperative - why should the buyer not be allowed to leave feedback (even
negative feedback) in these cases?
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Or even worse, the seller asks for and receives payment by bank transfer, PayPal
Friends and Family, or Western Union, etc then cancels it.
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That did not happen did it? The buyer did not pay. But then this makes it also
easier Minimum buy goes way up, will use NPB always, and if I don't like
it as a buyer I will not hesitate to leave negative feedback, just because I
feel like it, even though there is no payment and mutual agreement to cancel.
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| Author: | Wesman | | Posted: | Nov 4, 2022 12:52 | | Subject: | Re: Neg. feedback but not payed & order cancelled | | Viewed: | 47 times | | Topic: | Problem | |
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| You are right, I cancelled, he requested to cancel.
There was just disagreement on what I put on the invoice. I am surprised that
as a seller you are exposed like this. I always assumed that feedback is relevant
to a processed order. There is no deal here, no payment, no shipping.
In Problem, tonnic writes:
| | In Problem, Wesman writes:
| | Is anyone familiar with the following problem?
A buyer disagrees with the invoice because I overcharged him with 0.15€ (rounding
difference) He then also requested for me to send without Track & Trace (Netherlands
- Greece). Given the way the communication was going between us I wasn't
going to do that, and offered to him that he could also cancel if he wanted.
He did cancel and then gave me a negative feedback. (I have 267 postive feedbacks
and ha no negative feedbacks)
The reason was that I was not following my own terms, which is technically true.
But he didn't pay and he cancelled the order himself even
I have request Bricklink to remove (pending still)
Just curious if anyone has experienced something similar and how that ended.
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I don’t believe a buyer can cancel an order, a buyer can request this but a seller
is the only one that can do it for real.
If a buyer asks for an order cancel I still believe the only feedback they should
be able to give is non feedback at all or a positive feedback.
And of course it should be the same the other way around.
I do not know the way the communication went but I am hesitant in canceling an
order when a buyer is unfriendly.
That way you can protect yourself from getting a negative feedback and start
an NPB (not watertight because they can pay after all and ruin the deal afterwards).
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| Author: | Wesman | | Posted: | Nov 4, 2022 12:33 | | Subject: | Neg. feedback but not payed & order cancelled | | Viewed: | 197 times | | Topic: | Problem | |
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| Is anyone familiar with the following problem?
A buyer disagrees with the invoice because I overcharged him with 0.15€ (rounding
difference) He then also requested for me to send without Track & Trace (Netherlands
- Greece). Given the way the communication was going between us I wasn't
going to do that, and offered to him that he could also cancel if he wanted.
He did cancel and then gave me a negative feedback. (I have 267 postive feedbacks
and ha no negative feedbacks)
The reason was that I was not following my own terms, which is technically true.
But he didn't pay and he cancelled the order himself even
I have request Bricklink to remove (pending still)
Just curious if anyone has experienced something similar and how that ended.
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| Author: | Wesman | | Posted: | May 11, 2022 05:50 | | Subject: | Re: BrickLink Designer Program third and final round opens May 17th | | Viewed: | 95 times | | Topic: | Administrative | |
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| The prices of these sets are so much higher compared to the 1st round. And no
printed instructions. Why?
The very first Bricklink program was such a success compared to the 2nd one.
targeted by Lego.
In NEWS, Admin writes:
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We’re pleased to announce the third round of crowdfunding for the BrickLink Designer Program will open May 17th at 10:00am Pacific / 7:00pm CET / 6:00pm UTC. We invite LEGO fans to pre-order their favorites among nine fan projects on the BrickLink Designer Program page.
The first five projects to reach the goal of 3,000 pre-orders will be produced as a limited edition set. Up to 10,000 of each will be produced based on pre-orders received from registered BrickLink members. Round 3 crowdfunding will close at 10:00am Pacific on June 21.
Here are the candidates for the third and final round of crowdfunding, along with their prices:
Mountain View Observatory by ThomasW_BL for $319.99
Space Troopers by nickroyer for $199.99
1950s Diner by pix027 for $129.99
Studgate Train Station by BrickyBricks82 for $399.99
Working Waterfall by TheKingOfLego for $229.99
Steam Powered Science by EndlessAges for $299.99
Winter Chalet by sdrnet for $199.99
Modular Construction Site by ryantaggart for $319.99
Brickwest Studios by BrickyBricks82 for $349.99
Round 1 of crowdfunding was held during the summer of 2021 and Round 2 in fall 2021. This third and final round of crowdfunding concludes the BrickLink Designer Program invitational where up to 15 out of 26 projects will ultimately be realized across the three rounds.
Designer Program sets will feature digital building instructions provided by the LEGO Building Instructions mobile app. Digital instructions help us fulfill our Planet Promise by using less paper and saving on shipping weight, which in turn reduces emissions while delivering your set to you. The app lets you zoom, rotate, and view your model in 3D and ghost view mode to see how far you’ve come and what part you’re in the process of building. The LEGO Building Instructions app is great at keeping track of complex builds and makes it easy to save your building steps online so you can recycle instruction books.
PDF building instructions will also be made publicly available when sets begin shipping.
Sincerely,
The BrickLink Designer Program Team
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| Author: | Wesman | | Posted: | Apr 23, 2022 10:04 | | Subject: | Re: Waar zijn de Minifig bij B&P van gebleven? | | Viewed: | 53 times | | Topic: | LANG Nederlands | |
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| Lego is bezig dat deel te verbeteren, alleen lijkt dat nog niet echt te lukken.
Er is een nieuwe frontend met een lading filters en bijzonder weinig items. Bricklink
kan Lego nog niet inspireren wat dat betreft.
Heb vorige week contact gehad met klanten service: onduidelijk wanneer er meer
items beschikbaar/bestelbaar zijn.
In LANG Nederlands, randyf writes:
| | In LANG Nederlands, Fenneke_Jose writes:
| | Hi,
Ik bestelde weleens losse onderdelen vanuit Lego en dat waren meestal de losse
onderdelen voor de Minifigs, zodat ik niet een hele set hoef te kopen. Nu is
dit allemaal naar een platvorm gegaan, waarbij je bijvoorbeeld ook op set kunt
zoeken, echter kan ik nergens meer de Minifig onderdelen vinden. Iemand enig
idee? Of kan dit gewoon niet meer.
Het zou jammer zijn als het iets technisch is, waardoor het (niet) meer kan.
Ik wil graag nog wat extra VIP punten verzamelen 
Met vriendelijke groeten,
José
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https://brickset.com/article/68955
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| Author: | Wesman | | Posted: | Jan 23, 2022 04:55 | | Subject: | Re: I spent 5+ hours on an $11 order 😐 | | Viewed: | 91 times | | Topic: | Selling | |
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| I have this x2 and it covers. Order picking is minutes this way. Also, working
with Lego is much more enjoyable when you are organised. It's a continuous
job of cleaning up, getting new items and letting go of items.
In Selling, beaverbrick writes:
| | In Selling, Phantom_Buyer writes:
| | I just spent the last 5 or so hours gathering pieces and packing an order of
"$11.86" with 156 pieces and 74 lots. Not even counting the hours I spent adding
them into my inventory.
I am not exaggerating when I say I could have gotten 5 times as more working
minimum wage here in Illinois...
I don't blame the buyer, I blame myself.
I spent the 5 hours packing without stopping. I organized everything into colors
and types of pieces as well. I picked them all out then really quickly wiped
it and packed it.
The picking took 4 hours!!!
Not only that, but I work 7 days a week and I just spent the little free time
I have packing this order.
Do any of y'all have any tips because I swear I was contemplating closing
my store down for good because I was in disbelief it took SO long!?
Thank you!
SB
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If picking 74 lots is taking around 4 hours, there's something seriously
wrong with your storage/inventory system.
That would be roughly 18 lots per hour, each lot taking over 3 mins.
That's way too long. You should be able to go straight to a drawer/box/bag
and pull a part out in seconds.
How does your setup/system work?
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| Author: | Wesman | | Posted: | Dec 14, 2021 11:55 | | Subject: | Re: Unknown sticker (old) | | Viewed: | 33 times | | Topic: | General | |
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| In General, CBak writes:
aha! Thanks
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| Author: | Wesman | | Posted: | Dec 14, 2021 11:40 | | Subject: | Unknown sticker (old) | | Viewed: | 113 times | | Topic: | General | |
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| Does anyone know what stickers this is? Can't find it anywhere in the inventories.
Must be before eighties. Could also be part of a sticker (cut off)
Thanks
Wes
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| Author: | Wesman | | Posted: | Nov 20, 2021 13:30 | | Subject: | Sharing wanted lists | | Viewed: | 59 times | | Topic: | Wanted | |
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| Hi,
In the setup section of a Wanted list, there is an option for sharing: --Share
Wanted List--Feature coming soon!, it says (for a while already)
When will this be available? It is very handy to have this, especially for asking
questions about shipping costs or condition of items (as we can created wanted
lists from carts)
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| Author: | Wesman | | Posted: | Jun 3, 2021 12:35 | | Subject: | Re: (Cancelled) | | Viewed: | 86 times | | Topic: | Announce | |
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| Yes. Very disappointed.
Does Bricklink understand its customers on this?
It would be good to at least to do a Poll: "Would you buy this set with digital
instructions? Yes/No ".
My answer is NO. And perhaps Bricklink wants to understand why people really
appreciate printed instructions.
In Announce, macebobo writes:
| | I don't think I'll be buying any due to this fact, no printed instructions.
In Announce, FlyingGarlic writes:
Hi,
I haven't been following all this carefully, but have been reading and looking
at the designs. I recently read the full FAQ and am quite disappointed to learn
that all of the new products will not contain printed instructions, only digital.
This is a huge disappointment to me as its one of the strengths of a "real Lego
set".
I believe all of the previous batches of this program did contain printed instructions,
do others know if this is true? I have watched some unboxing videos of last years
batch and they all contained printed instructions.
Are other as disappointed as I am to learn about this quiet and important change
to these products? I am guessing this change was made to reduce costs (&/or improve
profit) but it significantly reduces the value I see in the products.
BlueOrange
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| Author: | Wesman | | Posted: | May 29, 2021 13:18 | | Subject: | Re: We are extending the BrickLink Designer Program | | Viewed: | 154 times | | Topic: | Feedback | |
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| Why was it decided to go for digital instructions for the 2nd AFOL Program. This
is AFOL right...? Many of us are buying these sets because Box, Instructions
and Limited Editions.
What will the next program be, just buying a digital design with instructions
to build ourselves in studio??
Is there any chance this will be reconsidered?
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Netherlands, Zuid-Holland
