Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Geniac  | | Posted: | Aug 30, 2018 23:40 | | Subject: | Re: New parameter for lots: max per buyer | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | ...to bar the effect of buyers blowing sudden holes in your inventory.
|
I have no desire to bar anybody from buying as much of my inventory at once as
they want. I'm here to sell Lego. If somebody wants to buy all I have of
a part, that's fine with me.
Shaun
|
 |
| Author: | Geniac | | Posted: | Jul 21, 2018 08:40 | | Subject: | Re: Does 3062b come in flat silver? | | Viewed: | 30 times | | Topic: | Colors | |
|
| In Colors, PurpleDave writes:
| | In Colors, jodawill writes:
Metallic colors are painted, so they can be (and are) replicated. All you have
to do is find a way to match the look of the paint. Pearl and flat colors are
molded, and the only way to reproduce those is to mold them like that.
That said, there could be Q elements. LEGO Master Model Builders and LEGO Certified
Professionals can order any shape in any color if they feel like it, and it'll
be made. There are a couple of sellers who have this part listed in flat silver,
so it _might_ exist. However, Brickset inventories show no such thing (then
again, I can't find any listings for metallic silver ones either, and those
clearly exist). If it exists as an official part, their inventories should pick
it up because they mine the info directly from the LEGO servers, and avoid human
error. The only downside to their system is that they're only set up to
display the latest version of any set inventory. If changes are made, their
inventories are automatically updated to reflect that. That means if flat silver
1x1 round bricks _did_ get released in a set, but then got replaced with a different
color of the same part, Brickset would lose that info as soon as they pull the
updated inventory down. Here, you can save variations to set inventories as
you run across them, but people have to identify the part and color, and they
don't always get it right.
[p=3062b]
|
Good info, thanks!
It's definitely not chrome plated, so that's not the issue. It must
be something like the other...was made for something at some point or for someone.
Thanks again!
Ann
|
|
| Author: | Geniac | | Posted: | Jul 20, 2018 09:41 | | Subject: | Does 3062b come in flat silver? | | Viewed: | 76 times | | Topic: | Colors | | Status: | Open | |
|
| Hello!
I'm working on adding a lot of used Lego and I'm trying to identify a
color.
The part is a round brick 1x1 (3062b), and it appears to be flat silver. I've
compared it to new parts already in my inventory, and it really looks like that
color. It's definitely not metallic silver, at least compared to other metallic
silver parts in my new inventory.
My issue is that this does not appear to be a known color for this part. The
part certainly appears to be actual Lego, so I don't think that's the
issue. I just don't want to add something to my inventory incorrectly.
Opinions? I'm tempted to just chuck those ones in the donation box rather
than mess with it, since it's only a couple of pieces. But I'm intrigued
as well.
Thanks!
Ann
Drop Bear Bricks
|
|
| Author: | Geniac | | Posted: | Jul 11, 2018 22:38 | | Subject: | Re: Block fresh buyers (0) from my store? | | Viewed: | 86 times | | Topic: | Suggestions | |
|
| In Suggestions, ericchuimk writes:
| | For a long time, there has been a lot of new buyers with (0) feedbacks ordering
from my store but ended up not paying, which I have to manually cancel the order
after a few weeks or so. Sometimes Bricklink charges me service fee across the
month for these orders that are not paid and not shipped, which I have to wait
for a refund the next month after the order is cancelled, resulting in me paying
for things upfront without the necessity of it.
I am getting frustrated about new users making orders but not paying. It is a
burden for me (spending time calculating shipping cost and handling fee, sending
invoice, being billed by Bricklink) ending up to no avail. Sure, I could leave
a negative review on these buyers, I could ban them one by one... but what's
the point when they can easily make another fresh account and do the same thing
over and over again.
To deal with this, I have 3 suggestions:
1. I vaguely remember there was an option to disallow buyers below certain points
to buy from my own stop... it was probably Yahoo auction or somewhere else I
don't really remember... But I think this should be an option for sellers.
2. Perhaps the system has to make it even more clear that one legally HAS to
pay after clicking Order. Because apparently, people don't read anymore,
even warnings.
3. Charge sellers after the order has been paid, not when they are made. Imagine
if someone made a fresh spam account, orders EVERYTHING from my store but not
paying for weeks. I will end up with getting charged by Bricklink, and my sales
hindered because they are off the shelves. And said buyer will suffer from little
or no consequences whatsoever.
I hope changes will be made to secure sellers from such unfair treatment.
|
You have received some excellent suggestions from others, especially about enabling
checkout. We used to get a fair amount of NPBs. I don't think we have had
one since checkout.
I also agree with what someone else said about completing the NPB prcess. If
nothing else, it might save another seller down the road if it is a habitual
non-payer. We usually only cancel an order if the customer directly requests
it. Even then, we give them a gentle "lecture" on NPBs for their own good and
copy/paste the appropriate rule, explaining that not all sellers will agree to
cancel.
The other thing I would suggest...and perhaps you do this already but didn't
mention it...is reach out to the customer to see if there is a valid issue.
It can be very confusing to new members. We've helped walk many a new member
through the process of paying. It's a win/win...you get paid they learn how
to navigate the system.
Good luck!
Ann
|
|
| Author: | Geniac | | Posted: | Apr 28, 2017 09:03 | | Subject: | Re: First time International buyers. | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, binksanator writes:
| | I have had to cancel quite a few new buyer International orders when they find
out the shipping costs. Is there a way to have them request ahead of tome so
I don't have so many cancelled orders?
|
I agree with the suggestions above. Definitely put something in there to at least
let folks know a baseline.
If you don't have the quote option available, perhaps enable it.
If the buyer buys only a few light items, we'll invoice them, but we'll
also sometimes send them a follow up message to let them know the shipping charged
is the actual shipping cost, no fees were added. It's just expensive to
ship internationally. We'll also let them know how much their package weighs
at this time and let them know how much more they could add to the order for
the same shipping. That way, if they happen to need any other parts that we have,
it might make the high cost of shipping more worthwhile.
Sometimes they still cancel. Somewhat understandable if the cost of shipping
is more than the items. However, still a bit frustrating when you have quotes
enabled and at least some informtaion on shipping on your terms page.
Ann
|
|
| Author: | Geniac | | Posted: | Mar 30, 2017 07:59 | | Subject: | Re: Order Splitting | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, inzeos writes:
| | Often various members of my local LUG get together and combine orders from a
store under one user. It would be nice to be able to split an order up after
submission to easily so who owes what.
Seller would not need to know or be impacted by the feature.
|
We already separate batches into separate baggies in our store. Each individual
piece is bagged and labeled with part number, color, and quantity. Then each
lot of bagged pieces are put together in one baggie. So if there are three lots,
three baggies of individually bagged parts. We just figured it would be easier
for the seller to go through the order to make sure everything is there.
Heck, if you'd leave us a note with the name of each individual, we'd
even label the lot bags so you'd know who got what!
Ann
|
|
| Author: | Geniac | | Posted: | Mar 19, 2017 16:17 | | Subject: | Re: Suggest: Customs Acknowledgment in Checkout | | Viewed: | 48 times | | Topic: | Suggestions | |
|
| In Suggestions, DadsAFOL writes:
| | There was another thread today about customs/VAT on import, and I thought
I had suggested this in the past but I couldn't find it in searching the
suggestion history, so I'm submitting it now.
Quick & Easy:
1. Create a simple pop-up in the checkout process for international orders that
warns the buyer that they are fully responsible for any customs/duties/VAT/collection
fees etc that their country may charge for importing goods. Buyer must check
the "I acknowledge" button before being allowed to complete checkout.
Further Enhancements:
2. Store a table with the known thresholds for each country (e.g. £15 for UK,
€22 for Netherlands, etc). This data can be simply crowdsourced. Only display
the popup when the order value exceeds the threshold for the buyer's country.
3. Show the customs warning message in English AND the national language of the
buyer's country in the message box.
4. Add a database element to the orders table to record the timestamp that the
buyer acknowledged the customs warning. Display the Edit Order UI page for seller's
reference.
5. When a buyer is adding items to cart that exceed the customs threshold, display
a warning icon in the shopping cart indicator. Mouseover text on the warning
icon should show "This order may be subject to import duties for {buyer's
country}"
I am NOT suggesting that BL get in the business of managing customs and import
duties. This is simply a warning message to the buyer to educate them. The
goal of this suggestion is buyer satisfaction and reducing frustration/surprise
for buyers that aren't aware of their own country's rules.
-Jason
|
HUGE yes.
Not long ago we had an international order where the buyer then contacted us
to take care of the customs fee so he could pick up his package. While he wrote
to us in English, it was obviously not his first language. We had a bit of back
and forth before he understood that he was responsible for customs.
This was not an issue we'd ever had before. I guess that I'd (wrongly)
assumed that people making international purchases already understood the customs
rules in their countries. We have since added it to our store terms, but we
all know that not all buyers read those...especially if it is in another language.
This was a relatively new buyer, and it's likely his perception of the transaction
was at least somewhat marred by the charges he did not expect.
This sounds like a great way to ensure buyers are not only aware of possible
charges, but can be give at least a rough estimate of what the charge might be...all
before they have finalized the order.
Great idea, and thanks for writing it up!
Ann
|
|
| Author: | Geniac | | Posted: | Nov 12, 2016 11:24 | | Subject: | Re: alerting new foreign buyers to postage | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, trippy21 writes:
| | Every NPB i've had to do is because of a a new foreign buyer, who usually
doesn't realise i'm not in their country and so wasn't expecting
such high postage charges, for what is usually a very small order.
This is a real pain as they tie up stock for two weeks through the NPB process
that i can't sell.
Can there be either: -
a. a way to restrict foreign new users from buying until they have 'x'
feedback
or
b. Ensure that the new user understands they are not buying from their country
and postage costs will be high
|
How many of these NPBs have you had? Versus how many successful international
orders? You have the option to not sell internationally if it is happening too
often.
I agree with the person above who suggested enabling quotes. I don't think
I've ever had an international NPB. But I did just get an international
quote request.
Someone else mentioned emailing the buyer. It's not always going to work.
If we get a low part count international order, we always email them ahead of
time with the cost of shipping. We also make sure to tell the buyer that the
shipping cost is good for up to X ounces (or whatever it happens to be), and
we let them know that they could add around X number of ounces in parts if they
wanted to make the shipping more worthwhile.
We also give them the option to just cancel the order if they made a mistake.
If they do not respond, we do the NPB. But for us, that is really, really rare.
Hope it helps!
Ann
|
|
| Author: | Geniac | | Posted: | May 15, 2016 14:44 | | Subject: | Inventory Change Request for Set 70604-1 | | Viewed: | 25 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part 48729b Black Bar 1L with Clip Mechanical Claw, Cut Edges and Hole on One Side (Extra)
* Add 1 Part 6266 Black Leg Skeleton (Extra)
* Add 1 Part 15439 Black Minifig, Beard, Moustache (Extra)
* Add 1 Part 3024 Black Plate 1 x 1 (Extra)
* Add 1 Part 85861 Black Plate, Round 1 x 1 with Open Stud (Extra)
* Add 1 Part 18654 Dark Bluish Gray Technic, Pin Connector Round 1L (Extra)
* Add 1 Part 30170 Dark Bluish Gray Minifig, Visor Goggles (Extra)
* Add 1 Part 64567 Dark Brown Minifig, Weapon Lightsaber Hilt Straight (Extra)
* Add 1 Part 87747 Dark Red Barb Large (Claw, Horn) (Extra)
* Add 1 Part 53451 Dark Tan Barb Small (Helmet Horn) (Extra)
* Add 1 Part 10187 Flat Silver Minifig, Weapon Bladed Claw, Spread (Extra)
* Add 1 Part 18041 Flat Silver Minifig, Weapon Harpoon, Smooth Shaft (Extra)
* Add 1 Part 21459 Flat Silver Minifig, Weapon Sword, Shamshir (Square Guard) with Capped Pommel and Holes in Crossguard and Blade (Extra)
* Add 1 Part 98138pb023 Flat Silver Tile, Round 1 x 1 with Black Coin Pattern with 5 mark (Extra)
* Add 1 Part 61199 Light Bluish Gray Minifig, Weapon Lightsaber Hilt Short with Ridges (Extra)
* Add 2 Part 85861 Light Bluish Gray Plate, Round 1 x 1 with Open Stud (Extra)
* Add 1 Part 54200 Light Bluish Gray Slope 30 1 x 1 x 2/3 (Extra)
* Add 1 Part 4599b Light Bluish Gray Tap 1 x 1 without Hole in End (Extra)
* Add 1 Part 3673 Light Bluish Gray Technic, Pin without Friction Ridges Lengthwise (Extra)
* Add 1 Part 54200 Olive Green Slope 30 1 x 1 x 2/3 (Extra)
* Add 1 Part 53451 Orange Barb Small (Helmet Horn) (Extra)
* Add 1 Part 87994 Pearl Gold Bar 3L (Bar Arrow) (Extra)
* Add 1 Part 4073 Pearl Gold Plate, Round 1 x 1 Straight Side (Extra)
* Add 1 Part 54200 Pearl Gold Slope 30 1 x 1 x 2/3 (Extra)
* Add 1 Part 4073 Red Plate, Round 1 x 1 Straight Side (Extra)
* Add 1 Part 2562 Reddish Brown Minifig, Weapon Gun, Pirate Flintlock Pistol (Extra)
* Add 3 Part 33291 Reddish Brown Plate, Round 1 x 1 with Flower Edge (4 Knobs) (Extra)
* Add 1 Part 4073 Trans-Neon Green Plate, Round 1 x 1 Straight Side (Extra)
* Add 1 Part 54200 Trans-Neon Green Slope 30 1 x 1 x 2/3 (Extra)
* Add 1 Part 64647 Trans-Orange Minifig, Plume Feather Triple Compact / Flame / Water (Extra)
Comments from Submitter:
Adding extras to set inventory. Verified by parting out six copies of 70604.
|
|
| Author: | Geniac | | Posted: | May 12, 2016 20:52 | | Subject: | Inventory Change Request for Set 70604-1 | | Viewed: | 15 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 2 Part 18838 Light Bluish Gray Brick, Arch 1 x 12 x 3 Raised Arch with 5 Cross Supports (Alternate) (match ID 1)
Comments from Submitter:
I'm parting out six copies of 70604 Tiger Widow Island. All six have 18838 instead of 14707.
|
| Author: | Geniac | | Posted: | Jan 10, 2016 22:46 | | Subject: | Re: Best Thread list | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, KingdomBricks writes:
| | Make yourself some popcorn before you read the Storm Trooper thread! I vote
yes!
-Matt
|
Sadly, I fear the fun will all end soon...must be nearly their bedtimes by now.
Shaun
|
| Author: | Geniac | | Posted: | Jan 8, 2016 17:48 | | Subject: | Re: Bricklink logins/accounts | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| I'm also not so sure about the 2 account thing, but I'd love to have
separate logins for the store. My wife and both use the forums, but she always
makes sure to note that it's her and not me. It would be nice if she could
have her own login so she wouldn't have to do that.
Shaun
|
|
| Author: | Geniac | | Posted: | Dec 19, 2015 19:33 | | Subject: | Re: Inventory Change Request for Set 70736-1 | | Viewed: | 17 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, Geniac writes:
| | Please make changes to the following inventory:
* Add 1 Part 33078 Red Hot Dog / Sausage
Comments from Submitter:
I just parted out 2 new, sealed boxes of set 70736-1 Attack of the Morro Dragon. Both sets had one 33078 Red Sausage. This part was not listed in the inventory of the set. Please add.
|
I forgot to add that if you look at the picture of the set, you can see Skreemer
holding this part.
Thanks!
|
|
| Author: | Geniac | | Posted: | Dec 19, 2015 19:30 | | Subject: | Inventory Change Request for Set 70736-1 | | Viewed: | 32 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part 33078 Red Hot Dog / Sausage
Comments from Submitter:
I just parted out 2 new, sealed boxes of set 70736-1 Attack of the Morro Dragon. Both sets had one 33078 Red Sausage. This part was not listed in the inventory of the set. Please add.
|
|
| Author: | Geniac | | Posted: | Oct 18, 2015 16:17 | | Subject: | Inventory Change Request for Set 70730-1 | | Viewed: | 33 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Add 1 Part 41765 Dark Blue Wedge 6 x 2 Inverted Left (Alternate) (match ID 2)
* Add 1 Part 41764 Dark Blue Wedge 6 x 2 Inverted Right (Alternate) (match ID 2)
* Change 1 Part Yellow 41765 Wedge 6 x 2 Inverted Left {Regular to Alternate} {match ID 0 to 1}
* Change 1 Part Yellow 41764 Wedge 6 x 2 Inverted Right {Regular to Alternate} {match ID 0 to 1}
Comments from Submitter:
Parting out two copies of set 70730 Chain Cycle Ambush. In both, parts 41764 and 41765 are dark blue, not yellow.
|
|
| Author: | Geniac | | Posted: | Sep 19, 2015 13:27 | | Subject: | Inventory Change Request for Set 70732-1 | | Viewed: | 20 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
|
| Please make changes to the following inventory:
* Change 1 Minifig {njo141 Ghost Warrior Cowler / Pyrrhus to NJO141 Ghost Warrior Cowler / Pyrrhus}
Comments from Submitter:
Change name from Pyrrhus/Cowler to Pyrrhus/Cowler/Cyrus as all minifigs have the same exact bodies, just different weapons. Minifig is listed as Cyrus on set box.
|
|
| Author: | Geniac | | Posted: | Sep 6, 2015 21:24 | | Subject: | Re: A Suggestion to Help Prevent New Scam Stores | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, Geniac writes:
| |
I'm starting to think what others have suggested about value limits until
a certain amount of time AND feedback is reached may be the best way.
|
This suggestion is not meant to take the place of other measures to combat scams.
It is not an either/or proposition. It is going to take a combination of several
measures to make a significant reduction in scammers. No one suggestion will
work on its own. And no one suggestion will be foolproof. But combine this suggestion
with one or more of the other suggestions that have been made, and I think we
can kiss goodbye at least 90% of the scammers.
Thor
|
Sure, but it's a good starting point. I also like someone's suggest from
another thread about doing more to educate buyers. Make buyers more savvy and
make it more inconvenient for scammers.
Now to get the powers that be to listen...
|
|
| Author: | Geniac | | Posted: | Sep 6, 2015 21:11 | | Subject: | Re: A Suggestion to Help Prevent New Scam Stores | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, FigBits writes:
| | In Suggestions, Geniac writes:
| | In Suggestions, Pokernut writes:
| | Could a new store not be " limited " to use PayPal as the only accepted medium
for payment?.
|
I was thinking about that, but how could that be enforced?
Shaun
|
Fairly simply -- only allow that option to be added (Paypal On Site payments)
for new sellers.
--
Marc.
|
True...but couldn't a scammer just put something in his store terms saying,
"I also accept cash, money orders, Western Union..."? And oh gee, PayPal doesn't
seem to be working, how about this payment method...?
I do like the idea if it could be enforced.
|
|
| Author: | Geniac | | Posted: | Sep 6, 2015 18:43 | | Subject: | Re: A Suggestion to Help Prevent New Scam Stores | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, Pokernut writes:
| | Could a new store not be " limited " to use PayPal as the only accepted medium
for payment?.
|
I was thinking about that, but how could that be enforced?
Shaun
|
|
| Author: | Geniac | | Posted: | Sep 6, 2015 18:40 | | Subject: | Re: A Suggestion to Help Prevent New Scam Stores | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | Currently, anyone can open a store on BrickLink simply by confirming the email
address you provide when registering. The process is automatic with no human
intervention in the process other than the new seller. I suggest that when a
new member wishes to open a store, that store will not become open to all other
members until and unless Admin reviews and approves that store. In other words,
rather than allowing new sellers to open a store immediately on their own without
any prior review, Admin should step into this process before the store can open.
This should help catch SOME (but not all) scammers. 100% protection is not necessary.
Anything the helps reduce the number and frequency of new scammers is helpful.
Admin can usually tell when a store looks bogus or suspicious and can intervene
to require more information or assurances from the new seller before their store
is allowed to open. Admin also has access to a database of prior BL scammers
and other information about everyone who joins BL. Most new stores should quickly
pass this review and approval by Admin almost immediately. It is the ones that
raise red flags that Admin's intervention can put a brake on.
With only a handful of new stores opening each day, and the review process being
rather quick (no more than a few minutes per new store), this should not impose
any significant additional burden on Admin's time or barriers to entry for
new sellers. In fact, by catching scammers before they can scam, it may actually
save Admin some time.
Scammers have opened new stores on BrickLink many hundreds of times already over
the years. You would think by now it would be obvious that there is a need for
some human to step into the process for minimal prior screening of these new
sellers and stores. This common sense step is long overdue.
Thor
|
I'm starting to think what others have suggested about value limits until
a certain amount of time AND feedback is reached may be the best way.
I've had a PayPal account for years, but I started a new one to use just
for BrickLink to keep it separate from my general usage. I provided PayPal with
all the info required, got verified, etc. But there is still a temporary hold
on the money that is received as payments (up to 21 days). I think I have to
reach two milestones...a certain number of sales with no issues (which has been
met) and a certain amount of time with no issues (60 days, I think, which I'm
still in).
It is a slight inconvenience, true, but only a slight one. Because I am legit,
I don't mind proving myself in that time period. I don't think that
anyone who is serious about starting a store would be put off by temporary restrictions.
Besides, it seems like many (most?) folks who are just starting out are slowly
building their inventory anyway.
I think the time limit is important, regardless of how much feedback you receive.
A scammer could quickly do several legit deals on small stuff to just get that
limit taken off. But a set time limit...30 or even 60 days...would most likely
tie them up too long to make it worthwhile.
Shaun
|
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
USA, Pennsylvania
