Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | 1001bricks  | | Posted: | May 23, 2024 08:50 | | Subject: | Re: No compensation for a lost package | | Viewed: | 18 times | | Topic: | Problem Order | |
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| In Problem Order, SylvainLS writes:
| |  Mais tout le monde parle français ici !
Et on est donc tous d’accord pour que BL soit disponible en français ! 
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Dacodac !
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| Author: | 1001bricks | | Posted: | May 22, 2024 18:14 | | Subject: | Re: No compensation for a lost package | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, SylvainLS writes:
| | In Problem Order, 1001bricks writes:
| | […]
| | They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
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Tracking's available in English, example:
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The whole site should be available to everybody, at least enough to go
by.
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Why? Is BrickLink in French?
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| Author: | 1001bricks | | Posted: | May 22, 2024 17:31 | | Subject: | Re: No compensation for a lost package | | Viewed: | 50 times | | Topic: | Problem Order | |
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| In Problem Order, SylvainLS writes:
| | In Problem Order, 1001bricks writes:
| | […]
| | Colissimo on the other hand turned out to be completely unprofessional, they
weren't even able to communicate in English.
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Colissimo International is our French most expensive shipping method (apart courriers
like DHL, UPS, Fedex...) and they're reliable.
I'm not sure what you mean about communication, but they provide a tracking
in English.
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They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
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Tracking's available in English, example:
https://www.laposte.fr/outils/track-a-parcel?code=6A37454378232
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| Author: | 1001bricks | | Posted: | May 22, 2024 16:37 | | Subject: | Re: No compensation for a lost package | | Viewed: | 47 times | | Topic: | Problem Order | |
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| In Problem Order, SzopSzeptacz writes:
| | Thank you for your reply. I used IBAN because first - it was free of extra charges
and second - I have a really bad experience with Paypal, as ~15 years ago they
charged me over 500 dollars for the order I haven't made and it was extremely
difficult to get that money back.
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Sincerely it's changed since 2000 or such.
Now PayPal is officially a Bank, their Buyer protection works in the vast majority
of the cases (99.99% of cases?)
Never had have any problem with us, pro or private.
| | Colissimo on the other hand turned out to be completely unprofessional, they
weren't even able to communicate in English.
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Colissimo International is our French most expensive shipping method (apart courriers
like DHL, UPS, Fedex...) and they're reliable.
I'm not sure what you mean about communication, but they provide a tracking
in English.
If any problem, it's to the seller to communicate, not the one who receives
the parcel (and probably for all postal systems).
| | I couldn't find his number HOWEVER today, after cancelling the order he finally
responded.
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He did? I hope it's a positive reply for you!
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| Author: | 1001bricks | | Posted: | May 22, 2024 15:36 | | Subject: | Re: Payment | | Viewed: | 26 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
| | In Help, SamHadding1 writes:
| | Is PayPal required to purchase stuff here? I don’t have that.
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no but since you live in the USA as most likely have to pay sales tax you can
only use Paypal or stripe.
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He meant that in a shop which provides payment mode "Stripe (on site)"
you can pay with major Credit/Debit cards with no specific account needed.
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| Author: | 1001bricks | | Posted: | May 22, 2024 15:30 | | Subject: | Re: Charging others for your PayPal fee | | Viewed: | 20 times | | Topic: | Selling | |
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| In Selling, Nubs_Select writes:
| | In Selling, 1001bricks writes:
| | In Selling, Nubs_Select writes:
| | Seems to complicated unless you get the same amount of orders every year and
spend the exact same on packing every year, otherwise for packaging you add the
exact price as part of your shipping cost
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That means you manually invoice OR you've to calculate an average on X $0.10
envelope and Y $3 carton per year and decide to add say $1?
In short, it's also based on regular years orders / packaging amounts?
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I set up the shipping methods to account for about a 50 cent "margin"
which covers basic packing costs and such. not quite sure what a "carton"
is in shipping terms tho as when you say that all I think of is a carton of eggs
from a store or something. i dont keep an exact amount just a rough estimate.
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Yep, that's it, you make a rough average.
Carton meant carton postal boxes or say bigger ones, which can cotain sets for
ex.
They can be quite expensive.
That means you could also decide you pay approx $500 of packaging per year, and
include this in the prices to pay that amount.
I don't mean it's better, I mean it's probably as easy.
| | for example if it costs $8.59 to ship a package I set my shipping cost as the
nearest 50 cent interval which would be $8.99 and then that portion covers the
packaging cost and doesn't need to be updated every year
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You're lucky! Within the last recent years (since crazy-covid), boxes and
such maybe doubled their price. I've to account this for 2024, but see, it's
May and I still have the 2023 rates 
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| Author: | 1001bricks | | Posted: | May 22, 2024 15:10 | | Subject: | Re: Charging others for your PayPal fee | | Viewed: | 22 times | | Topic: | Selling | |
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| In Selling, Nubs_Select writes:
| | Seems to complicated unless you get the same amount of orders every year and
spend the exact same on packing every year, otherwise for packaging you add the
exact price as part of your shipping cost
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That means you manually invoice OR you've to calculate an average on X $0.10
envelope and Y $3 carton per year and decide to add say $1?
In short, it's also based on regular years orders / packaging amounts?
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| Author: | 1001bricks | | Posted: | May 22, 2024 14:18 | | Subject: | Re: Charging others for your PayPal fee | | Viewed: | 30 times | | Topic: | Selling | |
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| In Selling, Nubs_Select writes:
| | In Selling, peregrinator writes:
| | In Selling, Nubs_Select writes:
| | I think he meant work it into your shipping prices not item prices. For example
if basic shipping supplies cost you 25 cents per order then raise your shipping
costs by 25 cents not that you should somehow distribute that 25 cents across
the average order value of items
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Yes, generally. I just have flat shipping right now but in days of yore I came
up with shipping bands based on the commercial rate plus $0.60.
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| | But "6% FOR PAYPAL AND BRICKLINK FEES!!!1!" can just be added to your
prices.
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100%
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Yes, and even the packaging.
Count a year of average packaging, ex: $500
Then count your average sale per year, and increase your prices so that amount
would be roughly paid by the orders.
Nobody adds a % for rental, Internet or Toner cost.
It can be the same for packaging materials.
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| Author: | 1001bricks | | Posted: | May 22, 2024 10:43 | | Subject: | Re: Continues to amaze me | | Viewed: | 28 times | | Topic: | Selling | |
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| In Selling, Ziegelmeister writes:
| | In Selling, Adjour writes:
Now, is it "not worth my time" for that one particular order where I
profit $0.02?
To your point, no, not at all. But it takes me the exact same amount of time
to pull a (two) $0.06 pieces, a $60 minifig or one $600 set.
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Much more, and it's also why we have zero minimum, sometimes a happy buyer
for a single brick will come back for a far more decent purchase later on - or
even a huge one.
Acquire the trust of a buyer in the long run has (almost) no price.
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| Author: | 1001bricks | | Posted: | May 22, 2024 09:37 | | Subject: | Re: No compensation for a lost package | | Viewed: | 61 times | | Topic: | Problem Order | |
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| In Problem Order, Dino writes:
| | In Problem Order, 1001bricks writes:
| | In Problem Order, Dino writes:
| | Das gilt aber nur, wenn der Verkäufer ein Gewerbetreibender ist.
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He actually is a professional, I've found his registration number.
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Then it's ok! As a buyer on Bricklink, it's not clear to me. Then he
should/must also adjust his terms of sale accordingly.
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Yes, and this is also required by French laws.
Like other things he has to change 
https://www.bricklink.com/message.asp?ID=1470540
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| Author: | 1001bricks | | Posted: | May 22, 2024 09:01 | | Subject: | Re: No compensation for a lost package | | Viewed: | 51 times | | Topic: | Problem Order | |
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| In Problem Order, Dino writes:
| | Das gilt aber nur, wenn der Verkäufer ein Gewerbetreibender ist.
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He actually is a professional, I've found his registration number.
| | In Problem Order, buildingfactory writes:
| | hi
some help,see here and also in your language
https://ec.europa.eu/consumers/odr/
If you shop online, e.g. B. in an online shop based in another EU country, the
retailer is responsible for ensuring that the ordered goods actually reach you.
If the ordered goods are damaged or lost during shipping, you can request your
money back. The retailer is also liable for the loss of returns – throughout
Europe
regards
In Problem Order, Dino writes:
| | Go to the police and file a complaint.
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| Author: | 1001bricks | | Posted: | May 22, 2024 09:00 | | Subject: | Re: No compensation for a lost package | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, yorbrick writes:
| | | | I still don't understand why people pay with IBAN (if they also can use PayPal)
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Presumably to avoid paying the 16 Euro PayPal fee that the seller was passing
on to the buyer.
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Saving 16€ while risking to lose 400€, I wouldn't.
I'm not sure the reasons behind this?
Some Countries (like NL apparently) don't use much Credit/Debit cards, it
may then be more difficult to pay with PayPal.
Maybe it's cultural, like an habit - in DE they use SEPA a lot AFAIK.
Maybe people don't know that PayPal is FAR safer, especially cross-borders?
I'm still puzzled about this.
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| Author: | 1001bricks | | Posted: | May 22, 2024 08:22 | | Subject: | Re: No compensation for a lost package | | Viewed: | 87 times | | Topic: | Problem Order | |
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| In Problem Order, SzopSzeptacz writes:
| | I made an order #24772841 in March in the French store called 'La brique
dorée'.
|
Really sorry.
I still don't understand why people pay with IBAN (if they also can use PayPal)
Colissimo is a serious shipping method; if the parcel has been insured he's
been refunded if lots (in fact 70% of the price, but it's another story).
You could try to post on his Facebook page - see its link on his Terms page.
Otherwise he should be closed temporarily for those Terms, at least:
This is forbidden in France:
"Every order will have to pe paid via a bank transfer (without any additional
costs), via Stripe (0€25 and 2% additional costs), or via Paypal (0€25 and 4%
additional costs)."
This also:
In case of loss or deterioration during transportation for non-insured parcels,
La Brique Dorée can't be held responsible.
This is forbidden on BrickLink and PayPal:
Please note that a Paypal payment "between friends" is possible. However,
we kindly ask you to make the request at the moment when you order, otherwise
Paypal traditional fees will be applied.
And so on...
Please NSS, report the Shop, post on Facebook, contact your bank.
Maybe you have it, or it's probably easy to find it, place him a phone call?
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| Author: | 1001bricks | | Posted: | May 22, 2024 00:45 | | Subject: | Re: Missing helpdesk ticket | | Viewed: | 30 times | | Topic: | Help | |
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| In Help, Biggie_Bricks writes:
| | Trying to close a fraudulent NSS claim, but when I submit a helpdesk ticket I
don’t get any confirmation email. It’s been over 24 hours.
|
What's really funny is that yours buyers say exactly the same about you!
Extracts:
No reply from seller a week after contact
Seller is very slow to respons to emails and messages.
Some issues with ... communication; took a month to resolve.
... but there was poor communication
... ignored 2 messages sent in that time
... did not reply to messages
No response to first message.
| | Is there anything I can do?
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Maybe fix the problem above, and you won't need help desk anymore?
Apart this - YES, help desk seems slower than ever and/or dysfunctionning.
Anyway, you've got time to change things, see it positively?
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| Author: | 1001bricks | | Posted: | May 21, 2024 16:10 | | Subject: | Re: Decorated elements | | Viewed: | 56 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, The_Boyz_Bricks writes:
| | Hello all! I have a ton of decorated elements that I want to sort out but I’m
not sure how to. Any ideas?
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Google lens if you need to identify them.
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Please no!
https://brickognize.com/
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| Author: | 1001bricks | | Posted: | May 21, 2024 15:40 | | Subject: | Re: Decorated elements | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, The_Boyz_Bricks writes:
| | Hello all! I have a ton of decorated elements that I want to sort out but I’m
not sure how to. Any ideas?
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Yes.
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| Author: | 1001bricks | | Posted: | May 21, 2024 15:39 | | Subject: | Re: 6168 | | Viewed: | 30 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, SylvainLS writes:
| | In Catalog Identification, DirkMaes writes:
| | If Bricklink chooses to use 'His Majesty's English', they should
do so correctly. If I need a pilar I should not have to type 'pillar'
with two LL and go on a wild goose chase.
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You have the wrong pil(l)ar: pilar with one l is an adjective and is relative
to hair
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SylvainLS is a pilar of our community!
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| Author: | 1001bricks | | Posted: | May 21, 2024 15:38 | | Subject: | Re: 6168 | | Viewed: | 33 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, DirkMaes writes:
| | If Bricklink chooses to use 'His Majesty's English', they should
do so correctly. If I need a pilar I should not have to type 'pillar'
with two LL and go on a wild goose chase.
second: the object that appeares when You look for the Pilar 6168 is something
completely different. also the coloures don't match. Please look in to this.
with regards, Dirk
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Sorry, I'm to tyred to reply
PS: BrickLink isn't an English UK site.
There's no English Standard, see Wikipedia:
Unlike with some other standard languages, there is no national academy or
international academy with ultimate authority to codify Standard English; its
codification is thus only by widespread prescriptive consensus. The codification
is therefore not exhaustive or unanimous...
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| Author: | 1001bricks | | Posted: | May 21, 2024 15:36 | | Subject: | Re: combining wanted lists | | Viewed: | 20 times | | Topic: | Wanted | |
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| In Wanted, SylvainLS writes:
| | In Wanted, 1001bricks writes:
| | […]
I guess so, there's no automatic merge.
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Can’t you select multiple files at once (multi-select in the file dialog)?
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Don't think so.
For Importing orders yes, WL no.
| | BS needs a level higher than just “inventory”: an inventory of inventories, with
a view (= virtual inventory) of the contents of the that super-inventory.
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Sure!
Just do it
| | Having multiple lists is not only useful to have multiple projects. It’s very
useful to have different levels of “want”: “absolutely needed now,” “needed,”
“useful,” “maybe,” “fillers….”
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Yeah, like "Why not?" because you simply could buy every existing lot
on BrickLink?
And if you've 1000 lists and asking for e-mails when it matches, that's
maybe 50 000 or 100 000 lots for BrickLink to examine for every lot uploaded...
Plus the Buy all or such features which maximizes a thread for 5 or 20 seconds?
Maybe it's one of the reasons BrickLink struggles for resources. Like simply
watching a few hundreds shop pages and you get IP banned for the day
I'm not going to make friends here (again?), but I'd be BrickLink I'd
limit to 100 WL AND 10 000 total lots for example.
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| Author: | 1001bricks | | Posted: | May 21, 2024 14:53 | | Subject: | Re: combining wanted lists | | Viewed: | 18 times | | Topic: | Wanted | |
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| In Wanted, Akir writes:
| | In Wanted, SylvainLS writes:
| | In Wanted, Stol77 writes:
| | good afternoon all.
is there a way that i can combine wanted lists, and it moves all items over,
with any duplicated added to?
seems like an easy thing but cant figure it out. im trying to find a way of sorting
through my lego elements to find many of the same items for various different
sets, its ust easier...
thanks in advance
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Hi,
It seems indeed a basic feature… but the only way to do that on the website is
to download the WLs and to upload them in the same destination WL.
Otherwise, as 1001bricks said, use BrickStore, or Rebrickable….
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Speaking of which, I've been wondering for some time: Is there an easy way
to combine Wanted Lists in BrickStore? I'd like to have one list with all
the pieces I'm looking for, but the only way I see is download the lists
into seperate files, then open each file, select all, copy, paste to the common
list, rinse and repeat. With over 100 wanted lists that's a bit of a drag...
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I guess so, there's no automatic merge.
But I really don't understand why anyone would make 100 WLs - and I've
read one who had 1000 
If you've multiple goals / builds, you could manage a single list in BrickStore,
and use the Comment or Remark field to describe which project it is.
Then merging 2 lists with Comments or Remarks will append them like : "Project1
Project2".
Otherwise one way would be to keep them as files, locally, and upload them only
when needed. It may save a bit BrickLink resources too
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