Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | bricksinbins  | | Posted: | May 17, 2022 07:37 | | Subject: | Re: Problems with UK-EU Customs - bit of a rant | | Viewed: | 53 times | | Topic: | Announce | |
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| In Announce, Ellum writes:
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But in generally: If you do not include the IOSS electronically German customs
always demands to pay VAT.
Putting it outside the envelope does not help.
When this new regulation started I had to pay double VAT in 8 of 10 orders but
it is working out better now.
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I can confirm that the same goes for the Danish Customs. They will only accept
IOSS electronically. It is damn hard to explain it to UK sellers too, that they
need to do that.
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I don't know about mail coming in to Finland, but for mail to outside EU
we have to register it. But, nowhere in the registration process is Finland Post
asking for any kind of VAT number or even a place where you could enter one.
I guess it's only EU that requires this stuff for incoming mail. Doesn't
appear to be any problems with mail to UK, Norway or Canada for example.
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| Author: | bricksinbins | | Posted: | Feb 2, 2022 08:30 | | Subject: | Re: People will start buying outside bricklink... | | Viewed: | 114 times | | Topic: | Help | |
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| In Help, Shintaku writes:
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AGAIN I will have to start a fight with the seller who will try any way to avoid
refunding me, as it happened before.
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I'd say it is BrickLink that should refund you. They collect the tax, the
seller doesn't keep it or even receive it. Maybe if Bricklink have to start
giving refunds, they might try to get this sorted out. ha ha yeah right...
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| Author: | bricksinbins | | Posted: | Jan 28, 2022 08:40 | | Subject: | Re: I paid VAT on buying, and VAT again receiving | | Viewed: | 46 times | | Topic: | Selling | |
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| In Selling, SylvainLS writes:
| | In Selling, bricksinbins writes:
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Are you sure it's not duty you have to pay when receiving the package. VAT
and customs duty are not the same thing. You still have to pay customs duty even
if the VAT has been paid.
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No, it can’t be that because there’s no duty below €150 in EU. That’s why it’s
the threshold.
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Really? I thought it all applied from zero and up now. VAT after the fact if
over 150 yes. Well, that's good to know if it is indeed the case. That would
mean ordering from outside EU up to 150 would be less than it used to. It's
almost unbelievable they would have done such a thing...
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| Author: | bricksinbins | | Posted: | Jan 26, 2022 08:25 | | Subject: | Re: I paid VAT on buying, and VAT again receiving | | Viewed: | 57 times | | Topic: | Selling | |
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| In Selling, Shintaku writes:
| | This is happening every single time.
I buy on an extra EU store, then I have to pay VAT.
I didn't until some months ago, so now it's very annoying, but ok.
Then, I expect that VAT is paid and I have nothing more to pay.
And every single time I receive a package, the postman says there's more
to pay.
EVERY SINGLE TIME.
If the seller didn't attach the VAT invoice, that's the seller to blame.
But it happened also with VAT invoice attached.
I am tired of paying double every time. Bricklink did a mistake forcing us to
pay the VAT in advance, I'll stop buying from extra EU if this doesn't
find a solution soon.
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Are you sure it's not duty you have to pay when receiving the package. VAT
and customs duty are not the same thing. You still have to pay customs duty even
if the VAT has been paid.
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| Author: | bricksinbins | | Posted: | Jan 12, 2022 07:47 | | Subject: | Re: Accidentally order bricks | | Viewed: | 65 times | | Topic: | Problem Order | |
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| In Problem Order, Teup writes:
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It's easy to accidentally place an order.
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I have to disagree with you there. At the very least, when it comes to the paying
step, I find it hard to believe you log in to PayPal and accept to pay "by accident".
And that from two different stores.
But maybe it's the infamous "system error" many buyers claim as a reason
to cancel...
At the very least, you get a confirmation and should let the seller know immediately.
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| Author: | bricksinbins | | Posted: | Dec 13, 2021 08:07 | | Subject: | Re: "lost" package rant | | Viewed: | 57 times | | Topic: | Selling | |
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| In Selling, Teup writes:
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For one thing it would definitely help me in the decision whether or not to refund
a lost order. If a buyer has 10 such reports marked on their account, I'm
just not going to do it. In the case of PayPal payment, it could help defending
the seller's position. But yes it is tricky, also because there can be several
reasons why a user has unusually many reports: a high score does not necessarily
mean "this is a scammer" - it could also mean "this guy's address is incomplete"
or "the mailman hates this guy". (Consumers have rights, but they also have an
obligation to make sure they are capable of receiving mail normally, so whatever
the reason, I think a seller shouldn't have to refund someone who's claiming
on a weekly basis)
I remember two cases on BrickOwl, initiated by me asking about a user or the
admin starting investigating something on their own initiative and reaching out
to sellers to warn them. From the admin's perspective it's often extremely
easy to put two and two together if they have access to a user's full track
record. I'm not 100% sure either on how such a feature should work, but I
know there's a lot of untapped potential there, as it can be really frustrating/impossible
to gauge what's really going on on the buyer's end for an individual
seller.
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At the very least, with ONR information I can make the decision to simply not
sell to that individual if it's a high risk of just ending up being a loss.
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| Author: | bricksinbins | | Posted: | Dec 1, 2021 09:00 | | Subject: | Re: Why does Bricklink allow bogus shipping terms | | Viewed: | 37 times | | Topic: | Terms and Policies | |
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| In Terms and Policies, yorbrick writes:
| | If it is packaged adequately (seller's responsibility) it won't get damaged,
if it is addressed properly (seller's responsibility) and sent by a reputable
carrier (seller's responsibility) with any necessary documentation attached
(seller's responsibility) then it should arrive.
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Yes it *should*. But don't tell me you are so naive as to believe it always
does. The Postal service lose mail, sometimes even deliberately. There have been
cases where the mail man has simply just dumped the mail load into the trash
somewhere. And don't forget that they don't give much guarantee that
your mail will be delivered.
With that said, yes the seller is ultimately responsible for the buyer receiveing
the goods they paid for.
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| Author: | bricksinbins | | Posted: | Nov 30, 2021 07:28 | | Subject: | Re: EU Distance selling feature is now live! | | Viewed: | 54 times | | Topic: | Administrative | |
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| In Administrative, bricksinbins writes:
| | In Administrative, Teup writes:
| | Sooo... Bricklink just went ahead and sent the release e-mail anyway, in spite
of all our replies.
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Of course... And when BL deems you are over the threshold they basically shut
you down. Can one even count on BL's calculated sold amount to be correct?
Consider how this whole fiasco is going so far I would not count on it.
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But since they don't, to my knowledge, show it anywhere there's no telling
when they deem you are over or near the threshold.
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| Author: | bricksinbins | | Posted: | Nov 30, 2021 07:27 | | Subject: | Re: EU Distance selling feature is now live! | | Viewed: | 57 times | | Topic: | Administrative | |
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| In Administrative, Teup writes:
| | Sooo... Bricklink just went ahead and sent the release e-mail anyway, in spite
of all our replies.
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Of course... And when BL deems you are over the threshold they basically shut
you down. Can one even count on BL's calculated sold amount to be correct?
Consider how this whole fiasco is going so far I would not count on it.
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| Author: | bricksinbins | | Posted: | Nov 30, 2021 06:07 | | Subject: | Re: EU Distance selling feature is now live! | | Viewed: | 70 times | | Topic: | Administrative | |
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| In Administrative, Admin_Russell writes:
| | Dear BrickLink Members,
We have released our Distance Selling feature for sellers who plan to or have
reached the EUR annual 10 000 distance sale of goods threshold. To see where
your current BrickLink sales totals are, you can download the order information
here:
https://www.bricklink.com/orderExcel.asp?orderType=received
The BrickLink Team
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I fail to see how that page tells me how much I have sold for to rest of EU.
If you already have this number for yourself, why not display it on the seller's
management page?
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| Author: | bricksinbins | | Posted: | Oct 25, 2021 08:15 | | Subject: | Re: Duty charges from EU into the UK ? | | Viewed: | 41 times | | Topic: | Shipping | |
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| In Shipping, BrickBeast1 writes:
| | In Shipping, beaverbrick writes:
Thanks for the reply , I guess what I really meant is will I get stung for duty
when the postman/UPS/whoever delivers the parcel to my door ? About £80ish worth
of bricks ...
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You will probably have to pay some handling fee regardless. Every shipper, carrier,
whatever seem to charge extra fees for "handling" it for you. Duty is some percent
of total value you paid. How much it is in UK I don't know.
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| Author: | bricksinbins | | Posted: | Sep 15, 2021 10:07 | | Subject: | Re: ToyBrickBrigade | | Viewed: | 77 times | | Topic: | Buying | |
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| In Buying, sickofthis88 writes:
| | I have bought from them before and never had an issue. I notice they are in
New Jersey and wonder if the current bad weather had an issue with their ability
to run the shop.
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Don't think that would prevent communicating though. A sudden bad case of
Covid could definitely explain it.
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| Author: | bricksinbins | | Posted: | Sep 8, 2021 15:21 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 48 times | | Topic: | Technical Issues | |
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| In Technical Issues, cosmicray writes:
| | In Technical Issues, bricksinbins writes:
| | In Technical Issues, cosmicray writes:
| | PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
Nita Rae
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I see no evidence PayPal is any better in this regard. Unless they rule in my
favor and hold the scammer to it but I'd be surprised...
They happily processed the payment and told me it's ok to ship..
I'd say PayPal's business model actively promotes scams.
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How large was the order in question ? A €5 order and a €500 order, are two very
different beasts.
Nita Rae
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Around 300 EUR...
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| Author: | bricksinbins | | Posted: | Sep 8, 2021 08:49 | | Subject: | Re: Fraud activities UK-order with Stripe payment | | Viewed: | 59 times | | Topic: | Technical Issues | |
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| In Technical Issues, cosmicray writes:
| | PayPal should be able to
provide some better protections, as their payment/usage paradigm is different
from Stripe.
Nita Rae
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I see no evidence PayPal is any better in this regard. Unless they rule in my
favor and hold the scammer to it but I'd be surprised...
They happily processed the payment and told me it's ok to ship..
I'd say PayPal's business model actively promotes scams.
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| Author: | bricksinbins | | Posted: | Aug 23, 2021 07:47 | | Subject: | Re: How to get your money back from an NSS | | Viewed: | 42 times | | Topic: | Problem | |
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| In Problem, qwertyboy writes:
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I wonder if, when the seller had your shop terms posted, you would be able to
claim anything.
Aside from that, if you copy-paste parts of some other company's terms, you
might want to remove any traces of their trade names...
Niek.
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Had the exact same happen where another store copied our terms, with shipping
price table and everything. Sigh..
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| Author: | bricksinbins | | Posted: | Aug 13, 2021 07:03 | | Subject: | Re: My inventory is WAY off and it wasn't me!! | | Viewed: | 38 times | | Topic: | Selling | |
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| In Selling, firestar246 writes:
| | It must be some error with how only a portion of sellers list as I never have
any problems that can't be traced back to human error.
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Of course it is human error, but that human error apply equally to the ones writing/written
the software behind this website too. There is no doubt it has lots of bugs and
some may pop up only under special circumstances. Just like any other software,
some users are affected by certain bugs while others are not.
Tracking tools would no doubt help a lot. But they would have bugs of their own
too.
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| Author: | bricksinbins | | Posted: | May 10, 2021 08:30 | | Subject: | Re: Fix sale tax invoice msg, it's unprofessional | | Viewed: | 39 times | | Topic: | Selling | |
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| In Selling, chetzler writes:
| | At first I thought my seller had put this terse message in my invoice, but then
I remembered I had heard it mentioned in the forum before. Having now seen it
first-hand I understand how bad it really is:
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This is BrickLink after all. As we know, professionalism is not part of it...
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| Author: | bricksinbins | | Posted: | Nov 23, 2020 08:20 | | Subject: | Re: TBT - Shipping Costs - Byer chancel option | | Viewed: | 29 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, GunnyGunsman writes:
| | Good evening,
very rarely there are differences about how much a shipping could cost, especially
when stores use the TBT quote function. Right now I had the problem, communication
was not possible at all, no response.
Why shouldn´t a byer have the option to chancel an order, right after he received
a shipping calculation he is not ready to pay? No one has to be upset, all sorted.
After the chancellation no review is needed as well IMHO. Negative review will
result in a negitve one from the other part as well.
Or even the next step: Every store has to offer at least some fixed shipment
calculations for the countries they ship to. Quotes should only be an extra option.
Just my 2 cents. I feel sad about such an outcome.
Gunny
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Unexpected high shipping fee is a valid buyer reason for cancelation. https://www.bricklink.com/help.asp?helpID=79
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To be specific. Unexpected high shipping fee is not one of the reasons listed.
"Shipping fee too high" is not the same thing. Too high according to what? You
might think it's too high but the Postal service does not.
Point is, the wording should be changed.
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| Author: | bricksinbins | | Posted: | Nov 6, 2020 08:02 | | Subject: | Re: Turn off the suggested searches | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | Turn off (the completely useless) search suggestions.
For example, I want to search for 850939, I enter that term and hit return. Instead
of searching for that, the search is replaced with "850939 formerly". Yes, I
know that instead of hitting return I can instead stop using the keyboard, grab
the mouse, move it and click search. Meaning I have to do more than entering
the term I want and hitting return, which is what I would expect to do based
on just about every other search engine works.
Given that BL's search is quite pathetic anyway - no fuzzy search, no plural
search, etc. would it be possible to turn off the suggestions for searches as
these are nearly always unhelpful and actually distract from the search I type
in.
If not, at least have the search default to sets at the top of the suggested
list, followed by parts and remove boxes and instructions or have these last
(as these can be found from one click from the set).
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The search function can be absolutely frustrating and unfortunately just one
of many many things on this site that is so backwards implemented. Simple tasks
that takes twice the number of steps to accomplish than what is really needed.
Why bring up a page with a Back button? Why not just go back automatically? Absolutely
stupid to bring up a page that just requires yet one more click. The list could
go on...
But.. I have given up hope that anything will be done in a proper and professional
manner on this site.
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| Author: | bricksinbins | | Posted: | Aug 13, 2020 08:49 | | Subject: | Re: Do not default new parts as weight bound | | Viewed: | 18 times | | Topic: | Suggestions | |
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| In Suggestions, calsbricks writes:
I don't believe any of that was taken into consideration
| | for IC, with all due respect the shipping methods element is deeply flawed, the
dimensions should have been a prerequisite , with the community being much more
heavily involved than they have been - and there were volunteers for this.
Hindsight always has 20/20 vision in these matters but we believe all of this
should have been dealt with pre the release of IC, as well as extended sandbox
evaluation.
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And all this was pointed out to BL at the time but as always, was for deaf ears
and promptly ignored.
This is also exactly the reason why we can't enable IC for everything. The
system is simply not reliable and can't be trusted to do it right. If it
calculates it wrong it can mean a magnitude difference in shipping cost or we
cancel the order. Both bad options.
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Finland, Pohjanmaa
