| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | BackAgain1  | | Posted: | Mar 28, 2024 08:55 | | Subject: | Re: Ordered new Lego, sold me used Lepin pieces | | Viewed: | 85 times | | Topic: | Problem Order | |
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| In Problem Order, BackAgain1 writes:
| | You gotta be kidding me!
This is the first time this has happened to me in a lot of orders on here.
I ordered what was supposed to be new Lego pieces.
I received used Lepin or other off-brand pieces. One stud on each piece is indented
where the Lego logo would go.
These people should not be allowed to operate on here. Go sell that junk on
fleabay.
|
Here's his paypal comment on the dispute.
"Hello I can assure you that all my Legos are official. I had them cleaned
thoroughly since they were in my garage for 10+ years hence why maybe the lego
logo dose not show up or may look different The Lego pieces came from the Lego
store, pick up brick wall"
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| Author: | BackAgain1 | | Posted: | Mar 27, 2024 23:06 | | Subject: | Re: Ordered new Lego, sold me used Lepin pieces | | Viewed: | 69 times | | Topic: | Problem Order | |
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| In Problem Order, BackAgain1 writes:
| | In Problem Order, BackAgain1 writes:
| | You gotta be kidding me!
This is the first time this has happened to me in a lot of orders on here.
I ordered what was supposed to be new Lego pieces.
I received used Lepin or other off-brand pieces. One stud on each piece is indented
where the Lego logo would go.
These people should not be allowed to operate on here. Go sell that junk on
fleabay.
|
16 pieces in the order all Lepin or some knock off.
The problem with order page is confusing. When I click that my only option is
"Cancel this order" with a selected radio button that I can't unselect
and a Take Action button making it seem if I file a complaint I'm trying
to cancel the order. Do I have to wait for a few days to pass before I can really
do anything?
|
And he's no longer registered. headhunter_odst (193) Is the seller.
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| Author: | BackAgain1 | | Posted: | Mar 27, 2024 23:02 | | Subject: | Re: Ordered new Lego, sold me used Lepin pieces | | Viewed: | 78 times | | Topic: | Problem Order | |
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| In Problem Order, BackAgain1 writes:
| | You gotta be kidding me!
This is the first time this has happened to me in a lot of orders on here.
I ordered what was supposed to be new Lego pieces.
I received used Lepin or other off-brand pieces. One stud on each piece is indented
where the Lego logo would go.
These people should not be allowed to operate on here. Go sell that junk on
fleabay.
|
16 pieces in the order all Lepin or some knock off.
The problem with order page is confusing. When I click that my only option is
"Cancel this order" with a selected radio button that I can't unselect
and a Take Action button making it seem if I file a complaint I'm trying
to cancel the order. Do I have to wait for a few days to pass before I can really
do anything?
|
|
| Author: | BackAgain1 | | Posted: | Mar 27, 2024 08:57 | | Subject: | Ordered new Lego, sold me used Lepin pieces | | Viewed: | 307 times | | Topic: | Problem Order | |
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| You gotta be kidding me!
This is the first time this has happened to me in a lot of orders on here.
I ordered what was supposed to be new Lego pieces.
I received used Lepin or other off-brand pieces. One stud on each piece is indented
where the Lego logo would go.
These people should not be allowed to operate on here. Go sell that junk on
fleabay.
|
|
| Author: | BackAgain1 | | Posted: | Mar 2, 2024 17:32 | | Subject: | Re: Filed a NSS report. How long to resolution? | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, BackAgain1 writes:
| | In Help, UTLF writes:
| | | | I placed 8 orders the same day. All of them went to packed status in 24 hours and shipped a day after
|
| | With this seller I messaged the last 3 of 7 days to ask when it might ship with no response.
|
| | This seemed like the appropriate thing to do.
|
It isn't, not when it's only been 7 days; this isn't Amazon, a lot
of sellers do this as a side hobby and can't prioritize getting orders out
the next day (even Amazon sometimes takes 5 days to ship)
| | No I didn't go digging around in any store policies.
|
So you made an account, placed orders, ignored terms and conditions that you
agree to (it shows store terms while you go through the checkout process) but
somehow knew enough to immediately file an NSS?
That doesn't seem fair at all; have you also checked your spam folder in
your email to see if they replied directly?
I'm not saying Bricklink is perfect when it comes to sellers, there are some
that just don't care, but they are few and far between; I just think that
jumping the gun to an NSS without even reading the store terms is pretty drastic
|
I don't claim to be the perfect buyer and I certainly make mistakes.
If this situation is normal (no contact after repeated attempts for this seller)
then they should have somewhere in the check out process in flashing red letters
in 100 pt font that this may take more than 1 week after packed status, to actually
ship. Fine I'd accept that and not place my order.
If the seller doesn't like what I've done then ship my order already.
Because I'm going to paypal/my credit card company in a couple days to get
my money back.
The part they have for sale is hard to obtain in any condition in any country
at any price. If they don't want to ship, I need to jump on the only other
seller that still has them. I just don't wanna double order something.
While I appreciate the advice to check my spam/junk folder, this site does have
a functioning messaging system which I've used and it works just fine. Perhaps
all sellers aren't aware of this? I did send my messages to the seller through
this site. So I shouldn't be missing any messages.
|
I also believe sellers have the ability to shut off their store if they are going
to be away for awhile?
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| Author: | BackAgain1 | | Posted: | Mar 2, 2024 17:31 | | Subject: | Re: Filed a NSS report. How long to resolution? | | Viewed: | 47 times | | Topic: | Help | |
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| In Help, UTLF writes:
| | | | I placed 8 orders the same day. All of them went to packed status in 24 hours and shipped a day after
|
| | With this seller I messaged the last 3 of 7 days to ask when it might ship with no response.
|
| | This seemed like the appropriate thing to do.
|
It isn't, not when it's only been 7 days; this isn't Amazon, a lot
of sellers do this as a side hobby and can't prioritize getting orders out
the next day (even Amazon sometimes takes 5 days to ship)
| | No I didn't go digging around in any store policies.
|
So you made an account, placed orders, ignored terms and conditions that you
agree to (it shows store terms while you go through the checkout process) but
somehow knew enough to immediately file an NSS?
That doesn't seem fair at all; have you also checked your spam folder in
your email to see if they replied directly?
I'm not saying Bricklink is perfect when it comes to sellers, there are some
that just don't care, but they are few and far between; I just think that
jumping the gun to an NSS without even reading the store terms is pretty drastic
|
I don't claim to be the perfect buyer and I certainly make mistakes.
If this situation is normal (no contact after repeated attempts for this seller)
then they should have somewhere in the check out process in flashing red letters
in 100 pt font that this may take more than 1 week after packed status, to actually
ship. Fine I'd accept that and not place my order.
If the seller doesn't like what I've done then ship my order already.
Because I'm going to paypal/my credit card company in a couple days to get
my money back.
The part they have for sale is hard to obtain in any condition in any country
at any price. If they don't want to ship, I need to jump on the only other
seller that still has them. I just don't wanna double order something.
While I appreciate the advice to check my spam/junk folder, this site does have
a functioning messaging system which I've used and it works just fine. Perhaps
all sellers aren't aware of this? I did send my messages to the seller through
this site. So I shouldn't be missing any messages.
|
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| Author: | BackAgain1 | | Posted: | Mar 2, 2024 09:20 | | Subject: | Re: Filed a NSS report. How long to resolution? | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, BackAgain1 writes:
| | I filed this on day 7 after placing an order. I'm wondering at what point
I go to paypal to get the money back? Thanks
|
7 days is quite early for a NSS. Did the store terms say anything about processing
and shipping times?
|
I just opened the account. I placed 8 orders the same day. All of them went
to packed status in 24 hours and shipped a day after. With this seller I messaged
the last 3 of 7 days to ask when it might ship with no response. This seemed
like the appropriate thing to do. No I didn't go digging around in any store
policies.
|
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| Author: | BackAgain1 | | Posted: | Mar 2, 2024 06:17 | | Subject: | Filed a NSS report. How long to resolution? | | Viewed: | 144 times | | Topic: | Help | |
|
| I filed this on day 7 after placing an order. I'm wondering at what point
I go to paypal to get the money back? Thanks
|
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USA, Arizona
