Discussion Forum: Messages by Proprietor (1698)
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 Author: Proprietor View Messages Posted By Proprietor
 Posted: Jan 30, 2016 00:08
 Subject: Re: Uniform Fee Disclosure Statement for Sellers
 Viewed: 84 times
 Topic: Suggestions
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
The average invoice and shipping times?

I'm not too wedded to anything in particular
being included in the chart, just that we have
some sort of uniform disclosure chart so that
store terms can be considered quickly and
accurately. So my suggestion is for the concept,
not any specific wording. Or was it something
else you objected to?

In Suggestions, tEoS writes:
  Voted no, because of the last line in your picture, which links a different idea
into this one.

In Suggestions, Proprietor writes:
  BL should create a uniform fee disclosure template that will appear on each seller's
Store Terms page. It should be the same format for every store, and once sellers
enter the various fees into their store settings the chart would automatically
populate and appear on the seller's page.

ONLY fees that are clearly disclosed on the chart could be included in an invoice,
and a buyer would have the right to cancel any order when invoiced with undisclosed
fees, without fear of receiving negative feedback. Same for sellers who cancel
orders when the buyer cancels over fees that were validly charged.

Here's an idea of what a chart COULD look like; anything clear and uniform
works, not unlike the fee disclosure information that must be included with credit
card and home mortgage offers in the US:
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Jan 29, 2016 17:25
 Subject: Uniform Fee Disclosure Statement for Sellers
 Viewed: 326 times
 Topic: Suggestions
 Status:Discarded
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
BL should create a uniform fee disclosure template that will appear on each seller's
Store Terms page. It should be the same format for every store, and once sellers
enter the various fees into their store settings the chart would automatically
populate and appear on the seller's page.

ONLY fees that are clearly disclosed on the chart could be included in an invoice,
and a buyer would have the right to cancel any order when invoiced with undisclosed
fees, without fear of receiving negative feedback. Same for sellers who cancel
orders when the buyer cancels over fees that were validly charged.

Here's an idea of what a chart COULD look like; anything clear and uniform
works, not unlike the fee disclosure information that must be included with credit
card and home mortgage offers in the US:
 


 Author: Proprietor View Messages Posted By Proprietor
 Posted: Jan 22, 2016 09:59
 Subject: Re: Add Complete/Paid order to Not Yet Shipped
 Viewed: 17 times
 Topic: Suggestions
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
In Suggestions, ToddMyers writes:
  In Suggestions, Steineflut writes:
  In Suggestions, CPgolfaddict writes:
  For PayPal onsite with Order Status = Paid. If I mark payment status as complete...the
order should appear on my Not Yet Shipped list. http://www.bricklink.com/orderReceived.asp?viewShip=Y&orderFiled=A

I'm most interested in a link showing on my My Action Items area of the My
BrickLink page. I don't really care if it is part of "Orders Not Yet Shipped"
or some other label.

I can back up an order status from Paid back to Ready and it shows in the Not
Yet Shipped list and the link shows in the Action Items.


I am not sure if I understand you correctly, but you are not supposed to mark
an order as "complete". That's for the buyer to do when he received and checked
it.


- Nadine

I'm not necessarily disagreeing with you, Nadine, but if this option is only
for a buyer to do, then why is the seller even able to select this status?

Probably more due to BL's less-than-cutting edge design. There are all sorts
of quirks on this site that don't fully comply with policy. So while the
seller can change the status to complete, this page clearly and fully puts the
burden on the buyer:

http://www.bricklink.com/help.asp?helpID=1138

Buyer and Seller each have tasks to do during the lifetime of an order. These
tasks called "Action Items" are located by default on your myBrickLink page (if
there are any). The following is an explanation of what each action item means:
Buyer:

Change Order Status to Completed - When you have verified the contents of your
package and consider the order completed. You can also change order status to
Received when you have received your package (but have not yet verified its contents
or there is a problem). The option to change order status on your Orders Placed
page appears when order has status of Shipped or Received. The myBrickLink action
item includes orders you placed where the order status is Shipped or Received.
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Jan 22, 2016 09:54
 Subject: Re: Add Complete/Paid order to Not Yet Shipped
 Viewed: 18 times
 Topic: Suggestions
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
In Suggestions, yorbrick writes:
  
  
I am not sure if I understand you correctly, but you are not supposed to mark
an order as "complete". That's for the buyer to do when he received and checked
it.


While it might make sense that buyers should mark orders as complete, sellers
can do it too. BL help doesn't say that sellers should not mark them as complete,
and doesn't say that buyers should do it either.

http://www.bricklink.com/help.asp?helpID=41

Wrong link. It's a Buyer obligation:

http://www.bricklink.com/help.asp?helpID=1138

In part:

Buyer and Seller each have tasks to do during the lifetime of an order. These
tasks called "Action Items" are located by default on your myBrickLink page (if
there are any). The following is an explanation of what each action item means:

Buyer:

Change Order Status to Completed - When you have verified the contents of your
package and consider the order completed. You can also change order status to
Received when you have received your package (but have not yet verified its contents
or there is a problem). The option to change order status on your Orders Placed
page appears when order has status of Shipped or Received. The myBrickLink action
item includes orders you placed where the order status is Shipped or Received.
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Nov 18, 2015 10:31
 Subject: Re: Buyer status when recieving an order
 Viewed: 38 times
 Topic: Suggestions
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
Seems the BL rules consider it an obligation of buyers to update status:

Buyer and Seller Action Items

Buyer and Seller each have tasks to do during the lifetime of an order. These
tasks called "Action Items" are located by default on your myBrickLink page (if
there are any). The following is an explanation of what each action item means:

Buyer:

Pay for an Order - Instructions on where to send payment are located on the invoice
that you receive from the seller. Checking the checkbox and clicking the "submit
changes" button on your orders placed page under column "Paid" will change the
payment status to "Paid". The myBrickLink action item includes orders where the
order status is Ready, order has been invoiced and payment status is none.

Change Order Status to Completed - When you have verified the contents of your
package and consider the order completed. You can also change order status to
Received when you have received your package (but have not yet verified its contents
or there is a problem). The option to change order status on your Orders Placed
page appears when order has status of Shipped or Received. The myBrickLink action
item includes orders you placed where the order status is Shipped or Received.

Post Feedback (optional) - Post Feedback to your seller when you receive your
items. The myBrickLink action item includes orders you placed where the order
status is Completed and you have not yet posted feedback.

Full page here: http://www.bricklink.com/help.asp?helpID=1138&q=completed

In Suggestions, 1974 writes:
  Hi gang!

I think it would be nice if a buyer MUST change status from "shipped" (when recieving
an order) to "completed" before making a NEW order

It's okay that a buyer do not wish to leave feedback (allthough I don't
understand why as I allways leave feedback once I've been paid - which anyway
can always be chnaged in 30 days if the buyer is .. hmm .. problematic)

But I DO like to know if the order have been recieved

But currently I have several orders that still say "shipped". I do not know if
the buyer have actually recived the order, or is satisfied

This annoys me a great deal!

What do you think? I'd be okay with this as buyer, but then again I allways
leave feedback

Cheers,

Ole
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Oct 23, 2015 19:32
 Subject: Re: Inventory Change Request for Set 7171-1
 Viewed: 20 times
 Topic: Inventories Requests
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
In Inventories Requests, maggiec writes:
  In Inventories Requests, ziddi writes:
  Please make changes to the following inventory:
 
Set No: 7171  Name: Mos Espa Podrace
* 
7171-1 (Inv) Mos Espa Podrace
831 Parts, 10 Minifigures, 1999
Sets: Star Wars: Star Wars Episode 1

* Change 2 Part {Purple to Dark Purple} 3942c Cone 2 x 2 x 2 - Completely Open Stud
* Change 2 Part {Purple to Dark Purple} 3070b Tile 1 x 1 with Groove
* Change 13 Part {Purple to Dark Purple} 2412b Tile, Modified 1 x 2 Grille with Bottom Groove / Lip
* Change 1 Part {Purple to Dark Purple} 3070b Tile 1 x 1 with Groove (Extra)

Comments from Submitter:
I checked the set and the color is dark purple, I compare it with purple parts of set 5370

I just checked and I believe the inventory is correct as is. Yeah, I know, lame
pic, I was trying to show you the color compared to a Dumbledore torso from
 
Set No: 4729  Name: Dumbledore's Office
* 
4729-1 (Inv) Dumbledore's Office
429 Parts, 3 Minifigures, 2002
Sets: Harry Potter: Chamber of Secrets

Maggie

Dark Purple doesn't start showing up until 2003, long after the run of this
1999 set.
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Aug 27, 2015 16:46
 Subject: Re: Prohibit Vigilante Orders
 Viewed: 59 times
 Topic: Suggestions
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
In Suggestions, derzy writes:
  Second, these vigilante orders mess up the Price Guide by validating the bogus
prices to the detriment of others who rely on the Price Guide later.

actually these orders don't affect the price guide.as I told you already
the priceguide resets after an order is cancelled.so your talking pure BS.
better to have 'forum police' as you put it rather than allowing OBVIOUS
scammers to operate on bricklink.

The price guide gets messed up regardless.

Does anyone really believe 2 new UCS Falcons were sold in March for US$700?
Or even the 1 for $1,000?

http://www.bricklink.com/catalogPG.asp?S=10179-1&ColorID=0

Not a chance, but for whatever reason, those orders weren't cancelled even
though I'm sure the store was closed and the sale was never consummated.
Also, some of these scammers actually sell all of their fake sets, so having
a vigilante buy them instead doesn't help or hurt the price guide any more
than the "sale" to the scammed buyer.
 Author: Proprietor View Messages Posted By Proprietor
 Posted: May 13, 2015 09:51
 Subject: Inventory Change Request for Set 365-1
 Viewed: 30 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
Please make changes to the following inventory:
 
Set No: 365  Name: Wild West Scene
* 
365-1 (Inv) Wild West Scene
552 Parts, 8 Minifigures, 1975
Sets: LEGOLAND: Western: Cowboys

* Add 1 Part BA45pb01 Yellow Stickered Assembly 4 x 1 x 2 with 'WANTED DEAD OR ALIVE' Pattern (Sticker) - Set 365 - 1 Brick 1 x 4, 1 Brick 1 x 2 (Counterpart)
 Author: Proprietor View Messages Posted By Proprietor
 Posted: May 13, 2015 00:21
 Subject: Inventory Change Request for Set 365-1
 Viewed: 33 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
Please make changes to the following inventory:
 
Set No: 365  Name: Wild West Scene
* 
365-1 (Inv) Wild West Scene
552 Parts, 8 Minifigures, 1975
Sets: LEGOLAND: Western: Cowboys

* Add 1 Part BA45pb01 Red Stickered Assembly 4 x 1 x 2 with 'WANTED DEAD OR ALIVE' Pattern (Sticker) - Set 365 - 1 Brick 1 x 4, 1 Brick 1 x 2 (Counterpart)
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Apr 14, 2015 02:26
 Subject: Re: Ban sellers asking for Friends PayPal payment
 Viewed: 61 times
 Topic: Suggestions
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
In Suggestions, legoman77 writes:
  In Suggestions, ScootersBricks writes:
  In Suggestions, legoman77 writes:
  In Suggestions, cs_amanda writes:
  This is really a violation of the TOS for Paypal not BL, however, it's certainly
not a practice we want to see here on BL. If you come across a seller doing this,
please notify Admin through the help desk with the details so we can address
these issues directly. The account will be suspended, they will be told that
this practice is not acceptable, and will need to remove this information from
their store to get it reactivated.

Thanks
Amanda
CS Team

How about when the buyer asks for a lower value on the customs forms? Why does
BL not care about that? Asking a seller to lie and so the sellers that do have
an advantage over honest sellers. Should BL not care about that?
John P

And if we refuse to do so, that buyer can threaten (and succeed in) leaving negative
or neutral feedback because we refused to be complicit in a felony.

I believe that if an order is cancelled by the seller a buyer cannot leave feedback.
I think.
John P

Sadly wrong. Both parties can leave feedback on cancelled orders,
and Admin is not very generous when considering removal requests.
If you cancel an order for a buyer who doesn't want to pay but don't
file
and complete an NPB, that buyer can leave negative feedback and good
luck getting it removed.

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