Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Apr 13, 2024 03:03 | | Subject: | Re: Hi I'm thinking of selling some LEGO's | | Viewed: | 64 times | | Topic: | Selling | |
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| | | any help is appreciated! I would just like to know the "Dos and don'ts"
of selling LEGO's
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Do: Open a store before advertising you have sets for sale.
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| Author: | yorbrick | | Posted: | Apr 12, 2024 10:31 | | Subject: | Re: Finding the right (old) variant in shops? | | Viewed: | 31 times | | Topic: | Searching | |
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| In Searching, Dino writes:
| | In Searching, SylvainLS writes:
| | In Searching, Dino writes:
| | For a few weeks now you have to clarify with the seller whether it is the part
you want. So you can no longer use these functions.
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That difference never was recognized in the catalogue by different entries, only
by a note as it is now.
You ALLWAYS had to clarify with the seller for such variants.
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Then this entry is missing in the catalog.
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Not really. There are loads of minor or unimportant variations that have never
been individually catalogued, just mentioned in notes.
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| Author: | yorbrick | | Posted: | Apr 12, 2024 06:40 | | Subject: | Re: Honey, where are my Pants? | | Viewed: | 35 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, novabrick writes:
| | Hello there!
Could we maybe start giving Legs a bit more descriptive names?
Items like:
are a bit hard to find for people who haven't memorized the whole catalog
of Star Wars Characters and Uniforms.
Thanks you for your consideration.
Christian
novabrick-team
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It often happens with highly specialised designs and it can be a problem if you
have to know what you have to be able to search for it. But how would you describe
these parts to make them searchable? There will be a lot of parts with a description
like "with dark bluish grey lines".
I find Google lens is now quicker and more reliable than searching by words.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 19:09 | | Subject: | Re: Should I trust this? | | Viewed: | 72 times | | Topic: | General | |
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| In General, sonnich writes:
| | I have has weird orders before, and have has scammers on here and other places.
I has a similar request some years ago, which was ok - someone wanted one brick,
to pay and get the feedback. I Cannot remember what I did, but I found it wrong
so I probably cancelled
Now this - 0 feedback, but actually ordered a set and something else.
But - what do people here think?
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It is a bit strange. They are a member for 5 months and don't buy anything
in that time. Then ask for feedback and get told they need to buy something.
I would have thought they'd pick a cheap item with domestic postage to keep
costs down and have fast feedback tyrnaround, but instead go for an international
seller. They also contact to ask about feedback rather than just buying. And
coincidentally the seller they pick is a forum user.
If you reply, make it clear what the postage costs are, in case they don't
realise this is an international site.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 15:54 | | Subject: | Re: Stickers Package Type | | Viewed: | 27 times | | Topic: | Catalog | |
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| | |
For some years now, whenever I add a sticker to my Inventory I set Package Type
manually to Weight, and then when someone change it to Volume Bound it changes
my initial setting.
It shouldn't, should it?
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I agree. If you manually override something, someone changing it in the catalogue
should not change your manual setting.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 13:20 | | Subject: | Re: What is the norm here | | Viewed: | 34 times | | Topic: | Help | |
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| | | Thank you for the replay and making a good point. the refund total was $0.14.
but it will cost 6 bucks in shipping to order from someone else. I assume as
get further into custom builds you just naturally build up spare bricks.
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Yes, you will naturally build up spares. It is annoying when you need just a
few cheap parts, so overbuying parts you are likely to need in future is a good
idea.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 13:16 | | Subject: | Re: Stickers Package Type | | Viewed: | 37 times | | Topic: | Catalog | |
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| In Catalog, Give.Me.A.Brick writes:
| | In Catalog, yorbrick writes:
| | In Catalog, Give.Me.A.Brick writes:
| | Sorry if I have missed something, but who and why is changing Stickers Package
Type from Weight To Volume Bound thus making Instant Checkout unavailable?
Thank you.
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The sticker sheets I have appear to be a mixture of both volume and weight bound.
The majority of the volume bound ones have dimensions, but not all.
Ideally, these probably all should be volume bound. Or at least the larger ones
that might get creased more easily and/or not fit in a regular bubble mailer.
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All my orders ship in a box.
I set all my stickers' package type to Weight and that works for me.
When someone changes it to Volume Band (without dimensions) it disables Instant
Checkout, which is annoying.
I'm not sure why someone would that? It should be at store's discretion,
right?
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Volume bound for any parts with large dimensions makes sense to me, and it should
probably be consistent. Individual items are always at the store's discretion
as you can set them manually to weight or volume bound. Of course, if the dimensions
are entered then the IC issue goes away.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 10:45 | | Subject: | Re: Stickers Package Type | | Viewed: | 42 times | | Topic: | Catalog | |
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| In Catalog, Give.Me.A.Brick writes:
| | Sorry if I have missed something, but who and why is changing Stickers Package
Type from Weight To Volume Bound thus making Instant Checkout unavailable?
Thank you.
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The sticker sheets I have appear to be a mixture of both volume and weight bound.
The majority of the volume bound ones have dimensions, but not all.
Ideally, these probably all should be volume bound. Or at least the larger ones
that might get creased more easily and/or not fit in a regular bubble mailer.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 10:39 | | Subject: | Re: Parting out a set not recognized in catalog | | Viewed: | 44 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, NuggetHead writes:
| | Hi all,
I'm attempting to part out 4 sets of 10291, but after setting options and
clicking the 'Submit for Edit' button I'm getting an error that the
set is not recognized in the catalog. Yet, I can add the set in 'Add Item'
and it is recognized.
Any help appreciated!
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Instead of parting out 4 copies of set 10291-1, are you changing the numbers
in the boxes on the part out screen to 1 copy of set 10291-4? As doing that will
cause this error.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 03:12 | | Subject: | Re: Questions regarding VAT | | Viewed: | 47 times | | Topic: | Taxes | |
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| In Taxes, luddman writes:
| | Hello
I am new to Bricklink. I ONLY buy sets for use in livestreams and YouTube. I
am wondering how I can register my company name and VAT number somewhere to get
it on the invoices so it's easier to get the VAT back.
Any suggestions? I only seem to find answers about SELLERS adding their VAT info,
not about buyers.
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Be aware that not all sellers here will charge VAT, or be able supply a VAT invoice.
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| Author: | yorbrick | | Posted: | Apr 11, 2024 03:08 | | Subject: | Re: What is the norm here | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, GWD683 writes:
| | I’m new to the custom Lego builds and am learning how the community operates.
I’m building the Naboo starfighter and used the auto order function to match
me with sellers.
Most of the orders shipped but one was talking a while and when it shipped they
refunded me for 2 pieces they didn’t have. All fine so far.
But it’s really hard to just order two pieces due to minimum order requirements
and overpaying for shipping.
Is there a way to tell the sellers not to complete the order if you can’t complete
the whole order?
Also the seller is highly rated
Any advice or past experiences would help. Thanks!!
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It shouldn't happen but it does.
Something else you can do, especially if the parts are cheap, is double up by
ordering the same parts from other sellers if you are already buying parts from
them. It helps avoid missing lot problems and gives you spares if some (used)
parts are not up to quality or if you drop any.
And if you are not in a hurry, space the orders a day or two apart. If one seller
has an issue, there are still others on your list that could provide parts to
make up for other sellers errors.
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| Author: | yorbrick | | Posted: | Apr 10, 2024 18:58 | | Subject: | Re: Order Refund timeframe | | Viewed: | 61 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
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How did you pay through stripe, as bank transfer refunds can be a few days, back
to credit card can take a couple of weeks to show depending on issuer.
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| Author: | yorbrick | | Posted: | Apr 9, 2024 04:51 | | Subject: | Re: Want a laugh !! | | Viewed: | 58 times | | Topic: | Off Topic | |
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| | At least it didn't go missing in the post! |
| Author: | yorbrick | | Posted: | Apr 9, 2024 04:26 | | Subject: | Re: 10% OFF! Cheapest price Barracuda Bay in EU. | | Viewed: | 28 times | | Topic: | Sales | |
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| In Sales, niinai writes:
| | Come take a look. I also reduced shipping costs.
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Did Germany leave the EU?
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| Author: | yorbrick | | Posted: | Apr 8, 2024 13:45 | | Subject: | Re: Lego boxes | | Viewed: | 47 times | | Topic: | Selling | |
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| | You need a store to sell them here. |
| Author: | yorbrick | | Posted: | Apr 8, 2024 03:07 | | Subject: | Re: what was your first LEGO set? | | Viewed: | 35 times | | Topic: | LEGO products | |
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| I don't think I had one. My childhood LEGO was second hand, we had a bucket
full of it. But no sets, instructions, or boxes. Maybe that is why I have always
enjoyed building MOCs.
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| Author: | yorbrick | | Posted: | Apr 7, 2024 03:59 | | Subject: | Re: Getting logged out/Search function | | Viewed: | 29 times | | Topic: | Problem | |
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| In Problem, here4bricks614 writes:
| | How do I stop this website from logging me out on mobile browsers despite the
preferences cookies being enabled? I’ve been logged out four times today.
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Which browser? Are you using one with a setting that clears cookies when closing
the browser?
| | Why is the search function absolute garbage? I tried to look for solutions using
a few words and they were all excluded from the search results.
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Searching for what? LEGO parts, or how to solve your issue?
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| Author: | yorbrick | | Posted: | Apr 6, 2024 14:52 | | Subject: | Re: Looking to spend 10k new sets any kind | | Viewed: | 114 times | | Topic: | Buying | |
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| In Buying, BrickMafiaCo writes:
| | Looking to spend 10k new sets any kind Need new sets in bulk
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Try here ...
https://tinyurl.com/3sjxrae4
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| Author: | yorbrick | | Posted: | Apr 6, 2024 11:58 | | Subject: | Re: Sellers Beware | | Viewed: | 131 times | | Topic: | Problem Order | |
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| In Problem Order, Tuffduck writes:
| | Hi Sellers,
Please beware of Adrianmaelstrom. Does not comply with your store policies and
I have reported as a Non-Paying Buyer.
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If you want to warn others, then leave appropriate feedback.
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| Author: | yorbrick | | Posted: | Apr 6, 2024 09:33 | | Subject: | Re: How to charge customers per x amount of lots | | Viewed: | 40 times | | Topic: | Help | |
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| | | Why is it ALWAYS the UK/EU stores
that whine and moan about servicing their customers?
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It isn't.
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| Author: | yorbrick | | Posted: | Apr 6, 2024 03:32 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 70 times | | Topic: | General | |
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| | | Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
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Wow. What a sweeping statement.
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| Author: | yorbrick | | Posted: | Apr 5, 2024 15:04 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 28 times | | Topic: | Suggestions | |
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| | | | |
There is a reason sellers might want to set an order to complete.
If you want to delete an old shipping method, you cannot if there is an open
order using that method
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There's also NO reason to immediately delete a shipping method.
Simply disable it and forget it, delete it later on - it won't be shown in
your shop while disabled.
In short, there is still no reason a seller would set Completed an order 
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Sure there are work arounds to solve a problem. But if a seller wants to remove
a method, they cannot and are warned it is because there are open orders (even
if they are filed). Hence they can be tempted to complete ones that are already
months old.
There is also the issue that store wide minimum orders take into account any
disabled methods. So if you have multiple redundant methods that are disabled
you still have to edit every one of them if you want to raise the store minimum,
even though they cannot be used by a buyer. Of course, this is not the buyer's
fault (or care), just dodgy programming blocking changes.
It also seems strange that you cannot delete a shipping method while an order
is open, but you can change all the variable parameters in that method.
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| Author: | yorbrick | | Posted: | Apr 5, 2024 12:50 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system 
Thanx
Milissa
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There is a reason sellers might want to set an order to complete.
If you want to delete an old shipping method, you cannot if there is an open
order using that method, even if it was delivered months ago and feedback left.
Obviously you can disable the shipping method, change the name if it conflicts
with another name, set the minimum order value for that shipping method to 9999
if it conflicts with a change in the store minimum order value, but all that
is a faff just because someone hasn't marked an order as complete.
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| Author: | yorbrick | | Posted: | Apr 5, 2024 11:48 | | Subject: | Re: SELLING SOME O/M RARE MARBLED STUFF. question | | Viewed: | 57 times | | Topic: | Sales | |
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| In Sales, matthi writes:
| | I've added some rare stuff for sale from my collection, but when catalogue
this (picture) round brick 2x2 I've noticed mine having all a closed stud,
while there are here only with open stud in the inventory. Is this a newer mould
not being add on bl yet? Or it exists for a while but they never uodated the
description with a closed stud variant?
Kind regards,Matth
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Read the note in the catalogue entry.
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| Author: | yorbrick | | Posted: | Apr 5, 2024 06:20 | | Subject: | Re: How to charge customers per x amount of lots | | Viewed: | 56 times | | Topic: | Help | |
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| Personally, I think it is better to use the existing tools, such as using a minimum
lot value or maximum number of lots as these are displayed in the store. Using
more hidden fees that are only seen when viewing the final cart cost or after
placing an order are likely to make a buyer leave the store or cancel the order.
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| Author: | yorbrick | | Posted: | Apr 4, 2024 13:37 | | Subject: | Re: Cancelled order | | Viewed: | 46 times | | Topic: | Buying | |
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| In Buying, morrispd writes:
| | Hi, could someone help please as it is my first time ordering. I ordered and
paid for some parts to complete a set but since I completed the order it has
been cancelled by the seller. Comment on message informing me says feedback
is required to order? I tried to message seller to ask but it says I am on their
stop list.
Can someone give me a good reason not to leave bad feedback, is this the seller
or the system which has failed me? Should I be able to order just a few parts
and pay the postage?
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There is no way a seller can block zero feedback buyers, so some sellers just
cancel orders. You can leave feedback if you like, but you will get a negative
back. For you, that could be serious, as it is possible to block buyers with
negative feedback and that will mean you cannot buy form significantly more sellers
that have this option turned on.
So long as you got a refund, I'd leave it. Least favourite the store though,
and don't return to it in future. Or alternatively, place an order with someone
else and get feedback, then return to the first seller asking if you are worthy
enough now.
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| Author: | yorbrick | | Posted: | Apr 4, 2024 05:27 | | Subject: | Re: Are other themes possible? | | Viewed: | 53 times | | Topic: | Designer Program | |
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| | | Is it possible to have offerings from other themes, maybe branded themes like
Star Wars, Harry Potter, etc? I wonder what everyone else's thoughts are?
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There is no chance for licensed themes to be done without the IP holder's
agreement.
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| Author: | yorbrick | | Posted: | Apr 4, 2024 02:29 | | Subject: | Re: what is max number of neutral and neg comment | | Viewed: | 51 times | | Topic: | Off Topic | |
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| In Off Topic, Gambit57 writes:
| | I should have read the comments/feedback before buying from this one seller.
He left me a negative feedback after I left him a neutral one. Most of the comments
about him concerned his high price of shipping . My feedback to him was about
stuffing over 100 in two snack sized baggies. I tried talking to him but he is
very belligerent. Why does Bricklink still allow him to have a store
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I cannot see LEGO banning someone selling on bricklink for using a small number
of bags with 100 parts in each, when this is how LEGO sells its products. Especially
now they are trying to cut down on plastic waste, banning someone that is trying
to be more environmentally conscious is very unlikely.
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| Author: | yorbrick | | Posted: | Apr 4, 2024 01:16 | | Subject: | Re: New filter based on % off | | Viewed: | 22 times | | Topic: | Suggestions | |
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| In Suggestions, TheHatter13 writes:
| | That could work but I would still have to manually go through them. I use the
want list filter and select the min option to apply in bulk. If I just want parts
at a certain percentage that would not work as the lower sale items would still
be in the list.
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If this was common buyer behaviour because a tool allows it, sellers would double
their prices and offer 50 % off on everything.
Some already do that type of thing, and advertise fake sales in the forum.
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| Author: | yorbrick | | Posted: | Apr 4, 2024 01:07 | | Subject: | Re: what is max number of neutral and neg comment | | Viewed: | 38 times | | Topic: | Off Topic | |
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| In Off Topic, Gambit57 writes:
| | I should have read the comments/feedback before buying from this one seller.
He left me a negative feedback after I left him a neutral one. Most of the comments
about him concerned his high price of shipping . My feedback to him was about
stuffing over 100 in two snack sized baggies. I tried talking to him but he is
very belligerent. Why does Bricklink still allow him to have a store
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There are no limits. It is up to potential buyers to look at feedback and decide
for themselves.
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| Author: | yorbrick | | Posted: | Apr 3, 2024 16:25 | | Subject: | Re: New filter based on % off | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, TheHatter13 writes:
| | I have seen a lot of sellers offer multiple different discounts. It would be
nice to have a filter that you can choose the discounts you want to see instead
of just all sales. Like if a shop has different sale percentages at 10, 25, 30,
50 and 75 percent off you could filter for everything above 50%.
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Just sort by % off descending.
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| Author: | yorbrick | | Posted: | Apr 3, 2024 04:39 | | Subject: | Re: Wishlists (like amazon) | | Viewed: | 42 times | | Topic: | Suggestions | |
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| | | People
could support their favorite content creators and not have acess to their adress,
friends that are not on the adress sharing level can also do that, members of
family can have a way easier time finding something you actually want without
the hassle of looking for it and packing and sending it. It would be a really
fun idea all around imo with a lot of ways to surprise someone.
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Voted no, because of the idea of supporting content creators. This would be abused
from both sides. The buyer has no idea if the seller sends the item. Similarly,
there is no eller protection as the buyer asks for it to be sent to a different
address to their payment address.
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| Author: | yorbrick | | Posted: | Apr 3, 2024 04:31 | | Subject: | Re: Why can't I access the instructions? | | Viewed: | 42 times | | Topic: | Help | |
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| In Help, CykillsGarage writes:
| | Hi there! I've be pretty peeved by some of the new rules and instructions
for BrickLink. I can't view the instructions for a build unless it is not
related to a licensed brand or product. this goes for the same on Moc page on
BL. is there a way to turn the instructions back on for my licensed product related
builds? I don't need it to have the downloadable function, but just a way
to turn the instructions back on.
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LEGO cannot be seen to be making money from intellectual property that they have
no agreement to use. If they allow instructions to be available for designs based
on other companies' IP, that is what they would be doing.
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| Author: | yorbrick | | Posted: | Apr 2, 2024 15:09 | | Subject: | Re: BL says 2 Lots for sale but I just see one?!? | | Viewed: | 33 times | | Topic: | Sales | |
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| In Sales, leggodtshop writes:
| | BL says 2 Lots for sale but I just see one?!?
Bug? Or something else I don't know about?
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One is a superlot, so doesn't show by default.
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| Author: | yorbrick | | Posted: | Apr 2, 2024 11:00 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, LegoLDK writes:
| | In Help, popsicle writes:
| | 2) When you joined (it's after-all, a membership contract) you may have not
agreed with the TOS, but you did accept them This is how the proprietors of
the site have chosen to best operate globally.
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A check box does not allow an opt out of legal rights and obligations.
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The buyer got their refund to which they were entitled to. Site specific rights
such as the ability to place orders, feedback, etc are not cover by legal rights.
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| Author: | yorbrick | | Posted: | Apr 2, 2024 04:59 | | Subject: | Re: Shpment went AWOL, Refund is complete | | Viewed: | 41 times | | Topic: | Problem | |
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File it or ignore it.
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| Author: | yorbrick | | Posted: | Apr 1, 2024 15:00 | | Subject: | Re: Missing Pieces from an Order: 2 times now | | Viewed: | 25 times | | Topic: | Buying | |
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| In Buying, edk writes:
| | In Buying, WildBricks writes:
| | As a seller, 9 times out of 10 I will contact the buyer to let them know something
is missing before shipping and then NEVER HEAR from the buyer. So then their
package is sitting around for days waiting on a response from them. Then their
feedback is 'took a long time to ship and missing parts'. We have no
way of knowing who is going to be a quick responder and who isn't, which
parts are the most important and which is filler.
If you have something in your order that is the reason you placed the order,
then mention it in the notes so that we know and can reach out to you. I've
found that it is always about communication.
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I do not run into not having all parts ordered often but EVERY time I have messaged
the buyer Before shipping an incomplete/partial order they have replied to let
me know how they would like to proceed with the order issue.
I do not see why a buyer is expected to or should have to add a note stating
why they placed the order. Isn't it as simple as they wanted to order the
parts in the order?
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Of course it is best that s seller contacts the buyer if they are missing parts.
But not all sellers do. So if some parts are especially important to the buyer
then indicating this makes sure the seller is aware of it.
It is not always as simple as they need / want all the parts in the order. I
just placed an order with a store, I only need about half the items I ordered.
The other parts are cheap enough, so I'll buy them even though I don't
need them right now. But I wouldn't place the order just for those extra
parts.
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| Author: | yorbrick | | Posted: | Apr 1, 2024 14:43 | | Subject: | Re: Mattel Buys BrickLink | | Viewed: | 45 times | | Topic: | Trades | |
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| In Trades, WildBricks writes:
| |
... and it's been taken down.
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Was it ever up though? Some of it is very BL specific humour for those in the
know.
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| Author: | yorbrick | | Posted: | Apr 1, 2024 12:29 | | Subject: | Re: LEGO To Impose Lifetime Limits w/ LEGO Max | | Viewed: | 53 times | | Topic: | Off Topic | |
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| In Off Topic, 1001bricks writes:
It wouldn't be a bad idea if not an Aprils Fools joke. Think of how much
prices would rocket for existing stock.
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| Author: | yorbrick | | Posted: | Apr 1, 2024 12:26 | | Subject: | Re: Bricklink implement 1 suggestion annually | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, macebobo writes:
| | On April 1st of each year.
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If they implement this suggestion, then they would have fulfilled this year's
quota and they wouldn't need to implement another until next year!
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| Author: | yorbrick | | Posted: | Apr 1, 2024 08:39 | | Subject: | Re: Weird Seller | | Viewed: | 44 times | | Topic: | Problem | |
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| | | refuses to accept PayPal because "the British" always complain about
his orders.
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If every British person that buys from him complains, then chances are he sends
poor quality parts.
Can't you just file a cancellation request, if he refuses then report for
not allowing paypal even though it is offered. Asking for IBAN when offering
paypal is no different to offering PayPal then demanding friends and family.
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| Author: | yorbrick | | Posted: | Mar 31, 2024 12:39 | | Subject: | Re: Missing Pieces from an Order: 2 times now | | Viewed: | 46 times | | Topic: | Buying | |
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| In Buying, bobnikolov writes:
| | In Buying, yorbrick writes:
| | In Buying, Chestercu15 writes:
| | I’m having a hard time with this, as I’ve been trying to buy some specific parts
missing from some sets and 2 times now, I’ve ordered specific parts, added on
a few others to meet the minimum buy for the seller and the seller sends me a
message AFTER shipping that they don’t have or can’t find the parts I actually
needed and still shipped the package. They provide a refund for the missing
parts, but those were the only reason I was buying in the first place.
Is that common business practice, to communicate after shipping that parts are
missing? Would this warrant less than positive feedback?
Newer member here, just seeking some help
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Put a note with the order ... DO NOT SHIP IF MISSING PARTS A, B AND C.
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Sorry, this can't be serious
Any buyer should have templates just in case...
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Yes, I was serious. If the buyer is having the same issue with multiple orders,
it makes sense to ask sellers not to ship if they cannot fulfill the whole order
or the important parts.
|
|
| Author: | yorbrick | | Posted: | Mar 31, 2024 11:22 | | Subject: | Re: Missing Pieces from an Order: 2 times now | | Viewed: | 49 times | | Topic: | Buying | |
|
| In Buying, Chestercu15 writes:
| | I’m having a hard time with this, as I’ve been trying to buy some specific parts
missing from some sets and 2 times now, I’ve ordered specific parts, added on
a few others to meet the minimum buy for the seller and the seller sends me a
message AFTER shipping that they don’t have or can’t find the parts I actually
needed and still shipped the package. They provide a refund for the missing
parts, but those were the only reason I was buying in the first place.
Is that common business practice, to communicate after shipping that parts are
missing? Would this warrant less than positive feedback?
Newer member here, just seeking some help
|
Put a note with the order ... DO NOT SHIP IF MISSING PARTS A, B AND C.
|
|
| Author: | yorbrick | | Posted: | Mar 31, 2024 06:59 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 54 times | | Topic: | Help | |
|
| | | EU consumer law as with any laws around the world, is the province of the people
and their respective nations. EU law is not binding elsewhere if not otherwise
accepted elsewhere. Iow, we here live by the laws created by the representatives
we elect to do just that, and not by the laws other people of the world create
for themselves. Put another way, it's not binding nor enforceable elsewhere.
But now back down to Earth for me There is compliance with law (money returned
as the seller did) and then there are the TOS for the adherence of the entire
membership. Othewise, it just doesn't work. Strikes for behavior on a membership
site, have little to do with the satisfying of any law, as I see it.
Happy to be proven wrong and learn. Sure this is eye-opening for others too
|
I think the direction of travel is actually the opposite. We have seen it with
GDPR laws, tax laws, the German packaging law. That is, if an American seller
wants to sell in the EU (and by advertising to the EU, that is what they are
doing), then they should abide by EU consumer laws. If they don't want the
transaction to be covered by EU consumer laws, then don't sell to te EU.
This is pretty much what happened in the early days of GDPR, even relatively
minor things like cookie tracking for advertising. Many US (and elsewhere) based
sites blocked access to EU viewers as they were not GDPR compliant at the time
and it was easier to block users than resolve the issue quickly. It wouldn't
surprise me if the same happens with consumer laws, that if a US company wants
to access customers in the EU then they have to comply with EU consumer law.
They have the option to not advertise to EU customers. This doesn't always
help the buyer, of course. Quite a few ebay sellers stopped shipping to Germany
due to the packaging law registration costs. Of course, if the German consumer
chooses instead to pretend to not be in the EU, using a VPN forwebsite access
or a US reshipper for their delivery address, then that is (presumably) different.
There are of course other barriers to returns. I buy a fair bit of hobby electronics
from China. If I decided to return a cheap product, the cost for me to return
it is likely to be more than the cost of the product. So the business can easily
comply by saying the consumer can return at their expense but are unlikely to
have to deal with returns.
|
|
| Author: | yorbrick | | Posted: | Mar 31, 2024 05:24 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 63 times | | Topic: | Help | |
|
| In Help, StarBrick writes:
| | In Help, yorbrick writes:
| |
There is a downside to this though. If an EU (or UK) buyer wants to cancel an
order and not receive an NPB, then it is better to pay, then invoke their right
of return once it is sent (or just once paid) and then post about it in the forum.
It is especially hard on the the seller if they don’t indicate who pays for return
costs.
|
I think not. BL states this when a NPB may be filed (its NOT obligatory!):
"If there is no payment or communication from the buyer within seven days
of submitting an order, the seller may file a Non-Paying Buyer (NPB) alert."
Seller misused the NPB here as payment was made.
So BL did the only right thing here: remove the NPB as it was incorrectly used
by the seller.
|
Yes, and if a seller says they will NPB a buyer for not paying, the buyer just
needs to pay then cancel to avoid the NPB.
|
|
| Author: | yorbrick | | Posted: | Mar 31, 2024 04:37 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 49 times | | Topic: | Help | |
|
| | | What could be argued is that BL parts orders are “goods made to order or clearly
personalised.” Those are exempt from the “cooling-off” period.
|
It used to be that lego.com PAB orders were not returnable. They have changed
their rules so that they are now returnable so long as the whole PAB order is
returned. So if LEGO have relented on their 'no PAB returns' line, presumably
there is some legal reason behind it.
|
|
| Author: | yorbrick | | Posted: | Mar 31, 2024 04:33 | | Subject: | Re: Any theories on why a used part costs more ? | | Viewed: | 62 times | | Topic: | Selling | |
|
| In Selling, getlego writes:
| | I randomly looked at some parts in my inventory and I found one example of a
used part costing ten cents more that a new part. I'm sure I've seen
other examples but that's not the issue. What is it that drives prices the
best. Is it possibly part of the algorithm to fill someone's wanted list
or do people mostly default to used parts on that list? I thought this could
help us sellers use better methods of selling somehow.
The part I'm talking about is 3068bpb0929 2x2 map tile. Last six months .27
cents used, compared to .17 cents new.
any thoughts on this ? I've sometimes thought about listing everything used
unless it was a rare part. You would lose money up front but possibly make more
sales ???? Apparently on this part you would make more money. Just a strange
topic I thought would be fun to discuss.
|
It can happen when a once relatively hard to find part suddenly becomes more
common as it is in a new set. There is often a lag for prices to stabilise especially
if people using wants lists don't care if they overpay a little to get it
all in one order.
|
|
| Author: | yorbrick | | Posted: | Mar 31, 2024 04:28 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 48 times | | Topic: | Help | |
|
| In Help, StarBrick writes:
| | In Help, Admin_Russell writes:
| |
Since you originally paid for the order, the NPB has been removed.
This is the same case with a seller - if a buyer receives the order, any NSS
on that order is removed.
|
Glad this was the conclusion!
Enjoy the rest of the Easter weekend  .
|
There is a downside to this though. If an EU (or UK) buyer wants to cancel an
order and not receive an NPB, then it is better to pay, then invoke their right
of return once it is sent (or just once paid) and then post about it in the forum.
It is especially hard on the the seller if they don’t indicate who pays for return
costs.
|
|
| Author: | yorbrick | | Posted: | Mar 31, 2024 04:18 | | Subject: | Re: Seller not Replying to Postage Question | | Viewed: | 38 times | | Topic: | Help | |
|
| In Help, LL_0937 writes:
| | Hi,
3 weeks ago I messaged an overseas seller's store to ask if I could have
an approximate cost for shipping an item to Australia, as shipping to here can
sometimes cost more than the item being purchased.
The seller still hasn't read my message. Am I doing something wrong?
Usually I would request a quote, but the seller did not have that option, so
I messaged the store, because the seller doesn't want to be contacted.
Does the seller just ignore messages relating to shipping cost, as they don't
want to waste time trying to find the cost of shipping unless they know I'm
going to buy, or do they not check their store messages?
I would appreciate any help.
Thank you,
Levi
|
You could message them and ask them why ...!
|
|
| Author: | yorbrick | | Posted: | Mar 30, 2024 14:49 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 59 times | | Topic: | Help | |
|
| In Help, Bibosstone writes:
| | In Help, crazylegoman writes:
| | I think you need to provide another piece of information for people to understand
the situation better: Why did you order something and then send it back? Was
the order damaged or incomplete?
David
|
please understand that as a consumer you have extensive rights in europe.
if you do not like the quality of the goods, you can return them to the retailer
for any reason. this is normal day-to-day business in europe.
but sometimes there are dealers who do not like this. the only thing i want to
discuss here is the "Non-Paying Buyer Alert system" has been abused by
the dealer and what i can do about it and this is a problem for all buyers from
Europe if they buy from European dealers.
|
It has not been abused. Tge seller refunded you according to the law. However
your right to cancel is totally different to the right for a seller or marketplace
to refuse service and stop you buying if you place many orders and keep returning
them, even though you are entitled to return them.
|
|
| Author: | yorbrick | | Posted: | Mar 30, 2024 14:45 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 55 times | | Topic: | Help | |
|
| In Help, popsicle writes:
| | In Help, Ber_i writes:
| | From the same TOS:
Buyer Terms:
As a Buyer, if you place an order in a store on the Site, then you are obligated
to complete the purchase, subject to any rights you may have to cancel an order
under applicable law or under these Terms.
And
As a Buyer, you can request an order be cancelled for the following reasons:
…
Applicable law gives you the right to cancel the order
So you can accept the TOS with no problem and still be protected by European
consumers protection laws.
|
After payment is made and accepted? Yes, even weeks after it is delivered.
|
|
|
| Author: | yorbrick | | Posted: | Mar 30, 2024 14:44 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 58 times | | Topic: | Help | |
|
| | | Thank you for reading correctly. Yes, that's exactly what happened! And now
I don't know what to do!
|
You accept the NPB and move on.
You ordered goods, paid for them, the seller supplied them and you chose to return
them under your EU right to cancel and the seller refunded. They have complied
fully with the EU law. EU law doesn't guarantee you the right to buy in future.
If you mess a seller around, then they are entitled to stop you buying in the
future. Similarly, EU law doesn't cover feedback. The seller is entitled
to leave you negative feedback, without breaking any EU laws.
|
|
| Author: | yorbrick | | Posted: | Mar 30, 2024 05:29 | | Subject: | Re: Closing store for holidays ? | | Viewed: | 31 times | | Topic: | Help | |
|
| In Help, AjaysBrickStore writes:
| | Hi,
Whilst on a short holiday is it the norm to leave the store open with a note
when orders will be picked or would I be better of closing so as not to get any
negative feedback/complaints about orders taking longer. I'm new still to
the selling side and still playing about with everything on here ?
Kind regards
Aaron
|
If it is more than a couple of days, close it.
|
|
| Author: | yorbrick | | Posted: | Mar 29, 2024 04:16 | | Subject: | Re: Searching for multiple sets from one buyer? | | Viewed: | 31 times | | Topic: | Help | |
|
| In Help, dethkruzer writes:
| | So I haven't actively used bricklink that much, so I wanted to ask: is there
some function that lets me search for multiple different sets at the same time
to see if there is a seller with all said sets for sale?
|
Click want in the top banner and create a wants list.
|
|
| Author: | yorbrick | | Posted: | Mar 28, 2024 13:54 | | Subject: | Re: Ordered new Lego, sold me used Lepin pieces | | Viewed: | 42 times | | Topic: | Problem Order | |
|
| In Problem Order, StarBrick writes:
| | What action is required to have this former seller access the selling side again
with a new account and repeating what he did before?
Is there an IP-check? (useless when using VPN I guess?)
Is there an ID-check?
How is TLG in general protecting the users of BrickLink for these loopholes?
I know, when I put easter eggs instead of Lego bricks in a shipment, TLG can
not prevent me from doing so. But it's kind of scary.....
|
Probably none. I imagine that is why they deregister rather than get suspended.
|
|
| Author: | yorbrick | | Posted: | Mar 28, 2024 13:53 | | Subject: | Re: IF YOUR WAITING ON A DELIVERY FROM ME SORRY | | Viewed: | 40 times | | Topic: | Announce | |
|
| In Announce, Funky.Figures writes:
| | Hi
Sorry to all my customers waiting on a delivery
iv had some issues and am late posting a lot of orders
These will all get posted on this Saturday
please accept my apologies as this isn't the norm
Gary
|
You are probably better off emailing your customers than posting it here.
|
|
| Author: | yorbrick | | Posted: | Mar 28, 2024 13:51 | | Subject: | Re: Add optional tracking without insurance | | Viewed: | 20 times | | Topic: | Shipping | |
|
| In Shipping, RebelliousBrick writes:
| | In Shipping, yorbrick writes:
| | In Shipping, RebelliousBrick writes:
| | In Shipping, theogdog writes:
| | As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Doesn't tracking always come with standard insurance up to a certain amount?
its when the value of the package exceeds the standard insurance that you pay
for extra insurance.
|
Yes but it isn't much. £20 for tracked parcels and £50 for signed for. And
it doesn't necessarily cover things like the condition of the box of an expensive
set if it is damaged.
|
yeah but OP asked for tracking without insurance which I believe is impossible
because tracked always comes with basic insurance (but yes that basic insurance
doesn't cover a big amount)
|
Not here. You can get basic tracking that has no proper insurance. Royal Mail
will refund up to a small amount for loss or serious damage but it isn't
actually insurance, it is compensation for failure in service.
|
|
| Author: | yorbrick | | Posted: | Mar 28, 2024 11:15 | | Subject: | Re: Add optional tracking without insurance | | Viewed: | 26 times | | Topic: | Shipping | |
|
| In Shipping, RebelliousBrick writes:
| | In Shipping, theogdog writes:
| | As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Doesn't tracking always come with standard insurance up to a certain amount?
its when the value of the package exceeds the standard insurance that you pay
for extra insurance.
|
Yes but it isn't much. £20 for tracked parcels and £50 for signed for. And
it doesn't necessarily cover things like the condition of the box of an expensive
set if it is damaged.
|
|
| Author: | yorbrick | | Posted: | Mar 28, 2024 09:14 | | Subject: | Re: Add optional tracking without insurance | | Viewed: | 28 times | | Topic: | Shipping | |
|
| In Shipping, theogdog writes:
| | As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
You can offer what you like through instant checkout. Insurance is for you.
If you offer a cheaper method with no insurance and the buyer chooses it, you
are still responsible for refunding if the parcel is damaged and returned to
you. So add / charge for insurance anywhere you would not be willing to refund
on return.
|
|
| Author: | yorbrick | | Posted: | Mar 28, 2024 02:17 | | Subject: | Re: Ordered new Lego, sold me used Lepin pieces | | Viewed: | 77 times | | Topic: | Problem Order | |
|
| | | And he's no longer registered. headhunter_odst (193) Is the seller.
|
It is good the account is no longer active, although not being registered suggests
they made that choice rather than being suspended or banned.
In the future, do yourself a favour and check feedback for selling before buying
from a store. The recent ones wouldn't have been there when you placed the
order, but there would have been older feedback indicating issues with this store.
|
|
| Author: | yorbrick | | Posted: | Mar 27, 2024 16:53 | | Subject: | Re: Missing pieces on a set | | Viewed: | 54 times | | Topic: | Help | |
|
| In Help, cszM writes:
| | Hello,
I bought 2 sets from a store and one of them was incomplete (it was supossed
to be complete). I've written the seller with a list of the missing pieces,
my email was read but I have no answer, it's been more than two weeks since
I send the email.
What should I do?
|
Which set was it, and which parts were missing? As not all sets have to have
all the parts in the inventory to be considered complete when used.
|
|
| Author: | yorbrick | | Posted: | Mar 27, 2024 10:51 | | Subject: | Re: How should I react to NPB? | | Viewed: | 42 times | | Topic: | Help | |
|
| In Help, salbuchim writes:
| | I know.... thats the part where i was surprised
he wasnt replying or reacting anything and the all the sudden i got NPB alert
what should i do now
|
https://www.bricklink.com/help.asp?helpID=65
Did you follow this and request the cancellation, or did you just message the
seller asking them to cancel it?
If you have the NPB completed against you, then you can try asking for it to
be removed as you thought the postage was too much. The NPB won't matter
unless you make a habit of placing orders and not paying for them. However, you
might get negative feedback for not paying for this order and would not be able
to leave feedback for the seller.
In the future, ask about shipping costs before placing the order if they are
not calculated by instant checkout or detailed in the seller terms. Shipping
large or heavy boxes internationally with tracking can be expensive.
|
|
| Author: | yorbrick | | Posted: | Mar 27, 2024 04:31 | | Subject: | Re: Minifigure number before set inventoried? | | Viewed: | 27 times | | Topic: | Catalog Identification | |
|
| In Catalog Identification, eprinsep writes:
| | Is it possible to find the part number of a complete minifigure in a newly released
set before the set is inventoried on Bricklink?
|
If you know the figure's name you can search for it to see if it has been
added.
|
| Author: | yorbrick | | Posted: | Mar 26, 2024 17:01 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Did you keep the email with the order details?
|
| Author: | yorbrick | | Posted: | Mar 26, 2024 11:12 | | Subject: | Re: Financial Times of London LEGO Vid | | Viewed: | 40 times | | Topic: | General | |
|
| In General, WildBricks writes:
I've only skim watched it so far but will watch it properly later. It looks
professionally done.
|
|
| Author: | yorbrick | | Posted: | Mar 26, 2024 08:42 | | Subject: | Re: BL refund (as buyer) not received | | Viewed: | 41 times | | Topic: | Problem Order | |
|
| In Problem Order, JusTiCe8 writes:
| | Hi,
I have an order and following a little issue, seller have issued a refund through
BL.
On the order page, there is a refund frame with the amount.
But, as I've paid using paypal outside BL, I guess refund cannot be
done but there is no error reported, seller's account have been debited the
amount and it looks like to have gone into nowhere ! I didn't receive any
communication from BL for now on this matter.
If someone at BL wish to help, order is 24614935.
Any help will be much appreciated.
Regards.
|
Bricklink cannot help you here. If it was paid outside of Bricklink, the refund
has to be done via PayPal and not via Bricklink. Even if it was done via onsite
payment, Bricklink would not be able to refund you, it would still need to be
initiated by the seller.
How do you know that the seller's account has been debited?
|
|
| Author: | yorbrick | | Posted: | Mar 26, 2024 06:53 | | Subject: | Re: New custom Lego minifigures | | Viewed: | 46 times | | Topic: | LEGO products | |
|
| In LEGO products, The_Boyz_Bricks writes:
| | With the introduction of custom Lego minifigures allowing torso customization(https://www.lego.com/en-us/minifigure-factory),
I'm just curious about how these custom torsos fit into the catalog and its
policies about custom prints. Thanks!
|
It will be interesting to see how often people try to add them to the catalogue,
or if any get listed under current listings especially where they have official
prints.
For example, someone could have the "apples" torso printed in green on
the front of the torso and blue on the reverse and then try to list this as a
rare misprint as the back colour is incorrect.
Or have "LEGO STORE 2012 City Name" printed on the back and claim it
is a rare giveaway, or try and replicate existing store torsos.
|
|
| Author: | yorbrick | | Posted: | Mar 26, 2024 04:26 | | Subject: | Re: Dubious identification mails - or not? | | Viewed: | 31 times | | Topic: | Help | |
|
| | Are the emails coming from bricklink.com? |
| Author: | yorbrick | | Posted: | Mar 26, 2024 03:13 | | Subject: | Re: EMAIL FROM BRICKLINK TEAM | | Viewed: | 53 times | | Topic: | Off Topic | |
|
| In Off Topic, Geoff_Smith writes:
| | Hello. I got what I think might be a suspicious email last night at precisely
midnight UK time ( 8pm Bricklink time ).
I didn't open it because I thought it might be a hack attempt, but it was
from Bricklink Team and the title was Attention sellers.
I'm wondering if anyone else received a similar email?
|
Same here. It looks genuine and has good advice in it.
|
|
| Author: | yorbrick | | Posted: | Mar 25, 2024 17:26 | | Subject: | Re: Real price on complete shop | | Viewed: | 38 times | | Topic: | Sales | |
|
| In Sales, OldBrixAndMore writes:
| | In Sales, peregrinator writes:
| | In Sales, OldBrixAndMore writes:
| | Actually there are more than 16.000 lots and about 350k part, 98% is used.
shop worth average sold is 50k by 500 errors so approx 60k €
What is a price i could ask for or maybe there are some resellers interested
in something like that.
|
I think around 1/3 to 1/2 is the going rate? So 20-30K €
|
Thanks, this is what I was looking for.
|
You have got so many empty boxes and instructions though. They are going to be
very hard to sell to another seller.
|
|
| Author: | yorbrick | | Posted: | Mar 25, 2024 10:11 | | Subject: | Re: Bricklink vs. Brickset | | Viewed: | 48 times | | Topic: | General | |
|
| In General, SDF_Bricks writes:
| | I recently sold a set, and the buyer came back saying there are SEVERAL missing
pieces. Those are all LARGE pieces (not real cheap). He also said he checked
inventory against BrickSet (Not BrickLink). I'd like to give the buyer the
benefit of the doubt, but when there are 20 large missing parts (Including a
linear actuator), I'm rather not sure.
|
I'd trust bricklink over brickset when it comes to Inventories. Brickset
imports them from other places.
|
|
| Author: | yorbrick | | Posted: | Mar 24, 2024 10:44 | | Subject: | Re: The order came wrong | | Viewed: | 56 times | | Topic: | Problem Order | |
|
| In Problem Order, Seph6 writes:
| | The three options were to return everything for a full refund and I have to prove
that I paid taxes, or to return just the wrong minifigure, or to accept 10 US
dollars as compensation.
My problem is that he wasn't flexible, as he was the one who made the mistake,
I think he could have asked what I wanted to do.
I'll tell you how I wanted to resolve this, I wanted the price of the head
plus shipping price. My purchase was two minifigs, the wrong one was about 60%
of the total purchase. I already ordered the head, it cost a total of 19 dollars
(and this amount should not include taxes). My order for it cost 85, plus about
another 85 with tax. He would have to pay me 170 dollars, in perspective, 19
isn't it
so much, or is it?
|
Why are you paying 100% of the order value in tax?
|
|
| Author: | yorbrick | | Posted: | Mar 23, 2024 02:32 | | Subject: | Re: Can anyone identify this printed tile? | | Viewed: | 63 times | | Topic: | Catalog Identification | |
|
| | It looks like it was printed on a printer rather than pad printed. |
|
| Author: | yorbrick | | Posted: | Mar 23, 2024 02:30 | | Subject: | Re: Question about set 40712 availabilty on BL | | Viewed: | 62 times | | Topic: | Off Topic | |
|
| In Off Topic, stranqe writes:
| | In Off Topic, WILYKAT writes:
| |
I was just checking to see what's the average price, and there's a number
of sellers who has 50+ of this set somehow. The set was gift with purchase from
LEGO. Either someone placed multiple orders with LEGO to get 50+ sets or they
got it from another means.
Any idea how would someone get 50+ of 40712 sets legally?
|
those are all in china. rules are very different there. look at US only listings
its only 1-3 qty with one person having 10 as the most available.
|
Yeah Chinese sellers often have large numbers of promos.
Once I was asked by someone as I left a LEGO Store if I wanted to sell the promotional
set I had been given (for a small amount compared to the BL price). I hung around
for five minutes and noticed there was two guys, one near the till and one outside
the store. And they did get some hits, presumably people that bought something
they wanted and didn't really care about the promotional set and saw the
money offered as a bonus.
|
|
| Author: | yorbrick | | Posted: | Mar 22, 2024 09:32 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 69 times | | Topic: | Problem | |
|
| | | I almost feel tempted to mess with these people a bit by following the link,
then entering "BIGSC" as the username and "AMMER" as the password.
Maybe even submitting random jumbles of letters, numbers, and quotation symbols
as both the username and password.
|
I did a few yesterday with fake details. They instantly ask you for the OTP once
you have entered the account details, so presumably they are not being read by
a human but just automatically scraped and submitted to bricklink to generate
the OTP passcode request to be sent to your email, which the scammed user is
then meant to give to the scammer through their website.
|
|
| Author: | yorbrick | | Posted: | Mar 22, 2024 09:27 | | Subject: | Re: Getting quotes | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, zorbanj writes:
| | In Help, calebfishn writes:
| | In Help, zorbanj writes:
| |
This is because most quotes don't result in a sale, which is a waste of the
seller's time.
|
66% of quotes I provide are accepted. I like this system and I don't think
it is a waste of time. I think that is because the buyer actually fills out a
cart.
|
I think my post was vague. I've had quotes enable in my shop since the beginning.
I even have a link in my terms to the BL help page for how to request a shipping
quote.
My own conversion rate is about 1/3, mostly because international buyers are
shocked a the shipping cost.
|
I found something similar.
When I was shipping internationally, most quotes were not accepted but I believe
that was mainly because (1) most domestic customers should not need to ask for
a quote as the shipping prices should have been clear from terms (or later, from
IC) so I got few domestic quote requests and (2) the high shipping prices for
lowish value international orders were nearly always rejected.
Once I stopped shipping internationally, I didn't get many quote requests
as domestic shipping was nearly always already calculated though IC so there
should not be any reason to ask for a quote. I can understand asking for a quote
when IC did not calculate shipping for larger sets or very heavy orders. But
I really don't know why some buyers were still asking for quotes when IC
would have calculated it for their prospective order. Nearly all the of the few
I received on such prospective orders did not actually lead to an order once
I entered the same postage costs as IC would have told the buyer. I can only
assume they were hoping that I would give them a lower price than what was being
shown to them through the checkout.
|
|
| Author: | yorbrick | | Posted: | Mar 22, 2024 06:52 | | Subject: | Re: Change filters on Wanted Lists | | Viewed: | 29 times | | Topic: | Help | |
|
| In Help, v100Bricks writes:
| | I am not aware of a way to do this either and find it annoying.
Unless anyone can suggest a way I would raise this in the Suggestions forum so
people can vote. Not sure if it makes a difference or not
|
I don't think it makes a difference. The ability to set your own default
settings for searches (whether on want lists or catalogue searches) has been
suggested many times before.
|
|
| Author: | yorbrick | | Posted: | Mar 22, 2024 03:21 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 62 times | | Topic: | Problem | |
|
| | |
You have some very good points here. The whole communication architecture on
BrickLink is definitely in need of some upgrades. They may want to start looking
into it sooner rather than later.
For example, every transaction I have on eBay has everything done through the
eBay platform. There is never any communication outside of the platform between
myself and anyone that I purchase something from. In that way, the user on the
other end remains completely anonymous. It would be a good model to look into.
|
That is partly so they can monitor communication and partly (probably mostly)
to stop deals being done outside of eBay. Anonymity is just a by-product. Here,
any businesses selling on ebay (or elsewhere) are required to have their identity
and address shown before a buyer decides to buy.
|
|
| Author: | yorbrick | | Posted: | Mar 22, 2024 02:55 | | Subject: | Re: 92590 Backpack open | | Viewed: | 32 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, kittybrickz writes:
| | In Catalog Requests, Saitobricks.ca writes:
| | In Catalog Requests, The_Boyz_Bricks writes:
| |
Can this part be renamed to say "Minifigure Backpack/Bag Open" instead
of "Minifigure Backpack Open"? Thanks!
|
Add the word “sack” to that.
|
Satchel 
|
Rucksack!
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 14:10 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 63 times | | Topic: | Problem | |
|
| In Problem, randyf writes:
| | In Problem, chetzler writes:
| | I don’t know why BrickLink has suddenly become such a juicy target.
|
All of it started fairly shortly after all of the extremely unpopular part merges
started to actually occur. I have a strong feeling that a user here that was
very upset about the decisions made is having some "fun" at BrickLink's
expense.
And judging from the people who are receiving phishing emails (e.g I'm not),
the phisher is probably part of an online BrickLink group somewhere else (Facebook?
Discord?) that all of you are also part of or maybe they ordered from all of
the phishees in the past and already have all of your contact information to
use.
|
I checked earlier, the .net site is about two months old and the bricklink-com.co
just two weeks. Whether it is linked to merges, I don't know. Haven't
some people mentioned high value sets being added? That suggests financial fraud
rather than just messing about.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 13:32 | | Subject: | Re: Something to keep in mind about picture reqs | | Viewed: | 41 times | | Topic: | General | |
|
| In General, Nubs_Select writes:
| | In General, crazylegoman writes:
| | Doesn't every buyer have the seller's address anyway, once an order is
placed?
|
+1 since I started selling on bricklink I’ve given up on privacy as someone dosnt
been need to place and order, just a quote, and they can see my name, address,
and email.
|
Have they changed it then? It used to be that a quote didn't send the seller's
email address or postal address.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 12:20 | | Subject: | Re: Selling bulk Lego help | | Viewed: | 45 times | | Topic: | Selling | |
|
| In Selling, Catfish240 writes:
| | Hi, I am relocating to another country and want to sell my kids Lego. I don’t
have time to create an inventory of each individual piece. But have separated
it into colors and figures.
What is the best way to get a good price to sell it this way?
Thanks!
|
You won't get a good price if you sell it as mixed up bulk.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 12:07 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 48 times | | Topic: | Problem | |
|
| | | Anyway, with a very official looking email in hand, I clicked the suggested logout
from all devices link and had just about entered my credentials in the new window
to log back in when I noticed two minor things that seemed just a bit off. I
won’t mention those things in case the fraudsters are reading. I looked at the
URL and it was very close to BrickLink’s (it was not the .net one that was mentioned
before). Needless to say, I immediately changed my PW and reenabled the one-time
PIN (I had turned it off because I was being repeatedly prompted for a new PIN
over very short time spans even when I hadn’t logged out). I’ll also be downloading
my inventory
|
It must be a different one, as the .net one that goes to bricklink-com.co doesn't
really look anything like the frontpage of BL. No BDP banner, no "Browse"
box. Plus the login box is very different as it is a full page rather than a
pop-up. Also none of the buttons like "remember this login" tickbox work
if you click them.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 12:06 | | Subject: | Re: WARNING! Login from new device phishing emai | | Viewed: | 35 times | | Topic: | Problem | |
|
| | | MFA? They did that with OTP.
Mandatory OTP? They did that last week. It’s annoying and people are opting
out (like you did at first).
|
The OTP doesn't work anyway, as the scammers can get the user to send the
OTP code to them.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 07:21 | | Subject: | Re: Paypal package tracking | | Viewed: | 31 times | | Topic: | Selling | |
|
| In Selling, Akir writes:
| | Hey,
I just got a message from paypal saying that from April 15 they offer package
tracking for products paid for with paypal. Does bricklink know about this, and
will it make any changes necessary, on the page and/or for sellers?
Thanks and greetings,
Patrick
|
I imagine it will be regional, based on what the local postal providers can offer.
It shouldn't affect bricklink sales at all though. It is up to sellers to
provide any tracking in a dispute about non-delivery, whether that tracking comes
from their postal service or paypal.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 06:25 | | Subject: | Re: Phishing emails | | Viewed: | 43 times | | Topic: | Technical Issues | |
|
| In Technical Issues, Nicholas_morrow writes:
| | I have gotten several emails from support@Policyking.net about suspicious activity.
They keep trying to hack into my account.
|
Do yourself a favour. Set up a filter to automatically delete any email from
support@Policyking.net.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 06:11 | | Subject: | Re: Phishing email | | Viewed: | 103 times | | Topic: | Administrative | |
|
| The OTP codes are going to be useless to combat scammers.
The current phishing scam is asking people to sign in with their user name and
password. Once those are entered, on the next page they are asking for the OTP
code that bricklink has sent.
No doubt they are automating logins so the user enters their username and password
on the fake site and then the scammers attempt a login at the real bricklink,
generating the real OTP email and the user then enters this on the fake site.
The scammer then has the username, password and real (and unused) OTP code which
they can use on the real bricklink.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 06:04 | | Subject: | Re: Is Bricklink sending out login alerts? | | Viewed: | 52 times | | Topic: | General | |
|
| In General, Hardstone writes:
| | I have received two separate "Login From New Device" emails in the last
six hours. I am well aware of all the hacking attempts and fraudulent sites pretending
to be Bricklink out there.
Both emails game from "support@policyking.net". I don't believe either
email was legit and I have ignored both so far. Still, I did login briefly last
night and thought that I should ask if they were legit incase they were.
I still doubt their legitimacy and logged in from a "bricklink.com" shortcut
saved in my browser favorites.
|
No doubt they are scam emails. If you go to policyking.net then it redirects
to https://www.bricklink.com.co/ and shows a fake bricklink login page. The only
active boxes are for your user name and password. The forget password and problem
links are dead, as are the stay logged in and register boxes.
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 05:56 | | Subject: | Re: Problem with order | | Viewed: | 23 times | | Topic: | Help | |
|
| In Help, SezaR writes:
| | In Help, yorbrick writes:
| | In Help, Akir writes:
| | In Help, Sesax1981 writes:
| | Hello, I’m a seller!
Half and week ago, buyer placed an order, I’ve sent it two days after. Of course
I have proof of sending, tracking number, every confirmation he needs.
Now it is 12 days (including weekends) when order was still on the way, I keep
messaging with buyer of course - but today he is writing me about refund few
times, because order has not arrived, I wrote to him that sometimes deliver is
delayed for some reasons, but I can’t help it even if I want to.
Of course it is frustrating for him, I totally understand that, but I’ve checked
tracking number moment ago and there is information that order is already delivered
to buyer, but he was/is telling me whole day that it was’nt.
Adress was correct, could you give me some advice what to do?
Pamela
|
If the buyer claims they did not receive the order, you as the sender should
file a claim with the post office (at least that's how it works in Austria,
I assume in Italy it's similar). They should then show you a proof of delivery
or refund the value of the package to you. That probably means hours in "customer
service" phone lines and waiting for weeks for replies, but if it's a
valuable package...
|
They already said that the tracking indicates it has been delivered. The mail
provider won't refund when they say they have delivered it.
|
False! I wrote my experience with CanadaPost:
https://www.bricklink.com/message.asp?ID=1459988
|
And you think the Italian post service will do the same?
|
|
| Author: | yorbrick | | Posted: | Mar 21, 2024 05:14 | | Subject: | Re: Problem with order | | Viewed: | 23 times | | Topic: | Help | |
|
| In Help, Akir writes:
| | In Help, Sesax1981 writes:
| | Hello, I’m a seller!
Half and week ago, buyer placed an order, I’ve sent it two days after. Of course
I have proof of sending, tracking number, every confirmation he needs.
Now it is 12 days (including weekends) when order was still on the way, I keep
messaging with buyer of course - but today he is writing me about refund few
times, because order has not arrived, I wrote to him that sometimes deliver is
delayed for some reasons, but I can’t help it even if I want to.
Of course it is frustrating for him, I totally understand that, but I’ve checked
tracking number moment ago and there is information that order is already delivered
to buyer, but he was/is telling me whole day that it was’nt.
Adress was correct, could you give me some advice what to do?
Pamela
|
If the buyer claims they did not receive the order, you as the sender should
file a claim with the post office (at least that's how it works in Austria,
I assume in Italy it's similar). They should then show you a proof of delivery
or refund the value of the package to you. That probably means hours in "customer
service" phone lines and waiting for weeks for replies, but if it's a
valuable package...
|
They already said that the tracking indicates it has been delivered. The mail
provider won't refund when they say they have delivered it.
|
|
| Author: | yorbrick | | Posted: | Mar 20, 2024 09:09 | | Subject: | Re: Sales to new members | | Viewed: | 43 times | | Topic: | Selling | |
|
| In Selling, BigBrickLab writes:
| | I know that you can choose not to sell to members with no feedback.
|
You cannot stop buyers with no feedback placing an order. You can refuse to sell
to them but you risk negative feedback if you refuse to supply an order placed.
|
|
| Author: | yorbrick | | Posted: | Mar 20, 2024 08:02 | | Subject: | Re: New minifigure assembled/unassembled | | Viewed: | 34 times | | Topic: | Help | |
|
| | | But even so, I would like the rule to say that only minifigs that come
from the factory assembled can be sold as new.
|
Same here. But I guess the problem is all the sellers that have assembled their
figures would take a hit on their perceived value as their new stock becomes
used, and would also need to do some work to update their listings.
My approach to the issue over the last 8-10 years or so has been to least favourite
every store that says that they assemble minifigures, whether it is in their
terms or they say it here. In the long term that helps avoid stores that do it.
|
|
| Author: | yorbrick | | Posted: | Mar 19, 2024 10:55 | | Subject: | Re: How many mistakes in an order are OK? | | Viewed: | 53 times | | Topic: | Buying | |
|
| In Buying, peregrinator writes:
| | In Buying, BrickBonder writes:
| | How many mistakes in an order do you all tolerate before contacting a seller?
|
If the mistakes are only a few cents worth of items then I don't bother.
Doesn't have much to do with the number of lots - I don't tend to order
larger quantities, but I've definitely fulfilled such orders!
|
Even then, I'd still inform (without complaining) the seller about it. At
least they know they have made an error and can correct their inventory and hopefully
avoid making the error again. I don't think informing has to be complaining.
I've told a seller before that a couple of cents part was the wrong one or
was missing but don't worry about sending the right one or refunding. Especially
if it is the wrong part, they might have a lot more of the same part incorrectly
inventoried and will make the same mistake again and again until told about it.
|
|
| Author: | yorbrick | | Posted: | Mar 19, 2024 04:31 | | Subject: | Re: How many mistakes in an order are OK? | | Viewed: | 76 times | | Topic: | Buying | |
|
| | None. Always inform the seller about errors. |
|
| Author: | yorbrick | | Posted: | Mar 19, 2024 03:42 | | Subject: | Re: Need "Item For Sale Condition" Clarification | | Viewed: | 36 times | | Topic: | Selling | |
|
| In Selling, Nubs_Select writes:
| | In Selling, yorbrick writes:
| | In Selling, Nubs_Select writes:
There is nothing special or unique in that set so there shouldn't be an issue
with the listing. If there was a sticker sheet or decorated part that only came
in the set that is missing, then is it really the special set? If an incomplete
set should have a unique part that makes it the set and that piece is missing,
is it really the set?
|
Except it is missing its instructions which are what make the set unique technically
speaking. But to the best of my knowledge bricklink isn’t worried with the “philosophical”
side of what makes a set a set as I’ve seen many listing for incomplete sets
that contain only a fraction of the parts for a sub build like a car or something
inside the set even if the rest of the set contained multiple other exclusive
parts so i don’t really see how this would be any different so as long as it’s
listed as incomplete then I don’t see why it wouldn’t be allowed
|
The one I remember seeing it done on - Yoda's Lightsaber - was not a normal
retail set and supposedly special. Whether that is due to licensing or the nature
of the set, I don't know. If LEGO allow sales of a special product that is
missing what makes it special, does it devalue the actual product? That probably
is different to buying a retail set, taking out the minifigs and splitting the
rest into individual builds sold as incomplete sets.
|
|
| Author: | yorbrick | | Posted: | Mar 19, 2024 02:28 | | Subject: | Re: Need "Item For Sale Condition" Clarification | | Viewed: | 32 times | | Topic: | Selling | |
|
| In Selling, Nubs_Select writes:
There is nothing special or unique in that set so there shouldn't be an issue
with the listing. If there was a sticker sheet or decorated part that only came
in the set that is missing, then is it really the special set? If an incomplete
set should have a unique part that makes it the set and that piece is missing,
is it really the set?
|
|
| Author: | yorbrick | | Posted: | Mar 18, 2024 16:56 | | Subject: | Re: Need "Item For Sale Condition" Clarification | | Viewed: | 67 times | | Topic: | Selling | |
|
| In Selling, aaronaar writes:
| | Hi!
I didn't get a response from the help desk, so I'm asking here.
I noticed that I can part together some official sets using 100% new parts. Am
I allowed to list those sets as "new incomplete" if I mention in the
comments that I parted together the set myself using new parts and am missing
box/instructions/stickers? Or are you only allowed to list a set as "new
incomplete" if you only took items out of a NISB set?
If you are not allowed to list it as "new incomplete", could you list
it as "used incomplete" and say in the comments that you parted it together
using new parts and am missing box/instructions/stickers?
Given that:
"Custom sets or instructions may be listed, provided they do not infringe
on any intellectual property rights, including those of the LEGO Group."
I do not believe I could list it as a custom set instead?
Thanks for information and if possible would like clarification from an admin.
|
I don't believe you are, although it might be dependent on the set. When
it first came out, someone was trying to sell
in a similar way, missing the only unique part (the decorated tile). They were
continually removed even though apparently listed correctly.
|
|
| Author: | yorbrick | | Posted: | Mar 16, 2024 12:07 | | Subject: | Re: Huge lot of 90s-00s Star Wars and HP | | Viewed: | 43 times | | Topic: | Selling | |
|
| In Selling, RyanJatho writes:
| | Hey guys my older brother is ready to get rid of his legos. We have like every
harry potter set, star wars sets, ships, bionicals, everything and I have no
idea where to start. They are loose sets like 95% complete and we have bins full
of loose bricks that belong to said sets.
Right now someone is offering me $200 for it all and it just seems low. Im on
mobile so its kinda hard to post everything here.
But how should I start?
|
Random unsorted bulk is worth very little. If you want a good price, you need
to sort it.
|
|
| Author: | yorbrick | | Posted: | Mar 16, 2024 07:26 | | Subject: | Re: Require 1 Feedback to Post in Forums | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| | | Gummie posts barely hit my radar. I do see them sometimes. I go right by.
|
Yes. Just report and they quickly vanish if you auto hide cancelled posts. People
that feel the need to reply to them are a bigger problem, so they get added to
the ignore list.
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