Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Apr 25, 2024 17:09 | | Subject: | Re: parts in non existent colors deleted | | Viewed: | 27 times | | Topic: | General | |
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| | | It is not from PAB. That was just an example to show that there are also legit
ways to get unreleased lego parts.
I bought the part from bricklink my self in 2014.
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Which parts have been on a PAB wall that have not been released? The BAM minifig
parts get catalogued and I cannot remember any examples of parts from PAB walls
that have never been released. Even if there were other legitimate routes for
other unreleased parts, it doesn’t mean all unreleased parts should be allowed
here.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 17:02 | | Subject: | Re: Feedback | | Viewed: | 33 times | | Topic: | General | |
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| In General, popsicle writes:
| | In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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Seems, as I've argued over the years, a misunderstanding of the BL "neutral"
https://www.bricklink.com/message.asp?ID=868453
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It looks more like a mistake when leaving feedback than a misunderstanding to
me. If they misunderstood what they were doing then why leave lots of positives
with similar comments previously?
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| Author: | yorbrick | | Posted: | Apr 25, 2024 14:48 | | Subject: | Re: Feedback | | Viewed: | 43 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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They have left positive for others. Hopefully they realise they have made an
error based on the comments and change the feedback.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 14:44 | | Subject: | Re: How long for missing parts? | | Viewed: | 28 times | | Topic: | Buying | |
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| In Buying, builditbuildit writes:
| | How long on average does it take for bricklink stores to have the missing pieces
you need?
My wanted list got 60% fulfilled in one day
How long on average does someone have to wait for the whole wanted list to fulfill?
Thank you
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It depends on the parts. If the parts you want are no longer in production and
hard to find now, then probably never.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 12:28 | | Subject: | Re: parts in non existent colors deleted | | Viewed: | 47 times | | Topic: | General | |
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| In General, crazylegoman writes:
| | In Colors, Admin_Russell writes:
| | In Colors, adpb writes:
| | Hello,
The Bricklink administration removed one of my selling listings. The reason was
that the parts were listed in a non existent color.
The part was actually a genuine lego part, listed in the correct color. Only
was it never released in an official set, so it does not show up in the color
guide in any set. Is it no longer allowed to list such parts? As far as i know
this type of parts could be obtained in a legal way from a pick a brick wall.
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Please tell us which part it was that was removed. It could have been a mistake,
but it could have also been an unwritten rule that we have had to enforce because
of the problem of fake parts. Unfortunately we do not have a log of deletions.
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I have an idea. If you're going to enforce a rule, then write that rule
into the Bricklink Rules and Policies. That way people will actually know
what the rules are. Enforcing unwritten rules will just create chaos and resentment.
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There is already a rule that sort of covers it...
Items Pending Official Release: Items may not be listed prior to their official
LEGO release date, either as custom lots or under related catalog entries.
These items have not been officially released, so these items are listed before
the official release date. Of course there might be no release date, especially
for night-shift parts, or there might not be a known official release date but
that doesn't mean that date would never happen so they are still listed prior
to an official release.
It would be interesting to know which part it was as the OP states they were
obtainable from a PAB wall, so this suggests it was already in an official store
and so would not be a night-shift type part.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 08:12 | | Subject: | Re: parts in non existent colors deleted | | Viewed: | 55 times | | Topic: | Colors | |
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| | |
I wonder what would that proof could look like....
An invoice from PAB with a line 'prototype part'?
Can someone give an actual example of proof of purchase that would be accepted
by BL?
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If bought from online PAB, then the paper invoice they send has all parts listed.
If instore PAB, maybe a photo of the PAB tower, although the majority of parts
I have ever seen on a PAB wall have already been common parts. Whereas online
PAB has had parts that were not (yet) released in the past.
It is more likely that they would be from one of the German warehouse type stores
or LEGOLAND builder stock than from PAB.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 04:46 | | Subject: | Re: Nougat Arms Actually Orange? | | Viewed: | 21 times | | Topic: | Help | |
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| In Help, BrickSix writes:
| | Hey guys. Not sure where else to post this query, but has anyone noticed that
"Nougat Arms" left and right are actually orange? Is this a known issue?
In one photo on the catalog they look orange. When you click the photo, they
look Nougat. I placed an order recently from a fellow Canuck, and received arms
that definitely looked more orange than nougat. Is this a known issue?
I've illustrated the issue with this crappy photo, but you see what I'm
getting at.
-Todd
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The lighting is bad, but they look like they could be nougat hands and medium
nougat arms or light nougat hands and nougat or medium nougat arms. It is a good
idea to photograph and compare them to something where you know the colours are
correct.
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| Author: | yorbrick | | Posted: | Apr 25, 2024 04:42 | | Subject: | Re: parts in non existent colors deleted | | Viewed: | 47 times | | Topic: | Colors | |
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| In Colors, adpb writes:
| | Hello,
The Bricklink administration removed one of my selling listings. The reason was
that the parts were listed in a non existent color.
The part was actually a genuine lego part, listed in the correct color. Only
was it never released in an official set, so it does not show up in the color
guide in any set. Is it no longer allowed to list such parts? As far as i know
this type of parts could be obtained in a legal way from a pick a brick wall.
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They have removed parts that are not in official (retail set) colours, especially
minifigure parts, where they have been made by "night shift" workers
that then steal and sell them. I imagine that possibly legitimate parts have
been caught up in this.
https://www.bricklink.com/message.asp?ID=1322014
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| Author: | yorbrick | | Posted: | Apr 25, 2024 04:14 | | Subject: | Re: Come visit! | | Viewed: | 30 times | | Topic: | New Stores | |
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| | |
If they buyer did not answer you, you could still reply to his feedback something
like: "reached out to resolve if there was any issue but the buyer didn't
reply"
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The issue was "good prices". Anyone that cares enough to look into feedback
scores can see that the buyer that left the neutral feedback was an idiot.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 16:38 | | Subject: | Re: BLOCKED FROM WEBSITE | | Viewed: | 79 times | | Topic: | Technical Issues | |
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| In Technical Issues, 1001bricks writes:
| | In Technical Issues, 9_lives_bricks writes:
| | Over a month ago, Bricklink blocked us from their website
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But, how then did you post this?
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I assume they were blocked from using the API. They still have buying and selling
privileges.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 11:27 | | Subject: | Re: Buyers Spend Limit | | Viewed: | 61 times | | Topic: | General | |
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| In General, grammasbricks writes:
| | Hi there,
Just looking for information on how to increase your buyers spend limit.
Thank you,
Grammas Bricks
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Do you mean the minimum order price (store minimum)? If so, it is under EDIT
STORE MANAGEMENT.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 11:21 | | Subject: | Re: What would you do? | | Viewed: | 33 times | | Topic: | Problem Order | |
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| | | | | But as far as shipping the whole thing back for a full refund - isn't that
EU law? I don't see that you have a choice here.
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Correct, and I accept returns. But as I offer an alternative solution, return
shipping costs would be on the account of the buyer. That's at least how
I see it. Would you agree in this situation?
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If the item is damaged, the buyer should not pay for the return. Whereas if it
is change of mind, they should pay for it as long as you have made it clear in
your terms that the buyer pays for unwanted item returns.
I also wouldn't want to have to switch out arms in an old torso as a buyer
of it. If the buyer says the torso cracked when switching the arm, then you should
also then have to replace that. You could send them a replacement torso and ask
them to ship the one with the cracked arm back to you (at your expense) if you
wanted to switch the arm out yourself.
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| Author: | yorbrick | | Posted: | Apr 24, 2024 02:35 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 65 times | | Topic: | Buying | |
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| In Buying, Amazingly writes:
| | In Buying, yorbrick writes:
| | | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
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I know but 3 NSS and you are suspended until it is resolved. Then you submit
proof and how long do you have to wait? One guy was waiting 3 weeks to reopen.
If they all did an NSS the bad stores would be gone more often.
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I don't know how long you have to wait. I know we get reports here of people
waiting multiple weeks, but I don't know how common that is. Similarly I
don't know how many buyers go on to complete a NSS after they start one,
especially when there is evidence a parcel was delivered or money has been refunded.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 11:12 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 75 times | | Topic: | Buying | |
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| | | I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.
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If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 10:32 | | Subject: | Re: Why does Bricklink not support buyers at all? | | Viewed: | 65 times | | Topic: | Buying | |
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| In Buying, aimeekey4 writes:
| | I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?
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Bricklink does support buyers in that it bans sellers if they have performance
issues reported and completed in the correct way by buyers. PayPal will refund
you if you make a complaint to them, as they are the one that deals with the
finance side (if you paid that way).
Bricklink also supports buyers through publishing feedback from previous customers.
If a seller obtains lots of negative feedback for issues before you buy, then
you are warned about it if you look at the feedback. The seller you bought from
had already received quite a bit of negative feedback before your order was placed
and would have had a low percentage rating. Did you look at it before you bought?
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| Author: | yorbrick | | Posted: | Apr 23, 2024 08:13 | | Subject: | Re: Creating a diagonal striped pole/block? | | Viewed: | 31 times | | Topic: | My Own Creation | |
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| In My Own Creation, toolman123 writes:
| | Hi there,
I am wanting to create a striped pole that would be used in a Christmas build
as a "North Pole". I wanted to create the stripes angled rather than
straight and then possibly put a light brick in the top surrounded by transparent/translucent
blue bricks. However, I am struggling to create the stripes in a cube.
Can anyone recommend the best way to do this, or suggest which brick number(s)
I could use?
Many thanks!
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The old macaroni bricks could be used staggered, so that might work, but it would
be rather large, much bigger than minifigure scale.
On a smaller scale, you could use one of these in white:
and wrap a long thin red sticker around it to create the candy cane effect. Or
use a red one and wrap a white sticker around it.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 04:55 | | Subject: | Re: Selling vintage sets with replica stickers? | | Viewed: | 53 times | | Topic: | Selling | |
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| | | - Is it acceptable / legal to offer vintage sets which use replica stickers?
(Of course with the explicit note in the offer listing that replicas were used.)
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Not really. At the very least they should be listed as incomplete sets, as they
are not complete if they are missing the original stickers. Personally, I think
the replica stickers should be removed so as not to cause confusion later on.
I think third party direct copy replacements for official LEGO parts to be problematic.
You know they are not original and you may say this when you sell them, but when
the next person comes to sell them, they might not have realised when they bought
it or they find it years later and sell it as having the original stickers, when
in reality they have replica or fake parts (as in copies of the genuine LEGO
items masquerading as the originals). In that sense, I find custom created items
that are different to genuine LEGO products less a problem, as they are not pretending
to be something that they are not and there should not be confusion as to whether
they are genuine.
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| Author: | yorbrick | | Posted: | Apr 23, 2024 02:33 | | Subject: | Re: Updating Store Inventory Pricing | | Viewed: | 28 times | | Topic: | Price Guide | |
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| In Price Guide, Ladyandabrick writes:
| | Hey All
re: Update my store inventory section.
The following option can be selected:-
Make sale prices (and all tier prices) the base prices.
Round results to 2 decimals.
Does this option work across the whole store inventory by selecting the Current
Items for Sale pricing?
Thanks in advance to all.
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It works on whatever categories you select.
If you are not sure what you are doing, then download your inventory and close
your store before you try it. That way, you can restore if you mess up.
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| Author: | yorbrick | | Posted: | Apr 22, 2024 15:14 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 19 times | | Topic: | Problem | |
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| In Problem, Blue82Da writes:
| | In Problem, Nubs_Select writes:
| | In Problem, Blue82Da writes:
| | I have an order that has been paid for thru PayPal and the money has cleared.
The order didn't make as paid and I now can not mark as shipped. Please
help? Thank you in advance!
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Were taxes involved? If so did they pay with PayPal onsite or just PayPal you
directly? If taxes were involved it has to be paid directly on bricklink so bricklink
can collect sales tax otherwise the buyer sends you the sales tax which is not
allowed.
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Thank you so much for your answer ...yes there was sales tax of 1.68 on the order
which is probably exactly what my problem is. New problem is...how do I correct
it now? I guess I need to put in my terms that you have to pay me directly onsite
with PayPal to avoid this moving forward. Thank you so much for your help, it
is very appreciated!
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You have to refund the PayPal payment and ask the buyer to pay again using the
onsite button.
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| Author: | yorbrick | | Posted: | Apr 22, 2024 10:09 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 37 times | | Topic: | Problem Order | |
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| In Problem Order, peregrinator writes:
| | In Problem Order, yorbrick writes:
| | If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
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Isn't there an option to cancel the order when the NSS is completed?
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It is more abut the bank here. They cannot tell whether an order is cancelled
on BL or not. However, if they are asking if it is cancelled, the buyer giving
a seller notice that they want to cancel (and the order has not been sent) then
it should be enough for the bank.
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