Discussion Forum: Messages by SasquatchBricks (8612)
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 Author: SasquatchBricks View Messages Posted By SasquatchBricks
 Posted: Jan 11, 2022 15:21
 Subject: Re: Stockroom, "Show All" inventory, dimensions
 Viewed: 32 times
 Topic: Technical Issues
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SasquatchBricks (8612)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Everything StarWars & More
In Technical Issues, BrickAThon writes:
  In addition to the major issues with Stockrooms right now, you can also not see
any inventory when selecting "Show All" - and to add insult to injury, now the
"dimensions" are all messed up which makes the input boxes super small.

AND - now I'm going through our shops inventory and only a couple of items
can be seen with any inventory - everything else is not showing up at all. Example:
Animal, Accessory (300 items in 1 lot), Animal, Air (750 items in 4 lots) show
up fine. Then, Animal, Body Part, Decorated (625 items in 3 lots) won't show
up at all - says ZERO items and it's very hit/miss - I have one that has
over 70 lots that comes in fine, but the ones around it do not.

HELP PLEASE.

This is insanity. There's no way to do proper work on your store like this...

Tracy
BrickAThon/BulkAThon

We are at a standstill today because of it.

Scott
 Author: SasquatchBricks View Messages Posted By SasquatchBricks
 Posted: Jan 11, 2022 14:55
 Subject: Re: Stockroom - No items Found
 Viewed: 45 times
 Topic: Technical Issues
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SasquatchBricks (8612)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Everything StarWars & More
In Technical Issues, BrickAThon writes:
  In Technical Issues, zorbanj writes:
  When I try to access my stockroom, I get the attached error. I have 55 items
in my stockroom.

Our shop is closed, same issue - I can't see anything in stockrooms, but
can easily see it if I download the whole inventory into Excel.

This is a huge issue. Hope someone fixes it soon!

Tracy

It puts our shop at a screaching halt as we can't add, delete, process anything
ughhh

Scott
 Author: SasquatchBricks View Messages Posted By SasquatchBricks
 Posted: Jan 11, 2022 13:46
 Subject: Re: Stockroom - No items Found
 Viewed: 41 times
 Topic: Technical Issues
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SasquatchBricks (8612)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Everything StarWars & More
In Problem, zorbanj writes:
  When I try to access my stockroom, I get the attached error. I have 55 items
in my stockroom.


This crap happened over the summer

Scott
 Author: SasquatchBricks View Messages Posted By SasquatchBricks
 Posted: Oct 27, 2021 13:32
 Subject: Re: Block Media Mail shipping method?
 Viewed: 32 times
 Topic: Selling
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SasquatchBricks (8612)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Everything StarWars & More
In Selling, tmxbricks writes:
  I have two shipping methods set up - USPS Retail Ground and Media Mail. I have
Media Mail available for books and catalogs in my inventory but sometimes buyers
choose it as a shipping method for parts/sets. Is there a way I can block this
or should I remove the Media Mail option?

For us we have in our terms you request a quote, that way we can invoice them
for media mail that way and it avoids the mess of refunds etc..

Scott
 Author: SasquatchBricks View Messages Posted By SasquatchBricks
 Posted: Oct 26, 2021 15:31
 Subject: Re: Seeing active carts
 Viewed: 40 times
 Topic: Selling
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SasquatchBricks (8612)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Everything StarWars & More
In Selling, BrickThrasher writes:
  I was wondering if anyone could help me with what is probably a pretty simple
question


when someone has a cart in your store does it show up as a pending order or can
you not see the cart until they've gone to check out?

Any help would be great thanks

Sometimes you can, if you look at your orders at the top of the screen, if some
is actively checking out you can see what's in the cart. You kinda have to
catch it at the right time but we see it several times a week if we are looking
at our orders. But again you have to catch it just right, it typically is processing
through instant checkout and maybe it's only available if you use the instant
checkout feature.

Scott

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