Discussion Forum: Messages by Jan_K (1651)
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 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 13, 2017 04:02
 Subject: Re: Notification of buyer's order comments
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Suggestions, BrickItYourself writes:

[snip]

  But I don't sell anymore so I don't care either.

[snip]

most likely the best decision for you, after reading your previous post.

Dealing with buyers must have been a constant pain for you, let alone reflecting
on what a buyer's need could be in case they dare not to elaborate their
desires in full sentences that please you.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 9, 2017 08:20
 Subject: Re: Notification of buyer's order comments
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, BrickItYourself writes:
  In Suggestions, Jan_K writes:
  In Suggestions, BrickItYourself writes:
  for example, when a buyer puts in the comments:

cheapest shipping possible

I should have made a store term that stated this comment resulted in a 5 dollar
penalty.

What's wrong with this very plausible (and not that uncommon, by the way)
order comment that you believe it warrants a $5.00 penalty? There are several
stores out there that even specify a shipping option in such a way.

Jan

it shows they didn't read the store terms [...]

1) With your current shipping terms:
"Brick It Yourself Will Not Cancel Orders Because Shipping is Too High"
you are in direct conflict with the BrickLink cancellation policies:
http://www.bricklink.com/help.asp?helpID=79 - see valid reason #5.

2) By stating "Oversized packages will have actual postage on the invoice and
the charts do no apply to oversized packages" - without giving any idea what
an "oversize package" actually is (where are the size limits?), a request to
chose the cheapest possible option is very reasonable, imho - your charts are
not of big help here, I'm sorry.
Even stating "International International orders will be shipped via International
First Class (Air Mail). Priority Mail and Express Mail are available upon request,
and at the buyer's expense." does not give any idea of the cost, and may
only help guessing that First Class Air Mail is ALWAYS the cheapest option.

  and there is a little sarcasm in there too

...since you believe your terms are just perfect, or what might be the reason?
I really do not understand what justifies any sarcasm here.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 8, 2017 04:22
 Subject: Re: Notification of buyer's order comments
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, BrickItYourself writes:
  for example, when a buyer puts in the comments:

cheapest shipping possible

I should have made a store term that stated this comment resulted in a 5 dollar
penalty.

What's wrong with this very plausible (and not that uncommon, by the way)
order comment that you believe it warrants a $5.00 penalty? There are several
stores out there that even specify a shipping option in such a way.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Oct 22, 2016 17:49
 Subject: Re: Inventory Change Request for Set 10187-1
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 Topic: Inventories Requests
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Inventories Requests, Brockmeister writes:

I just noticed that your Inventory Change Request has been completed today, even
though the Forum post about this request still says "open":
http://www.bricklink.com/catalogInvChangeItem.asp?itemType=S&itemNo=10187-1&viewDate=Y&viewStatus=1
http://www.bricklink.com/messageThread.asp?ID=211767

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Oct 10, 2016 15:40
 Subject: Re: Inventory Change Request for Set 10187-1
 Viewed: 33 times
 Topic: Inventories Requests
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Inventories Requests, Brockmeister writes:

[snip]

   I currently have 3 original Used copies of this set. [...]
Some of the last produced copies might contain part variant 4085d, but I believe
these to be extremely rare. Please change this variant appearance to A

[snip]

  But the fact remains that every original version of this set that I have come
across uses the "Thin U" vertical clip variant. So I felt it was important to
correct the inventory as such. Hopefully the addition of the Alternate will
help this inventory be at peace with everyone. Other set owners are encouraged
to check their models and chime in!

My model is of the same type ("thin U") as the three copies you currently own.
I second your approach to make the commonly found variant the regular version
and the rarely found ones should be alternates only.

However, I am not supporting any inventory change based on such a low number
of examined sets - let (at least!) 20 set owners (better 40-50) comment here
and we begin to get a picture of variant distribution, but please do not
judge by the three copies you own (or four, including mine).

Or, as alternative: Provide some evidence supporting your belief.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jun 21, 2016 05:21
 Subject: Technical issue: Wanted list data missing
 Viewed: 157 times
 Topic: Suggestions
 Status:Implemented
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
### NOTE: this issue has already been reported to Sheryl ###
### (BrickLink Customer Support) - her recommendation ###
### was to post it here for the site designers to see it as well ###
### on their to do list. Please vote to bring this forward! ###


Re-post of this issue under new conditions:
http://www.bricklink.com/messageThread.asp?ID=199360
(I just moved it from "Problem" to "Suggestions" to keep it alive)

The workaround posted by Russell does not work any longer, so the information
about the total number of wanted list entries is completely missing right now,
at least for catalog items without any sales history (past six month) AND no
current listings.
In addition, wanted list entries without specified color (either for items without
colors [like set, instructions, boxes, books, most gear] or parts without a restriction
to a specific color) seem to cause an issue here as well.

Please look into this and fix it - thanks!
Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jun 14, 2016 13:36
 Subject: Re: Estimated shipping costs = "TBD"...
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, JayBeeOnline writes:
  In Suggestions, Jan_K writes:
  In Suggestions, JayBeeOnline writes:

  
  
  I don't have a shop, but it's easy.

  
  You seem to believe that despite the thousands of experienced sellers dealing
with BrickLink for years (totalling in a gazillion hours of selling experience),
you are the first one with good ideas - and all others are obviously stupid.

Did you ever consider this might come across a little bit... snotty?

  When I would have a shop I would do it as easy as possible.
Standard packaging sizes, if you buy 5 or 50 of an item.

Most sellers believe that good customer service is to offer appropiate packaging,
not waste of postage due to overly standardized packing/shipping categories.
For VERY large businesses, I see good reasons to change this concept a little
- but it will turn customers away - for sure.

  If the customer is willing to pay and orders, it's fine. If not, so be it...

It works like that, sure. On the other hand, if you offer good service and want
to take advantage in the strong selling competition, you will likely change your
attitude.
And you might find out one day that buyers accept your terms, order and pay -
and are still unhappy when they are confronted with waste of their money upon
order receipt.

  I can hardly understand why you rely on hundreds of different packaging sizes.

Where on earth did you take that from? NOBODY made a step in this direction,
the topic started with shipping rates - which differ from country to country,
based on weight, dimensions and other attributes like shape and stiffness. All
these details are not supported properly by the catalog data and it's doubtful
they ever will.

Seeing an exaggeration like this from you as an oh-so-wise-and-experienced buyer
looks very... funny at least.

  For me it is EOD...

For everybody's relief, I guess.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jun 14, 2016 10:22
 Subject: Re: Estimated shipping costs = "TBD"...
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, JayBeeOnline writes:
  In Suggestions, SylvainLS writes:
  How do you if it fits if you don’t have any dimensions?

I don't have a shop, but it's easy.

You seem to believe that despite the thousands of experienced sellers dealing
with BrickLink for years (totalling in a gazillion hours of selling experience),
you are the first one with good ideas - and all others are obviously stupid.

Did you ever consider this might come across a little bit... snotty?

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jun 10, 2016 03:38
 Subject: Bring back(!) extended descriptions!
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 Topic: Suggestions
 Status:Discarded
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
See:

http://www.bricklink.com/message.asp?ID=992401

The extended descriptions are barely "visible" any longer - see this example
in my store:
http://www.bricklink.com/store/home.page?p=Jan_K&itemID=93498204

The small link "[More]" neesds to be clicked (unlike before, when you accessed
a listing through the price guide:
http://www.bricklink.com/v2/catalog/catalogitem.page?id=11140
or throuch a wanted item notification!) - and the result is a lame, tiny popup
window where all text and images are squeezed in.

I noticed that you can expand the actual description field a little (in vertical,
but not in horizontal extent) - but all embedded images (which I use a lot for
accurate item desriptions of valuable sets!) are squeezed into this tiny window.
A real pain!

So two steps to be done:

1) make the extended description visible immediately when a listing with exteded
description is accesses through a direct link (be it from the catalog entry,
the price guide or a wanted item notification) - AND

2) Replace this insufficuent popup view by the inline description as it was before
- with full size images embedded into the text, not scaled down to 699 Pixels
width. We are not in the VGA/SVGA/XGA era any longer...
https://en.wikipedia.org/wiki/Display_resolution#Computer_monitors

Jan

P.S.: Why are the "standard" Bricklink URLs in forum posts like this one not
clickable any longer? I needed to add "http://" manually to make them clickable...

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: May 24, 2016 04:47
 Subject: Re: Banned from forum
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, gcarter03 writes:

  Regardless of how old this thread is, these sort of things give the perception
of Bricklinkers being immature as a whole.

  As already stated once posted things don't die online, this thread is one
example of that (being over 5 years old and still here even though over 6 months
old is supposed to be purged).

[This purge rule does not apply to post with the "Suggestions" topic.]

  There is still a lot of immaturity in forum even 5 years later. I rarely post
anymore because I don't want to contribute to the lack of maturity.

Believe it or not - with this post, you're doing exactly what you complain
about at the same time:
Publicly bashing the complete community is just as immature as the rest you seem
to have issues with.

Just sayin'...
Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Mar 2, 2016 07:55
 Subject: Re: add "reply with quote" to My Messages
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, toontexas writes:
  In Suggestions, Jan_K writes:
  ...... would be to ALWAYS add a quote of the original message....

Please no. Too many people here who have no clue how to edit a quoted message
and fncking things up so badly that it becomes completely incomprehensible.

I'm referring to My Messages only, not the Forum...

Seriously, you're the one writing every second part of a "back & forth" order
related message - plenty of opportunities to clean up the message thread if you
believe it's a mess.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Mar 2, 2016 07:52
 Subject: Re: add "reply with quote" to My Messages
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, therobo writes:

  AFAIK only replies to order related message don't contain the original message.
The reason most likely is that these quotes then would clutter the order detail
pages.

That sounds plausible, thanks!

Still, when sending replies to these order related messages, I do not see the
original message any longer - maybe the original mesage should be displayed there
but not tied to the order details after that (like "eliminate all lines starting
with..." or someting alike).

In business, it's a common agreement not to remove anything in a message
thread - to follow up the history correctly.
Enforcing this could lead to adding the last order related message (of one and
the same message thread) ONLY - since the content of all previous messages is
included anyway. No more clutter, but better message display.

In addition, I really prefer replying "in line" to address every detail of the
original message immediately - just like it's common practice at least for
longer Forum discussions nowadays.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Mar 2, 2016 06:52
 Subject: add "reply with quote" to My Messages
 Viewed: 68 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
Whenever I want to reply to messages received in my BrickLink inbox, there's
only a "Reply" and a "Delete" button. The reply button sometimes adds the original
message as a quote, sometimes it doesn't. (Depending on the way the message
was sent, IIRC)

That's annoying because I want to decide myself if I need to quote the original
message.

A good solution would be to add a "Reply with Quote" button - but an alternate
(and maybe easier to implement) solution would be to ALWAYS add a quote of the
original message, like it is done with BL Forum messages for example.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 28, 2016 08:49
 Subject: Re: Please improve the Bozo Filter
 Viewed: 67 times
 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, 62Bricks writes:

[snip]

  One possible solution would be the addition of a third option, which would be
ignore replies to messages by this user. That would let us ignore whole
subthreads started by people on our ignore list.

great suggestion - votes yes! (for whatever it is good, this voting...)

  Another option would be the ability to mark an individual thread as "ignore"
- A link right by the Reply button that says Ignore that would
let us immediately remove the nonsense from our list of threads.

If we can apply this to every post and its (still to be posted) replies, that
would indeed be just prefect. The easiest access to your clever sub-thread suggestion
above.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 16, 2016 15:23
 Subject: Re: Please Stop Using Admin Account for Catalog
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, MarieA writes:
  In Suggestions, StormChaser writes:
  I would've saved myself some extra work if I had given these reasons in my
initial post:

1. There is no accountability when multiple people use the same account
to make catalog changes/additions.

Reason one is enough.

I disagree.

Assuming(!) multiple individuals perform similar actions in the catalog with
the admin account, it may still very well be possible that it's internally
logged who did it.

And even if not: The site owner (as employer of the non-volontary adminitrators)
is responsible for the staff - so why not address him if you need "accountability"?
I do not understand why someone would need the name of an individual for that
purpose.

(Even if you want to sue anyone, you can sue the company in such a case)
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 16, 2016 15:16
 Subject: Re: Please Stop Using Admin Account for Catalog
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, WoutR writes:
  I think it might depend on the type of catalog work.

When new part-color codes are added, credit is not important.

When existing entries (such as inventories) are changed, you would want to know
who is responsible. Some changes might raise questions that need an answer in
order to keep the catalog reliable.

What's the issue with addressing the site administration for all changes
made with the admin account? Why worry about a (theoretical) internal issue within
the administrative team? We don't need a name to address these, imho.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 16, 2016 08:27
 Subject: Re: Please Stop Using Admin Account for Catalog
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, StormChaser writes:
  In Suggestions, StormChaser writes:
  Perhaps I was not clear enough on what is occurring.

I would've saved myself some extra work if I had given these reasons in my
initial post:

1. There is no accountability when multiple people use the same account
to make catalog changes/additions. Is it okay for me to give my password to
a handful of trusted BrickLink members so that StormChaser may be used as a group
account for catalog contributions? How will anyone know if it's me or RobErNat
submitting something to the catalog?

I'd suggest not to compare your (personal) user account with the functional
account of the site administration - be it Dan alone in the first place, then
Eric (formerly user "nseric" iirc), now the administrative team.
Accountability within the administrative team is nothing we users need
(or have!) to care about - it's an administrative task, imho.

  2. The person making catalog changes/additions does not get credit for
the contributions when multiple people use the same account for catalog work.

Who cares, if the inidividual contributors don't care? It's their issue,
not ours... Using the Admin account for all those contributions makes it easy
to separate administrative from user additions/changes.

  3. The Admin account being used was not originally a pool account to
the best of my knowledge. It was an account/username used exclusively by a single
person (Daniel Jezek). Therefore, nearly all of the catalog contributions currently
credited to Admin were made not by a collective, but by a single person.

and...? I don't see a point here. It's a pool account for all contributing
activities performed by the site administration, to separate it from user contribution
(and to keep it separate from the "honoured store" competition)

  4. Dan's contributions have a higher value, I would argue, than contributions
of others. They show his intentions for the site, among other reasons.

That's a tough one. I'm no fan of this "almighty Dan" view of the site
founder.
Respect is appropiate and absolutely warranted, but much has been changed after
he passed away and not all of his ideas for this site turned out to be the best
solution.
[Some still block development processes in the catalog, actually - because no
one dares to chance the main directive on certain topics]

  5. I hope that when I die BrickLink members will have the courtesy not
to use my account to make contributions to the catalog. I feel like it would
diminish the work I did while alive.

You are a user. No one will take over your account.
Admin is a function - incorporated by different individuals over the time.
Nothing will be diminished here, imho.

  This is a nice way of saying that I feel it's morally wrong to use the Admin account
to make any catalog contributions whatsoever.

But the admin account is to be used for administerative activities.
If Dan had preferred to keep his work separate from that of future admins, he
would not have used the user name admin for his account, I'd say. It was
his decision to keep the account anonymous. [Did anyone complain when Eric began
using it?]

  I'm sure there are other reasons which I'm too tired to think of at the moment.

Maybe these are helpful to understand your motivation a little better.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 12, 2016 08:32
 Subject: Inventory Change Request for Set 6661-1
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 Topic: Inventories Requests (Entry)
 Status:Open
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
Please make changes to the following inventory:
 
Set No: 6661  Name: TV Van / Mobile TV Studio
* 
6661-1 (Inv) TV Van / Mobile TV Studio
69 Parts, 1 Minifigure, 1989
Sets: Town: Classic Town: Traffic

* Add 2 Part 4215apb12 Blue Panel 1 x 4 x 3 - Solid Studs with 'WDR' Pattern (Alternate) (match ID 1)
* Change 2 Part Blue 4215ap09 Panel 1 x 4 x 3 - Solid Studs with TV Logo Pattern {match ID 0 to 1}

Comments from Submitter:
An unknown number of sets (same box, same instructions) came with these two WDR panels inside the sealed LEGO polybag instead of the regular TV ones.
There have been found several copies of this set, at least one owner opened a sealed box and found these alternate items in the sealed bags.
This is a LEGO made substitution (hence the sealed bags, not just an addition of loose parts), but no info about this could be obtained from LEGO.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 10, 2016 07:50
 Subject: Re: Inventory Change Request for Set 75140-1
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 Topic: Inventories Requests
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Inventories Requests, MasterWindy writes:
  Please make changes to the following inventory:
 
Set No: 75140  Name: Resistance Troop Transport
* 
75140-1 (Inv) Resistance Troop Transport
629 Parts, 4 Minifigures, 2016
Sets: Star Wars: Star Wars Episode 7

* Add 1 Part 75140stk01 (Not Applicable) Sticker for Set 75140 - (25805/6142935) (Alternate) (match ID 1)

Comments from Submitter:
International version, confirmed from parted out sets

This sticker sheet 75140stk01 is (currently) the only existing one (in the BrickLink
database) for set 75140 - and it's in the inventory already (as regular item).

If you want to add a different version (as alternate item), then:

1) the second sticker sheet needs to be in the catalog (approved item)
2) you need to add it as alternate item with a match ID (what you did above)
3) the corresponding regular item needs to get this match ID as well.

[P=75140stk01]
 
Set No: 75140  Name: Resistance Troop Transport
* 
75140-1 (Inv) Resistance Troop Transport
629 Parts, 4 Minifigures, 2016
Sets: Star Wars: Star Wars Episode 7
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 23, 2016 16:51
 Subject: Re: Inventory Change Request for Set 556-1
 Viewed: 34 times
 Topic: Inventories Requests
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In Inventories Requests, WoutR writes:
  In Inventories Requests, Jan_K writes:
  In Inventories Requests, elias3 writes:
  In Inventories Requests, therobo writes:

  
  The fire logo seems to be differently colored in both sets
[p=556stk01]
 
Part No: 6685stk01  Name: Sticker Sheet for Set 6685 - (194235)
* 
6685stk01 Sticker Sheet for Set 6685 - (194235)
Parts: Sticker Sheet

  Color differences by picture or scan taken...

likely not, comparing the two catalog images we have:
A phot/scan difference would result in all three colors of the flame being altered
in a similar way, but look how close the (orange-ish) color of the center section
of the flame is very close to color of the left (red) side of the flame for one
sticker (set 556) and way closer to the right side (yellow) color of the flame
for the other sticker sheet (set 6685).

The flame looks normal in the set image.

This would help only if the set images were photos of actual sets built with
verified inventory of the corresponding box - but for LEGO catalog/box designs,
we know that pre-release design and decoration shots can differ significantly
from the actual set content.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 23, 2016 16:25
 Subject: Re: Inventory Change Request for Set 556-1
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 Topic: Inventories Requests
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In Inventories Requests, elias3 writes:
  In Inventories Requests, therobo writes:

  
  The fire logo seems to be differently colored in both sets
[p=556stk01]
 
Part No: 6685stk01  Name: Sticker Sheet for Set 6685 - (194235)
* 
6685stk01 Sticker Sheet for Set 6685 - (194235)
Parts: Sticker Sheet

  Color differences by picture or scan taken...

likely not, comparing the two catalog images we have:
A phot/scan difference would result in all three colors of the flame being altered
in a similar way, but look how close the (orange-ish) color of the center section
of the flame is very close to color of the left (red) side of the flame for one
sticker (set 556) and way closer to the right side (yellow) color of the flame
for the other sticker sheet (set 6685).
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 2, 2016 06:47
 Subject: Re: Technical issue: Wanted list data missing
 Viewed: 45 times
 Topic: Problem
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In General, viejos writes:
  In General, Jan_K writes:

  
  The wanted list information seems to display incorrectly for many sets - and
for a while already. See this example:
 
Set No: 4000012  Name: Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
* 
4000012-1 Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
2012
Sets: LEGO Brand: LEGO Inside Tour
http://alpha.bricklink.com/pages/clone/catalogitem.page?S=4000012-1

  Right-click on the blue BUY button on the top right and you will see the old
catalog page. For the set you mentioned, it looks like the image below. You can
see it is on 105 wanted lists. There are many glitches with the new page, but
fortunately this does not mean the back end is broken.

Hi Russell,

thanks for that hint - I wasn't aware of this workaround!

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 2, 2016 04:22
 Subject: Technical issue: Wanted list data missing
 Viewed: 119 times
 Topic: Suggestions
 Status:Implemented
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Dear Admins,

as mentioned as a sidenote in this post already:
http://www.bricklink.com/message.asp?ID=958268

The wanted list information seems to display incorrectly for many sets - and
for a while already. See this example:
 
Set No: 4000012  Name: Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
* 
4000012-1 Inside Tour (LIT) Exclusive 2012 Edition - Piper Airplane
2012
Sets: LEGO Brand: LEGO Inside Tour
http://alpha.bricklink.com/pages/clone/catalogitem.page?S=4000012-1

This item is included in my wanted list (and very likely in a few others as well),
but this is not being displayed correctly - both the missing number in "My Wanted
List (1)" and the completely missing "On xx Wanted Lists" information seem to
be a technical issue here.

When browsing my own wanted lists, I see a correlation between this effect and
database entries without any price guide information and current listing for
sale - so maybe it's just a similar glitch like the "action item missing
on start page" issue where a certain condition was needed to display these correctly.

for a few parts, I see the ""On xx Wanted Lists" entry, but not the "(1)" in
"My Wanted List (1)" - see attached example images.
(Yes, all four of these items ARE included in a wanted list of mine!)

Please have a look into this.

Thanks!
Jan
 






 Author: Jan_K View Messages Posted By Jan_K
 Posted: Dec 28, 2015 09:56
 Subject: Re: Inventory Change Request for Set 8108-1
 Viewed: 58 times
 Topic: LANG Deutsch
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In Inventories Requests, OliS writes:
  Please make changes to the following inventory:
 
Set No: 8108  Name: Mobile Devastator
* 
8108-1 (Inv) Mobile Devastator
926 Parts, 13 Minifigures, 2007
Sets: Exo-Force

* Delete 4 Part 4151b Black Plate, Modified 8 x 8 with Grille and Hole in Center (Alternate) (match ID 1)
* Change 4 Part Black {4151 Plate, Modified 8 x 8 with Grille to 4151b Plate, Modified 8 x 8 with Grille and Hole in Center}

Comments from Submitter:
Hello,

I have just build up this set and it does include the plates with a Center hole - also viewable in the Manual part 2, page 12 (Picture on next thread).

Best regards,
Oliver.

Hi Oliver,

diese von Dir vorgefundenen Platten SIND ja bereits im Inventory des Sets - nur
eben als eine von zwei bekannten Optionen.
Deine beantragte Änderung benötigt aber den Nachweis, dass die Platten ohne Loch
in KEINEM Exemplar des Sets Verwendung fanden, nicht bloß die Existienz der anderen
Variante.

Ein Bild im Bauplan ist erfahrungsgemäß nur ein sehr schwaches Indiz, da Änderungen
in der Ausführung einzelner enthaltener Teile eines Sets in aller Regel im Bauplan
nicht nachvollzogen werden, die Kosten dafür wären viel zu hoch und der Zweck
marginal.

Gruß,
Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Oct 31, 2015 13:13
 Subject: Re: Inventory Change Request for Set 7838-1
 Viewed: 33 times
 Topic: Inventories Requests
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In Inventories Requests, viejos writes:
  In Inventories Requests, mrmucke writes:



  
   This set needs 3 black 4x4 plates. One is used on the train car, two are
used on the roof. See http://letsbuilditagain.com/instructions/7838/

   Hint: the 2 x 12 plate was not released until 1988.

That, and the fact that a close look at the image (step 20) reveals that the
short sides of the black roof are covered with three, not four studs of plates:
The center hole measures 4x6 studs, with the total roof being 8x12 (easily spotted
in step 21), leaving 2x 2 rows of studs at the long and 2x 3 rows of studs at
the sort sides.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Sep 7, 2015 13:51
 Subject: Re: Enable a list of preferred shipping addresses
 Viewed: 37 times
 Topic: Suggestions
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Thanks for this comment.

Of course I need to have the desired shipping address(es) in my PayPal account
as well, but in some cases, sellers have been uncomfortable with getting
the updated shipping address with the payment only, possibly having issued a
shipping label already.

The main issues are shipping addresses in other countries (yes, those are not
yet implemented here, I'm aware of that) that result in different
shipping charges - these need to be given to the seller as as early as possible
- definitely before manual invoicing to avoid double effort for the seller.

Buying at eBay, I do this by either changing my preferred shipping address BEFORE
the purchase is being made (sometimes necessary to be able to place a bid!) -
or during checkout, of course (even if I do not pay with PayPal, just to let
the seller know the correct shipping address).

Either way, having to type (or copy) texts during the order process is a pain
when buying from a mobile device, so the future will definitely by a selection
of pre-saved data sets to chose from with a pulldown menu or a radio button.

In Suggestions, mabccc writes:
  You can have multiple shipping addresses through PayPal. Choose it there and
let the seller know to use the PayPal address.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Sep 7, 2015 09:57
 Subject: Re: Enable a list of preferred shipping addresses
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 Topic: Suggestions
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B U M P

(I'm a little bit surprised that no one supported (with a post, not a vote)
this suggestion, as the resulting benefit for buyers, at least those with varying
shipping destinations, seems to be obvious)

Jan

In Suggestions, Jan_K writes:
  First of all:

I really appreciate the system change that buyers are able to add a shipping
address different from their registered address during checkout for a while now.

I would prefer to go a little further, similar to a common eBay option:

I want to ba able to SAVE the shipping address entered during checkout and to
be able to select it for the next order as well - instead of entering it manually
every single time.

This comes very handy especially when buying with the cell phone shortly after
getting a wanted item notification - it's a pain adding a complete address
on a smartphone screen.

Best would be to have a register tab for saved shipping addresses where you could
add and/or remove all addresses you needed or plan to use again.

Thanks!
Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Sep 4, 2015 09:31
 Subject: Enable a list of preferred shipping addresses
 Viewed: 133 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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First of all:

I really appreciate the system change that buyers are able to add a shipping
address different from their registered address during checkout for a while now.

I would prefer to go a little further, similar to a common eBay option:

I want to ba able to SAVE the shipping address entered during checkout and to
be able to select it for the next order as well - instead of entering it manually
every single time.

This comes very handy especially when buying with the cell phone shortly after
getting a wanted item notification - it's a pain adding a complete address
on a smartphone screen.

Best would be to have a register tab for saved shipping addresses where you could
add and/or remove all addresses you needed or plan to use again.

Thanks!
Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Feb 11, 2015 16:11
 Subject: Re: Inventory Change Request for Set 1593-1
 Viewed: 33 times
 Topic: Inventories Requests
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In Inventories Requests, viejos writes:
  In Inventories Requests, Darth_Smithy writes:
  Please make changes to the following inventory:
 
Set No: 1593  Name: Super Model
* 
1593-1 (Inv) Super Model
303 Parts, 2 Minifigures, 1983
Sets: Space: Classic Space

* Add 1 Part 3062b Trans-Green Brick, Round 1 x 1 Open Stud

Comments from Submitter:
1 on the webbed dish, 1 on the camera, 1 on the crate. These are visible in the set photo. Instructions on peeron (and peeron's inv) also show 3.

Maybe in Starlite's copy they threw in a bunch of extras to make up for the
missing 3062b. There's a lot of strange looking things in the change log
for this set.

Russell

At first look, the inventory changes (at least the additions) he submitted remind
me of an inventory formula like: Delta = INV(6929) + INV(6880) - oldINV(1593).

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 10, 2015 17:36
 Subject: Re: Inventory Change Request for Set 375-2
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 Topic: Inventories Requests
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In Inventories Requests, 62Bricks writes:
  Please make changes to the following inventory:
 
Set No: 375  Name: Castle
* 
375-2 (Inv) Castle
706 Parts, 14 Minifigures, 1978
Sets: Castle: Classic Castle

* Add 14 Part 3840 Light Gray Minifig, Vest
* Add 2 Part 3840pb04 Light Gray Minifig, Vest with Shield with White Cross on Red Background Pattern (Stickers) (Counterpart)

Comments from Submitter:
Source: Instructions and set images. 3840pb04 is included in minifig inventories for two of the figures in this set, but is not currently listed as a counterpart. Set images show 14 vests with stickers, but 3840 is not listed as a regular part

No, no, no. Please.

The 14 parts 3840 do NOT belong to the set inventory as stand-alone parts since
they are minifig inventory items - in severla stickered versions (3840pb..).
Counterparts only belong to the inventory if they are stickered versions of unstickered
items in the inventory - or, in this case, with different stickers like
those in the regular inventory (which includes the minifig inventories). See:
http://www.bricklink.com/help.asp?helpID=1562 and
http://www.bricklink.com/help.asp?helpID=200 for reference. Plus:
http://www.bricklink.com/catalogList.asp?pg=1&q=3840p*&catLike=W&v=2

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 10, 2015 13:14
 Subject: Re: Inventory Change Request for Set 60002-1
 Viewed: 39 times
 Topic: Inventories Requests
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In Inventories Requests, viejos writes:
  In Inventories Requests, viejos writes:
  Please make changes to the following inventory:
 
Set No: 60002  Name: Fire Truck
* 
60002-1 (Inv) Fire Truck
200 Parts, 2 Minifigures, 2013
Sets: Town: City: Fire

* Add 1 Part 4589b Yellow Cone 1 x 1 with Top Groove (Alternate) (match ID 2)
* Change 1 Part Yellow 4589b Cone 1 x 1 with Top Groove {match ID 0 to 2}
* Change 1 Part Yellow 85861 Plate, Round 1 x 1 with Open Stud {Regular to Alternate} {match ID 0 to 2}

For the record, here are some scans of the first version of instructions 6033579,
courtesy of member Legoandduplo. The second version has the number 6050880.

If anybody has an idea on how to better handle the alternates in this situation,
please let me know.

Since you asked:
I would definitely try to find a techical solution for adding Alternate items
without a match item - the "is in the set or sometimes not" case is not properly
reflected by the current database setup, I'm afraid.

Goal: Leave out the match ID 2 for the regular 4589b and remove the additional
4589b in the Alternate section at the same time - why tie two IDENTICAL items
to the only relevant part for this variant - 85861 in yellow? This will only
indicate where the part is used, but has to practical purpose from the inventory
point of view (unless I missed someting here, of course).

I would also move the extra 85861 to the Alternate section as well, stating in
the comments that one of them is extra - keep in mind that the selection of the
variant during parting out should affect both regular and extra parts for obvious
reasons.

An additional section "Extra Alternate Items" would be a theoretical option here,
of course...

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Aug 6, 2014 04:10
 Subject: Re: better definition for incomplete sets require
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 Topic: Suggestions
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In Suggestions, par016 writes:
  In Suggestions, Jan_K writes:
  A different issue is the fact that even a used set without INSTRUCTIONS may be
called complete - as long as the lack of original instructions is explicitly
mentioned in the item description.

This is something I strongly disagree with, since for most (if not all) sets
of more than 25-30 parts, it's very hard (or even impossible) to build the
set without the instructions leaflet - which is, from the perspective of a toy
being sold to kids, the primary USE of a LEGO set.

This has been different in former times, and I am not happy that this got changed.

  It probably had to do with the fact that all instructions are free electronically.
I'm not saying that makes it right but that was probably the thinking behind
the change.

Hi Pete,

that's a good point (if it really applies to ALL sets - I doubt that.) Nevertheless,
the reasoning behind this becomes pretty lame if you try to build a large set
(UCS or modular house, for example) with online instructions only - not only
that the screen resultion may give disappointing display results, but also the
colours are much harder to tell apart when using digital copies, IMHO.

Lat but not least, I prefer to build at a large table with no notebook or laptop
sitting around - and want my kids to follow paper instructions rather than scrolling
through .pdf documents.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Aug 6, 2014 04:05
 Subject: Re: *bump* for:Inventory Change Request for Set 1589-2
 Viewed: 37 times
 Topic: Inventories Requests
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In Inventories Requests, Jan_K writes:

  Not saying you do anything wrong, but as per my experience, change requests with
proper reasoning and explanatory comments tend to get approved much quicker -
at least in some cases. So I feel a bump can't hurt...

JK

Thanks a lot!

JK
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Aug 6, 2014 04:04
 Subject: Re: Enable/disable PayPal for countries with Euro
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 Topic: Suggestions
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In Suggestions, mabccc writes:
  
  *AFAIK, even eBay.co.uk strongly advised not to use a bank transfer as payment
type - at least a few years ago. Right now, I do not find this strong statement
anymore. http://pages.ebay.co.uk/help/pay/methods.html

  Of course they are biased in that they own PayPal, so prefer that transactions
take place via PayPal.
Integration of PayPal into ebay does make it an extremely easy way to pay for
ebay items.

Sure, but the way eBay.co.uk did it back then was warning about severe risks
of bank transfers; I guess some UK members mentioned back then that disclosing
UK bank information to a person you don't know may indeed create a risk of
fraudulent use. Nevertheless, the main point was that for UK buyers, is was (and
still is) very uncomfortable to pay by bank transfer, not only due to the cost
involved.
So if you don't want to turn away 95%+ of UK buyers, you better let them
pay by PayPal even though they are EU members and are technically able to send
a SEPA bank transfer to you.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Aug 6, 2014 04:00
 Subject: Re: Enable/disable PayPal for countries with Euro
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In Suggestions, bricksahead writes:
  In Suggestions, Jan_K writes:
  In Suggestions, Hunny1 writes:

  My question depends on Euro currency countries only because in my opinion only
these use SEPA bank transfer which is fast and free of charge. Or am I wrong
and you can pay for free by this way from DK, UK etc, too?

As for receiving SEPA payments: for Sweden, it works fine, for Denmark, it's
pretty expensive (both have local Crowns as currency). You can actually better
send a SEPA payment to Norway (not even a EU member country) in some cases than
sending money to Denmark... the Danish banks take 15-50 DKK as conversion fees
AFTER they receive the EURO payment.

Jan

  http://www.bricklink.com/message.asp?ID=842507

I'm sorry? This is a link to a cancelled message...
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Aug 4, 2014 08:49
 Subject: Re: Enable/disable PayPal for countries with Euro
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In Suggestions, Hunny1 writes:

  My question depends on Euro currency countries only because in my opinion only
these use SEPA bank transfer which is fast and free of charge. Or am I wrong
and you can pay for free by this way from DK, UK etc, too?

As for receiving SEPA payments: for Sweden, it works fine, for Denmark, it's
pretty expensive (both have local Crowns as currency). You can actually better
send a SEPA payment to Norway (not even a EU member country) in some cases than
sending money to Denmark... the Danish banks take 15-50 DKK as conversion fees
AFTER they receive the EURO payment.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Aug 4, 2014 08:46
 Subject: Re: Enable/disable PayPal for countries with Euro
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Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, Hunny1 writes:
  In Suggestions, Brickwilbo writes:

  
  
   http://www.bricklink.com/message.asp?ID=589636

  
  Sorry that I didn't look for before my posting

  Your suggestion is slightly different, you are asking for a subset of countries
that have the Euro. The other suggestion is for all countries in the EU (of which
not all use the Euro).

...which is some kind of improvement, but certainly not a good solution yet.

As indicated by Roland (therobo) in the old thread from 33 months ago, the efforts
to send a FREE SEPA payment are somewhat different in all SEPA countries, which
is a different set of countries than the EU or the countries using the EURO
as currency. These differences cover very fine steps between "free and easy"
(as for most German bank accounts, for example), and "very costly, upopular and
even being heavily and widely discouraged from"* like in the UK.

Even as an option, I do not see a good solution here unless every seller is allowed
to determine the set of affected countries himself. This is possible for "ship
to" locations already, but the payment type section is not set up for that (yet).

Jan

*AFAIK, even eBay.co.uk strongly advised not to use a bank transfer as payment
type - at least a few years ago. Right now, I do not find this strong statement
anymore. http://pages.ebay.co.uk/help/pay/methods.html
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jul 10, 2014 15:21
 Subject: Re: *bump* for:Inventory Change Request for Set 1589-2
 Viewed: 32 times
 Topic: Inventories Requests
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Inventories Requests, starbeanie writes:
  In Inventories Requests, Jan_K writes:
  In Inventories Requests, Jan_K writes:
  Please make changes to the following inventory:
 
Set No: 1589  Name: TCS Breakdown Assistance
* 
1589-2 (Inv) TCS Breakdown Assistance
229 Parts, 4 Minifigures, 1986
Sets: Town: Classic Town: Traffic

* Change {2 to 3} Minifig jred019 Jacket Red with Zipper - Red Arms - Red Legs, White Hat

Comments from Submitter:
from parellels to set 1590-2, the original instructions and the original box I own: several images with THREE of these figures prove the need for this change:
http://www.brickshelf.com/cgi-bin/gallery.cgi?i=5802310

You realize this is only a month old?

Yes, I do.

  I have ones going back to March.

Not saying you do anything wrong, but as per my experience, change requests with
proper reasoning and explanatory comments tend to get approved much quicker -
at least in some cases. So I feel a bump can't hurt...

JK
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jul 10, 2014 10:30
 Subject: *bump* for:Inventory Change Request for Set 1589-2
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 Topic: Inventories Requests
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Inventories Requests, Jan_K writes:
  Please make changes to the following inventory:
 
Set No: 1589  Name: TCS Breakdown Assistance
* 
1589-2 (Inv) TCS Breakdown Assistance
229 Parts, 4 Minifigures, 1986
Sets: Town: Classic Town: Traffic

* Change {2 to 3} Minifig jred019 Jacket Red with Zipper - Red Arms - Red Legs, White Hat

Comments from Submitter:
from parellels to set 1590-2, the original instructions and the original box I own: several images with THREE of these figures prove the need for this change:
http://www.brickshelf.com/cgi-bin/gallery.cgi?i=5802310
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jun 30, 2014 08:51
 Subject: Re: better definition for incomplete sets require
 Viewed: 66 times
 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Suggestions, Pazzo writes:

  If I list a Cafe Corner without the box, it is incomplete, I think we all agree
on that....

no, we do not all agree.

Currently, according to BL rules, a used set may be called complete when the
box is missing - and that's a situation I fully support.
USING a LEGO set means building it - and you don't need the box for that.

A different issue is the fact that even a used set without INSTRUCTIONS may be
called complete - as long as the lack of original instructions is explicitly
mentioned in the item description.

This is something I strongly disagree with, since for most (if not all) sets
of more than 25-30 parts, it's very hard (or even impossible) to build the
set without the instructions leaflet - which is, from the perspective of a toy
being sold to kids, the primary USE of a LEGO set.

This has been different in former times, and I am not happy that this got changed.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jun 4, 2014 16:28
 Subject: Inventory Change Request for Set 1589-2
 Viewed: 58 times
 Topic: Inventories Requests (Entry)
 Status:Open
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
Please make changes to the following inventory:
 
Set No: 1589  Name: TCS Breakdown Assistance
* 
1589-2 (Inv) TCS Breakdown Assistance
229 Parts, 4 Minifigures, 1986
Sets: Town: Classic Town: Traffic

* Change {2 to 3} Minifig jred019 Jacket Red with Zipper - Red Arms - Red Legs, White Hat

Comments from Submitter:
from parellels to set 1590-2, the original instructions and the original box I own: several images with THREE of these figures prove the need for this change:
http://www.brickshelf.com/cgi-bin/gallery.cgi?i=5802310
 Author: Jan_K View Messages Posted By Jan_K
 Posted: May 6, 2014 17:16
 Subject: Re: Domestic/Intern. Customize E-Mail & Web Text
 Viewed: 24 times
 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Suggestions, Brickwilbo writes:
  In Suggestions, tomte writes:
  Dear Members,

it would be nice to have a different custom E-Mail for domestic and international
buyers.

here: Domestic/Internation Customize E-Mail & Web Text udner http://www.bricklink.com/orderSettings.asp

kind regards

Stefan

Here you go: http://www.bricklink.com/help.asp?helpID=661


Or directly here: http://www.bricklink.com/help.asp?helpID=662 [scroll down about
80%]
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Jan 5, 2014 18:30
 Subject: Re: Button Solution (Requirements by German Law)
 Viewed: 43 times
 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Suggestions, BrickItYourself writes:
  I'm curious about this, having lived in Berlin before. Was this a consumer protection
pushed by people that had gotten scammed or was is pushed by the business community
that focuses more on physical shops to better compete against internet sales?

It's a reaction to the increasing issues of fraudulent websites (looking
like informational pages only) that make you submit personal data without clearly
showing that you sign a contract and will be charged remarkable fees afterwards
- these are called "Abofalle" in German.

Basically they make you enter a contract with periodic fees without actually
getting it, the important details are somewhere in the fineprint only. They work
following the "register here to get the information you're looking for" scheme...
First time you realize it when you get a invoice by snail mail - AFTER the 14
days period you have to cancel such an online contract according to DSR (distance
selling regulation / Distance Selling Act - "Fernabsatzgesetz" in German)

This issue is avoided with this button solution since contracts made online without
such a button will be refuted very easily in the future - and those having the
button should make EVERY user aware to watch out for contractual details at least.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: May 8, 2013 09:05
 Subject: Re: Free choice of updating orders or NOT
 Viewed: 34 times
 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, tomte writes:
  Hello members,

normally all unpaid and processing orders gets updated automatically.

Often customers want to have several orders due to customs thresholds they want
to stay below.

...which is an illegal process to avoid customs/tax charges - so the seller should
be the one to decide whether this is accepted in a particular case or not.

  There should be a choice of whether you want to update your old order or not
with the new submission.

Not without seller approval. This works fine already, by sellers setting the
order status to packed: http://www.bricklink.com/help.asp?helpID=41&q=status

  Then more orders can be created without the seller having
to set it paid or packed before the customer can submit a new order.

This is true, but I doubt that many sellers are willing to let buyers decide
about it.
I do not want to allow buyers place several orders (and send several payments
for several invoices later on) in my store - consolidated order processing and
shipping is first choice, everything else needs to be discussed.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Dec 20, 2012 14:22
 Subject: Re: Lost order....
 Viewed: 39 times
 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, Marisuda writes:
  In Suggestions, Jan_K writes:
  In Suggestions, Marisuda writes:
  In Suggestions, Jan_K writes:

  
  That's not a legal boundary but part of the PayPal TOS only.
LEGALLY, this applies to (EU) business sellers only - (real!) private sellers
may very well refuse this responsibility, unless they accept PayPal payments...

  At least in the Netherlands this is incorrect. ANYONE selling something to another
person is legally (through consumer law) responsible for getting the goods in
the hands of the buyer in the agree condition. So damaged or lost shipments are
always the seller's responsibility, business or private.

AFAIK, consumer law address legal details between (business!) sellers and CONSUMERS
only - this does not cover purely private transactions, regardless of a payment
involved or not.
[And yes: this exception will NOT apply to the vast majority of BrickLink transactions]

  Well, I did personally contact the consumer law's organisation about this some
while ago, and they were very clear to me that the law in question covered ALL
transactions, including private-private.

interesting...

  This is irrespective of payment method or whatever, when person A buys something
from person B than B is responsible for getting the item to A.
I specifically made the distinction between private and bussiness, but they said
there is no difference.
This is info I got from those who should know the applicable law in the Netherlands...

Absolutely.
So as a Dutch seller, you have a hard time selling ANYTHING anywhere - even your
old clothes at eBay or anything else. I wonder if they are sponsored by TNT to
inrease their turnover through registration services

Thanks for letting me/us know!
Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Dec 20, 2012 11:48
 Subject: Re: Lost order....
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, Marisuda writes:
  In Suggestions, Jan_K writes:

  
  That's not a legal boundary but part of the PayPal TOS only.
LEGALLY, this applies to (EU) business sellers only - (real!) private sellers
may very well refuse this responsibility, unless they accept PayPal payments...

  At least in the Netherlands this is incorrect. ANYONE selling something to another
person is legally (through consumer law) responsible for getting the goods in
the hands of the buyer in the agree condition. So damaged or lost shipments are
always the seller's responsibility, business or private.

AFAIK, consumer law address legal details between (business!) sellers and CONSUMERS
only - this does not cover purely private transactions, regardless of a payment
involved or not.
[And yes: this exception will NOT apply to the vast majority of BrickLink transactions]

JK
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Dec 20, 2012 10:10
 Subject: Re: Hidden fees - It's a loose-loose game
 Viewed: 35 times
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Suggestions, niemand writes:
  In Suggestions, paulvdb writes:

  
  According to European law they cannot charge more for IBAN transfer in euro than
for bank transfer in your own country. So if a transfer in euro to a bank acoount
in your own country is free then IBAN transfer in euro to a country in the SEPA
must also be free.

This only applies to transfers in EUR that don't have to be converted. Denmark
(having the Danish crown as currency) participates to this agreement as well,
still they (the local banks in Denmark) do charge for the currency conversion
from EUR to DKK - after they credit the EUR amount without any charge. (Swedish
banks do it better, there it's really free). It's a painful things for sellers
(unless they pass this charge to the buyers), the amount ranges from DKK 15 ($2.60)
to DKK 50 ($8.90) as per my experience.

  Agree, that's why some bank charge a flat rate for any bank-transfer... (not
sure, but I think I have eared than bank transfer would exist anymore in many
bank here, only IBAN since there is no real mor differences...)

it's the SEPA standard (formerly known as IBAN payment): Single European Payment
Area.
The domestic transfers will be obsolete rather soon, many banks already start
to use the same or at least similar forms, and after the full implemenation you
will send domestic bank transfers with IBAN and BIC code as well, just like payments
abroad.
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Dec 20, 2012 08:53
 Subject: Re: Lost order....
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: ABS store
In Suggestions, mabccc writes:

  
  That's not a legal boundary but part of the PayPal TOS only.
LEGALLY, this applies to (EU) business sellers only - (real!) private sellers
may very well refuse this responsibility, unless they accept PayPal payments...

  Virtually every seller of new sets / parts on bricklink is a business.

True. (even though many self-called "private" sellers think differently)

  I can only talk of UK law here, but if you purchase an item with the intention of reselling it, then at the time you resell, you are a business.
Same with second hand sets - if you buy to resell them, you are a business.

2x true - and while this is no news, it doesn't affect my statement above.
It just confirms that the number of sellers not to be held (legally!) responsible
for issues during transportation is surprisingly(?) small.

Jan
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Dec 20, 2012 06:41
 Subject: Re: Lost order....
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, mabccc writes:
  The buyer pays paypal, and paypal pays the seller.

That's the way(=direction) the money flows, but still: PayPal is forwarding agent
here only, takes it's share (PP fees) and has no ownership of this PAYMENT at
ANY time.
If you send someone a bank transfer, you don't pay the bank either - do you?

  The buyer's contract is with paypal.

This is not true. The buyer and seller agree to accept the PayPal TOS, but the
payment flow is not a contract with PayPal under which the payment might be OWNED
by PayPal at any time. It's similar (even though not exactly the same) to a bank
transfer.

  It doesn't matter (legally) whether the seller says he is not responsible
for lost items. He is.

That's not a legal boundary but part of the PayPal TOS only.
LEGALLY, this applies to (EU) business sellers only - (real!) private sellers
may very well refuse this responsibility, unless they accept PayPal payments...

  Now morally, the buyer might feel he should have asked
for postal insurance and so it is his fault for not asking. Alternatively, if
he knows he is covered for losses through a third party, then he might feel he
doesn't need it.

That's what actually happens every now and then, unfortunately.

  The seller doesn't know which type of buyer he has - one willing to take a risk
and not complain, and one willing to take a risk as he knows he is covered if
things go wrong.
Trust is a difficult thing when purchasing on the internet. A buyer with perfect
feedback and a seller with perfect feedback and a package goes missing - the
seller knows he sent it, the buyer knows he didn't get it. Who is at fault? The
buyer doesn't know for sure that the seller sent it. The seller doesn't know
for sure that the buyer didn't get it.

Exactly.

  A seller could easily make money by "forgetting" to post 1 in every 100 orders,
purposely picking an order when the buyer didn't ask for insurance, then claiming
they have perfect feedback and it is the buyer's fault for not requesting insurance.

That's something the PayPal buyer protection aims at... maybe the initial purpose.

JK
 Author: Jan_K View Messages Posted By Jan_K
 Posted: Mar 9, 2012 09:18
 Subject: Re: Set minimum for auto close store to 1 day
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 Topic: Suggestions
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Jan_K (1651)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status Collage
Mar 7, 2001 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: ABS store
In Suggestions, Tracyd writes:
  If you never "LOGOFF" does your store auto-close at the 3 day mark?

YES.

JK

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