Discussion Forum: Messages by WhiteHorseMatt (1432)
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 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Feb 28, 2018 13:36
 Subject: Re: Getting Frustrated Now With Bricklink
 Viewed: 149 times
 Topic: Problem
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, CheshireBricKs writes:
  
I sell on BrickOwl too and I've never had a single issue. You may be the
market leaders currently but your cockyness will catch up with you soon. I pay
my monthly fees on time every time and this is the mess I have to work with?
Can't it just 'work'? Why is everything difficult and half made?
Not acceptable. I'm tired of apologising to customers because of the issues
on this site. I dread to think how many people have turned away from my store
and not said anything.

  Reece

I've been on BO for 3 weeks and in that time over 50 stores have opened.
Bricklink has 100 fewer stores than in the summer last year (UK stores). Small
sample size, but a sign of things to come?
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Jan 31, 2018 12:51
 Subject: Re: Separate category for damaged items
 Viewed: 34 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, mwright5 writes:
  In Suggestions, CanadaFirst writes:

  I think you have a great idea. I have noted in a previous forum post that many
customers, especially new customers, may purchase damaged items inadvertently,
because they do not see the description. They just go after the best deal for
the piece. While I now try not to list damaged items at all, I still may list
them with a description on a case by case basis. When someone orders an item
from me with a discrepancy, I try to make sure that I email them to make sure
that they are aware of the discrepancy. Perhaps, things would be a lot simpler
if there was a category for items with discrepancies, or maybe it would complicate
things too much, but its interesting nonetheless. Regardless, I think it should
be a requirement to post your own picture of the item, instead of using the stock
photo, to help eliminate confusion.

As well as this, it will prevent 'filler bricks' from distorting the
price guide downwards for used parts.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Jan 20, 2018 08:44
 Subject: Re: Sellers who smoke should let buyers know
 Viewed: 45 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, firelordi writes:
  it is always in the eye of the beholder.

  3. non-smoking customers receive the goods and they notice immediately.
what is then ???

If you sell parts and they smell of smoke for whatever reason then it will be
a problem.

Even if you don't smoke near them , it is likely that they will get contaminated
to some degree.


Same with pet hair, although that is a different issue. I have cats, and while
they don't go into my office, I occasionally find hairs in my sorting cups
for example. Some people don't like, or are allergic, and I am aware that
I can't be absolutely certain that the odd hair won't end up in a jiffy
bag.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Nov 29, 2017 16:58
 Subject: Re: Seach According to Country
 Viewed: 19 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, ilikelegos11 writes:
  While shopping, I would like to see the option to limit my search according to
country.For example, I live in the USA and I don't want to buy outside of
the USA. I would like to be able to search items only in the USA. Thanks.


You can already do this, just hit 'more options', then hit the 'seller
location' buttons.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Oct 24, 2017 06:01
 Subject: Re: Convert all units to Metric
 Viewed: 40 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, yorbrick writes:
  In Suggestions, Brickler writes:
  Hi,
I do prefer the metric system, hands down, but in the US we have standard measurement
system.
So all our weights and sizes for the mail are in Standard. Changing it make no
sense.

In the rest of the world we also have a standard and universal measurement system,
the metric system.

Sort of, but when was the last time you were out for the night and bought 0.568
litres of beer?


Fortunately metric / imperial isn't the end of the world to convert.

Matt
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Sep 17, 2017 10:25
 Subject: Re: Tablet friendly website
 Viewed: 48 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, Teup writes:
  I've posted this before and was told Bricklink doesn't prioritise mobile
devices, but anyway, I would really really like to be able to use Bricklink properly
on my tablets. They are just much more comfortable to walk around with when sorting
orders than laptops.. but I can't, since I cannot use the menus. When I click
on the icons in the top bar, the dropdown menu appears properly, but whenever
I click on an item the menu disappears and nothing happens.

You can partly work around it by sending the links from a desktop computer and
then bookmarking them on the tablet, but it's still not comfortable.

Can this please be solved? I have this issue on a Lenovo as well as a Windows
Surface, in all browsers, so I'm sure I'm not the only one.

I can use the menus fine. But I still want a mobile version.

There is far too much zooming in and moving the screen around on a desktop site
aimed at a 24" screen to use comfortably on a 5/7" device.

I would also like an app that is optimised for mobile features, so I can have,
e.g. push notifications for messages, order change of status etc.

Matt
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Aug 15, 2017 04:42
 Subject: Re: Make sellers actually verify complete
 Viewed: 51 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, yorbrick writes:
  In Suggestions, mrbisco writes:
  I've had too many "100% complete" purchases that weren't. From talking
to sellers it seems they just say something is complete but most aren't actually
checking. I feel this is a disservice to buyers.

Perhaps a field that says "I have checked the set against the BL piece list and
it actually is 100% complete" or something like that. They will still lie,
but maybe it will curtail things a bit.

And on the buyers end, rather than just a positive/neutral/negative, there should
be more. Like a "was it actually 100% complete?" Then if you see that only
75% of the time a seller is actually selling complete sets you can steer clear.

Voted no. It is not necessary. Sellers already have the choice of listing as
complete or incomplete. Having an extra step/check box before an item can be
listed won't make a difference.

Agreed.

If sellers list things as complete, when they are not. There won't really
be anything stopping them just ticking the 100% button when they are not.
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Apr 23, 2017 02:54
 Subject: Re: Where are our manners gone?!
 Viewed: 117 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, Made_In_Bricks writes:
  a little grammar wouldn't hurt either...

Thanks,

Ken

Do you mean, for example, capital letters at the start of a sentence?




Matt
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Dec 11, 2016 08:30
 Subject: Re: new sets shouldn't be incomplete
 Viewed: 73 times
 Topic: Suggestions
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WhiteHorseMatt (1432)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Suggestions, Vince writes:
  Hi,
I'm wondering why a new set can have the flag "incomplete". Talking about
a new! set means, that it is MISB or new in openend box. Everything else
are new parts that exist in several sets or maybe only in one set. But a Star
Wars set without the rare minifigs or a Maersk train set without the train can't
be a "new set".
Why is that important?
When you take a look at the price guide you often find new sets that are much
cheaper than others. But when you check the offer you see the "incomplete" mark
within the offer.
From my point of view "new set" means complete in box with instructions and ALL
parts, nothing else. For now, the price guide for "new sets" is useless because
I am able to sell a single 1x1 tile as a new set that is incomplete.
New sets with the flag "incomplete" should be listed under parts because that
is what they are - a collection of new parts from a set.
What do you think?

Sven

I have just bought two copies of a set I wanted a minifig from. One is MISB,
the other has clearly had several years of being played with.

If I take out the figs I want and sell the sets, I would want to list one as
used incomplete (with a list of what is missing), and one as new, incomplete.

This would demonstrate to a buyer the correct condition of the parts they are
getting.