Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | FigBits  | | Posted: | Mar 18, 2023 21:58 | | Subject: | Re: What's the correct process - bogus chargeback | | Viewed: | 57 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
Well past a month. The form fails. I can't remove the positive feedback I
gave them.
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| Author: | FigBits | | Posted: | Mar 18, 2023 21:49 | | Subject: | What's the correct process - bogus chargeback | | Viewed: | 185 times | | Topic: | Help | |
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| A buyer placed an order in my store in January. I shipped it out. A month later,
they file a chargeback with their credit card company, saying they did not authorize
the payment. (NOT that the item didn't arrive, but that the payment itself
should never have been charged to their card.)
Another month later, Paypal sides with them, and reverses the payment and charges
me a $20 fee on top of it.
I looked at their feedback today, and it appears they have done this to at least
one other seller recently.
Too much time has passed for me to file a non-paying buyer (and the rules seem
to indicate that it would be removed even if it was still in the timeframe).
It's too late to change my feedback for them.
What is the official process for me?
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| Author: | FigBits | | Posted: | Sep 21, 2022 23:13 | | Subject: | Re: Paid twice the taxes, the seller doesn't care | | Viewed: | 57 times | | Topic: | Help | |
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| In Help, Emporiosa writes:
| | An example I often use
is when I purchase from LEGO directly. I've paid them taxes and I know they're
doing their documentation right. But sometimes when a package comes from Denmark
or Germany, Canadian agency CBSA charges me again. I pay it to release the package
to keep it easier, and then CBSA can be contacted for a refund for the duplication
in taxes.
|
And you've had it refunded? I have not. I sent in all the required documentation
to CBSA showing that I paid the taxes twice, and my request for a refund was
denied. The letter from CBSA stated that when an importer pays taxes through
both the sender and CBSA, the amount paid to CBSA is valid, and any refund must
be processed by the sender.
I checked through the online documentation of the refund processes, and I was
not able to find what I hoped to find -- that requests for a refund of taxes
paid are valid if the taxes have been paid twice.
(It's actually worse than paying it twice, because the CBSA calculation is
on the order total, which already includes tax!)
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| Author: | FigBits | | Posted: | Aug 3, 2022 20:59 | | Subject: | Re: BRICKLINK EMAIL & CONFUSION CLARIFIED | | Viewed: | 57 times | | Topic: | Off Topic | |
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| In Off Topic, utlf writes:
| | Hoping to clarify the confusion and worry caused by this latest email, as a lot
of people seem to have jumped to conclusions/don't have the entire context
as to how this all started; I am not an admin or related to BL staff in any way,
but I was involved in threads regarding the "sus" sellers and items for sale
|
Why are posting this as an attempt to "clarify," when what you write is filled
with your personal opinions, several of which contradict what BL admin have stated?
| | Despite the Admins/email stating that
they are custom printed, I do not believe this to be the case. I believe there
is a wide-scale operation within Lego factories to steal and sell high-ticket
minifigures on the "black market"
|
I would suggest allowing BL Admin to offer clarifications. You should delete
this message. If you want, I suppose it might make sense if you posted it as
"BRICKLINK EMAIL & MY PERSONAL OPINIONS WHICH CONTRADICT THAT EMAIL"
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| Author: | FigBits | | Posted: | Aug 2, 2022 22:49 | | Subject: | Re: Bricklink email? is it real? | | Viewed: | 159 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
| | Just wanted to ask if bricklink recently sent out an email regarding the selling
of minifigures as the entire email is just a bit off
|
I received it as well. The subject line states "Immediate action required!" which
REALLY makes it sound like they are specifically claiming that my store has counterfeit
minifigures (it doesn't!).
What exactly is the immediate action that I am required to take?
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| Author: | FigBits | | Posted: | Jul 29, 2022 14:46 | | Subject: | Re: Cancelled orders should NOT be in price guide | | Viewed: | 58 times | | Topic: | Suggestions | |
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| In Suggestions, Shintaku writes:
| | So here what can happen.
I want to set that XXX set an higher "price guide last 6 months sales" so I fake
a selling, the price guide is changed, and until the order is not cancelled the
price guide is still changed.
Then when I sell my set for overpriced value, I can cancel the first order and
get back the fees.
This should be not allowed.
|
That sounds different than your original post. In this case, it sounds like the
original ("fake") sale has not been cancelled yet, when the second (real) sale
is made.
Clearly, the price guide should show both of those sales. They were both made
on BL, and neither of them are cancelled.
Then, when the original one gets cancelled, it gets removed. The process words
exactly like your original post says it should.
Now you seem to be saying that the original sale should not be in the price guide,
even before it gets cancelled. How would that work? How would BL know that it's
not a valid sale?
Also, "this should be not allowed" -- it's already not allowed. Sellers
are not allowed to create fake purchases in their own store. If you believe that's
actually happening, it's probably worth reporting to BL.
The other item you mentioned -- "Item last sold" ... that only shows up in
your own inventory, right? The buyer doesn't see that. Unless you're
referring to something I'm unaware of.
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| Author: | FigBits | | Posted: | Jul 18, 2022 23:55 | | Subject: | Re: Require phone number on checkout. | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, Sterra writes:
| | I agree with making a phone number required for check out. I currently have
3 orders that have not been shipped - paid for and packed- because Customs forms
that are required for shipping anything outside of Canada require a phone
number. I contact the buyer as soon as I see that the package is to be sent
out of country. It often takes days to get a response.
|
If you are using Snap-Ship, you can put in your own phone number (or all 9's
etc) -- there is no validation that the number matches the region of the
shipment. If you are only filing the customs form online and taking in the package
to pay at the post office, the phone number validation is even weaker --
you can put in a single digit.
If you are doing the whole thing at the post office, the recipient's phone
number does not come up as a required field for most shipping methods on the
clerk's computer.
--
Marc.
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| Author: | FigBits | | Posted: | Jul 18, 2022 00:28 | | Subject: | Weirdly short part number for a minifig head? | | Viewed: | 82 times | | Topic: | Catalog | | Status: | Open | |
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| Why does this part have such a strange item number?
Other minifig heads have 4-digit numbers to identify the print. This one is a
single digit?
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| Author: | FigBits | | Posted: | Jul 16, 2022 14:02 | | Subject: | Re: Threads On Forums | | Viewed: | 42 times | | Topic: | Help | |
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| In Help, wildchicken13 writes:
| | In Help, Nubs_Select writes:
| | PIZZZZZZZZZZZAAAAAAAAAAAAAAAAAAAAAA!!!!!!!!!!
|
You know what's better than pizza?
Nothing. Nothing is better than pizza.
|
But consider: a ham sandwich is better than nothing.
And since a ham sandwich is better than nothing, and nothing is better than pizza,
by the transitive law, a ham sandwich is better than pizza.
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| Author: | FigBits | | Posted: | Jul 9, 2022 11:13 | | Subject: | Re: How to upload a placed order into inventory | | Viewed: | 34 times | | Topic: | Selling | |
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| In Selling, ErwinNL writes:
| | In Selling, FigBits writes:
| | I placed an order on on Bricklink. It has arrived and everything is there. I
want to sell these parts in my store. How do I upload it?
The way I used to do it is I would open the order in BrickStock, generate an
xml file and opload that. But the copy of BrickStock I have doesn't seem
to be able to download orders anymore.
I checked if maybe "part out" an order was an option. Doesn't seem to be.
Bricklink can't generate an xml file from an order?
Any other way that I am missing?
|
Try https://brickforge.de/brickstore/
It is updated all the time.
|
Perfect! Thank you.
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| Author: | FigBits | | Posted: | Jul 9, 2022 10:33 | | Subject: | Re: Store suspended without any notification | | Viewed: | 42 times | | Topic: | Technical Issues | |
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| In Technical Issues, coqie writes:
| | Payment as to a friend is only possible
if payment is processed offsite bricklink, by logging in to your paypal account
and send to another. Nothing wrong with that when both buyer and seller agree
with it if you ask me but apparently not allowed by bricklink anymore. Did it
for years to great satisfaction of my buyers but won't anymore.
|
That isn't a Bricklink change, it's a Paypal policy that has always been
in place. You are not allowed to accept business payments as "friends and family"
payments.
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| Author: | FigBits | | Posted: | Jul 9, 2022 10:21 | | Subject: | How to upload a placed order into inventory | | Viewed: | 51 times | | Topic: | Selling | |
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| I placed an order on on Bricklink. It has arrived and everything is there. I
want to sell these parts in my store. How do I upload it?
The way I used to do it is I would open the order in BrickStock, generate an
xml file and opload that. But the copy of BrickStock I have doesn't seem
to be able to download orders anymore.
I checked if maybe "part out" an order was an option. Doesn't seem to be.
Bricklink can't generate an xml file from an order?
Any other way that I am missing?
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| Author: | FigBits | | Posted: | Oct 23, 2021 10:22 | | Subject: | default settings, items for sale tab | | Viewed: | 49 times | | Topic: | Help | |
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| I can't seem to find this in my settings...
When viewing a catalog item, I would like the "Items for Sale" tab to default
to seeing sellers located in Canada, and New condition. Is this possible, or
do I have to select those two fields and filter every time?
Thanks!
--
Marc.
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| Author: | FigBits | | Posted: | Oct 9, 2021 14:48 | | Subject: | FYI to Canadian sellers | | Viewed: | 93 times | | Topic: | Shipping | |
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| Canada Post cannot currently send Airmail Packets and parcels to Australia and
New Zealand. You may want to remove them from your shipping zones, or add a new
zone for them that specifies surface mail.
Also, shipments to Ireland are sometimes being returned to sender for no apparent
reason, and shipments to China are taking up to an additional month to arrive.
https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page
--
Marc.
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| Author: | FigBits | | Posted: | Jun 15, 2021 11:04 | | Subject: | Re: How do I cancel an order? | | Viewed: | 52 times | | Topic: | Help | |
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| In Help, QuarkyBricks writes:
| | In Help, FigBits writes:
| | Buyer wants to cancel. I'm fine with that.
I go to the Problem Order page for that order. There is no option on there to
cancel it.
|
Make sure the order is in a status that can be canceled.
https://www.bricklink.com/help.asp?helpID=74&q=status
|
Thanks.
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| Author: | FigBits | | Posted: | Jun 15, 2021 10:56 | | Subject: | How do I cancel an order? | | Viewed: | 121 times | | Topic: | Help | |
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| Buyer wants to cancel. I'm fine with that.
I go to the Problem Order page for that order. There is no option on there to
cancel it.
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| Author: | FigBits | | Posted: | Apr 3, 2017 13:53 | | Subject: | Re: Ban selling custom parts | | Viewed: | 61 times | | Topic: | Suggestions | |
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| In Suggestions, TheBrickGuys writes:
| | | | This is an old argument and it will never be implemented because there is money
to be made off this kind of part.
|
I don't know if you are referring to BrickLink as the ones wanting to make
the money off of these parts but if you are I don't think it is true because
the money they make off of them is sooo small that it would hardly affect their
bottom line.
| | There is a lot of parts that have been chromed or have been fabricated
as weapons. Where does the non-official parts stop? Why can I not take a megablock
3x5 plate, grind off the studs, paint it and sell it as a custom part? Why are
individuals allowed to change parts and megablocks are forbidden?
|
I think Rick above stated the argument why Meagablock and the like are not allowed
but why custom parts are (including colored Lego parts) when he stated - "I
consider Tyco and Megablock competition with LEGO while customizers and their
parts are not, they accentuate LEGO" - I think this sums up the whole reason
why BrickLink allows custom parts but not Megablock. They want to keep this site
dedicate to Lego but they do allow the custom parts for the sake of the builders
but not for the sake of their bottom line.
Jim
|
Sure, except that those smaller producers are also in competition with Lego,
so the argument doesn't add up. Ask yourself this: would the "customizers"
prefer that you buy their part, or the Lego one? If they'd rather you buy
theirs, then they are in competition with Lego. (And, if they'd rather you
buy the Lego one, then why are they producing anything?)
They are smaller competitors, but they ARE competitors.
--
Marc.
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| Author: | FigBits | | Posted: | Mar 29, 2017 22:52 | | Subject: | Re: Order Splitting | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, inzeos writes:
| | Except that there are significantly more lazy sellers out there.
|
Don't order from those ones.
I'd be happy to bag sub-orders separately.
--
Marc.
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| Author: | FigBits | | Posted: | Mar 28, 2017 12:26 | | Subject: | Re: price overview when buying a wanted list | | Viewed: | 45 times | | Topic: | Suggestions | |
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| In Suggestions, TokerSays writes:
| | ... I'm not buying
one product, I'm buying 574. From 4000 stores. Now I no longer have easy
access to a suggested retail price, nor am I able to easily compare the price
of one store to that of another. I think I'm correct in this statement because
if I was wrong Sellers wouldn't care if I had the average pricing tool.
Sellers would prefer that I not have this tool so that an undo burden is placed
on me.
|
Did you actually read any of the reasons that sellers gave for why they didn't
like this tool? Because when you write something like that, it appears that you
did not. Or, you read them but didn't understand them. Or, you understood
them but are deliberately ignoring what they told you.
--
Marc.
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| Author: | FigBits | | Posted: | Mar 23, 2017 15:51 | | Subject: | Re: price overview when buying a wanted list | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, TokerSays writes:
| | In Suggestions, FigBits writes:
| |
All of which is fine (more or less). But it becomes a bit of a problem when sellers
who want to list that "$10" minifigure for $10 show up on a BrickLink tool as
being 75% higher than average.
|
Who said it was a “$10” minifigure?
|
The buyers who are willing to pay $10 for it. As I said in my post, it's
only a "$10" minifig because people are buying it for $10. I even put it in quotes
to highlight how that number does not actually indicate something intrinsic in
the minifig.
| | The Seller selling it for $10? Was it Lego?
Lego can tell me it’s a $10 minifigure and I have to pay $10 because it’s Lego’s
product. I’m not buying from Lego. I’m buying from a reseller. The official
Lego price no longer comes into play. The price now is what the resellers are
selling it for. 10 other Sellers think its worth $6. Doesn’t their opinion
of value matter?
|
It does. But what matters more than what the sellers think it's worth is
what the buyers think it's worth.
I was previously told that if a piece has an average price
| | of $0.33 and it’s selling for $1.48 then I need to gauge how much that piece
is worth to me.
|
You should. Buyers determine the value.
| | Shouldn’t that same courtesy be extended to Sellers to who think
their piece is worth $6? If 10 Sellers think the piece is worth $6 then that
piece is now worth $6 and the $10 Seller made an investment that may not have
been wise.
|
It's worth whatever a buyer who is willing to hand over money thinks it's
worth.
| |
Think of Lego as stock. Sellers purchase stock in Lego and then as a broker
they resell it. They do this hoping that the stock they buy will increase in
price. Sometimes it goes up, sometimes it goes down. Most of that up and down
depends on what other brokers are selling that stock for. It also depends on
the available of stock, and on the reputation of the company. I buy stock in
Lego. I buy it from the Seller brokers. I walk into the Bricklink marketplace
and I see hundreds of Sellers and they’re all showing me their prices and right
next to their price I should see an average 6 month price. That price should
not include shipping, handling, fee and surcharges. Those are brokerage fees.
You research your broker fees before you decide to do business with them. That
research is different from price research. No one takes all brokerage fees,
adds them up and divides them into an average and adds them to the average price
of stock. When I walk into Bricklink I should see prices and right next to them
I should see average prices. Do you know why?
Because I just picked up my phone and opened the app that shows me the actual
real world stock I own. The app shows me the current market value of that stock
and right next to it – it shows me the 52 week high and the 52 week low.
It’s an awfully useful app. I wish Brinklink had one.
|
Except that your stock market app does NOT show the average price of the stocks
available for purchase. It would show you the prices that it has sold at, and
the lowest price available. BrickLink also does that.
But, your analogy is deeply flawed in other ways.
--
Marc.
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