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 Author: popsicle View Messages Posted By popsicle
 Posted: May 21, 2024 11:13
 Subject: Fun Number
 Viewed: 130 times
 Topic: Feedback
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popsicle (6666)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
The Angel and what that might portend? Maybe the iconic Burnett Family ranch
of Texas, The Four Sixes and what it represents?

However the number might be seen, think I'd prefer it being seen sitting
at the poker tables in Vegas

Have a wonderful and productive day
 
 Author: Amazingly View Messages Posted By Amazingly
 Posted: May 16, 2024 22:53
 Subject: Making changes
 Viewed: 158 times
 Topic: Feedback
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Amazingly (8709)

Location:  USA, Florida
Member Since Contact Type Status
Apr 10, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Amazingly Amazing
Are you able to edit your comments or even change feedback from a positive to
a negative?

Thanks
 Author: popsicle View Messages Posted By popsicle
 Posted: May 15, 2024 16:17
 Subject: Congrats infinibrix!
 Viewed: 174 times
 Topic: Feedback
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popsicle (6666)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
Looks good there, the orange
https://www.bricklink.com/feedback.asp?u=infinibrix

Eleven years and today you hit it. What will your BrickLink profile look like
in another eleven, I wonder?

Used to really enjoy this type of milestone in others. Still do, apparently
 Author: rab1234 View Messages Posted By rab1234
 Posted: May 13, 2024 23:15
 Subject: Thanks for the feedback!
 Viewed: 102 times
 Topic: Feedback
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rab1234 (1970)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blockbusting Bricks
With only about 60% of buyers leaving feedback, 10 in a row is a rarity for me.
I don't think I've ever had more than about 15 in a row, but thanks
for those who leave feedback.
 
 Author: CSC View Messages Posted By CSC
 Posted: May 12, 2024 23:27
 Subject: USPS shows delivered
 Viewed: 137 times
 Topic: Feedback
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CSC (727)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Not Just Collectibles
Hello everyone,

I had been contacted by a buyer saying "Hi, just letting you know that this
item was not received even though the post office says it was put in my mailbox
yesterday. i have filed a inquiry with USPS but i'm not hopeful."

Now the buyer left neutral feedback for not receiving an item.

I have provided tracking and it shows "Delivered, In/At Mailbox"

Now while I understand that this is frustrating for the buyer, what else can
I do and is there a way to get this feedback removed?

The buyer said in his feedback "Didn’t receive item. Seller did not offer
anything for lost items!"

Again, I understand the frustration, but why should I offer something for a lost
item that was lost by USPS or placed in the wrong mailbox?

Thanks
 Author: Thisoldtoyhouse View Messages Posted By Thisoldtoyhouse
 Posted: May 10, 2024 20:56
 Subject: change feedback from positive to negative??
 Viewed: 138 times
 Topic: Feedback
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Thisoldtoyhouse (1838)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Oct 27, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ThisOldToyHouse
How do I change feedback from positive to negative? I accidentally left Praise
instead of negative.

Harry
ThisOldToyHouse
 Author: MeepTheOtter View Messages Posted By MeepTheOtter
 Posted: May 7, 2024 18:58
 Subject: Do most buyers not give feedback?
 Viewed: 222 times
 Topic: Feedback
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MeepTheOtter (8)

Location:  USA, Michigan
Member Since Contact Type Status
Mar 10, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Meep's Brick Emporium
Hi everyone,

I started selling at the end of January and have had a handful of orders since,
but I've only had one buyer leave feedback. Do most people not bother leaving
feedback anymore?

I've left feedback for every order, both buying and selling, and I thought
most people would do the same. Is there anything I could be doing to try to encourage
my buyers to leave feedback?
 Author: FLUSH2020 View Messages Posted By FLUSH2020
 Posted: Apr 28, 2024 14:57
 Subject: accidentally left positive feedback
 Viewed: 161 times
 Topic: Feedback
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FLUSH2020 (280)

Location:  USA, New Jersey
Member Since Contact Type Status
Apr 18, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Greg's Brick Shop
I accidentally left a buyer positive feedback when meaning to post negative as
this was my first negative review and i simply made an error when choosing the
disposition - can this be corrected?
 Author: FLUSH2020 View Messages Posted By FLUSH2020
 Posted: Apr 28, 2024 14:46
 Subject: Accidentally left a buyer positive feedback
 Viewed: 111 times
 Topic: Feedback
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FLUSH2020 (280)

Location:  USA, New Jersey
Member Since Contact Type Status
Apr 18, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Greg's Brick Shop
Accidentally left a buyer positive feedback - can i correct this to negative?
 Author: MrJokster View Messages Posted By MrJokster
 Posted: Apr 26, 2024 21:32
 Subject: Powered up to USB cable?
 Viewed: 76 times
 Topic: Feedback
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MrJokster (75)

Location:  USA, California
Member Since Contact Type Status
Feb 26, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Not "a" Store
Hello

So... I purchased Lego's Pac-Man cabinet as well as LED lighting. I'm
also converting it to be motorized and I purchased the Powered Up 4-Port Hub
(85824) and a motor to run the game. As for the lighting, after all has been
installed, I'm left with a USB at the end to plug into a power source to
be manually switched. What I want to do is to plug it into the hub and have both
the motor and the LEDs controlled through the app. So as the title says, IS there
some type of adapter from the Powered Up plug to USB? Or even a train of adapters
that can lead up to a USB?

Thanks for any suggestions.
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Apr 10, 2024 19:54
 Subject: How much longer
 Viewed: 220 times
 Topic: Feedback
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
How many negative feedbacks are needed before someone is unregistered?

A certain user (1001 bricks may know of who I speak of) went around requesting
invoices and then not paying, which is not a big deal but, he was unresponsive
when asked if he wanted to pay or cancel.

Over all this guy ordered from over 20 stores and by the time his buying privileges
were revoked, he had wasted the time of 2 dozen stores.
 Author: MarcoDea1907 View Messages Posted By MarcoDea1907
 Posted: Apr 8, 2024 17:17
 Subject: protection for sellers from negative feedback
 Viewed: 194 times
 Topic: Feedback
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MarcoDea1907 (500)

Location:  Italy, Lombardia
Member Since Contact Type Status
Apr 7, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MarcoDea1907 Brick House
Good evening everyone,
I want to share this question with you: Bricklink sufficiently protects sellers
from offensive and above all unjustified negative feedback?
I ask this question because for me bricklink is a passion, it is neither a job
nor a source of income. I like to manage and grow my shop as if it were a small
business and I do it with the utmost honesty and transparency.
However, it happens that I receive negative feedback (take a look at the last
one I received) that is offensive and above all unjustified. I believe that it
is not only correct and polite to contact the seller in case of non-conformity
of the material received. Personally, I will fully refund all buyers who have
posted negative feedback even though they have not contacted me to explain the
problem. I think it would be appropriate to discuss how it is a little too easy
to give the possibility of using negative feedback without first informing the
seller that they have encountered a problem. How can it be right to receive negative
and offensive comments before finding a solution to the problem?

I invite the bricklink staff if they are interested in this post to avoid referring
me to the help pages

thank you all for your attention.
Marco

Buonasera a tutti,
voglio condividere con voi questa domanda: Bricklink tutela a sufficienza i venditori
da feedback negativi offensivi e soprattutto ingiustificati?
faccio questa domanda perche per me bricklink e una passione, non e ne un lavoro
ne una fonte di guadagno. Mi piace gestire e far crescere il mio negozio come
fosse una piccola impresa e lo faccio con il massimo dell'onesta e della
trasparenza.
tuttavia accade di ricevere feedback negativi (date un occhiata all'ultimo
che ho ricevuto) offensivi e soprattutto ingiustificati. credo che sia non solo
corretto ed educato contattare il venditore in caso di non conformita del materiale
ricevuto. Personalmente go interamente rimborsato tutti gli acquirenti che mo
hanno postato un feedback negativo nonostante non mi abbiano contattato per spiegarmi
il problema. Credo che sarebbe opportuno discutere su quanto sia un po troppo
facile dare la possibilita di utilizzare il feedback negativo senza prima mettere
al corrente il venditore di aver riscontrato un problema. come puo essere giusto
ricevere commenti negativi e offensivi prima di trovare una soluzione al problema?

invito lo staff di bricklink qualora dovesse interessarsi a questo post di evitare
di rimandarmi alle pagine di aiuto

grazie a tutti per l'attenzione.
Marco
 Author: jkirl View Messages Posted By jkirl
 Posted: Apr 4, 2024 16:29
 Subject: negative feedback
 Viewed: 163 times
 Topic: Feedback
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jkirl (151)

Location:  Italy, Lombardia
Member Since Contact Type Status
Sep 17, 2018 Contact Member Buyer
Buying Privileges - OK
hi
is there any way to appeal or remove negative feedback from seller wwho only
gives you negative feedback out of retaliation to his.
I appreciate i have a one sided view on this situation but am willing and confident
to let bricklink review it and make a call on it.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Apr 1, 2024 23:09
 Subject: I tried an experiment, and it's 2 for 2.
 Viewed: 321 times
 Topic: Feedback
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Ziegelmeister (226)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
As we all know, getting buyers to reply to messages and/or leave feedback can
be brutal. I don't know if it's just me but my feedback response rate
fell off a cliff around early February. 83 orders and just 35 feedbacks which
drops well below the 60% rate most of us have.

I've had a few buyers with very high feedback numbers but they have left
___ZERO___ for other users. Those people are to far gone, so I decided to try
to tackle the problem with the new users.

I tend to get a lot of buyers with very low scores, so when I recently had a
few zero feedback users place orders, I decided to try something proactive and
drafted up this letter which was included in their package. Of the two I sent
it to so far, both followed the instructions. One even went back and added feedback
for other orders they placed. I sent my third one out today which is what prompted
me to go double check on the other two users.

And I know, I know, "don't worry about your feedback number more than
your feedback rating", but there are people out who see that number first
and assume that with experience comes better service and fewer hassles. It's
also just a few extra keystrokes of extra work to help improve the community
for everyone IMO.
 
 Author: RONALDSLEGO View Messages Posted By RONALDSLEGO
 Posted: Mar 31, 2024 04:25
 Subject: Remove feedback reminder
 Viewed: 95 times
 Topic: Feedback
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RONALDSLEGO (451)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
May 14, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: RONALDS
Hello,

There is 1 order waiting for feedback. I do not want to give feedback to this
order.

Is there a way to delete this reminder (1 order waiting for feedback) without
actual give feedback?
 Author: JakeW View Messages Posted By JakeW
 Posted: Mar 20, 2024 22:58
 Subject: Hidden "Feedback Removal Request" Not Helpful
 Viewed: 78 times
 Topic: Feedback
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JakeW (24)

Location:  Australia, New South Wales
Member Since Contact Type Status
Jun 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bits and Bricks
Three months ago I received an order from "Australia's Best Bricks"
by STEEL. The shipping process was very troublesome as I required a tracking
number. After I reminded them by email several times, a few days later an incorrect
(useless) tracking number was sent to me. I never got the correct tracking number.
The package included material encouraging to quickly leave a positive review,
and I did so because I was in good spirits after finally receiving my package.

However after examining the pieces, I noticed the awful quality of the bricks
sent to me. Stickers were applied so badly they weren't even on the brick.
The included rubber band was already nearly broken and snapped within a few uses.
Bricks were dirtier than any other order I've seen, and I had to wash-out
what I assume was children's play-dough from some of the pieces.

I immediately wanted to remove my review, but after using this site since 2012
I had no idea there was a hidden ""Feedback Removal Request." Even
though I won't be able to repost my feedback, I would have greatly appreciated
removing my hasty positive feedback on a truly awful order. Its very disappointing
to me that "Feedback Removal Request" is hidden in the problem center
instead of where the feedback is. And perhaps more disappointing is the short
1 month period where the feature even works.

If you're going to hide a feature in the back corner of your website, putting
such a short timer on it almost guarantees no-one can remove their own reviews.
It saddens me that this site makes such a simple request so difficult. There
could be all kinds of good reasons people want to delete their reviews in the
future. Doing so shouldn't be so difficult to find and within such a small
time window.
 Author: yoavheskia View Messages Posted By yoavheskia
 Posted: Mar 13, 2024 11:58
 Subject: Unjustified Neutral Feedback
 Viewed: 283 times
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yoavheskia (500)

Location:  Israel, Mehoz Tel Aviv
Member Since Contact Type Status
Nov 30, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TLV parts
Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:

Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time

I submitted Feedback Removal Request.

My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?

Thanks,
Yoav
 Author: jcarroll View Messages Posted By jcarroll
 Posted: Mar 2, 2024 11:22
 Subject: 24548189
 Viewed: 110 times
 Topic: Feedback
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jcarroll (16)

Location:  USA, North Dakota
Member Since Contact Type Status
Oct 2, 2023 Contact Member Buyer
Buying Privileges - OK
Thank you for such a smooth transaction. I will be using this site in the future.

Again thank you

Jcarroll
 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 28, 2024 10:03
 Subject: What gives?
 Viewed: 489 times
 Topic: Feedback
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popsicle (6666)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020

In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.

Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?

Two store banners, both with a single selling neutral

https://store.bricklink.com/carolannee
https://store.bricklink.com/par016

A very nice post about carolannee, btw. Here's my readied reply to it.

Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden

She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been


-popsicle
 
 Author: rambo View Messages Posted By rambo
 Posted: Feb 24, 2024 03:06
 Subject: Feedback löschen
 Viewed: 86 times
 Topic: Feedback
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rambo (35)

Location:  Austria, Niederösterreich
Member Since Contact Type Status
Jan 14, 2021 Contact Member Buyer
Buying Privileges - OK
Kann mir bitte jemand sagen, wie ich ein Feedback löschen kann? Wollte natürlich
positiv bewerten und habe versehentlich neutral angetippt. Habe schon mehrfach
versucht Feedback löschen eingereicht, wird aber anscheinend nicht weiter geleitet.
LG Rambo

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