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 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 23, 2024 23:47
 Subject: Re: Why does Bricklink not support buyers at all?
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 Topic: Buying
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popsicle (6671)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Buying, Ziegelmeister writes:
  In Buying, popsicle writes:

  How extensive is your stoplist? Who makes it onto that list and specifically
why? How do you calculate the need to place another profile onto it?

Not being facetious, just truly curious about this behavior

457, why? Is that bad?

Kidding - only 11 including the store in question. I think maybe 6 of them were
from threads like this where a user was seeking advice on how to handle another
difficult user. I'll go dig around to see if I can help and in the process
if I end up seeing a plethora of negatives (like 10+ in a year) I'll stop
list them even though they're probably not an active buyer. My logic is
that while they might not buy from me, they may see their "members who have
stop listed me" numbers climb and realize they need to make some changes.
I check back every now and then and occasionally remove people who have made
improvements.

The others were added because I might have stumbled on them while reading other
people's feedbacks and their replies. Two of them are on there because they
don't know how to use the feedback system properly and I'm just trying
to protect my numbers. They gave over 20 feedbacks but may be 3 were positive
and the rest were neutral and negative.

The funny thing is, I was stop listed and put on ignore lists left and right
while asking basic questions back when I was setting up my store. Everybody
has their reasons I guess. I went from being on 5 to now just 2 so I assume
they were just curmudgeons.

I get it. Thanks for sharing.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Apr 23, 2024 20:43
 Subject: Re: Why does Bricklink not support buyers at all?
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 Topic: Buying
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Ziegelmeister (226)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Buying, popsicle writes:

  How extensive is your stoplist? Who makes it onto that list and specifically
why? How do you calculate the need to place another profile onto it?

Not being facetious, just truly curious about this behavior

457, why? Is that bad?

Kidding - only 11 including the store in question. I think maybe 6 of them were
from threads like this where a user was seeking advice on how to handle another
difficult user. I'll go dig around to see if I can help and in the process
if I end up seeing a plethora of negatives (like 10+ in a year) I'll stop
list them even though they're probably not an active buyer. My logic is
that while they might not buy from me, they may see their "members who have
stop listed me" numbers climb and realize they need to make some changes.
I check back every now and then and occasionally remove people who have made
improvements.

The others were added because I might have stumbled on them while reading other
people's feedbacks and their replies. Two of them are on there because they
don't know how to use the feedback system properly and I'm just trying
to protect my numbers. They gave over 20 feedbacks but may be 3 were positive
and the rest were neutral and negative.

The funny thing is, I was stop listed and put on ignore lists left and right
while asking basic questions back when I was setting up my store. Everybody
has their reasons I guess. I went from being on 5 to now just 2 so I assume
they were just curmudgeons.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 23, 2024 18:45
 Subject: Re: Why does Bricklink not support buyers at all?
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 Topic: Buying
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popsicle (6671)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Buying, Ziegelmeister writes:
  In Buying, 1001bricks writes:
  It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93

You know it's bad when they're already on your stop list.

How extensive is your stoplist? Who makes it onto that list and specifically
why? How do you calculate the need to place another profile onto it?

Not being facetious, just truly curious about this behavior
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Apr 23, 2024 18:29
 Subject: Re: Why does Bricklink not support buyers at all?
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Ziegelmeister (226)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Buying, 1001bricks writes:
  It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93

You know it's bad when they're already on your stop list.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 23, 2024 17:23
 Subject: Re: Why does Bricklink not support buyers at all?
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 Topic: Buying
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1001bricks (52444)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, popsicle writes:
  My apologies if I misunderstood your use of the Starship Trooper meme.

I'm also sorry - ST isn't an apology of War, even if it may look like
it.

But I shouldn't have used this picture.


  It remains an uncomfortable way of thinking for me and unfortunately very real path for
humanity.

100000% agree.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Apr 23, 2024 16:43
 Subject: Re: Why does Bricklink not support buyers at all?
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zorbanj (824)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Good question, I reported him weeks ago, looks like I wasted my time.


In Buying, TheBrickGuys writes:
  
  It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93


WOW! That guy is a scum artist. Why is he still open?

Jim.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 23, 2024 16:37
 Subject: Re: Why does Bricklink not support buyers at all?
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popsicle (6671)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Buying, 1001bricks writes:
  In Buying, popsicle writes:
  In Buying, 1001bricks writes:
  In Buying, aimeekey4 writes:
  I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?


It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93

Open NSS Alert.

Open PayPal Claim.

Report the shop:
https://www.bricklink.com/problemMember.asp

Then you can say:



Scary mindset. It's one thing that you champion such for you and yours, but
to advocate it more broadly is worrisome to those that are not of that somewhat
troublesome mindset. Evidenced by the (satirical) Starship Troopers movie
you invoke, meaning of which has apparently failed to permeate It's meant
to show the absurdity of that statement, iow.


I'm a fan of Heinlein, have MANY of his books, and I know how to read his
words at 2nd or 3rd level.
Otherwise, at 1st level it's pretty stupid, but that's what's genious
in how he writes.

And the Starship Troopers is a GOOD movie to represent this book.
At the 1st level, it's action and dumb - but then it's a far deeper movie


Apart this, OP member have difficulties, and the shop seems toxic.
NSS, Claim, Report - and he already gave the shop a Negative, which is pretty
brave.
Bravo!

My apologies if I misunderstood your use of the Starship Trooper meme. It remains
an uncomfortable way of thinking for me and unfortunately very real path for
humanity.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 23, 2024 16:34
 Subject: Re: Why does Bricklink not support buyers at all?
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TheBrickGuys (13301)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
  It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93


WOW! That guy is a scum artist. Why is he still open?

Jim.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 23, 2024 16:31
 Subject: Re: Why does Bricklink not support buyers at all?
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1001bricks (52444)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, SylvainLS writes:
  In Buying, 1001bricks writes:
  […]
It's just like communication with Voyager 1; it takes time.

Except there’s still guys who know how to fix V-ger….

Brilliant! We need to find old developpers!

Ah - not me, please, I don't know anything at computers.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 23, 2024 16:28
 Subject: Re: Why does Bricklink not support buyers at all?
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1001bricks (52444)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, popsicle writes:
  In Buying, 1001bricks writes:
  In Buying, aimeekey4 writes:
  I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?


It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93

Open NSS Alert.

Open PayPal Claim.

Report the shop:
https://www.bricklink.com/problemMember.asp

Then you can say:



Scary mindset. It's one thing that you champion such for you and yours, but
to advocate it more broadly is worrisome to those that are not of that somewhat
troublesome mindset. Evidenced by the (satirical) Starship Troopers movie
you invoke, meaning of which has apparently failed to permeate It's meant
to show the absurdity of that statement, iow.


I'm a fan of Heinlein, have MANY of his books, and I know how to read his
words at 2nd or 3rd level.
Otherwise, at 1st level it's pretty stupid, but that's what's genious
in how he writes.

And the Starship Troopers is a GOOD movie to represent this book.
At the 1st level, it's action and dumb - but then it's a far deeper movie


Apart this, OP member have difficulties, and the shop seems toxic.
NSS, Claim, Report - and he already gave the shop a Negative, which is pretty
brave.
Bravo!
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Apr 23, 2024 16:26
 Subject: Re: Why does Bricklink not support buyers at all?
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Buying, 1001bricks writes:
  […]
It's just like communication with Voyager 1; it takes time.

Except there’s still guys who know how to fix V-ger….
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 23, 2024 16:16
 Subject: Re: Why does Bricklink not support buyers at all?
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popsicle (6671)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Buying, 1001bricks writes:
  In Buying, aimeekey4 writes:
  I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?


It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93

Open NSS Alert.

Open PayPal Claim.

Report the shop:
https://www.bricklink.com/problemMember.asp

Then you can say:



Scary mindset. It's one thing that you champion such for you and yours, but
to advocate it more broadly is worrisome to those that are not of that somewhat
troublesome mindset. Evidenced by the (satirical) Starship Troopers movie
you invoke, meaning of which has apparently failed to permeate It's meant
to show the absurdity of that statement, iow.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 23, 2024 15:44
 Subject: Re: Why does Bricklink not support buyers at all?
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1001bricks (52444)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, zorbanj writes:
  Don't know how I originally came across the seller, but I reported him weeks
ago and his store is still open.

Weeks ago?
This is the normal delay for Help Desk.
So they may just received the message, and will start to do something.

It's just like communication with Voyager 1; it takes time.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 23, 2024 15:42
 Subject: Re: Why does Bricklink not support buyers at all?
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1001bricks (52444)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Buying, aimeekey4 writes:
  I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?


It's an abnormal/problematic shop.
https://www.bricklink.com/feedback.asp?u=luke93

Open NSS Alert.

Open PayPal Claim.

Report the shop:
https://www.bricklink.com/problemMember.asp

Then you can say:

 
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Apr 23, 2024 15:37
 Subject: Re: Why does Bricklink not support buyers at all?
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zorbanj (824)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
Don't know how I originally came across the seller, but I reported him weeks
ago and his store is still open.

In Buying, sickofthis88 writes:
  Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Apr 23, 2024 15:28
 Subject: Re: Why does Bricklink not support buyers at all?
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Buying, sickofthis88 writes:
  Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.

Also their responses. Everyone can make a mistake and there is no pleasing some
people, but if you are running a business you have to act professionally. And
if this is a just a hobby then you should still show some respect to people who
gave you their business, even if you aren't totally pleased. Screaming that
someone is a thief, and a scammer is not a good look for a seller, even if they
are. It makes me wonder if I have an issue how will they respond?
 Author: WhiteHorseMatt View Messages Posted By WhiteHorseMatt
 Posted: Apr 23, 2024 15:17
 Subject: Re: Why does Bricklink not support buyers at all?
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WhiteHorseMatt (1434)

Location:  United Kingdom, England
Member Since Contact Type Status
Oct 3, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: White Horse Bricks
In Buying, aimeekey4 writes:
  I have filed a couple of complaints over the last 2 years that I filed with Bricklink
after trying to resolve the situation with the sellers over numerous weeks.
One issue was they shipped bootleg minifig parts and we even submitted clear
pictures of what was shipped. The second order with a different buyer, they
shipped minifigs with the wrong colored parts. I've lost a total of $65
over these two orders - both of which were gifts for my son. There's no
buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?

Bricklink does support buyers. It provides a feedback system you can use before
purchasing to check if others have had issues with the seller. It also blocks
a seller's account if they have had three NSS completed.
 Author: sickofthis88 View Messages Posted By sickofthis88
 Posted: Apr 23, 2024 15:07
 Subject: Re: Why does Bricklink not support buyers at all?
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sickofthis88 (412)

Location:  USA, Maryland
Member Since Contact Type Status
Nov 25, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Wickednessofoz
Honestly, before buying anything I check the complaints. If they had a couple
and it's been over a year, ok, everyone makes a mistake. BUT 12 in the last
year? That is a red flag.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Apr 23, 2024 15:04
 Subject: Re: Why does Bricklink not support buyers at all?
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Buying, Xperdiem writes:
  In Buying, Tracyd writes:
  In Buying, Xperdiem writes:
  In Buying, UTLF writes:
  You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)

Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back


This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.

If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.

It was canceled after 3 months of back and forth. Once that happened it was past
the paypal time frame. Since this was in a different country I was trying to
give the seller the benefit. Won't happen again. I've done hundreds of
buys on Brickowl without any issues and I've done 5 buys here with 2 issues.

Email is almost instantiations, shipping times aren't, but never let it go
past the PayPal time limit, you can always resend them the money. And a lot of
the sellers here are on Brickowl. Looking at who you left the feedback for I
wouldn't have bought from them based on their feedback. Yes, I might get
a perfect transaction with them, but if not then it looks like a problem. Good
luck and I hope you get better service with other sellers. look at my feedback
and pick one of them.

https://store.bricklink.com/Swatson217?p=Swatson217#/shop

This seller gives awesome service.
But if you are looking for a rarer part, I know your choices are limited.
 Author: runner.caller View Messages Posted By runner.caller
 Posted: Apr 23, 2024 14:11
 Subject: Re: Why does Bricklink not support buyers at all?
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runner.caller (2653)

Location:  USA, South Dakota
Member Since Contact Type Status
Jan 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Minifig Galore Store
In Buying, Xperdiem writes:
  In Buying, Tracyd writes:
  In Buying, Xperdiem writes:
  In Buying, UTLF writes:
  You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)

Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back


This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.

If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.

It was canceled after 3 months of back and forth. Once that happened it was past
the paypal time frame. Since this was in a different country I was trying to
give the seller the benefit. Won't happen again. I've done hundreds of
buys on Brickowl without any issues and I've done 5 buys here with 2 issues.

I thought paypal's timeframe was 180 days? Unless that's only domestic
to domestic.
 Author: UTLF View Messages Posted By UTLF
 Posted: Apr 23, 2024 14:07
 Subject: Re: Why does Bricklink not support buyers at all?
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UTLF (1267)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: UTLF
According to PayPal, you have 180 days from the purchase date; if you wait 6
months then there's really nobody to blame but yourself, sorry to say - usually
1 month is the deadline I would give for things to arrive unless the seller explicitly
states there are delays in getting stuff shipped

If it's only been 3 months, file a claim and get your money back
 Author: Xperdiem View Messages Posted By Xperdiem
 Posted: Apr 23, 2024 13:15
 Subject: Re: Why does Bricklink not support buyers at all?
 Viewed: 51 times
 Topic: Buying
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Xperdiem (8)

Location:  USA, Florida
Member Since Contact Type Status
Jul 23, 2021 Contact Member Buyer
Buying Privileges - OK
In Buying, Tracyd writes:
  In Buying, Xperdiem writes:
  In Buying, UTLF writes:
  You should file PayPal claims or a chargeback with your bank if you receive something
that isn't as described or not what you paid for; you should also file NSS
complaints (non-shipping seller) if the seller does not make things right and
isn't responding, as that's the way stores get shut down (3 strikes and
they're banned)

Never pay for orders through methods that don't have payment protection to
ensure you'll get your money back


This does not work once you pass the length of time given by Paypal. JoanyBrick
canceled my order after 3 months of back and forth but it was too late to get
the funds back from Paypal and this seller never returned the funds or responded.

If you order was paid for then cancelled you are entitled to a refund, if you
let it go past PayPal's deadline that is on you. 3 months of back and forth
is way too long. NSS is for your protection, and NPB is for a seller's protection.
People don't want to get anyone in trouble, but sometimes it's the only
way to get things done.

It was canceled after 3 months of back and forth. Once that happened it was past
the paypal time frame. Since this was in a different country I was trying to
give the seller the benefit. Won't happen again. I've done hundreds of
buys on Brickowl without any issues and I've done 5 buys here with 2 issues.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 23, 2024 13:09
 Subject: Re: Why does Bricklink not support buyers at all?
 Viewed: 56 times
 Topic: Buying
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popsicle (6671)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Buying, popsicle writes:
  In Buying, aimeekey4 writes:
  I have filed a couple of complaints over the last 2 years that I filed with Bricklink after trying to resolve the situation with the sellers over numerous weeks. One issue was they shipped bootleg minifig parts and we even submitted clear pictures of what was shipped. The second order with a different buyer, they shipped minifigs with the wrong colored parts.

I've lost a total of $65 over these two orders - both of which were gifts for my son.

If there's anything in our store your son would appreciate, let me know...
I'll do what I can with the price, for you both.

  There's no buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?

If you're forming your opinion from experiences on other popular e-commerce
sites: BrickLink is not as punitive, nor is it irrationally reactive as the third
party to it's vendors transactions, as some other well-known sites. Thankfully

Just to expand on my last comment as I need to stop thinking that it's clear
to others, my unexpressed thoughts BL's position is why it's here
on BL, buyers will find the worthwhile LEGO offers. As it's here the quality
vendor
and their wares, eventually settle, given the selling environment.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 23, 2024 12:56
 Subject: Re: Why does Bricklink not support buyers at all?
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 Topic: Buying
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popsicle (6671)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: ConstrucToys
In Buying, aimeekey4 writes:
  I have filed a couple of complaints over the last 2 years that I filed with Bricklink after trying to resolve the situation with the sellers over numerous weeks. One issue was they shipped bootleg minifig parts and we even submitted clear pictures of what was shipped. The second order with a different buyer, they shipped minifigs with the wrong colored parts.

I've lost a total of $65 over these two orders - both of which were gifts for my son.

If there's anything in our store your son would appreciate, let me know...
I'll do what I can with the price, for you both.

  There's no buyer support and no protection from scammers. This last guy had 12 complaints
in the last year for the same issues and Bricklink is doing NOTHING about it.
The guy is a jerk and I'm out the money. Anyone else having this trouble?

If you're forming your opinion from experiences on other popular e-commerce
sites: BrickLink is not as punitive, nor is it irrationally reactive as the third
party to it's vendors transactions, as some other well-known sites. Thankfully
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 23, 2024 11:12
 Subject: Re: Why does Bricklink not support buyers at all?
 Viewed: 76 times
 Topic: Buying
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
  I think most do not make the right claims with Bricklink for them to take action
though. I see people with the worst feedback where they didn't send all the
parts and it only takes 3 people to make the right claim for them to be suspended.
At least that is what I thought.

If the seller refunds for the missing / damaged / wrong parts and shows proof
of it, then the NSS will be removed. However, the buyer might still leave negative
feedback. So the store can have a poor feedback score without being suspended.

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