Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | ExplodingFruit  | | Posted: | May 7, 2024 16:04 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 32 times | | Topic: | Buying | |
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| In Buying, Brickman4you writes:
| | In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Most of your purchases seem to be from overseas, and it looks like you are in
Utah. Are you using EASYBUY or are you clicking on a wanted list and selecting
BUY ALL? There are thousands of great stores here in the US.
|
Personally, I don't know why anyone would order from overseas. Too risky.
I'll say it again-There are thousands of great stores here in the US. Including
mine!!!
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| Author: | Tracyd | | Posted: | May 7, 2024 15:27 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 29 times | | Topic: | Buying | |
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| In Buying, Familybuild writes:
| | Hi there.
This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;
The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;
Use a request quote option
Instead of the Invoice.
You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..
But request quote is without the obligation.
Have a good one.
|
This is a problem; excessive postage is a legitimate reason to cancel an order
and should never result in feedback for either party as a transaction didn't
happen. And for postage costs there shouldn't be an option of an NPB. Holding
a buyer hostage because the shipping cost is beyond what they expected is not
a good way to do business. Most people don't understand how to ask for a
quote, many things are not intuitive here.
|
|
| Author: | popsicle | | Posted: | May 7, 2024 14:55 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 53 times | | Topic: | Buying | |
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| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
It's a bit confusing trying to corroborate your words here with feedbacks
left and received. It seems there's a NSS as well as a NPB filing involved?
Anyway, looking at both feedbacks left (plus reply) and your posted concern here...
It seems you're crossing each other in the night, so-to-speak. The "asking
price" was not increased, the invoice total increase due to postage and packaging
charges which is fairly commonplace here. On the other hand the seller apparently
doesn't have these added charges spelled-out within their terms.
Neither fully wrong nor right, and both perhaps too quick with punitive moves.
Remove feedbacks and open comms, would be my advise to you and your vendor. There's
always time and opportunity to reinstate negative feedback and punitive filings.
-popsicle
|
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| Author: | Familybuild | | Posted: | May 7, 2024 14:52 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 34 times | | Topic: | Buying | |
|
| Hi there.
This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;
The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;
Use a request quote option
Instead of the Invoice.
You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..
But request quote is without the obligation.
Have a good one.
|
|
| Author: | Brickman4you | | Posted: | May 7, 2024 12:25 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 56 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Most of your purchases seem to be from overseas, and it looks like you are in
Utah. Are you using EASYBUY or are you clicking on a wanted list and selecting
BUY ALL? There are thousands of great stores here in the US.
|
|
| Author: | PlanetEarthToys | | Posted: | May 7, 2024 11:33 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 50 times | | Topic: | Buying | |
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| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
ignore the hate replies, focus on the members who are actually trying to help
you.
if you do not want to interact or see posts from 'problem members' .
scroll down to the bottom of the page, click on 'Report a Problem, then you
will see a highlighted 'Stop List' option in the paragraph... click on
it
enter users name & put them on your stop list.
this will prevent them from buying from you, & you won't see their replies
that are only intended to demoralize & degrade you.
|
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| Author: | yorbrick | | Posted: | May 7, 2024 11:31 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 44 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Presumably this is the transaction with TheDudes123. They have now been suspended.
You will need to file a paypal complaint.
Do yourself a favour and check feedback before buying, that seller had loads
of negative ratings from before you order was placed. And even more since.
|
|
| Author: | peregrinator | | Posted: | May 7, 2024 10:55 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 66 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back.
|
Did you file a PayPal claim, or a chargeback with your credit card if you paid
via Stripe? BrickLink can't get your money back for you.
|
|
| Author: | Biglesdug | | Posted: | May 7, 2024 10:44 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 51 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
I do not know what you are saying but, you have left feedback for 7 orders, 2
of which were negatives. It seems like your a bit beyond first time user.
|
|
| Author: | Tracyd | | Posted: | May 7, 2024 10:28 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 63 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
First off use spellcheck.
Secondly this reads that you were invoiced for less than you placed the order
for.
If so, was it because of missing pieces? If so, it is extremely bad form to
demand you continue with the purchase. Personally, I know inventory mistakes
happen and have no problem with them unless it was the reason for the order in
the first place.
Also, for your first order, you need to file a PayPal claim on it.
|
|
| Author: | JONELSEA | | Posted: | May 7, 2024 10:18 | | Subject: | Sellers can complain and get you penalised? | | Viewed: | 209 times | | Topic: | Buying | |
|
| Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
|
| Author: | iprice | | Posted: | May 7, 2024 03:39 | | Subject: | Re: Minimum Order | | Viewed: | 29 times | | Topic: | Buying | |
|
| In Buying, Shiny_Stuff writes:
| | | | How could you not need more Lego?
|
Exactly. I have a hard time ONLY spending £5
Somebody else here coined the BrickLink phrase "Need 1, buy 12"
and I have always tried to live up to that. haha
https://www.bricklink.com/message.asp?ID=1388469
____
|
This is the way!
|
|
| Author: | 1001bricks | | Posted: | May 6, 2024 10:01 | | Subject: | Re: Prices are not shown the same way VAT include | | Viewed: | 27 times | | Topic: | Buying | |
|
| In Buying, Rarah writes:
| | Hi, How do I set up so I see all prices INCLUDING VAT or SALES TAX.
|
If you're logged in, Prices in the Price Guide should show you the prices
including VAT, (if the corresponding lot is sold by an EU VAT Seller).
Sales Tax aren't for Europe.
| | This is very missleading and just costs me time to now open 3
carts with the same products and ONLY AFTER I go to CHECKOUT the VAT is added...
|
Of course, BrickLinkk cannot guess who you are or where you are, especially if
using a VPN or a 'complicated' IP address.
You should be logged in, and it works.
| | ALL PRICES SHOULD BE INCLUDING TAX. At least for EU. And if you area company
you will just get the tax cut at the checkout not the opposite way around.
|
Yes, if they know who you are. If you're not logged in they may not be able
|
|
| Author: | Rarah | | Posted: | May 6, 2024 09:47 | | Subject: | Prices are not shown the same way VAT include | | Viewed: | 58 times | | Topic: | Buying | |
|
| Hi, How do I set up so I see all prices INCLUDING VAT or SALES TAX. When searching
through the catalogue I would logically pick let´s say the first 5 parts based
on the cheapes only to realyse upon checkout they were shown excluding VAT which
is +20% .. this would actually put them in the middle of the results. Showing
prices without VAT is illegal in Slovakia and I guess it´s illegal all over EU.
How can there be prices shown without VAT mixed with prices that are total? Is
it a problem on BL side? I am in EU as buyer my location is EU I am not a company
nor do I have VAT registration to buy excluding VAT yet I see these prices in
the catalogue. This is very missleading and just costs me time to now open 3
carts with the same products and ONLY AFTER I go to CHECKOUT the VAT is added...
ALL PRICES SHOULD BE INCLUDING TAX. At least for EU. And if you area company
you will just get the tax cut at the checkout not the opposite way around.
|
|
| Author: | Shiny_Stuff | | Posted: | May 6, 2024 09:41 | | Subject: | Re: Minimum Order | | Viewed: | 32 times | | Topic: | Buying | |
|
| In Buying, Hal8472 writes:
| | In Buying, Lazerbeak123 writes:
| | My Son is wanting just £5 of items, but it's short of the minimum amount
required. Can you just pay for less and pay postage than buying £15-£20 of stuff
he doesn't need.
looking forward to any guidance you can provide.
thank you
|
How could you not need more Lego?
|
Exactly. I have a hard time ONLY spending £5
Somebody else here coined the BrickLink phrase "Need 1, buy 12"
and I have always tried to live up to that. haha
https://www.bricklink.com/message.asp?ID=1388469
____
|
|
| Author: | Hal8472 | | Posted: | May 5, 2024 21:21 | | Subject: | Re: Minimum Order | | Viewed: | 43 times | | Topic: | Buying | |
|
| In Buying, Lazerbeak123 writes:
| | My Son is wanting just £5 of items, but it's short of the minimum amount
required. Can you just pay for less and pay postage than buying £15-£20 of stuff
he doesn't need.
looking forward to any guidance you can provide.
thank you
|
How could you not need more Lego?
|
| Author: | iprice | | Posted: | May 5, 2024 10:24 | | Subject: | Re: Minimum Order | | Viewed: | 54 times | | Topic: | Buying | |
|
| In Buying, Lazerbeak123 writes:
| | My Son is wanting just £5 of items, but it's short of the minimum amount
required. Can you just pay for less and pay postage than buying £15-£20 of stuff
he doesn't need.
looking forward to any guidance you can provide.
thank you
|
Or you can choose a different store that doesn't have a minimum buy.
|
|
| Author: | Sterra | | Posted: | May 5, 2024 10:19 | | Subject: | Re: Minimum Order | | Viewed: | 44 times | | Topic: | Buying | |
|
| In Buying, Lazerbeak123 writes:
| | My Son is wanting just £5 of items, but it's short of the minimum amount
required. Can you just pay for less and pay postage than buying £15-£20 of stuff
he doesn't need.
looking forward to any guidance you can provide.
thank you
|
Hi,
This is a question you can ask directly to the seller. Some sellers will allow
it with a small packing charge but there are many sellers without a minimum purchase.
Sandra
TerraBrick
|
|
| Author: | Lazerbeak123 | | Posted: | May 5, 2024 09:40 | | Subject: | Minimum Order | | Viewed: | 140 times | | Topic: | Buying | |
|
| My Son is wanting just £5 of items, but it's short of the minimum amount
required. Can you just pay for less and pay postage than buying £15-£20 of stuff
he doesn't need.
looking forward to any guidance you can provide.
thank you
|
|
| Author: | popsicle | | Posted: | May 2, 2024 08:22 | | Subject: | Re: Problem buyer or is it me? AITA? NSS Case | | Viewed: | 70 times | | Topic: | Buying | |
|
| In Buying, Ziegelmeister writes:
| | In Buying, BrickDeals writes:
| | I almost always take the buyer's side, but in this case...
This is a problem buyer/seller who should have been kicked off the platform years
ago.
6% of feedback left by this buyer is negative (which is unheard of over so many
transactions).
The funny part is that as a seller, they have a history of sending out dodgy
parts and then making excuses in their feedback replies.
They will be the 10th person added to my stoplist in 20 years.
|
Popsicle was teasing me just last week about why I have so many people (already)
on my stop list and it's because I try to really dig in to these stories.
|
Don't recall that conversation "teasing" or otherwise. Can you point
to it? For my own sanity
| | I was raised as a photojournalist in my early early career, so i'm always
asking questions and wanting to know more. I found the same statistics you did
and was absolutely amazed they had so few "retaliatory" negatives.
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