BrickLink Discussion Forum

Status:

Open

Vote:

[Yes|No]

It would be very nice to allow store management to configure when a Stripe payment
is actually captured instead of capturing payment at checkout. In some countries
it's not allowed to capture payment before the order is actually shipped.

For instance it could be configured to automatically capture the payment when
the order status is set to "Shipped". This is how Stripe integration is handled
on BrickOwl so there's definitely an API for this. If an automatic handling
of this cannot be implemented for whatever reason I'd be ok with settling
for a manual process.

I would love to be able to fully comply with regulations

Author:

sarbaek

Posted:

Jul 20, 2018 05:24

Subject:

Inventory Change Request for Set 10734-1

Viewed:

29 times

Topic:

Inventories Requests (Entry)

Status:

Open

Please make changes to the following inventory:

10734-1 (Inv) Demolition Site
163 Parts, 3 Minifigures, 2017
Sets: Juniors: Town: City: Construction

* Change 1 Part Black {30389c Hinge Brick 2 x 2 Locking with 1 Finger Vertical and Axle Hole - New Style with X Opening to 30389b Hinge Brick 2 x 2 Locking with 1 Finger Vertical and Axle Hole}

Comments from Submitter:
As discussed with StormChaser via email. Confirmed to be b variant and not c as first submitted.

Author:

sarbaek

Posted:

Mar 3, 2016 03:06

Subject:

Re: Self-Insurance Disclosure

Viewed:

29 times

Topic:

In Suggestions, ToriHada writes:

In Suggestions, toontexas writes:

In Suggestions, ToriHada writes:

I and other pro-choice sellers don't.....
We.....
We..... and we.....
We will..... But we will NOT.....
We fully understand.....
..... after we have relied.....
....we understand there is little we can do and that we
must.....
However, we don't have to be happy with a buyer who causes us to....
And we have every right.....

Thor

When did you get appointed to be the spokesperson for all these sellers?

We had an International Conference of Pro-Choice Sellers at the United Nations
in New York last month. They unanimously anointed me as their spokesperson and
One True God of Thunderous Forum Defense. It was in all the papers and news
channels. I even have invitations to appear on Letterman, Colbert and the O"Reilly
Factor.

Thor

I am confused now. Are you selling a product called "Pro-Choice" and what is
it? Seems like it should sell fairly well, I might look into that

Author:

sarbaek

Posted:

Mar 2, 2016 13:36

Subject:

Re: Self-Insurance Disclosure

Viewed:

28 times

Topic:

In Suggestions, Brettj666 writes:

In Suggestions, sarbaek writes:

In Suggestions, ToriHada writes:

In Suggestions, MarieA writes:

In Suggestions, ToriHada writes:

Yes, you did. And you only need to notify those who ask you and give you a choice.

The choice in question, of course, being that someone is able to 'sell'
their inalienable access to consumer rights. Some choice

They are not "selling" anything. They are simply agreeing not to exercise certain
rights in return for getting something else of greater value to them. Quid pro
quo. It happens all the time in life and it is entirely legal and ethical.

Au contraire mon amie, when it comes to EU law *YOU* are the self-proclaimed
expert who, despite not having a law degree or license, has been very quick to
tell many here that what they do is illegal under EU law.

I'm a consumer law expert.

Of course you are! Good for you.

As for "discriminating levels of service" c'est la vie. Numerous businesses
quite legally and legitimately provide different levels of service at differing
prices.

Indeed they do, but very few offer to discriminate based solely on whether someone
wishes to 'sell' their consumer rights for cheaper shipping. It's
like gambling.

Everything in life is a gamble. And this particular sort of "gambling" is not
illegal or unethical. Everyone is fully entitled to decide for themselves what
risks they wish to take.

But as an airline passenger, I don't whine about not receiving First
Class service if I pay for an Economy ticket.

Indeed, like those airlines who offer cheaper tickets on condition you agree
to waive your consumer rights relating to lost luggage, etc.

Exactly! If you don't want to risk losing your luggage, don't buy a
cheap ticket that includes that sort of disclaimer. But if you do, then don't
whine about something you agreed to. Very simple.

I don't respond to profanity. But I have done you a favor by replacing your
profanity so your words can be preserved if your original post is canceled.

Is that the same as "I don't respond to Marc"?

Awww shucks, you got me there.

I and other pro-choice sellers are fully aware of our consumer law obligations
and are completely willing and able to honor them. However, those obligations
do not forbid us from giving our buyers a choice in return for offering them
something else of significant value. If a buyer prefers to keep and exercise
their consumer rights, we will certainly honor them. Every time.

You make it sound like consumer rights are optional. In the EU, they are not.
And I've never spoken about anything else than EU consumer rights.

I never said that consumer rights are optional. I said only that every person
has the right to decide for themselves what rights they wish to exercise or not.
There is no right that anyone MUST exercise. That is left to individual choice.
Whatever the buyer decides, the seller will then act accordingly to honor the
buyer's choice.

Thor

In Denmark it's not possible to waive your rights. Any terms and condition
that stipulate this are void according to danish law.

Either you are not quite understanding what Thor is saying, or you have some
really odd law.

He is not saying that the seller can MAKE you waive your rights, he is saying
enacting your rights is a choice the buyer makes.

Let me give you a scenario
You have an order from me, I say "Shipping is $8, but insurance is another $10,
if you want me to be on the hook for it not getting there"

You say "No, I am sure it will arrive, I'll take the $8"

I mail it and it doesn't arrive.

Now, you have the RIGHT to file a complaint (in this case through paypal) and
even though you said you would take responsibility for the shipping to save the
$10, I can't stop you from doing so.

Scenario 1)
You CHOOSE not to contact paypal, recalling our discussion and thereby NOT using
your rights

Scenario 2)
You CHOOSE not to contact paypal, but the law intervenes and forces you to.
A police office shows up at your house and says "listen, this is your right and
you can not waive them, initiate a complain with paypal or we will take you to
jail and charge you"

Now, the way you've responded, it sounds like 2) is in play, but I think
you may have meant to say that (in this case) "I" (the seller) can't make
you live up to your agreement

and that would be true, but if you are going to say one thing and do another,
well, then that's who you are.

In this discussion it also seems that there's an equality operator between
"ensuring delivery" and "tracking and insurance". I don't see this as the
absolute truth and if a store does this I don't think that this store will
get a lot of orders. From where does this assumption originate? To me it seems
flawed to have this discussion under those assumptions.

I think I expressed myself poorly. What I meant was, that a (danish) seller's
terms and conditions cannot in any way reduce a (danish) buyer's consumer
rights. There's obviously no law saying that I can't waive my rights
if I choose to do so. If I understand Thor correct, this is actually also what
he's saying.

My argument, however, is that when dealing with honest buyers (which is 99.99%
of the sales), there's absolutely no reason to not think an order should
arrive, in which case the point about prices being different when giving the
buyer the choice is moot. I think this is what MarieA has been saying as well.
I understand and respect Thor's standpoint, but I simply don't believe
it affects the prices to a significant degree.

I believe in transparency in part prices and shipping, and my argument is that
one bad seed doesn't really affect the overall picture.

In Denmark it's also possible, as a registered business, to deduct loses
like this in taxes. That is probably not unique to Denmark.

I hope this makes it a bit more clear.

Author:

sarbaek

Posted:

Mar 2, 2016 13:22

Subject:

Re: Self-Insurance Disclosure

Viewed:

34 times

Topic:

In Suggestions, Brettj666 writes:

In Suggestions, ToriHada writes:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, ToriHada writes:

What a nice example of the "nanny-state" approach to Business 101. Thank goodness
I live in a place where people still have relative freedom of choice and contract,
and the ability to accept responsibility for their own actions and wants.

Thor

... nobody in this debate is stating whether they vote for that stuff of not,
just discussing its existence, like the other old chestnut VAT

BTW, you might find this addition to the debate interesting:

All that consumer rights stuff applies to consumer transactions (well obviously)
but many buyers here are actually acting as businesses too.. if they have their
own BL store or sell Lego on eBay or whatever so you could... declare many of
the transactions here as "business to business", create your own commercial terms
to agree with the buyer and those laws will not apply as long as you as the seller
haven't "misrepresented the buyer as a business" to achieve the result. Now
that is a contract you could take to court if the buyer then broke the terms
and made a Paypal claim for example.. only catch is, you know how much business
disputes can cost in time and money... and all over a relatively small payment
over a Lego dispute? You can make your own decision on where is best to live
but I personally wouldn't move across the pond "just" for that reason, although
your country has its attractions I admit.

Robert

Hi Robert. Thanks for being such a good sport in how you responded to my comment.
I really enjoy the friendly banter Brits and Americans get themselves into once
in awhile. It is a toss-up with Canada as to whom we Americans respect and admire
more, and consider our closest international ally and friend.

Four words..
Worlds longest undefended border...

I think there's even a gas station in (very) upstate NY where the gas station
is in the US (and thus US prices) and the driveway (to that same gas station)
is in Canada.

That being said, the Queen is still our official head of state and when we
mail letters, we lick her head..

There are good and bad things about every place. Having visited the UK, France,
Germany, Italy and Switzerland several times, I can say I thoroughly enjoyed
myself in all those countries and learned a lot of great things about them and
their people. One of the most enjoyable experiences in my life was taking two
Slovenian clients into a local London pub and mixing it up with the locals.
Boy did we all get plastered!

Thor

The danes and canadians have actually been in the world's nicest territorial
dispute since 1973. It's regarding a small island (Hans Island) between Greenland
and Canada. So far every time a danish delegation visits the island, they raise
the danish flag. In turn the canadians then take it down and raise the canadian
flag

I find this very humorous.

Author:

sarbaek

Posted:

Mar 2, 2016 09:43

Subject:

Re: Self-Insurance Disclosure

Viewed:

31 times

Topic:

In Suggestions, ToriHada writes:

In Suggestions, Rob_and_Shelagh writes:

The issue is that it is illegal for a "trader" (one who
regularly buys goods with the intent to resell) to offer such a waiver of rights
in exchange for a cheaper service.

I understand EU laws may have stronger buyer protection rights than in the USA.
But could you please cite the specific EU law that states it is illegal for a
"trader" to even *OFFER* such an option, or for a buyer to choose not to exercise
their rights. Thank you.

I would just like to read that particular law myself. So I can better appreciate
the freedoms of contract and choice I have in my own country.

Maybe EU sellers can just say: "We fully comply with all consumer protection
laws. However, if you (the buyer) wish to offer not to exercise certain of your
rights, we will consider accommodating your request by, among other things, purchasing
less expensive shipping." Here, the seller is not "offering" anything. Instead,
they are inviting buyers to make such offers. Is it also illegal in the EU for
BUYERS to offer not to exercise certain rights?

Thor

I highly doubt it's illegal, but in some countries (Denmark for instance),
such a contract would not be legally binding.

Author:

sarbaek

Posted:

Mar 2, 2016 09:35

Subject:

Re: Self-Insurance Disclosure

Viewed:

36 times

Topic:

In Suggestions, ToriHada writes:

In Suggestions, MarieA writes:

In Suggestions, ToriHada writes:

Yes, you did. And you only need to notify those who ask you and give you a choice.

The choice in question, of course, being that someone is able to 'sell'
their inalienable access to consumer rights. Some choice

I'm a consumer law expert.

Of course you are! Good for you.

As for "discriminating levels of service" c'est la vie. Numerous businesses
quite legally and legitimately provide different levels of service at differing
prices.

Indeed they do, but very few offer to discriminate based solely on whether someone
wishes to 'sell' their consumer rights for cheaper shipping. It's
like gambling.

Everything in life is a gamble. And this particular sort of "gambling" is not
illegal or unethical. Everyone is fully entitled to decide for themselves what
risks they wish to take.

But as an airline passenger, I don't whine about not receiving First
Class service if I pay for an Economy ticket.

Indeed, like those airlines who offer cheaper tickets on condition you agree
to waive your consumer rights relating to lost luggage, etc.

Exactly! If you don't want to risk losing your luggage, don't buy a
cheap ticket that includes that sort of disclaimer. But if you do, then don't
whine about something you agreed to. Very simple.

I don't respond to profanity. But I have done you a favor by replacing your
profanity so your words can be preserved if your original post is canceled.

Is that the same as "I don't respond to Marc"?

Awww shucks, you got me there.

You make it sound like consumer rights are optional. In the EU, they are not.
And I've never spoken about anything else than EU consumer rights.

In Denmark it's not possible to waive your rights. Any terms and condition
that stipulate this are void according to danish law.

In this discussion it also seems that there's an equality operator between
"ensuring delivery" and "tracking and insurance". I don't see this as the
absolute truth and if a store does this I don't think that this store will
get a lot of orders. From where does this assumption originate? To me it seems
flawed to have this discussion under those assumptions.

Author:

sarbaek

Posted:

Jan 2, 2016 09:25

Subject:

Option to attach photo to order

Viewed:

93 times

Topic:

Status:

Open

Vote:

[Yes|No]

I usually snap a photo of the orders I send out using my phone. This is just
to document how it's been packaged, as well as the address for the recipient.
It would be nifty if I could attach this photo to the order on the order details
page and perhaps link to it via the Drive-thru message. I am fine with a size
limit for the photo in order to not generate a huge amount of storage need and
traffic.

Does this make sense and is it something that others could benefit from?

Author:

sarbaek

Posted:

Oct 29, 2015 09:10

Subject:

Re: Customs fraud

Viewed:

42 times

Topic:

In Suggestions, fosterbengoshi writes:

In Suggestions, sarbaek writes:

In Suggestions, fosterbengoshi writes:

Public shaming for criminal acts involving dishonesty is a long time-proven method
of deterring and dealing with those who commit such acts. Of course it is shameful.
It is supposed to be.

This is actually illegal in some countries. Recently we had a case of a shop
owner in Denmark who posted video feeds from his store showing 4 people stealing
stuff, in order to get them to pay for the goods or return them. This can potentially
get him 10 months of jail time. While I do not agree with jail time for this
individual, I do agree that public shaming is disdainful, since you basically
name yourself judge, jury and executioner.

That is strange. Because a simple Google search will find a bunch of videos from
Denmark showing people merely suspected of a crime. These videos are posted not
only by private citizens and businesses, but by the police as well. Here is one
of my favorites:

http://www.snotr.com/video/12023/How_we_deal_with_thieves_in_Denmark

This video is actually kind of funny. The thief and victim are so nice to each
other. If this were in the USA and the victim had confronted his thief in this
manner, things would most likely have been a lot less friendly. Probably closer
to one of the wilder episodes of Jerry Springer or Cheaters.

BTW, do you have a link to the story you referred to? I could not find it on
Google.

Thor

Late reply, sorry.

Just because it's illegal doesn't mean it's not happening. This is
the reference for my example, it's in danish, but hopefully google translate
can be of assistance: http://finans.dk/live/erhverv/ECE8129240/Butiksejer-offentliggjorde-billeder-af-butikstyve-Nu-er-han-politianmeldt/?ctxref=ext

Best regards,
Lars

Author:

sarbaek

Posted:

Oct 27, 2015 02:56

Subject:

Re: Customs fraud

Viewed:

50 times

Topic:

In Suggestions, fosterbengoshi writes:

Public shaming for criminal acts involving dishonesty is a long time-proven method
of deterring and dealing with those who commit such acts. Of course it is shameful.
It is supposed to be.

Author:

sarbaek

Posted:

May 6, 2015 08:21

Subject:

Re: Maybe something can be done?

Viewed:

39 times

Topic:

In Suggestions, j7r7o7c7k7 writes:

In Suggestions, popsicle writes:

I seem to be receiving this type of request more frequently. I would say every
other day......

Hello, i want to buy some minifigs in your store, is there some discount for
reseller if i buy more than 50usd, and can u lower the custom declare / invoice
letter under 50usd and mark as a gift or just sent with no value and no invoice
in the package, coz there is a high price tax in indonesia if i buy more than
50usd, thanks before

As most seem to come from a particular region of the world, I understand it's
often a simple cultural difference, but not always.

I have standard form reply, that I copy and paste. However, maybe some thought
can be given to addressing this increasingly common issue, site-wide.

I have one member from Germany who first placed the order and paid, then pretty
much demanded customs fraud. Still dealing with that shipped order. If I pasted
his correspondence here, many would most likely think it fiction

Here's where I'm way over my head....can code be written that would give
a pop-up banner, when a member attempts to message or order from another member
of a differing country? Maybe something with a fairly benign statement regarding
customs forms.

Until then, I'll just keep copying and pasting

There is one downfall to putting a high value on it or whats inside, sticky
fingers. You see a tiny package worth $250 that will fit in a pocket it might
go missing. Where a huge box worth $75 most likely will not.

That's not really a reason to commit fraud. That's the same as saying
I think that guy is a criminal so I'll preempt his crime by committing another
crime.

I write "Plastic toy parts" on my customs declaration (along with the invoiced
value) and include the invoice in the package. I have not had any issues with
any buyers yet, however shipping internally in the EU, customs declaration is
not necessary.

Author:

sarbaek

Posted:

Mar 28, 2015 02:43

Subject:

Inventory Change Request for Set 75044-1

Viewed:

33 times

Topic:

Inventories Requests (Entry)

Status:

Open

Please make changes to the following inventory:

75044-1 (Inv) Droid Tri-Fighter
232 Parts, 4 Minifigures, 2014
Sets: Star Wars: Star Wars Episode 3

* Add 2 Part 3794b Dark Bluish Gray Plate, Modified 1 x 2 with 1 Stud with Groove (Jumper) (Alternate) (match ID 2)

Comments from Submitter:
Out of 9 sets, 6 sets had 3794b

Author:

sarbaek

Posted:

Mar 28, 2015 02:42

Subject:

Inventory Change Request for Set 75044-1

Viewed:

22 times

Topic:

Inventories Requests (Entry)

Status:

Open