| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | SgtPepper  | | Posted: | Jul 25, 2022 15:25 | | Subject: | Re: Where is the "Download receipt" link? | | Viewed: | 21 times | | Topic: | Selling | |
| In Selling, Stellar writes:
| | In Selling, SgtPepper writes:
| | In Selling, Stellar writes:
| | In Selling, SgtPepper writes:
| | Thanks.
Any idea where the link should be on the order page? Because I really don’t see
it.
Eric
|
It is a Link like this one:
https://www.bricklink.com/_file/orders/vat_invoice.file?oid=19673110&type=I
it only appears after the order is Paid with PayPal Onsite or Stripe Onsite.
If the so you can try changing the order ID in this link and see what you get.
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Ah, ok thanks. Looks obvious.
This is what I get. No link there.
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The text is different, could you share the postal code and city of the address?
Have you checked it was paid onsite?
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Yeah, I think that's the problem, he didn't pay onsite.
He paid directly on PayPal.
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| Author: | SgtPepper | | Posted: | Jul 25, 2022 11:44 | | Subject: | Re: Where is the "Download receipt" link? | | Viewed: | 17 times | | Topic: | Selling | |
| In Selling, Stellar writes:
| | In Selling, SgtPepper writes:
| | Thanks.
Any idea where the link should be on the order page? Because I really don’t see
it.
Eric
|
It is a Link like this one:
https://www.bricklink.com/_file/orders/vat_invoice.file?oid=19673110&type=I
it only appears after the order is Paid with PayPal Onsite or Stripe Onsite.
If the so you can try changing the order ID in this link and see what you get.
|
Ah, ok thanks. Looks obvious.
This is what I get. No link there.
|
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| Author: | SgtPepper | | Posted: | Jul 25, 2022 06:52 | | Subject: | Re: Where is the "Download receipt" link? | | Viewed: | 29 times | | Topic: | Selling | |
| Thanks.
Any idea where the link should be on the order page? Because I really don’t see
it.
Eric
In Selling, SylvainLS writes:
| | In Selling, SgtPepper writes:
| | No it's way below that amount, maybe that's why there is no such a link?
Confusing. VAT was already collected by BrickLink.
|
No, no, the link should be there when BL collects VAT. It’s to prove to UK customs
that the VAT was already paid.
Oh, is your buyer in Nothern Ireland? Because NI is special and is still in
the EU VAT zone.
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| Author: | SgtPepper | | Posted: | Jul 24, 2022 17:20 | | Subject: | Re: Where is the "Download receipt" link? | | Viewed: | 36 times | | Topic: | Selling | |
| No it's way below that amount, maybe that's why there is no such a link?
Confusing. VAT was already collected by BrickLink.
Thanks,
Eric
In Selling, SylvainLS writes:
| | In Selling, SgtPepper writes:
| | On an order from the UK I get this message:
"An order receipt, along with your customs invoice, should be included on your
parcel for efficient processing at the customs office. To view and print the
receipt, click on the “Download receipt” link below."
Unfortunately such a link is nowhere to be found on the order, where can I find
it?
|
Was the order above £135?
Because, in that case, BL doesn’t collect UK VAT and there’s no receipt. The
buyer will pay VAT at reception, like in the olden times.
| | I used to sell all over the world, but with things like this it's no fun
anymore.
I removed the UK from the 'countries I ship to' list.
Eric
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You can put a £135 limit on orders from UK and you won’t have problems with the
new rules 
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| Author: | SgtPepper | | Posted: | Jul 24, 2022 16:51 | | Subject: | Where is the "Download receipt" link? | | Viewed: | 65 times | | Topic: | Selling | |
| On an order from the UK I get this message:
"An order receipt, along with your customs invoice, should be included on your
parcel for efficient processing at the customs office. To view and print the
receipt, click on the “Download receipt” link below."
Unfortunately such a link is nowhere to be found on the order, where can I find
it?
I used to sell all over the world, but with things like this it's no fun
anymore.
I removed the UK from the 'countries I ship to' list.
Eric
|
|
| Author: | SgtPepper | | Posted: | Jun 27, 2021 05:41 | | Subject: | Re: Customer Support still working? | | Viewed: | 66 times | | Topic: | Help | |
| In Help, ddbricksltd writes:
| | Hi BrickLink Community!
We have submitted several important tickets to the customer support team since
last Tuesday which have not been resolved yet. Did anyone of you get any tickets
solved or feedback from the customer service or is it only us?
I just would like to check if it could be a technical issue that we cannot reach
anyone.
Cheers,
Max
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Don't hold your breath, in the past years I've never got any answer to
any of my requests.
Eric
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