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| Author: | StoreToys4Boys  | | Posted: | Oct 12, 2021 09:17 | | Subject: | Re: Unable to cancel an order | | Viewed: | 48 times | | Topic: | Problem Order | |
| In Problem Order, Brickwilbo writes:
| | In Problem Order, StoreToys4Boys writes:
| | In Problem Order, beaverbrick writes:
| | Open the order and use the 'Issue Refund' link at the top of the page.
If that works, you can then use the 'Request to cancel' link at the top
of the page.
If that doesn't work, try using the 'Edit Order' button, which is
at the very bottom of the page. That should let you change the status.
See attached pics.
In Problem Order, godfrey writes:
| | So I have a buyer return the set. I have processed a full refund. The status
still shows as received. How do I cancel the order?
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Same problem here.I can't cancel order after full refund
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The payment status is still on paid.
Update it with the Send Refund button on the orders details page.
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I can only change to paid or Not yet paid.
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| Author: | StoreToys4Boys | | Posted: | Oct 12, 2021 08:07 | | Subject: | Re: Unable to cancel an order | | Viewed: | 27 times | | Topic: | Problem Order | |
| In Problem Order, beaverbrick writes:
| | Open the order and use the 'Issue Refund' link at the top of the page.
If that works, you can then use the 'Request to cancel' link at the top
of the page.
If that doesn't work, try using the 'Edit Order' button, which is
at the very bottom of the page. That should let you change the status.
See attached pics.
In Problem Order, godfrey writes:
| | So I have a buyer return the set. I have processed a full refund. The status
still shows as received. How do I cancel the order?
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Same problem here.I can't cancel order after full refund
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| Author: | StoreToys4Boys | | Posted: | Oct 2, 2021 15:32 | | Subject: | Re: Canadian Bricktober sets | | Viewed: | 32 times | | Topic: | Catalog | |
| In Catalog, randyf writes:
| | In Catalog, leopard37 writes:
| | In Catalog, randyf writes:
| | In Catalog, leopard37 writes:
| | Packaging has this year but looks to be a duplicate of last years sets released
in Asia. Will this be a new catalog entry or listed under the same catalog entry
with a note attached?
* | | 66649-1 (Inv) Bricktober Fairground Set 2/4 - Carousel (2020 Toys "R" Us Exclusive) {Asian Release}
109 Parts, 2020
Sets: Promotional |
Looking for some catalog direction please.
Thanks in advance,
Tyson.
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The packaging for the sets from Asia were intricate boxes, so the packaging change
easily makes it worthy of its own entry, as well as the date of release.
What is the set number? If it is the same as the Asian set, it can be submitted
to the catalog as 66649-2. If it has a different number, then it should be submitted
as that.
Cheers,
Randy
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Wonderfully there is no set number present on the packaging...
Tyson.
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Go ahead and submit it as 66649-2, then.
Cheers,
Randy
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The bag is 4 Once
Size is 22 X 18 X 4 cm
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| Author: | StoreToys4Boys | | Posted: | Oct 17, 2019 08:54 | | Subject: | Re: ADD NEW MINIFIG | | Viewed: | 26 times | | Topic: | Inventories | |
| In Inventories, jennnifer writes:
| | In Inventories, StoreToys4Boys writes:
| | 30 minutes i'm trying to add a new minifig and can't do it.
I want to create a new one ans start in the reserve minifig and got the answer
"Item Not Found in Catalog "
I understand why people get discourage by adding stuff.
Instructions to add are done really in general and find nothing to help.
I'm giving up .
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That's too bad. The catalog Add or Change pages are very specific out of
necessity. If you are trying to reserve an item, you are already to the inventory
section. All you need to do to add a new minifig is go to the Catalog Add or
Change tab and then click Add Item: -Minifig. Then, it gets much more complicated!
People here will answer questions so don't struggle with any one step too
long.
Good luck,
Jen
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Thank you for the help. I did it but it look like the figurine that i created
was SH522 done in the past.
Good there is people who check the inventory closely.
Thank you
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| Author: | StoreToys4Boys | | Posted: | Oct 16, 2019 08:52 | | Subject: | ADD NEW MINIFIG | | Viewed: | 68 times | | Topic: | Inventories | | Status: | Open | |
| 30 minutes i'm trying to add a new minifig and can't do it.
I want to create a new one ans start in the reserve minifig and got the answer
"Item Not Found in Catalog "
I understand why people get discourage by adding stuff.
Instructions to add are done really in general and find nothing to help.
I'm giving up .
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| Author: | StoreToys4Boys | | Posted: | Sep 30, 2019 11:26 | | Subject: | Re: Inventory for 76122? | | Viewed: | 35 times | | Topic: | Inventories | |
| I have no problem doing it but i won't do it for free.
Second- I never saw any document on how to create new numbers for minifig and
parts.
Let me known.
Thank you
In Inventories, randyf writes:
| | In Inventories, StoreToys4Boys writes:
| | In Inventories, randyf writes:
| | In Inventories, StoreToys4Boys writes:
| | Anybody is working on that set?
Thank you
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Nope. Nobody is working on that set.
Cheers,
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Look like i will have to wait before part out.
Thank you
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Why wait for someone else? 
You could try your hand at doing the inventory yourself since you have the set
on hand and allow everyone to benefit from your benevolence. 
Cheers,
Randy
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| Author: | StoreToys4Boys | | Posted: | Sep 29, 2019 20:08 | | Subject: | Re: Inventory for 76122? | | Viewed: | 42 times | | Topic: | Inventories | |
| In Inventories, randyf writes:
| | In Inventories, StoreToys4Boys writes:
| | Anybody is working on that set?
Thank you
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Nope. Nobody is working on that set.
Cheers,
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Look like i will have to wait before part out.
Thank you
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| Author: | StoreToys4Boys | | Posted: | Sep 26, 2019 22:28 | | Subject: | Inventory for 76122? | | Viewed: | 56 times | | Topic: | Inventories | | Status: | Open | |
| Anybody is working on that set?
Thank you
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| Author: | StoreToys4Boys | | Posted: | Jun 15, 2019 17:27 | | Subject: | Inventory Pending Approval (?) Toy Story: 4 | | Viewed: | 49 times | | Topic: | Inventories | | Status: | Open | |
| Been waiting for Inventory of these Toy Story 4 .
Can't part out since inventory still not done.
Sets available since end of april...
No part to sell,no money coming in for me or Bricklink.
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| Author: | StoreToys4Boys | | Posted: | Jan 1, 2019 19:18 | | Subject: | Just add 5000 parts and now they disapear ? | | Viewed: | 138 times | | Topic: | Inventories | | Status: | Open | |
| I just part out 5000 parts and now they disapear.
I just use part out function from a set and it did add all the parts and price
to my inventory.
I just reload my store page to see 308,386 parts but 2 minutes later its back
to 302,722 and all the new part are not there anymore.They are not in stockroom
they are just not there.
Anybody else ever got that problem?
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| Author: | StoreToys4Boys | | Posted: | Sep 3, 2018 12:31 | | Subject: | Request for addition in checkout process | | Viewed: | 98 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
| Request for addition in checkout process and terms of store at beginning of purchase.
Hello Admins of BrickLink.
I would like to request an addition in the checkout process that will simplify
the way I handle my lot limitation versus $.
I’m sure some sellers would like to add there comment to my request but could
I ask them to restraint themselves to make it official that I’m doing a request
to the admin but I need to receive an answer that will be available to everybody.
I received another order that do not comply with my store terms and I don’t like
to cancel orders since almost all this orders are from new users with 0 feedback
.
I think everybody here sometimes received orders like 100 lots for $20 or more.
The way my storage is done, I can say that a 100 lots orders will take me around
100 minutes to fill, pack, print. Even if I run for it, I can maybe done it in
50 minutes.
From a first time user, this is not funny to spend an hour or two and get cancel
at the end because the order done did not respect store terms.
The concept of limitations in orders are widely spread. Even Lego website for
parts have limitations.
I like to suggest a simple way to fix my problem and this will be a great way
for everyone to fix their goal. This is an addition needed but this would not
affect other factors if you want to keep them.
At checkout, can you add a factor of division versus amount in $.
Ex: I would like my store to accept orders with maximum 20 lots for $25
In other terms, I can take orders that will go over 125% of lots versus dollars.
To make it easier to understand we could also go with % calculation.
A 1% factor will be an order of 20 lots for a purchase of $.20 minimum purchase
A 10% factor will be an order of 20 lots for a purchase of $2 minimum purchase
A 50% factor will be an order of 20 lots for a purchase of $10 minimum purchase
A 100% factor will be an order of 20 lots for a purchase of $20 minimum purchase
A 125% factor will be an order of 20 lots for a purchase of $25 minimum purchase
So at checkout every order will be calculate by the factor we want. If you don’t
want any limitation on the number of lot just leave it by default to 1%.
That’s easy to control and the buyer will get a message with short explanation
of the limit concept for that store in the beginning of their purchase. I think
it’s a much better way to define every need of different sellers and nothing
is lost or gain for sellers who don’t care about lot limitations.
That will be a great way for buyers to be inform right away and not having deception
at the end of their orders.
If you accept, I will be now removing the $20 minimum purchase in my store and
removing all the bulk minimum that break my head all the time.
Please Admins,can you come up with an detail answer of your views on this .
I would like to thank you for your time and keep on doing the great work.
Toys4boys
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| Author: | StoreToys4Boys | | Posted: | Sep 1, 2018 16:50 | | Subject: | Re: Inventory Pending Approval (?) | | Viewed: | 47 times | | Topic: | Inventories | |
| In Inventories, StormChaser writes:
| | In Inventories, StoreToys4Boys writes:
| | Can anybody can clarify why it take soo long for the inventory of a set to be
approve.
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It is because we are not doing well at soliciting community contributions.
| | Ex:75203 is been out for a month and other site have all inventory done.
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The three major sites I'm aware of which provide inventories are Brickset,
Rebrickable, and Brick Owl.
All three sites have inventories for this set. The official part count of the
set is 255 parts. For each site, here are the number of parts they list in the
set as of right now:
Brickset: 248 parts
Brick Owl: 251 parts
Rebrickable: 248 parts
We make take longer on BrickLink, but when we're finished you'll have
an inventory which includes the correct number of parts.
| | I think with the sales amount that past here,we should expect a little bit of
service.
|
You're right about that. I apologize that we still haven't achieved
the ability to have complete, accurate inventories available on the day the set
is released. When you require that new inventories be created from sealed set
contents (as we do now) and after that you have people like me double-checking
the work to ensure its accuracy, then there is unavoidable delay. Our goal is
to reduce that delay as much as possible.
I will say that the delay has gotten much better within the last year and we
hope to continue to improve.
| | Please don't reply its a voluntary work that user are doing the inventory.It
should not be voluntary first of all.This site is doing money.With the number
of set that coming out every month ,i think somebody should be payed and doing
this full time.
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I agree that people who take the time to add inventories to the website should
be compensated for their efforts in some way.
| | I just resign myself to spend a hour to enter and verify that set with brickstock.
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I've never used BrickStock, so I don't know how it works.
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Thank you StormChaser,happy to see Admin are still around,but more improvement
has to come from this site.
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| Author: | StoreToys4Boys | | Posted: | Sep 1, 2018 16:42 | | Subject: | Re: Inventory Pending Approval (?) | | Viewed: | 36 times | | Topic: | Inventories | |
| In Inventories, tEoS writes:
| | Admins are not real humans, so they have nothing better to do than work on BL
24/7. Duh!
Being a volunteer inventory admin has to be the worst. Not only are you expected
to give your time for free, but also spend $1000's per year on new sets at
MSRP to do inventories.
Oh, and to the OP: 3% fees is the exact same I paid when I started selling here
in 2003. Please find me another company that you can say the same about. Ebay
was 10% the last time I sold something.
| | Not sure, 21h13 (9:13pm) in Poland now (in France too), but he might still have
something else to do on a Saturday night 
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I would say like every time a user is complaining of something here there always
someone who come back with poor argument.I was complaining of time it take to
valid inventory of a set and now your almost to tell me to go somewhere else
to sell.I don't known you,you are a seller and doesn't look like a admin
on that site.
If you do the inventory for free its your problem.Don't come here to complain
to me your doing it wrong because your doing it for free.
I invest a lot of money in my business every month and i give a really good service
to my customer but i expect the same from my providers.If you are in the process
of doing inventory for BL you should treat me like a customer and not telling
me to go sell somewhere else.That's call arrogance.
By the way BO is charging 2.5% but service is much better then here.Admin threat
you like a customer not like a competitor.Don't worry i already have a account
there.
For all the above answers,there is none from a real admin.That's the problem
on BL.
Nobody answer for anything on this site
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| Author: | StoreToys4Boys | | Posted: | Sep 1, 2018 14:37 | | Subject: | Inventory Pending Approval (?) | | Viewed: | 96 times | | Topic: | Inventories | | Status: | Open | |
| Can anybody can clarify why it take soo long for the inventory of a set to be
approve.
For doing sales,we need this inventory to be approve quickly.
Ex:75203 is been out for a month and other site have all inventory done.
I think with the sales amount that past here,we should expect a little bit of
service.
We are paying 3% on every sales and i think we should received a minimum of service.
Please don't reply its a voluntary work that user are doing the inventory.It
should not be voluntary first of all.This site is doing money.With the number
of set that coming out every month ,i think somebody should be payed and doing
this full time.
I just resign myself to spend a hour to enter and verify that set with brickstock.
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