Discussion Forum: Messages by enig (6340)
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 Author: enig View Messages Posted By enig
 Posted: Feb 15, 2024 06:21
 Subject: Full Variant List
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 Topic: Catalog
 Status:Open
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I feel silly asking for this but can someone please refer me to a page or a forum
post with a full list of parts that have variants.
 Author: enig View Messages Posted By enig
 Posted: Nov 28, 2023 08:05
 Subject: BDP Series 4 Webinar - unable to registger
 Viewed: 75 times
 Topic: Technical Issues
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The link only accepts work or school accounts for sign-in. It does not allow
you to sign in with personal accounts.
https://events.teams.microsoft.com/event/e68d6fe1-bf1b-4ea2-9d4c-ba12d1a6cd01@1d063515-6cad-4195-9486-ea65df456faa

A lil over 48 hours to fix this - please address ASAP.

Thank you.
 Author: enig View Messages Posted By enig
 Posted: Sep 5, 2023 08:48
 Subject: 10152-3 stickers
 Viewed: 54 times
 Topic: Inventories
 Status:Open
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Set No: 10152  Name: Maersk Line Container Ship {2006 Edition}
* 
10152-3 (Inv) Maersk Line Container Ship {2006 Edition}
988 Parts, 2006
Sets: Sculptures
Inventory should be 2x of these:
 
Part No: 10152.3stk01  Name: Sticker Sheet for Set 10152-3, Sheet 1 - (57338/4492357)
* 
10152.3stk01 Sticker Sheet for Set 10152-3, Sheet 1 - (57338/4492357)
Parts: Sticker Sheet
and 3x of
 
Part No: 10152.3stk02  Name: Sticker Sheet for Set 10152-3, Sheet 2 - (57339/4492358)
* 
10152.3stk02 Sticker Sheet for Set 10152-3, Sheet 2 - (57339/4492358)
Parts: Sticker Sheet

But what we pulled from a sealed sticker-pouch is the other way around - we got
three white sheets and two grey ones.

Maybe someone recalls having the same issue, or perhaps have seen/bought second-had
sets with the stickered containers matching this pattern?

I wonder if this is just a freak accident and no alternate variant is needed
in the inventory, or we do actually need to add the variant. If this has happened
before - there might be used sets floating around that are 'invalid/incomplete'
due to this.

Additionally. The 2006 variant (10152-3), apparently, had some hiccups with the
production because of TLG being short on some parts? Read:
https://www.bricklink.com/message.asp?ID=1022655

Perhaps they were short on more than one thing, resulting in shipping sets with
different counts of the sticker sheets as well?
 Author: enig View Messages Posted By enig
 Posted: Aug 28, 2023 11:20
 Subject: 2950-1 Instructions
 Viewed: 69 times
 Topic: Catalog Requests
 For:Catalog Associate
 Status:Completed
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Is the function to change the number of instruction booklets for a set broken?
More precisely - the set is currently marked for not having instructions at all.
 
 Author: enig View Messages Posted By enig
 Posted: Aug 16, 2023 05:08
 Subject: Question about ITN (exporting from US)
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 Topic: Help
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I have a package returned back to the seller in US because of missing ITN. I
see it is something that has to be included in documentation for export sales
over 2500 USD.

It does seem that it's not that big of a deal to get it and the seller just
was not aware, but it's also not the first time that he's asking me for
guidance.

As far as I understand all he has to do is to register at ACE and go from there.
Seems like a regular Joe should be able to do all the steps.

Question - is it all real simple, or are there some tips and tricks that are
handy to know for someone doing it for the first time? It's an individual,
not a company.
 Author: enig View Messages Posted By enig
 Posted: Jul 29, 2023 06:26
 Subject: Order purge / NPB / Feedback timeline?
 Viewed: 61 times
 Topic: Help
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A bit of a new territory for me so need a little bit of advice.

Order received on Jan 31st.

Buyer did a dirty. Have as strong of a reason as it gets to believe that not
only to me but at least one other seller between now and then.

Issued NPB today, Jul 29th

Question. Does NPB reset the 180 day purge timer and I will be able to leave
feedback if this takes a week or two to settle?
 Author: enig View Messages Posted By enig
 Posted: Jul 16, 2023 04:21
 Subject: LEGO logo under 30381
 Viewed: 74 times
 Topic: Catalog Identification
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Can someone help me to narrow down the timeline of when LEGO started putting
LEGO logo on the 30381?
If to be more specific I need to know if the Dark Green ones came with the LOGO
or not sine they all came out in the same year, but any input is greatly appreciated.
Does not necessarily have to be connected to the color.
 
Part No: 30381  Name: Minifigure, Headgear Hood
* 
30381 Minifigure, Headgear Hood
Parts: Minifigure, Headgear {Dark Green}
 Author: enig View Messages Posted By enig
 Posted: May 24, 2023 11:10
 Subject: NECESSITY: Buyer's VAT ID on invoices
 Viewed: 91 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Please add a way to displayBuyer's VAT ID on invoices. For now at least a
quick and dirty fix - maybe in a way of having an option to enable a clickable
icon on the order's received page where buyer's VAT ID can be entered
by the seller. Plus a Basic Macro Tag to place it where you want it in the invoice.
 Author: enig View Messages Posted By enig
 Posted: Dec 8, 2022 10:39
 Subject: Keep the order open
 Viewed: 81 times
 Topic: Help
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Need some help. Can someone from EU please test is it is possible to place
an order and go for the 'Please keep my order open!' as the shipping
method.

I have a buyer claiming that there is no such option.

Thanks a lot.

Lukas
 Author: enig View Messages Posted By enig
 Posted: Nov 30, 2022 07:38
 Subject: Designer Program - shipping to Lithuania
 Viewed: 49 times
 Topic: Technical Issues
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Not sure where is the most correct place to post this. Why is Lithuania excluded?

Please add Lithuania to shipping-to list.

"Will you ship the BrickLink Designer sets to all countries?

The BrickLink Designer Program sells through the LEGO.com Shop. This allows us
to give you a smooth shipping and support process"

LEGO.com has been shipping to Lithuania for a long time already.

Thanks
 Author: enig View Messages Posted By enig
 Posted: Nov 10, 2022 08:51
 Subject: This Item is similar to BUT...
 Viewed: 157 times
 Topic: Catalog
 Status:Open
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I was under the impression that sets can be linked as being

'Similar to, but has a different number than the following Item(s):

Only when the sets are in principle identical, but have been released with a
different number, a different box design etc. Maersk ships being a good example:

https://www.bricklink.com/v2/catalog/catalogitem.page?S=10152-3#T=P

In terms of sets being 'similar enough' to warrant being linked like
that... can we agree that wherever that line is, it is nowhere even close to
links like this?
 
Set No: 7810  Name: Push-Along Steam Engine (Locomotive without motor)
* 
7810-1 (Inv) Push-Along Steam Engine (Locomotive without motor)
91 Parts, 1 Minifigure, 1980
Sets: Train: 4.5V
 
Set No: 40370  Name: Steam Engine {Reissue of Set 7810}
* 
40370-1 (Inv) Steam Engine {Reissue of Set 7810}
184 Parts, 1 Minifigure, 2020
Sets: Train: Promotional

Yes? No? Opinions?

I would absolutely suggest having a note that the set is a re-release. It is
actually in the BL Set Name itself. But please refrain using the wording "This
Item is similar to, but has a different number". In relation to how the set links
work in BL - at the very least it is misleading.
 Author: enig View Messages Posted By enig
 Posted: Nov 9, 2022 06:17
 Subject: Fix contradictory rules - assembled minifigs
 Viewed: 279 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Currently rules are as follows:
New Parts - Parts are brand new, taken directly from new sets or were purchased
"as new" in another form such as accessory packs or Pick A Brick and have been
handled only for sorting. These parts have never been used in any manner. If
a minifigure or part assembly was originally sold assembled by LEGO, its component
parts after disassembly can also be listed as new.


Plus:
New Minifigures - Minifigures are brand new, taken directly from new sets
or were purchased "as new" in another form such as accessory packs or Pick A
Brick and have been handled only for sorting. Minifigures may be listed as new
either assembled or unassembled.


Scenario - I buy a NEW minifig from a seller with an intention to part it out
and sell as parts. But the seller is inconsiderate enough to assemble the new
minifigs for sale.

Rules only allow the sale of the previously assembled minifig's parts as
'new' only if the said assembled minifig was originally sold assembled
by LEGO.

@BL Team - please explain how this is not contradictory and/or fix this
once and for all. Disallowing the assembly of NEW minifigs for sale would be
the sensible thing to do?

OR! And this would be the worst way to solve this and thus I assume the most
likely one - add an additional setting for 'assembled' or 'unassembled'
for minifig listings and specifically disallow the sale of minifig parts as new
if they were previously assembled by someone else other than LEGO.

This must have been raised a million times before. Why is there such a strong
unwillingness to address this?

---------------------------------------

If the rule change is made, there should also be an exemption for listings with
IDs that precede the date of the rule change. Plus perhaps a greyed-out small
text added to ALL 'mew' minifig listings telling the buyer to familiarize
themselves with the rules.

Being a bit acid on this topic is, I am afraid, becoming mandatory. You know
why.
 Author: enig View Messages Posted By enig
 Posted: Oct 18, 2022 06:31
 Subject: PayPal started limiting withdrawals to 500EUR
 Viewed: 110 times
 Topic: Help
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Hi,

We have just learned that PayPal started limiting withdrawals to 500 EUR to our
account. This was explained to us after a call to our bank and, apparently, it's
a wide-spread issue among other users of the same bank. The bank said that this
is very recent and they are working with the Credit Card issuer to solve this,
but until this is fixed we were advised to make multiple 500 EUR withdrawals
instead.

Posting this in case others also got their withdrawals reversed - this might
be why.

Cheers,

Lukas
 Author: enig View Messages Posted By enig
 Posted: Aug 3, 2022 10:50
 Subject: OSS Registration Resubmission
 Viewed: 68 times
 Topic: Help
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We have started receiving these messages a couple days back - one yesterday and
a repeat one today:

Hello,

You are receiving this email because your OSS document has been rejected. Please
resubmit it using directions provided here: https://www.bricklink.com/help.asp?helpID=2550
Please contact the Help Desk if you have any questions.
Thank you.

BrickLink Team


Preceded by this message on 23rd of July:

Hello,


Thank you for enabling distance selling!

We want to inform that you have reached the EUR 10,000 distance selling threshold
on BrickLink for the 2021 calendar year. The new EU Marketplace rules went into
effect on July 1, 2021 indicating that any seller with more than EUR 10,000 worth
of distance sale of goods must register with their local tax authorities and
charge the VAT rate of the buyer’s country.

We have currently requested for your documentation to be resubmitted. Reasons
why the submission was declined are as follows:
- absent or mismatching OSS number (no country ID);
- absent or mismatching name and/ or address.

To learn more about distance selling, please see the European Commission article
on this topic: https://vat-one-stop-shop.ec.europa.eu/index_en
If you have additional questions, please reach out to customersupport@bricklink.com.

Thank you,
BrickLink Administration


The VAT/OSS section in our store management has not been touched since the beginning
of the year. Document is still showing up as attached and was approved by BL
a very long time ago.

Raised a ticket but you know how it goes. Posting this here to see if anyone
else is experiencing the same?

Thanks,

Lukas
 Author: enig View Messages Posted By enig
 Posted: Apr 1, 2022 08:18
 Subject: Marbled pieces for sale
 Viewed: 242 times
 Topic: Sales
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Serious offers only, please.
 


 Author: enig View Messages Posted By enig
 Posted: Jan 5, 2022 11:39
 Subject: Please add catalog description to gear 500599
 Viewed: 53 times
 Topic: Catalog Requests
 For:Catalog Associate
 Status:Completed
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Please add extended description:

*******************************

First Edition Print - Illustration in Water Color for LEGO® Wooden Toy Elephant,
Circa 1937
Printed on premium paper with embossing.
25.5cm x 31.6cm (10.03" x 12.44")

Available exclusively as a VIP Reward for 650 points beginning in August 2019.
Between November 27 and November 30, 2020, the "cost" of this reward was reduced
to 325 points as part of a Black Friday / Cyber Monday promotion before returning
to the original 650 points. Beginning February 1, 2021, the "cost" of this reward
was reduced to 150 points in celebration of LEGO Patent Day.

*******************************

ADDITIONALLY
Currently it makes it look as if you're buying an actual watercolour item
from 1937

I propose a name change to:

First Edition Print - Illustration in Water Color for LEGO Wooden Toy Elephant,
Circa 1937 (2019)

Side-question. How does one post a gear-item inside the message? I am relatively
sure that it was possible to do previously. Did this feature got broken with
the addition of color attribute?

[g=500599]
[g=500599-1]
[gear=500599]
[gear=500599-1]
 Author: enig View Messages Posted By enig
 Posted: Oct 8, 2021 08:56
 Subject: Can a buyer re-post FB if it was removed?
 Viewed: 116 times
 Topic: Help
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Dealing with a 1 / 10.000 situation. Literally.

Can a buyer re-post *any* FB if it gets removed by the administration? I am fuming
right now, do not have it in me to search for an answer in the forum..

Thank you.
 Author: enig View Messages Posted By enig
 Posted: Jun 17, 2021 10:14
 Subject: USPS issues
 Viewed: 110 times
 Topic: General
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By a pure chance from a channel that I occasionally watch - a short video about
USPS happenings lately. Maybe it will be of a little help/insight for some:
https://www.youtube.com/watch?v=2QSwjfRvw3o
 Author: enig View Messages Posted By enig
 Posted: Jun 15, 2021 11:19
 Subject: Looking for a little help in Germany
 Viewed: 134 times
 Topic: Off Topic
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This is as off-topic as it gets, but I need a bit of help. I am looking to purchase
a pair of speakers that are, unfortunately, very rare in Europe. A pair has recently
popped-up in Germany.

I have written to the seller but in all likelihood I might get dismissed as just
another random attempt at a scam

The price is very good so I am afraid to lose this. A similar pair got sold in
Norway in just a couple days and for more money.

Just need help to get me and the seller talking, the ad is on ebay-kleinanzeige

Would appreciate this a lot
 Author: enig View Messages Posted By enig
 Posted: Jun 2, 2021 06:42
 Subject: Feedback rmvl policy MUST CHANGE. Here's why.
 Viewed: 242 times
 Topic: Help
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For the same reason that both sellers and buyers have been voicing for years
- retaliatory feedback and feedback extortion.

TL;DR
* Received an order where 57.5% of 'new' lots were used
* Seller refuses to correct their remaining listings of used parts that are listed
as new
* Seller already wrote to me two times that she will post a retaliatory feedback
if I post non-positive - this is feedback extortion

A month ago Admin_Russell has posted a message, a part of which was:

In Administrative, Admin_Russell writes:
  We are planning on releasing a statement next week to share some history of our
site’s feedback system and the rationale behind our current Feedback Removal
Policy.

https://www.bricklink.com/message.asp?ID=1263510

I can not find the named statement but please let me know in case it appeared
somewhere. Either way - the wording in the quote does not give me any hope that
it would address the issue that I am going to describe.

Meanwhile - naysayers will keep saying NO to the fact that quality of
BL sellers is going downhill, while others will say - just leave honest feedback
and bear the retaliatory one as a badge of honour. To the latter I can only respond
- my opinion differs. Some people obviously do not care about their feedback
score as much as others. I understand that. I belong to the other side which
cares about what the meaning of the word and the concept of the feedback stands
for. I refuse to bear a negative or a neutral if it is undeserved.

MY CURRENT SITUATION with a seller who has 100.00% positive feedback

* I ordered 49 lots, 47 were sent to me as two were missing in seller's inventory.
Out of the 47 lots received - 25 were 100% used parts and two more lots that
were at least partly used parts. To be clear - I am strictly talking about parts
that I can definitively prove as used. I am not including any 'contested'
parts - some do not look like new to me but I will put my naive hat on and say
that it might me just very poor storage. Wink wink nudge nudge.

Once again just to be sure what we are talking about here - I am not talking
about 'scratches right out of the box' etc. Everything written is with
that in mind.

In the end we have 27 lots out of 47 that were either all used sold as new, or
at least partially. That is 57.5% of all lots.

* Initially I was very understanding of the seller. Everyone makes mistakes,
deserves a second chance etc. We have eventually reached an agreement where I
will receive a partial refund for the bad parts, but adjusted for the NEW vs
USED avg prices. In other words - will still end up paying for the bad parts.
However I did let the seller know that there is no way I can leave a positive
feedback for this kind of mess-up and that I am very sorry for having to be the
first such a feedback to them. I was talking about leaving a neutral for them
(situation has since changed, keep reading).

* Seller has admitted that a lot of the bad parts in my order were from another
store buy-out that she did and that she did not do a proper inspection of them.

* She also wrote "After I received your feedback (remember you were willing to
give a neutral not negative) I will give one in return."

* I asked two questions:

Question #1 - have you / will you change the condition of the remaining parts
from that particular store from NEW to USED?

Question #2 - am I right in assuming that you will leave me a positive feedback,
or you will give me a neutral 'in return'? I find it strange that you
removed your previously positive feedback for me as well.


The seller went silent and ignored the questions - for a full week.

Eventually I got her to reply and the reply read:

#1: I will check and change if neccessary. No need to play Big Brother.
#2: Who would give a positive feedback in return for a neutral/negative? No
one I bet
.


Playing Big Brother? I will only say this - check the pictures to judge seller's
ability (or there-lack of) to check part condition. Some other parts were also
dusty - you could visibly see where other parts have been put on top etc. All
things considered - it is fair to say that I have reasons to doubt that she will
do the right thing. Not inly it is my duty to warn other buyers. I must also
protect my own interests as a seller - she is competing for the same buyers looking
to buy NEW parts. The average price of parts in the whole order were at a ratio
of 0.64 compared to avg 6month SOLD. I would have certainly not placed the order
should I have known the outcome - my own order is a perfect example of how she
is stealing buyers from honest sellers. She is competing unfairly against me
and others.

All of this - before we even start talking about the direct monetary losses that
I incurred because of this order in terms of opportunity cost, the hours my employee
spent in checking the condition of the parts, the many hours I had to spend in
going back-and-forth with the seller. Yes, it is the cost of doing business.
All the more reasons why this seller deserves a negative.

@Admin_Russell and others... please tell me:

* What do you think the purpose of feedback is
* What is the purpose of Neutral / Negative feedback
* Should I not leave a negative to the seller who is knowingly selling used parts
as new, refusing to correct their listings and who is also attempting a feedback
extortion on me
* Should I give-in both my feelings and my morals in order to protect my own
feedback record, for which I have worked for for 8 years?
* @Admin_Russell - can I get a promise that the retaliatory feedback will be
removed once it is posted? Or do you want the seller in question to keep having
100% positive feedback record? It is one of the two.

Big surprise - this is just one issue I had during last couple weeks. I have
one even worse where another seller issued an NPB against me and completely ignored
all my messages to correct and re-send the invoice - until the time ran out and
now I have an NPB strike. Of all the places... both sellers happen to be from
Germany . No offense to others, but it is the last place I would be expecting
this from.
 




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