Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | udenbricks  | | Posted: | Mar 17, 2024 16:46 | | Subject: | Re: Theft of credentials - Vol des identifiants | | Viewed: | 47 times | | Topic: | Help | |
| In Help, 1001bricks writes:
| | In Help, 1001bricks writes:
| | In Help, romainjh69 writes:
| | Hello, I had my bricklink account hacked, my password and email address stolen!
How can I recover my account, I have sent numerous messages to bricklink but
I have not received any responses. I have orders in progress, and a lot of purchases
to manage, your help would be very valuable to me, at least having someone to
help me! THANKS
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| | Sent you a PM message.
Sylvain
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Have been in contact with this person (a kind and faithful buyer at our Shop,
thanks!)
It appears BL password was unique, hard to guess or brute force, and he didn't
click on any e-mail asking to log in (like "bricklinks.org" or such).
Great people!
So, my guess for now is that his e-mail has been compromised one way or
the other.
Then hackers read the e-mails, probably asked for a new password on BrickLink
et voila, the shop is compromised. I couldn't find his shop neither opened
or closed. Neither his old account appears. Maybe BrickLink already worked on
this...
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Let him contact all his Buyers with open orders (hopefull he has some mailadresses)
so thay dont pay to someone else (the hackers)
Maybe his buyers get some information about the hackers and maybe if the hackers
changed the shopname they now what is the new name.
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| Author: | udenbricks | | Posted: | Feb 3, 2024 17:16 | | Subject: | Re: Variants & Contests | | Viewed: | 39 times | | Topic: | Contests | |
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| Author: | udenbricks | | Posted: | Jan 22, 2024 07:09 | | Subject: | Re: First CN22/23 doc to fill in | | Viewed: | 29 times | | Topic: | Shipping | |
| In Shipping, SilasTurtle writes:
| | Hello,
I have received an order from Norway (I'm based in Belgium). This is only
my 3rd sale on bricklink and the first one that would go outside the EU.
I was looking for what custom forms to fill in (it seems CN22 is fine, package
should be less than 1 KG) and I got confused at the "Incoterms". I think
that I would be shipping this with Bpost, our national postal company. Do I use
the code "DDP" then?
Thanks for any help you're able to give me  .
Silas
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Als bedrijf kan je te maken hebben met Incoterms en DDP maar als particulier
niet (volgens mij)
Hier in NL krijg ik bij het online aanmaken bij POSTNL automatisch een CN22 in
te vullen.
Deze print ik ook op een sticker en plak deze naast de shipping-label (of ergens
anders op het pakket.
Daarmee zou het opgelost moeten zijn.
Als je ook een VAT kan downloaden (rechtsboven in de order) dan Moet je die ook
uitprinten en in een los zakje aan het pakket plakken zodat de douane dat uit
het zakje kan halen om te kijken naar de VAT)
Succes
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| Author: | udenbricks | | Posted: | Jan 7, 2024 08:27 | | Subject: | Re: Have to pay VAT twice. What can be done? | | Viewed: | 58 times | | Topic: | Taxes | |
| In Taxes, Poncke writes:
| | In Taxes, udenbricks writes:
| | In Taxes, Poncke writes:
| | I am in Ireland. Ordered from Indonesia, BL took the VAT on placing the order.
I told the seller to add a VAT invoice on the package to prevent double VAT.
Just got the email from customs, telling me to pay VAT otherwise the package
goes back to Indonesia.
I cannot check what the seller has done until I have the package. And as a private
individual I have no option to claim back VAT from Irish Revenue.
Any advice welcome, thanks.
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Maybe this is the solution:
You told the seller to add a VAT invoice.
Maybe it would have been better to ask for "The" VAT invoice.
So just ask your seller to download the Invoice on top of his order page. (see
example)
Let him send it electronicaly to you, you can send it to the customs.
I hope this helps.
Please let us know if this is good
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Just checked my invoice, in the itemisation total the VAT is not even mentioned.
This is poor from Bricklink. The total doesnt even make sense without listing
the VAT.
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Is the VAT mentioned on YOUR order page?
If not then BL did not take your VAT
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| Author: | udenbricks | | Posted: | Jan 7, 2024 05:46 | | Subject: | Re: Have to pay VAT twice. What can be done? | | Viewed: | 55 times | | Topic: | Taxes | |
| In Taxes, Poncke writes:
| | I am in Ireland. Ordered from Indonesia, BL took the VAT on placing the order.
I told the seller to add a VAT invoice on the package to prevent double VAT.
Just got the email from customs, telling me to pay VAT otherwise the package
goes back to Indonesia.
I cannot check what the seller has done until I have the package. And as a private
individual I have no option to claim back VAT from Irish Revenue.
Any advice welcome, thanks.
|
Maybe this is the solution:
You told the seller to add a VAT invoice.
Maybe it would have been better to ask for "The" VAT invoice.
So just ask your seller to download the Invoice on top of his order page. (see
example)
Let him send it electronicaly to you, you can send it to the customs.
I hope this helps.
Please let us know if this is good
|
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| Author: | udenbricks | | Posted: | Dec 19, 2023 15:44 | | Subject: | Re: Cannot access seller account | | Viewed: | 31 times | | Topic: | Technical Issues | |
| In Technical Issues, BRICKSTER_USA writes:
| | Hello. Does anybody have insight on how to access a seller account after the
Bricklink site was hacked at the beginning of November? The email/ password
is not recognized by Bricklink. No response from the Help Desk yet.
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Maybe password length: https://www.bricklink.com/message.asp?ID=1440016
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| Author: | udenbricks | | Posted: | Nov 20, 2023 07:57 | | Subject: | Re: Password managers and Bricklink, maximum char | | Viewed: | 41 times | | Topic: | Technical Issues | |
| The 15 max character for a BL Password is a botlleneck if you want longer passwords
or passphrases.
As Astute writes: if you reset your password only the first 15 characters are
stored in Bricklink without your knwowledge. So if you put in your new password
in full length it is not accepted
It is a puzzle then to find the 15 max.
It would be fine if this could be solved
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| Author: | udenbricks | | Posted: | Nov 16, 2023 06:11 | | Subject: | Re: Searching color of part 767 | | Viewed: | 41 times | | Topic: | Searching | |
| In Searching, Steffen76 writes:
| | Hello Bricklink professionals
If I order bricks in the color dark gray from bricklink, I will receive the stones
as shown in the photo on the right.
When I look for the track sleeper (Part 767), it is sold as dark gray. Unfortunately
the color is not dark gray as shown in the picture on the left. I would call
it brownish gray.
I have some bricks and plates in this color and am looking for matching stones.
So what color should I choose to find brownish gray parts?
|
Left = Dark Gray
Right = Dark Bluish Gray (DBG)
Drak gray is the old DBG.
So new lego (in the shops)is always DBG
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| Author: | udenbricks | | Posted: | Aug 23, 2023 01:15 | | Subject: | Re: Seller is asking for more money? | | Viewed: | 84 times | | Topic: | Buying | |
| In Buying, Just_Bricks_J writes:
| | I made a purchase from a seller for 240$ USD. He sends me a message saying PayPal
took 20 dollars as a small business fee and that another 20 dollars was taken
for some kind of insurance that he could not specify. Now the seller is asking
that I send 20 dollars to cover the shipping because PayPal took the money.
My question is shouldn’t that have been listed in additional fees on the order
page? OR shouldn’t his store be quote orders only so he can calculate how much
money he will need before accepting the order? Am I in the wrong here? I’m just
not comfortable sending over more money for something that was not previously
discussed prior to purchase. What can I do about this?
|
If the order was payed with Instant Checkout it has to be included.
If the order was with Manual Invoice then you have to read the Terms very well.
It could be stated there.
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| Author: | udenbricks | | Posted: | Aug 20, 2023 13:38 | | Subject: | Re: Requested help on feedback removal. HELP! | | Viewed: | 42 times | | Topic: | Feedback | |
| In Feedback, Alexbricx writes:
| | Good day to you reader. I post this in a request for help from the community
to help me with a case I've been battling with a seller and the situation
I am currently in.
I will try to present my case shortly:
I made and order from bricklink with a seller, for which later I did a transaction.
The transaction did not reach the seller immediately and the seller decided to
issue me a NPB and further to that, accused me for committing fraud. I reached
to my bank and asked if something is wrong with the transaction, for which my
bank in continuous interaction that the transaction indeed left later than expected,
but that the sellers bank returned it.
The problem is, that the seller decided to leave me a negative feedback
with vulgar and false information in my profile, furthermore.. The seller
blocked me to stop any communication on the platform, for me to even ask for
it's removal. I was instantly in touch with support team, but they only said
that there is a different tool for feedback removal request, even tho I send
them all the receipts and chat messages from my bank to prove my case.
As soon as support team told me that there is a different page for feedback removal,
I filed the request, but my request was denied, without any further information
or communication bridging back to me.
This case is very unfortunate for me as a new user on the platform and I have
had zero problems with my other transactions. I kindly ask anyone who knows how
can I resolve this case to help me.
Cheers and warm regards.
|
If the payment is returned to you, you have to make the payment again until it
has arrived at the seller.
Problem solved:
At that moment Seller can remove the NPB and ship the order. As soon the package
arrives you can give positive feedback.
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| Author: | udenbricks | | Posted: | Aug 6, 2023 07:32 | | Subject: | Re: 1st order, no news from seller | | Viewed: | 50 times | | Topic: | General | |
| In General, phil12345678911 writes:
| | Hi,
as a first timer I thought I'd give it a try and I ordered a lego part to
a local seller;
I received an email of confirmation, but since then, nothing
Usually one gets mail like "your order is getting prepared"", "getting
shipped"...
I contacted the seller, nothing
I donit know what to think, maybe it's the holiday, so
what can I do about this situation apart from waiting ?
thanks
|
Hi Phil,
Always read the stores Feedback and in your case you know more.
I'm guessing it will take longer than normal.
If in Hurry just order it elsewhere.
regards, Nico
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| Author: | udenbricks | | Posted: | Jul 15, 2023 03:09 | | Subject: | Re: Non Paying International Buyer | | Viewed: | 35 times | | Topic: | Problem Order | |
| In Problem Order, lecrad writes:
| | Hi All,
I had a buyer in France purchase one thing. I had to send an invoice, which
I did. Shipping was high because shipping from the US to France is high.
For 7 days I did not hear anything from the buyer. Today, I filed an NPB. Suddenly
after an entire week the buyer responds and asks to cancel and says he found
the part elsewhere.
I'm looking for opinions on whether I should cancel or follow through on
the NPB.
Thanks
|
Consider cancel.
When i get a small order with high shipping costs i give the buyer the choice
to cancel right away.
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| Author: | udenbricks | | Posted: | Jul 2, 2023 15:21 | | Subject: | Re: Poll | | Viewed: | 45 times | | Topic: | Off Topic | |
| In Off Topic, 1001bricks writes:
| | Please do not post anything not related to this post.
Thank you!
|
What is the color of the not visible seat?
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| Author: | udenbricks | | Posted: | Apr 8, 2023 04:24 | | Subject: | Re: How do I know which sellers give feedback? | | Viewed: | 38 times | | Topic: | Feedback | |
| In Feedback, crazy4sixflags writes:
| | I want to start a store and I definitely have enough LEGO right now so I don’t
want to have to buy from a bunch of places and hope. Is there a place where sellers
list that they give feedback?
|
If you want to open your shop the procedure is to have some feedback.
Not the feedback is the purpose but the fact that there have been some real transactions
so everybody can see you are a serious bricklink user.
This is to reduce scammers who open shops and get some money without shipping,
all anonymous.
With the feedback procedure there is some sort of social control from other BL-users
if a buyer is trustworthy to start a shop or not.
So just have some BL transactions.
Sort out your inventory for a few extra days and hope for some positive feedback.
After that you open your shop.
YM2cts
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| Author: | udenbricks | | Posted: | Apr 6, 2023 15:43 | | Subject: | Re: Two questions | | Viewed: | 35 times | | Topic: | General | |
| In General, Ziegelmeister writes:
| | I tried a search but the terms are to generalized.
1: What do the "*" and "!" mean on the order page below the
image of the brick?
2: How does one determine what parts are missing when you pull a part out value
for a set?
This is another copy of a set I just parted out last month and I know I didn't
sell 300+ of any one particular lot.
|
1:
* There is a large image available
! There is a 3D image available
2:
you are checking a part out value of a set against the prices of your own inventory
from 2 lots there ar no prices known in your own inventory , because you dont
have them yet in your inventory
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| Author: | udenbricks | | Posted: | Mar 23, 2023 17:15 | | Subject: | Re: Parts & alternate item #'s in seller stores ? | | Viewed: | 41 times | | Topic: | Help | |
| In Help, sw_lego_lover writes:
| | I'm just a buyer here.
Does BL permit/require sellers to denote the exact part ID (regular or alternate
item #) when they sell?
So if I see part 12345 for sale in a store, can I assume they are not providing
an alternate part 54321? (assuming their policy indicates nothing)
Or does BL have sellers list all variants under the same part ID? Hence obfuscating
the actual part you might be receiving?
|
You can check this:
https://www.bricklink.com/catalogRelCat.asp?relID=4
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| Author: | udenbricks | | Posted: | Mar 2, 2023 15:25 | | Subject: | Re: zero quantities move to stockroom | | Viewed: | 24 times | | Topic: | Help | |
| In Help, Vballbob writes:
| | hello everyone. Never had this happen before in my store. I had an order come
through. All of the items that were bought out(down to zero) show in Red and
they are no zero quantities in the stockroom. Anyone know how to fix this or
why it is doing this. Never had it happen before. I never set anything saying
to do so.
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It is the retain in your inventory at your lot ID
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| Author: | udenbricks | | Posted: | Feb 9, 2023 05:51 | | Subject: | Re: Would you consider this new or used ? | | Viewed: | 68 times | | Topic: | General | |
| In General, Yogi_007 writes:
| | Hi BLers,
Came across this description in a sellers shop:
'Great condition Taken from set and displayed since'
Is this still new or used ?
Im not interested in the figure nor the store but wanted other opinions.
I guess its not played with as such but is displayed equal to used ?
Thanks
Yogi
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USED!
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| Author: | udenbricks | | Posted: | Jan 31, 2023 04:38 | | Subject: | Re: Amazing fees | | Viewed: | 108 times | | Topic: | Problem Order | |
| In Problem Order, wildchicken13 writes:
| | In Problem Order, niko14 writes:
| | Hi,
I ordered recently 900 items, for a total of 16.62€. The seller was applying
a packing fee of 2.5€, plus 0.25€ per lot. Given that my order including 74 different
types of items (= lots), I was expecting a total invoice of 16.62 + 2.5 + 74*0.25
= 37.62€. I received an invoice of 160.87€, because the seller split the 74 lots
in 538 ! For example, I ordered 100 bricks 1*2 white, all used, and the seller
considered them as 100 different lots!
He sent me a NPB, asking me to accept a penalty. I argued that it was not fair,
and asked him to simply cancel the order. I wanted to do it myself by selecting
the option "mutual agreement", and asked him if he agreed. But he waited
for several days to answer me, until the point this possibility (cancel the order)
was not accessible to me anymore. Now he is arguing that he can't cancel
the order, because it is written in his terms and conditions that he never cancels
orders.
I find the whole process (splitting lots to artificially increase fees, not answering
me until the deadline for cancelling ordered is passed, accusing me of not respectiung
his terms and conditions, etc...) totally unfair and dishonest. What could I
do? Except accepting a penalty, I cannot find any other option on the website
(sorry, I'm new on Bricklink).
Thanks in advance for your help.
Nico
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Welcome to BrickLink! I'm sorry that one of your first experiences on this
site was so negative. BrickLink does its best to maintain a fair marketplace,
but that does not stop members from attempting to take advantage of others,
particularly those who are new to the site.
The store in question is Mr Bean Marketplace: https://store.bricklink.com/burt0
They have 99.59% praise on 569 orders, so judging by their feedback, it appears
that most of their buyers are satisfied with their purchases. They do have one
neutral feedback from a few years ago complaining about slow shipping, but reading
through their recent feedback, I see no mention of excessive fees anywhere.
However, their feedback left for others tells a different story. They appear
to have a lot of non-paying buyers, a couple of whom responded to the negative
feedback left for them with complaints about excessive fees. Perhaps, like Nico,
these buyers were simply caught off guard by the lot fees and did not wish to
pay for their order after invoicing, resulting in negative feedback and an NPB.
The seller does have a lightning bolt icon next to their store name, suggesting
that they offer instant checkout. However, when I try to place an order in their
store, I am only offered manual invoice options. I am not sure what buyers in
France or Europe see when they check out.
Browsing through their store inventory, it does appear that this seller has an
abusive pricing structure. For example, consider the following part:
The seller has 43 used listings for this part, each with a quantity of 1. Most
of them are priced at EUR 0.01. However, because of the EUR 0.25 lot fee,
the effective price per part is actually EUR 0.26.
While there are some legitimate reasons that a seller may want to list multiple
lots for the same item, that does not appear to be the case here.
While this does seem unethical, I could not find anything in the Terms of Service
that specifically prohibits this kind of behavior.
It seems like you have done all of the right things, such as contacting the help
desk, posting in the discussion forum, and responding to the NPB. Hopefully,
the BrickLink administrators will take care of this soon.
Play well.
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Such a shop is a shame for Bricklink.
See the feedback: A lot of leavers who never came back to BL to buy elsewhere
Very bad for all user of Bricklink.
Bricklink do something about this sort of practice.
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| Author: | udenbricks | | Posted: | Jan 30, 2023 04:23 | | Subject: | Re: From which set is this? | | Viewed: | 33 times | | Topic: | Catalog Identification | |
| In Catalog Identification, Brickwilbo writes:
| | Hello,
I need your swarm wisdom to identify from which set this exhaust is. 🙂
Thank you. 👍
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Is it Lego?
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