BrickLink Discussion Forum

In Help, Ajiki writes:

Hi All,
Need some advise on inventory management.
Do you ever recount all items in your store, go from lot to lot to check if everything
is correct.
Or do you take for granted that you sometimes miss something for an order?

Any advise is more then welcome.

For common/numerous parts I always list a few less than what I physically count.
Help provides a buffer.

Author:

Hal8472

Posted:

May 7, 2024 07:45

Subject:

Re: Complete orders and order feedback.

Viewed:

31 times

Topic:

In Suggestions, The_Boyz_Bricks writes:

Can we have BL (after a 1 - 2 month period) send out a fallow up email for buyers
who haven’t yet completed and/or left feedback for their order? Thanks all!

Completed yes. I order regularly on aliexpress and they do this. They send
an email asking how it went. They follow up later with an email saying they
are going to identify the order is completed. All regularly on behalf of their
sellers. Not a big deal. Probably avoids the five months later someone saying
they didn’t receive something. This is a legitimate issue for sellers. The
time limit for a PayPal refund is longer than my time limit for a postal insurance
claim.

Though, Bricklink also does this by purging orders from the website. Its a long
time limit but difficult to resolve any issues afterwards.

Andrew

Author:

Hal8472

Posted:

May 7, 2024 07:16

Subject:

Re: Rule change incomplete sets.

Viewed:

31 times

Topic:

In Suggestions, Familybuild writes:

Hi there.
Following up on the just just send out newsletter;

It stated clearly that sets have to be marked as a custom set , instead as "incomplete"
when minifigures are missing.

As of now the rules on this are somewhat subject to point of view.

Also it states on the page before the definitions that incomplete sets status
does count when minififures are missing.

"Item For Sale Condition (New/Used) and Sub-Condition (Complete/Incomplete/Sealed)
must adhere to their respective Definitions. For example, sets which have been
previously built must be listed as Used. Sets without Minifigures must be listed
as Incomplete."

From page :
https://www.bricklink.com/help.asp?helpID=103

"Incomplete - Contents are brand new, but may have been removed from plastic
bags for inventory purposes or to remove other contents from the set. The set
is missing some of the contents, instructions or original box/packaging. The
description should clearly state what exactly is missing."

From page :
https://www.bricklink.com/help.asp?helpID=102

Kijd regards.

I don’t see the suggestion you are making. Is this post in the correct area?

Author:

Hal8472

Posted:

May 5, 2024 21:21

Subject:

Re: Minimum Order

Viewed:

44 times

Topic:

Buying

In Buying, Lazerbeak123 writes:

My Son is wanting just £5 of items, but it's short of the minimum amount
required. Can you just pay for less and pay postage than buying £15-£20 of stuff
he doesn't need.

looking forward to any guidance you can provide.

thank you

How could you not need more Lego?

Author:

Hal8472

Posted:

Apr 29, 2024 12:29

Subject:

Re: 75252 UCS Imperial Star Destroyer

Viewed:

20 times

Topic:

Sales

In Sales, eBricksOnline writes:

If you're looking for a beautiful factory sealed example of this set priced
nicely, here it is! Ready to ship immediately.

https://www.bricklink.com/v2/catalog/catalogitem.page?S=75252-1#T=S&O={%22cond%22:%22N%22,%22ii%22:0,%22ic%22:0,%22loc%22:%22US%22,%22rpp%22:%22100%22,%22iconly%22:0}

Interesting, but unfortunately I am looking for the metric version. This must
be the US only one.

Author:

Hal8472

Posted:

Apr 8, 2024 14:17

Subject:

Re: New filter based on % off

Viewed:

29 times

Topic:

In Suggestions, TheHatter13 writes:

I have seen a lot of sellers offer multiple different discounts. It would be
nice to have a filter that you can choose the discounts you want to see instead
of just all sales. Like if a shop has different sale percentages at 10, 25, 30,
50 and 75 percent off you could filter for everything above 50%.

This is a comparison to a created number. There are no sales on bricklink.
Just different prices.

Author:

Hal8472

Posted:

Apr 5, 2024 19:35

Subject:

Re: No longer shipping overseas.

Viewed:

41 times

Topic:

General

In General, Lonely_Brick_OH writes:

Due to issues beyond our control we will no longer be able to ship overseas.

Thank you.

Canada isn’t across a sea. We have a land border. You also have one with Mexico.
Lots of shipping options without crossing water.

Author:

Hal8472

Posted:

Mar 20, 2024 14:39

Subject:

Re: Shipping to Canada!

Viewed:

25 times

Topic:

Shipping

In Shipping, The_Boyz_Bricks writes:

In Shipping, Hal8472 writes:

In Shipping, The_Boyz_Bricks writes:

We are thrilled to announce that we have expanded our shipping services to Canada!

If you reside in Canada and choose to place an order with us, we kindly ask for
your patience as we navigate this new endeavor. Please understand that there
may be a slight delay in processing and shipping your order as we work hard to
ensure a smooth and efficient delivery process to your location. We greatly appreciate
your understanding and look forward to serving you with the same level of quality
and care that we provide to all our valued customers. Thank you very much for
your support as we begin shipping to Canada!

Please note that shipping is restricted to a maximum of four pounds per order.
Thank you!

Awesome thanks. What are pounds?

My mistake. I forgot that the metric system is the main method of measurement
used by Canadians.

I was just being cheeky. We deal with lots of stuff in both systems of measurement.
Not really much of an issue. Glad you have a sense of humour (humor).

Author:

Hal8472

Posted:

Mar 20, 2024 08:47

Subject:

Re: Shipping to Canada!

Viewed:

38 times

Topic:

Shipping

In Shipping, The_Boyz_Bricks writes:

Awesome thanks. What are pounds?

Author:

Hal8472

Posted:

Mar 19, 2024 16:25

Subject:

Re: Fake Lego String

Viewed:

41 times

Topic:

In Help, bluesnose2 writes:

I purchased some Lego string, for what set i think is irrelevant but i thought
i was buying genuine new Lego string.
The items arrived and i could tell straight away that the strings were not Lego,
the seller eventually got back to me and admitted the string was not from Lego,
it was a generic replacement, so off a spool of some description.

So my question, do we sell fake none Lego on this site, no matter what it is?

Why are you bothering to buy string?

Author:

Hal8472

Posted:

Mar 17, 2024 06:45

Subject:

Re: Shipping An order

Viewed:

33 times

Topic:

In Help, legolover24 writes:

So I want some opinions on what you all would do. I am somewhat at fault so will
take some of the blame. I placed an order in a store without looking at the terms.
It stated when I placed the order to give them 7 days to ship. Now when I went
back and looked before they closed there store to do orders they upped it to
14 days. So it has been 9 days with still sitting on paid.

So here where is I want your opinions would you file a NSS or still sit and wait
for 14 days even though they changed it since I have placed my order. It isn't
a big lot order or anything.

I suggest a NSS and request refund. A seller saying they don’t ship for two
weeks? Did they go on vacation and not close their store? Or, they could actually
be scamming as many people as possible before closing down. Two week delay is
not reasonable. Cancel and least favourite.

Author:

Hal8472

Posted:

Mar 17, 2024 06:40

Subject:

Re: Help needed from Lego fans.

Viewed:

43 times

Topic:

In Help, Brick_Builde_UK writes:

Hello,

I would be very grateful if any Lego fans out there could help me by answering
a couple of questions for a Lego school project...

I'm a year 8 student (12 years old) from the UK and a massive Lego fan. I'm
working on a school Design & Engineering study project and I really want to make
a Lego related product.

At home, I have all my bricks in drawers but when I go away from home I struggle
to take my bricks and Lego projects with me. To help me and others who have the
same problem, I have chosen to design and make a product to help to people travel
with their bricks and build anywhere.

I'm doing some research into what people currently use to travel with Lego
and and I would be very grateful if you could answer the questions below to help
me understand what things you feel would be useful to a product like this

It will only take you a minute or two: https://forms.office.com/e/XWUmpDsYHj

Thank you very much for your help.

Happy to help. This looks like it could be a fun design project. Good questions.

Author:

Hal8472

Posted:

Mar 6, 2024 19:20

Subject:

Re: NSS and solutions from administrators

Viewed:

45 times

Topic:

Problem Order

In Problem Order, minifig.only writes:

I've been waiting for over 2 months now.
Read my post from last week.
https://www.bricklink.com/message.asp?ID=1457362
Nobody answers.

@Admin_Russell
Can a Bricklink admin take a statement on this?

This is very much a concern which I share. While I don’t have a NSS complaint
against me at the moment I can emphasize how it would feel if I did and if Bricklink
support wasn’t there to help.

Author:

Hal8472

Posted:

Mar 6, 2024 19:09

Subject:

Re: Issuing a refund

Viewed:

26 times

Topic:

In Help, Brian_C33 writes:

Hi everybody,

Quick question. I am a seller in Canada and I had an order to United States.
I shipped the order and the buyer had an incorrect ZIP code and the package is
being returned to sender (me). This process takes weeks I was told by Canada
Post. The buyer acknowledge his mistake and I have been transparent through the
whole process. Sent the buyer tracking number, pics, etc. I have even offered
to refund him the amount paid, minus the states sales tax and PayPal fee. I have
not heard back from the buyer after 4 messages and they have been read. What
would you do as a seller? How does the buyer get the sales tax back? Any thoughts
would help. Thanks.

Havy you considered you may need to refund entirely if the buyer puts in a Paypal
claim? You have no proof of delivery. They seem to disregard that the buyer
could make an error with their address.

Author:

Hal8472

Posted:

Mar 6, 2024 19:06

Subject:

Re: creating invoice for upgraded postal charge

Viewed:

26 times

Topic:

In Help, 1001bricks writes:

In Help, BRICKSnPARTS writes:

Hi anyone have a way of creating an invoice just for extra postal charge,
as client selected incorrect postal requirements and has already paid by Stripe.

normally just get them to pay the extra via PayPal, but this is a stripe payment
and client requesting invoice.

It's easy to create an Invoice (or anyway ask for a payment) from Stripe.

Otherwise, if there are taxes involved, this would avoid part of them - you shouldn't.

You could have Shipping Methods that don't allow this kind of mistake.

I'd say, either:
* refund the whole, reinvoice and be paid again,
* or just pay for the difference.

In fairness to the original post. One cannot make shipping methods which prevent
this kind of mistake. Anyone who has free local pickup enabled will have this
default to the cheap est option. Which is another problem because Bricklink
can easily check if the address is within local driving range. In Canada we
have local options to select for sellers charging provincial sales taxes. There
are numerous other examples where the customer much chose the correct option
which applies to them. I don’t think it’s necessarily the vendor fault.

Author:

Hal8472

Posted:

Mar 1, 2024 08:30

Subject:

Re: About Price Guide

Viewed:

33 times

Topic:

In Help, s0l0kr writes:

Well I cant understand what price should I set.
Last 6 months average.
Last 6 months average by qnty
Current Price average
Current Price average by qnty

First of all I ve figured out that my prices was around 15% higher than on the
market, idk why but I have fixed it, now I should understand when I am uploading
parts to bricklink, which of this choices should I choose. Which is normal price
for parts?

Thanks!

Your Marble Bricks

Its never good to price to 6 month average.

Take instructions for example. Quantity sold per year is minuscule in comparison
to available for sale. That one which did sell was probably tacked on to another
order which already had shipping covered. So, actual price of the book was less
significant. If you sell them for a penny, or a few dollars your sales will
probably be the same.

Consider basic bricks. The average price includes bulk buys between people wanting
a lot of that item and the sellers with a lot on hand. Those people get a low
price for the simplicity of 100 qty increments. You have 6 of that item and
your buyer is considering 3 for a MOC. They know they can get it cheaper if
they bought 100 but that other seller has a huge minimum order. A few pennies
per unit extra you charge isn’t significant.

There are other segments to consider. Minifigs sell differently. Unusual colours
and items.

[Very much enjoyed my visits to Riga, particularly the KGB museum. Hope all
is going well].

Andrew

Author:

Hal8472

Posted:

Jan 12, 2024 19:21

Subject:

Re: Downloading the items on a completed order.

Viewed:

34 times

Topic:

Buying

In Buying, jmkiska writes:

Hello,

I’m trying to come up with a way to easily add the items I purchase on Bricklink
to my parts inventory. I was thinking I could use the “Import parts with CSV
or XML file” option on the “My Collection” page.

On the “Order Summary” page there is an option to “Add Order Items To Wanted
List”, but when I tried that it says “We're sorry. Service is temporarily
unavailable.”. I was hoping to use this option to create wanted lists of each
order and then download them as CSV or XML files, and then upload them to my
parts collection. I was wondering if there is any other way to download the list
of items purchased on a completed order?

Any advice would be greatly appreciated.

Thanks.

Brickstore.

Author:

Hal8472

Posted:

Dec 27, 2023 20:21

Subject:

Re: Need feedback? Search here first!

Viewed:

55 times

Topic:

Selling

In Selling, jennnifer writes:

I am always amused by how many different kinds of people ask on the Forum: I
want to sell here, but I read the rules and would rather not do what they say,
so how can I get around them?

The rules are there to encourage new sellers to learn a bit about how the system
works first and so to protect our buyers here. It also discourages scam stores
from being able to set up quickly and easily.

So, Good Luck! new would-be sellers in setting up a shop, navigating the BrickLink
system, learning how to pack up orders and about the postal system. Placing an
order for a feedback is the least big hoop to jump through I'd say!

~Jen

Except many sellers don’t leave feedback. Or wait for the buyer to receive their
product, mark the order as complete before they do. Then perhaps on a quarterly
basis. Essentially, an order is not guaranteed pathway to seller verification.
Though perhaps thats a good lesson too

Andrew

Author:

Hal8472

Posted:

Dec 14, 2023 13:19

Subject:

Re: Posted Neutral feedback store got it removed?

Viewed:

75 times

Topic:

Feedback

In Feedback, The_Stargazer writes:

I posted honest feedback on a store, marking it as "Neutral" and honestly
wrote that while everything went fine with the fulfillment, they never left me
feedback even after several months.

The Store complained that they only post feedback once they know I am going to
say something positive, and if I updated my feedback to positive, they would
then leave positive feedback for me...

Few days later I see the feedback has been "Removed by Administration"

Any way I can appeal this?

My feedback was honest and true. I even have the message history to prove it,
including the store trying to "bribe" me to change my feedback to positive...
This shouldn't be allowed...

I believe the comments I see above have treated your post somewhat unfairly.
It seems like you had an expectation that feedback would be left by the other
party. As others have noted this is not the norm. I see that you are new to
Bricklink. This could have been communicated to you better. I hope this experience
has not put you off the site as a whole.

Author:

Hal8472

Posted:

Dec 14, 2023 13:02

Subject:

Re: Obligation to contact seller before leavving

Viewed:

39 times

Topic: