| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | MarcoDea1907  | | Posted: | Apr 8, 2024 17:17 | | Subject: | protection for sellers from negative feedback | | Viewed: | 194 times | | Topic: | Feedback | |
| Good evening everyone,
I want to share this question with you: Bricklink sufficiently protects sellers
from offensive and above all unjustified negative feedback?
I ask this question because for me bricklink is a passion, it is neither a job
nor a source of income. I like to manage and grow my shop as if it were a small
business and I do it with the utmost honesty and transparency.
However, it happens that I receive negative feedback (take a look at the last
one I received) that is offensive and above all unjustified. I believe that it
is not only correct and polite to contact the seller in case of non-conformity
of the material received. Personally, I will fully refund all buyers who have
posted negative feedback even though they have not contacted me to explain the
problem. I think it would be appropriate to discuss how it is a little too easy
to give the possibility of using negative feedback without first informing the
seller that they have encountered a problem. How can it be right to receive negative
and offensive comments before finding a solution to the problem?
I invite the bricklink staff if they are interested in this post to avoid referring
me to the help pages
thank you all for your attention.
Marco
Buonasera a tutti,
voglio condividere con voi questa domanda: Bricklink tutela a sufficienza i venditori
da feedback negativi offensivi e soprattutto ingiustificati?
faccio questa domanda perche per me bricklink e una passione, non e ne un lavoro
ne una fonte di guadagno. Mi piace gestire e far crescere il mio negozio come
fosse una piccola impresa e lo faccio con il massimo dell'onesta e della
trasparenza.
tuttavia accade di ricevere feedback negativi (date un occhiata all'ultimo
che ho ricevuto) offensivi e soprattutto ingiustificati. credo che sia non solo
corretto ed educato contattare il venditore in caso di non conformita del materiale
ricevuto. Personalmente go interamente rimborsato tutti gli acquirenti che mo
hanno postato un feedback negativo nonostante non mi abbiano contattato per spiegarmi
il problema. Credo che sarebbe opportuno discutere su quanto sia un po troppo
facile dare la possibilita di utilizzare il feedback negativo senza prima mettere
al corrente il venditore di aver riscontrato un problema. come puo essere giusto
ricevere commenti negativi e offensivi prima di trovare una soluzione al problema?
invito lo staff di bricklink qualora dovesse interessarsi a questo post di evitare
di rimandarmi alle pagine di aiuto
grazie a tutti per l'attenzione.
Marco
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| Author: | MarcoDea1907 | | Posted: | Nov 23, 2023 14:58 | | Subject: | Marcodea1907 Star Wars New Minifgiures 20%off | | Viewed: | 38 times | | Topic: | Selling | |
| Hello!
Just to let you know i have added some interesting star wars minifigures with
20% off!!!!!
Visit us
Marcodea 1907 Brick House
Enjoy!
|
| Author: | MarcoDea1907 | | Posted: | Oct 12, 2023 15:16 | | Subject: | MarcoDea1907 Brick House REDUCED COSTS | | Viewed: | 35 times | | Topic: | Selling | |
| Hello everybody,
Just to let you know that the MarcoDea1907 Brick House has reduced shipping costs
and reduced the minimum order.
Minimum ordrer is now set to 3,5 €
Visit us:
https://store.bricklink.com/MarcoDea1907&utm_content=globalnav#/shop
Thanks!
|
| Author: | MarcoDea1907 | | Posted: | Aug 5, 2023 16:23 | | Subject: | Marcodea1907 Brick House summer discount | | Viewed: | 44 times | | Topic: | Sales | |
| | Marcodea1907 Brick House 15% discount for all the summer!!! |
| Author: | MarcoDea1907 | | Posted: | Jul 15, 2023 16:21 | | Subject: | MarcoDea1907 Brick House 15% sales | | Viewed: | 24 times | | Topic: | Sales | |
| All the Marcodea1907 Brick House is on sale!
15% off untill the end of the month!!!!!
|
| Author: | MarcoDea1907 | | Posted: | May 19, 2023 16:51 | | Subject: | Marcodea1907 Brick House 10% DISCOUNT PERIOD! | | Viewed: | 31 times | | Topic: | Sales | |
| Hi everybody!
Just to let you know that on my shop you will find a special discount of 10%
on all items!!!!
Special offer will end on May 31.
Ciao a Tutti!
Sul mio shop Marcodea1907 potrete trovare TUTTI GLI ARTICOLI SCONTATI DEL 10%.
L’offerta durerà fino al 31-Maggio.
Ciao!
|
| Author: | MarcoDea1907 | | Posted: | Apr 11, 2023 16:46 | | Subject: | MarcoDea1907 Brick House News. | | Viewed: | 57 times | | Topic: | Selling | |
| Hello Everybody!
Just to let you know some news about my store:
Shipping costs reduced for all the destinations (15% off)
We now accept the following currency:
Euro
Us Dollar
Pound Sterling
Japanese Yen
Danish Krone
Swiss Franc
You can find more than 12000 lots in our inventory and we are near to reach 200000
parts available.
We you will visit us soon!
Thanks guys and enjoy!
Marco
|
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| Author: | MarcoDea1907 | | Posted: | Dec 30, 2022 14:39 | | Subject: | Re: Add “retire and payment in shop” option. | | Viewed: | 35 times | | Topic: | Payment Methods | |
| In Payment Methods, SylvainLS writes:
| | In Payment Methods, peregrinator writes:
| | In Payment Methods, MarcoDea1907 writes:
| | Hello everybody
I would like to add the "pick up and pay in store" function to my shop.
how can I do? I can't find anything in the options.
thank you
|
Add it as a manual shipping option
|
For the “pay in store” part, that’s not really possible as you can only have
Stripe, PayPal Onsite or “IBAN” ( https://www.bricklink.com/help.asp?helpID=18
).
|
Thanks Guys, i try to add it as manual shipping method
Happy new year to all!
|
| Author: | MarcoDea1907 | | Posted: | Dec 30, 2022 11:02 | | Subject: | Add “retire and payment in shop” option. | | Viewed: | 97 times | | Topic: | Payment Methods | |
| Hello everybody
I would like to add the "pick up and pay in store" function to my shop.
how can I do? I can't find anything in the options.
thank you
|
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