| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | OmnipresentECA  | | Posted: | May 24, 2023 20:49 | | Subject: | Ban/Block Members | | Viewed: | 146 times | | Topic: | Help | |
| Does any one know how to Ban or Block members from being able to purchase from
your store?
I recently had a bad experience with a seller who was extremely rude, and difficult
to deal with regarding an issue I had no control over (USPS Delayed his package,
which he still received). And I would like to ban him, specially since he left
a completely false negative review on my store.
Thanks!
EZ
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| Author: | OmnipresentECA | | Posted: | May 24, 2023 20:41 | | Subject: | Re: NSS and Neg Feedback Review | | Viewed: | 54 times | | Topic: | Feedback | |
| Yes I have dealt with this, unfortunately there is no way to force them to change
their review.
But you can fight it through Pay Pal. When they request cancelation PayPal should
create a "Case" in which you will both give Pay Pal information and Pay
Pal will govern what happens.
In my case, similar to yours, I had a customer get very angry that their package
had not arrived, it was delayed, probably temporally lost in transit, but eventually
showed up at their door.
Best thing to do is post the current Tracking in the Case Review when Pay Pal
creates the case, and wait it out. I think Pay Pal usually takes like 30 days
to finally review your case, so that should be plenty of time for your package
to finally arrive. When it does, post that in the case and you should win.
Secondly, in your terms, add wording such that once a package is shipped, you
do not accept refunds except on case by case exceptions. And that you will not
refund shipping cost. If you have those terms already, or in the future you can
reference those terms in your case on pay pal, stating that the Buyer agreed
to these terms.
I had a 100% Customer satisfaction, until I ran into an issue like this. Now
I have 1 Negative complaint from a very rude and demanding customer that attempted
to scam me, similar to what appears is going on here.
Hope this helps.
Regards
EZ
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| Author: | OmnipresentECA | | Posted: | Feb 8, 2020 15:30 | | Subject: | Sticker # When adding Items | | Viewed: | 52 times | | Topic: | Catalog | | Status: | Open | |
| I have come across a few tiles with stickers that are not in the catalog.
, nor in their set inventory.
How do I go about determining the Sticker # when Adding to the catalog.
For example one is a 87079pb###, how do I determine the last few digits?
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| Author: | OmnipresentECA | | Posted: | Oct 19, 2019 13:07 | | Subject: | Re: Inventory Change Request for Set 9095-1 | | Viewed: | 15 times | | Topic: | Inventories Requests | |
| In Inventories Requests, OmnipresentECA writes:
| | Please make changes to the following inventory:
* Add 1 Part 93273 Lime Slope, Curved 4 x 1 Double
Comments from Submitter:
9095 is missing a part on the list, and it is not even listed as a part in BrickLink. The part is a Lime 93273 with a sticker on it. the sticker being the 3 White Half Circles with 4 White Teeth. It is the upper sticker on the front of the set. You can see it in the Set, on the sticker sheet, but not as a Part with the sticker on it.
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If a Picture is needed let me know and I can submit one.
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| Author: | OmnipresentECA | | Posted: | Oct 19, 2019 13:02 | | Subject: | Inventory Change Request for Set 9095-1 | | Viewed: | 21 times | | Topic: | Inventories Requests (Entry) | | Status: | Open | |
| Please make changes to the following inventory:
* Add 1 Part 93273 Lime Slope, Curved 4 x 1 Double
Comments from Submitter:
9095 is missing a part on the list, and it is not even listed as a part in BrickLink. The part is a Lime 93273 with a sticker on it. the sticker being the 3 White Half Circles with 4 White Teeth. It is the upper sticker on the front of the set. You can see it in the Set, on the sticker sheet, but not as a Part with the sticker on it.
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