BrickLink Discussion Forum

In Suggestions, randyf writes:

In Suggestions, Adjour writes:

Can we do anything about the fact that searching "mtron" and "m tron" bring up
different results?

Well the first thing to do would be to standardize the term "M:Tron" in the entire
catalog so that the searches were more consistent. Thus, all of the items that
currently come up with a search for "mtron" should have "M:Tron" in their names
instead of "MTron". That would go a long way towards solving this first problem.

I will submit change requests to get this started.

Also the search engine doesn't recognize apostrophes. Like I can search "Emma
house" but "Emma's house" give me an error message.

This one has definitely always bothered me.

Cheers,
Randy

Me too.

I wish all punctuation was removed for searches. My claim to fame was getting
Palantir added to the Palantír entry. I failed to get non accented versions of
the names in FEB though.

Author:

randyf

Posted:

Dec 8, 2018 18:41

Subject:

Re: M tron and our terrible search engine

Viewed:

49 times

Topic:

In Suggestions, Adjour writes:

Can we do anything about the fact that searching "mtron" and "m tron" bring up
different results?

Also the search engine doesn't recognize apostrophes. Like I can search "Emma
house" but "Emma's house" give me an error message.

This one has definitely always bothered me.

Cheers,
Randy

Author:

Adjour

Posted:

Dec 8, 2018 15:42

Subject:

M tron and our terrible search engine

Viewed:

133 times

Topic:

Status:

Open

Vote:

[Yes|No]

Can we do anything about the fact that searching "mtron" and "m tron" bring up
different results?

Also the search engine doesn't recognize apostrophes. Like I can search "Emma
house" but "Emma's house" give me an error message.

Thanks for the consideration.

Author:

Trickitty

Posted:

Dec 8, 2018 14:29

Subject:

Want List: Sort prefs and image lightbox

Viewed:

40 times

Topic:

Status:

Open

Vote:

[Yes|No]

Apologies if either of these have been suggested before, they are huge frustrations
for me.

An annoyance I experience with the Want List main page is having to change the
Sort By from Newest to Alphabetically each and every time I visit the page. I
have over 30 lists and could care less when they were created, I just want to
quickly find the one I'm looking for. So, can the Sort order be permanently
saved or turned into an account preference?

Second, in almost every place that parts are listed on BL (including order details),
one can click on the image to see a bigger version in a lightbox modal... that
is, everywhere except for wanted lists. Please consider making the images there
also lightboxes, because it's cumbersome having to open item detail pages
just to get a better view.

Thank you.

Author:

bercik

Posted:

Dec 6, 2018 04:44

Subject:

Re: OR option

Viewed:

33 times

Topic:

In Suggestions, Milko writes:

So my idea is to add some kind of option that for every slot there is an "OR"
option - I select yellow brick 2x6 in blue but it will be fine too if theres
gonna be 2x yellow 2x3 bricks.

Yes, it would be perfect create multilevel alternatives between subsets of wanted
list.

It's useful for minifigs or combined parts, e.g. 50860c02 can be bought on
different ways:
50860c02 XOR (50860 AND (50859a XOR 50859b) AND 2x (50862c01 XOR (50861 AND 50862)).

It's useful for multiple variant of single parts, for example: 3794 XOR 3794a
XOR 3794b XOR 15573 in many projects is equivalent.

Maybe nested wanted list (wanted list as element of wanted list) with AND / XOR
relation between them?

Author:

Teup

Posted:

Dec 5, 2018 07:22

Subject:

Re: Automatic price while listing items

Viewed:

33 times

Topic:

In Suggestions, EpicBigG writes:

I hope bricklink sees this!

They do, but they won't do anything.

Author:

Andrsv

Posted:

Dec 5, 2018 02:13

Subject:

Re: Automatic price while listing items

Viewed:

26 times

Topic:

In Suggestions, Rainey writes:

I just bought a MacBook Pro and it is very fast! But it has got me wishing that
Bricklink had a seller feature that would automatically have the average price
(or what ever price you set it as) put in the box while adding items like brickOwl
does. I also love how brickOwl has the option to add the same part in multiple
colors at the same time and I really wish Bricklink had the same! I also like
it that if I posted a suggestion in the BrickOwl Forum for a new seller feature,
it would be done in a matter of a few minutes (most likely). I hope this seller
feature suggestion can be acted upon quickly and not years later to never.
Rainey

I agree 100% with everything you ask for!

Author:

Skylar2010

Posted:

Dec 3, 2018 15:01

Subject:

Re: Home page - more stages shown

Viewed:

28 times

Topic:

In Suggestions, MidwestBrick writes:

Currently it says
Invoices
Shipments
Drove-thru

Would like to see
Orders
Invoiced
Paid
Packed
Shipped

Orders -- these need to be invoiced
Invoiced-- seller has sent the invoice
Paid --- buyer has paid
Packed-- seller has packed the order
Shipped -- seller has shipped the order, and can complete drive thru here
to move it out of the shipped bucket

Same for buyers. Not sure why everything was condensed to three options when
there are more stages than this and with IC, items move quickly through the stages
and skip some.

Thanks for the consideration.

Kind of surprised there is zero support or feedback on this. It can't
be just me whom dislikes having so many orders within the same bucket (Shipments)
when they have been paid for but not packed or they are packed and ready to print
the shipping label. Personally, I don't pack an order then go print the
shipping info right afterwards. I, and I assume many others, pack all orders
or as many as they can get to, then go print all shipping labels at one time.

And then still show the orders that have been invoiced but a payment hasn't
come through yet. I think this is the most important one as a non-paid for order
can get buried quickly so it would be nice to see that you have an order you've
invoiced and check up on it without having to dig for it.

Yeah I can see why that idea makes sense especially for those who are dealing
with multiple orders at once. I am still too small for that to matter yet though
.But I am all for the idea of making things easier to find lol.

Author:

MidwestBrick

Posted:

Dec 3, 2018 14:54

Subject:

Re: Home page - more stages shown

Viewed:

28 times

Topic:

In Suggestions, MidwestBrick writes:

Author:

reuvenk_IL

Posted:

Dec 3, 2018 11:22

Subject:

Addresses in Israel - remove "district"

Viewed:

154 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hello,

When entering my address in Israel on Bricklink, the site forces me to choose
a "district". Choices include Mehoz HaMerkaz, Mehoz Tel Aviv, etc.

These are not part of our address in Israel, but rather are used only in the
court system.

Please remove this field from addresses in Israel. I fear that it might create
confusion in the postal service and also among new buyers.

Thank you,
-Reuven

Author:

bb1108372

Posted:

Dec 2, 2018 16:44

Subject:

Re: Share Wanted List Feature

Viewed:

29 times

Topic:

In Suggestions, LaineeP writes:

In Suggestions, oswaldzachary writes:

Just wondering about the share wanted list feature that's coming soon...
Will I be able to upload photos and renderings of my wanted list? or Will
that just make it exactly like the stud.io gallery?

The wanted list already places a picture of the item next to the description.

okay.

Author:

LaineeP

Posted:

Dec 2, 2018 16:33

Subject:

Re: Share Wanted List Feature

Viewed:

25 times

Topic:

In Suggestions, oswaldzachary writes:

Just wondering about the share wanted list feature that's coming soon...
Will I be able to upload photos and renderings of my wanted list? or Will
that just make it exactly like the stud.io gallery?

The wanted list already places a picture of the item next to the description.

Author:

randyf

Posted:

Dec 2, 2018 15:06

Subject:

Re: Share Wanted List Feature

Viewed:

24 times

Topic:

In Suggestions, oswaldzachary writes:

Just wondering about the share wanted list feature that's coming soon...
Will I be able to upload photos and renderings of my wanted list? or Will
that just make it exactly like the stud.io gallery?

It has been "coming soon" for about three years now, so don't expect to be
able to do it anytime soon.

Cheers,
Randy

Author:

bb1108372

Posted:

Dec 2, 2018 14:56

Subject:

Share Wanted List Feature

Viewed:

64 times

Topic:

Status:

Open

Vote:

[Yes|No]

Just wondering about the share wanted list feature that's coming soon...
Will I be able to upload photos and renderings of my wanted list? or Will
that just make it exactly like the stud.io gallery?

Author:

MidwestBrick

Posted:

Dec 1, 2018 23:59

Subject:

Re: Automatic price while listing items

Viewed:

44 times

Topic:

In Suggestions, Rainey writes:

In Suggestions, Brickwilbo writes:

In Suggestions, Rainey writes:

This already exists, use your default selling settings: https://www.bricklink.com/invOptionsAdd.asp

I didn't see any setting for adding individual items. There is only one
for parting out sets.
Rainey

Use brickstock. If the average is automatically put in then it is one more thing
that needs to be deleted before typing in the price you want, thus takes more
time.

Author:

MidwestBrick

Posted:

Dec 1, 2018 21:45

Subject:

Home page - more stages shown

Viewed:

86 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

primadeluxe

Posted:

Dec 1, 2018 14:04

Subject:

Re: Personal catalog

Viewed:

31 times

Topic:

Thanks for the tip👍

In Suggestions, primadeluxe writes:

Hi BL'ers,

Sorry for my English. Is it an idea to make a personal catalog in Bricklink in
which you can inventory the sets which you own? And maybe inventory missing parts
or sets and put them on your wanted list or order them?

Shall give a nice view of your collection.

Best regards and enjoy your lego.

Like to hear from you.

From the Netherlands, Wilbert

Author:

reuvenk_IL

Posted:

Nov 29, 2018 16:04

Subject:

Wanted list: redistribute items to added shop

Viewed:

62 times

Topic:

Status:

Open

Vote:

[Yes|No]

Hi,

On the "Buy Wanted Lists" page, when choosing a store, the site adds all parts
possible to the first store chosen's cart. Then, once I choose a second store,
it adds all remaining parts to the second store's cart.

Is there a way to choose two (or more) stores at once, and then the site will
distribute the parts between the two stores, choosing whichever store is cheapest
for each part?
(This feature is available on BrickOwl, and really help pull down the cost of
purchasing an entire wanted list there. I'm hoping this is also possible
on Bricklink, but I haven't figured out how to do it if it is).

If you press auto-select then the site does what I am describing, but I don't
always want to use the single solution that auto-select provides (often due to
one stores shipping costs).

If it isn't possible, is it possible to request this from the Bricklink developers?

Thanks,
-Reuven

PS Sorry for mentioning the competition

Author:

Brickwilbo

Posted:

Nov 29, 2018 01:01

Subject:

Re: Personal catalog

Viewed:

60 times

Topic:

In Suggestions, primadeluxe writes:

You've a wonderful name.

You can use Brickset, Rebrickable.com or Brickstock.

Or use your Store Stockrooms on Bricklink.

Author:

primadeluxe

Posted:

Nov 28, 2018 10:22

Subject:

Personal catalog

Viewed:

182 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

StormChaser

Posted:

Nov 27, 2018 21:55

Subject:

Re: Please Allow Alternate Item Numbers for Books

Viewed:

39 times

Topic:

In Suggestions, Admin_Russell writes:

This suggestion has now been implemented.

Thank you for this and for the other work you're continually doing behind
the scenes to improve the catalog and inventory systems.

Little improvements like this have been needed for many, many years and you've
made many of them since you've been there.

Author:

Lauren_Luke

Posted:

Nov 27, 2018 21:46

Subject:

Re: Please Allow Alternate Item Numbers for Books

Viewed:

23 times

Topic:

[Admin_Russell] writes:

This suggestion has now been implemented.

Yes! You beauty!

Author:

Admin_Russell

Posted:

Nov 27, 2018 21:42

Subject:

Re: Please Allow Alternate Item Numbers for Books

Viewed:

38 times

Topic:

In Suggestions, StormChaser writes:

I looked through the open catalog requests and there doesn't seem to be one
for this. It could be a site development issue, but I'm not sure so I'm
making it a catalog request.

There are 3,000 books in the catalog and volunteers willing to do a little work
to make those entries more complete. It won't be so easy if we wait to add
the alternate item number field until we have two or three times that many books
(or more) in the catalog.

Thank you for considering this request.

This suggestion has now been implemented.

Author:

AvemBricks

Posted:

Nov 26, 2018 05:23

Subject:

Re: Automatic price while listing items

Viewed:

53 times

Topic:

I hope bricklink sees this!

Author:

MontagueBrick

Posted:

Nov 24, 2018 19:38

Subject:

Re: Automatic price while listing items

Viewed:

41 times

Topic:

In Suggestions, Brickwilbo writes:

In Suggestions, Rainey writes:

This already exists, use your default selling settings: https://www.bricklink.com/invOptionsAdd.asp

I didn't see any setting for adding individual items. There is only one
for parting out sets.
Rainey

Author:

Brickwilbo

Posted:

Nov 24, 2018 17:57

Subject:

Re: Automatic price while listing items

Viewed:

47 times

Topic:

In Suggestions, Rainey writes:

This already exists, use your default selling settings: https://www.bricklink.com/invOptionsAdd.asp

Author:

MontagueBrick

Posted:

Nov 24, 2018 17:22

Subject:

Automatic price while listing items

Viewed:

91 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

mwright5

Posted:

Nov 23, 2018 12:20

Subject:

Re: Part out value may not always be accurate

Viewed:

32 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, shovhans writes:

Dear bricklink development team,

Currently the "Part Out Value" page shows the value in average, which may not
be accurate if any seller posts an item with very high, or inaccurate price.

To better represent the part out value of a set, we need to add the following
additional metrics:
1. Standard deviation of the Average value shown
2. Median value
3. Breakdown list of all items with the above metrics for each item. Additionally
we would like to see the count for each item.

Thanks
shovhans

Way too much attention is paid to average prices as it is. Just consider what
the average sold price is...

across markets/ countries

all stores big and small

stores that price fairly and those that charge add ons

all orders - single lot/ multiple lot

It is also dangerous to purchase based on part-out sold prices anyway as many
parts might have sold for an average prixe of X but in some cases there are many
100's of times of the part for sale than have ever sold!

Focusing on making the average "more accurate" is IMO a diversion and not a good
way of optimising inventory investment decisions. If it was just a mathematical
excercise to determine what to buy this place would be even more swamped with
inventory and prices would drop further.

I always vote no to these enhancements to averages for these reasons, I think
these average values mislead many.

Robert

Just take look at the last 6 months average and then figure out what your price
is going to be if you aren't satisfied with the average. And yes I know
the last 6 months avg is going to deviate over time, but your price (the amount
you expect to get for each piece) will not deviate unless you change your prices.

In short, the last 6 months avg is just a guage. Make your prices whatever you
want if you don't like the average price. If the avg is $100 for a parted
out set and you want $110, then upload everything with a 10% increase. It's
not rocket science.

Author:

Teup

Posted:

Nov 23, 2018 11:22

Subject:

Re: Part out value may not always be accurate

Viewed:

38 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, shovhans writes:

Agreed. And then there's VAT.... Even if Bricklink would have only 1 store,
that store could still find itself in a race to the bottom. They list things,
some sell with VAT, some without... so the L6MS average will be lower than their
own prices... so they mark down... again sell some parts without VAT... average
drops again...
The more we stick to the priceguide, the more we'll race to the bottom, even
without anybody trying to price under anyone else.

Author:

Rob_and_Shelagh

Posted:

Nov 23, 2018 11:15

Subject:

Re: Part out value may not always be accurate

Viewed:

44 times

Topic:

In Suggestions, shovhans writes:

Author:

calsbricks

Posted:

Nov 23, 2018 10:50

Subject:

Re: Part out value may not always be accurate

Viewed:

27 times

Topic:

In Suggestions, shovhans writes:

Whilst your suggestion is very good - nothing is being done by the development
team to the classic site whilst Bricklink eXpress is being developed. So it will
more than likely fall on 'deaf ears'. An awful lot more needs doing on
the entire part out process on this site. The part out log should not be just
a reminder of the date when you parted it out - it should contain full details
of the part out. You should also be able to see what the 'new lots' will
be from the first screen - we need more flexibility in the initial screen especially
with remarks fields, as well as seeing what we have the item listed as etc. etc.
Lots to do - nothing will get done. Shame really as it is a very important part
of the site.

Author:

yorbrick

Posted:

Nov 23, 2018 04:48

Subject:

Re: Part out value may not always be accurate

Viewed:

34 times

Topic:

In Suggestions, shovhans writes:

If you need this information you can get it, you just need to do it part by part.
However, it is probably way too much information needed for most people when
considering purchasing a set to part out. You also miss one really important
thing, and that is the trend in the prices of the parts. New parts especially
can have a very misleading six month average, as they typically start high and
drop as more people buy the set and part it out. I found it was always better
to look at the expensive parts of a set first, and check whether those are realistic.
You can find those quickly by starting a part out but not completing it.

Author:

axaday

Posted:

Nov 22, 2018 18:43

Subject:

Re: Part out value may not always be accurate

Viewed:

40 times

Topic:

In Suggestions, shovhans writes:

It's not supposed to be a gold standard. It shows the average price of SOLD
items in the last 6 months and that's a pretty good guideline. It isn't
necessarily accurate to what you will get and it definitely isn't precise,
but it's a pretty good guideline.

Author:

shovhans

Posted:

Nov 22, 2018 15:56

Subject:

Part out value may not always be accurate

Viewed:

130 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

legomalego

Posted:

Nov 19, 2018 19:36

Subject:

Re: Parts Look-up tool

Viewed:

51 times

Topic:

Great idea!

In Suggestions, smlgraphics writes:

So we all have want lists, right?

Wouldn't it be cool to be able to take a want list and instead of looking
for stores that have all the individual parts, do a search against "sets" or
multiples of sets that have all the parts on a want list.

Everything needed to make this tool already exists on Bricklink.
Parts want list - check
Sets, parts inventory - check (the part out tool)

This function could be added to the Buy section like the distillers to get from
the fewest stores, or best price etc - add sets to buy that have all the parts.

Then a shopper could shop for complete sets to buy from sellers or determine
that they already have the sets in their own collection to build the MOC they
are shopping for pieces for.

Example: I bought the instructions for the UCS U-wing project by Mirko (Awesome
MOC by the way and beautiful instruction book)
uploaded the parts list 430 different parts 3300 pieces total.
I would love to know if I could buy 4-5 sets to get all the parts I need to build
the UCS U-wing project and the extra pieces could go in my collection. Certainly
there would be a handful of random special pieces to buy separately but it would
be cool to have the option of buying a few complete sets to get the majority
of the parts.

Just a thought and the development cost would be minimal since the hard parts
(set part inventories & want lists) already exist.

Author:

smlgraphics

Posted:

Nov 19, 2018 16:00

Subject:

Parts Look-up tool

Viewed:

113 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

Tech_M

Posted:

Nov 19, 2018 00:28

Subject:

Re: Stud.io 2.0 Rendering: Full Color Background

Viewed:

23 times

Topic:

I just found a work around but its still a pain....

Author:

Tech_M

Posted:

Nov 18, 2018 22:50

Subject:

Re: Stud.io 2.0 Rendering: Full Color Background

Viewed:

24 times

Topic:

I just noticed that my profile picture is a good example of how Stud.io 2.0 renders
things using the floor option, disregarding how compressed it is. So, view that
for reference... .

Author:

Tech_M

Posted:

Nov 18, 2018 22:47

Subject:

Stud.io 2.0 Rendering: Full Color Background

Viewed:

48 times

Topic:

Status:

Open

Vote:

[Yes|No]

I find it extremely irritating that the two options for the background while
rendering are: No background (renders as a png of only the MOC) and Floor (sets
the floor to a color, the background is black or white depending on light
type, has the bricks reflect the color of the floor as well) Why can't we
have an option that is like floor, but fills the entire background with the selected
color?

Yes, I understand that one could just lay the PNG from no background over a solid
color, HOWEVER, the thing about floor is that the reflected light color being
tinted towards the floor color is really nice, and makes the model seem to glow
the color of the floor.

Additionally, I find it annoying that while picking a color for the floor, there
is not a way to see what color the floor will actually end up looking like after
being lit unless you start rendering.

My suggestions are:
–Add an option for rendering that functions like floor, but fills the entire
background with selected color/
–Add option to see what color the floor/background will actually end up being
once lit, or add an option to lock the floor/background from changing color due
to lighting.

I think these are very much needed especially the first one, the renderer is
slightly dysfunctional without it in my opinion, and there isn't a way to
manually fix it perfectly. The best you can do is smart crop the color of background
out and then the entire image over a solid color that matches the floor. However
this doesn't work if the floor color or the model is too close to the color
black, and even then it really doesn't look that good.

I would very much appreciate it if these changes were made, and I think others
would as well.

Author:

brikomania

Posted:

Nov 13, 2018 10:17

Subject:

Re: Parting Out - Items We Do Not Have

Viewed:

38 times

Topic:

In Suggestions, MidwestBrick writes:

I used Brickstock to Load my stock into the store but the Price Guide that BL
has is a wonderful estimate to what I would do using Brickstock.

However, a piece of the parting out could be pushed to one degree further if
only you were able to have the BL system tell you what the items are that you
do not have.

In the attachment, off of a random set, I have the majority of the lots in my
store, but do not stock 4 of them. This is where it would be wonderful to have
a quick way of knowing what those 4 Lots are. Is there a way this already exists?
The only want I know of to check on this is to run an upload from Brickstock
into BL, take it to the verify screen and review the items that are not being
consolidated. Is there another way that is helpful?

Thank you

Take a look at a tool named bricksync. You can evaluate an inventory and
see which parts you have and don't have in your inventory in brickstock.

Author:

mikmo

Posted:

Nov 13, 2018 08:06

Subject:

Re: Parting Out - Items We Do Not Have

Viewed:

42 times

Topic:

You can see it by looking at which parts consolidate.

Check the youtube videos thet Bricks on the dollar has about how he uses Brickstock
to part out sets.

He has a series of 4 videos showing the whole process.

They are very informative.

Mikael / MikMo

Author:

Brickwilbo

Posted:

Nov 13, 2018 01:06

Subject:

Re: List only USA items in "Items for Sale" tab

Viewed:

37 times

Topic:

In Suggestions, gregmgallup writes:

When I want to buy something under the “Items for Sale” tab, all of the items
from all of the countries are listed.

It would be nice to see only USA sellers.

Under the “Price Guide” tab there is a way to change the settings to see only
USA prices.

Can that also be applied to “Items for Sale?

Thanks

Greg

Already exist. Check USA in your Catalog, Price Guide and Wantlist settings:
https://www.bricklink.com/v2/settings/pref_settings.page

Author:

Adjour

Posted:

Nov 12, 2018 21:52

Subject:

Re: List only USA items in "Items for Sale" tab

Viewed:

34 times

Topic:

Its an extra two clicks, but the option is already there

Author:

MidwestBrick

Posted:

Nov 12, 2018 21:40

Subject:

Re: List only USA items in "Items for Sale" tab

Viewed:

34 times

Topic:

In Suggestions, gregmgallup writes:

Click on "More Options" and you'll see this already exists.

Author:

gregmgallup

Posted:

Nov 12, 2018 21:25

Subject:

List only USA items in "Items for Sale" tab

Viewed:

102 times

Topic:

Status:

Already Exists

Author:

Andrsv

Posted:

Nov 12, 2018 15:39

Subject:

Re: Parting Out - Items We Do Not Have

Viewed:

56 times

Topic:

In Suggestions, MidwestBrick writes:

You will also see it when you do an inventory part out on bricklink

Author:

MidwestBrick

Posted:

Nov 12, 2018 13:42

Subject:

Parting Out - Items We Do Not Have

Viewed:

157 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

Etown

Posted:

Nov 12, 2018 11:47

Subject:

Re: Mark a buyer as "Refunded due to non-arrival"

Viewed:

46 times

Topic:

In Suggestions, iprice writes:

In Suggestions, Gaston.La.Brick writes:

It happens a buyer says he didn't receive the items. When shipping using
an untracked medium, there is no way in verifying if the claim is legit. So I
usually make no fuss and either refund the total order amount (including shipping)
or re-send it (if I have the items in stock).

In these cases, I sometimes get the feeling the buyer might have done this before
and actually has received the items. But as I said: there is no proof, since
no tracking. Then I wonder: "has this buyer done this in the past before with
other sellers?". There is no way in knowing. And that's why I think a buyer
should get some sort of parameter/rating stating the number of orders that were
refunded due to non-arrival. It seems like a small feature. Not really that important,
but if it were there, it would give some extra statistics in the long run as
well.

I actually had this happen recently; I'm the buyer BTW. I made an order in
May this year with someone in Belgium (your neck of the woods it would seem,
but not you).

The seller posted it a couple of days after ordering, and it did have tracking
information. However it still had not arrived after two months. I contacted the
seller, who showed evidence that it had been supposedly been delivered a couple
of weeks after my order - however his proof indicated a date and time wher no
member of the family was home, so how can it have been delivered...

After trying to track the package for a couple of weeks it was decided that a
refund was in order; so the seller was out of pocket and out of bricks. However,
this is not where the story ends. As a few weeks ago, my order finally arrived
(5 months late!). I contacted the seller and let him know and returned the unopened
package back to him so that he could re-stock his shop.

Moral of this story - you don't know whether the buyer has or hasn't
receieved his package, however you have to give him the shadow of doubt. In my
case I would have had a "Potential scammer" label if your idea bore fruit, which
could have harmed my reputation - despite the fact that I genuinely had not received
the item. Sometimes stuff does get lost in the post or takes an unreasonable
amount of time to arrive. Or you might have got scammed. I doubt the buyer would
admit, so you'll never know.

I don't think he's suggesting anything that would make sellers think
that a buyer who had had this happen once before is a scammer. What he's
suggesting would perhaps eliminate buyers who do this repeatedly.

That said, I do think they're exceedingly rare and I definitely agree that
you need to give the buyer the benefit of the doubt. I refund in full any order
that goes missing that does not have tracking. So far I've only had to do
a few.

Also, in my experience a couple of these instances have been brought up after
more than 6 months after the order was placed. It's difficult to know exactly
what to do in those situations as Bricklink purges the order after 6 months.
Not sure why exactly it takes that long to realize your order hasn't arrived,
but it has happened.

Ron

Author:

Teup

Posted:

Nov 12, 2018 09:06

Subject:

Re: Mark a buyer as "Refunded due to non-arrival"

Viewed:

53 times

Topic:

In Suggestions, yorbrick writes:

In Suggestions, Gaston.La.Brick writes:

Would this be legal? Having such a parameter also seems like a negative feedback
for a buyer. If a parcel genuinely doesn't arrive, then they get a black
mark against their name if they inform you it hasn't arrived. They may have
to decide whether to get a black mark for a low order value parcel going missing,
or just forget their consumer rights so as not to get a black mark.

I don't know about legal but BrickOwl has it and I think it's quite useful.
If it's not legal, it could at the least be recorded internally and scammers
could be blocked automatically.
Right now scamming is ridiculously easy - just place a couple of orders, say
none of them arrived, get money back, and have no negative feedback or any consequences
at all. I have not really had such scams, luckily, but in theory it's a walk
in the park.

Author:

yorbrick

Posted:

Nov 12, 2018 04:36

Subject:

Re: Mark a buyer as "Refunded due to non-arrival"

Viewed:

55 times

Topic: