Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yoavheskia  | | Posted: | Mar 13, 2024 12:28 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 37 times | | Topic: | Feedback | |
| | | Another Amazon buyer expecting everyone else to have it delivered the next day.
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I should not take orders from new members anymore
I will try to change my store settings
and of course block the buyer (i never did it before)
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 12:23 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 49 times | | Topic: | Feedback | |
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
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No more 100% positive feedback when landing to my store 
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| Author: | popsicle | | Posted: | Mar 13, 2024 12:16 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 65 times | | Topic: | Feedback | |
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
Sorry to hear it. Through comms you can request of the member to remove their
own feedback left. Don't believe the feedback removal request will be acted
upon, it lacks grounds within the guidelines
Many just do not understand the impact "neutral" has on a seller's
profile. Understandable as it's in fact, not neutral.
Why I posted: https://www.bricklink.com/message.asp?ID=868453
-popsicle
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| Author: | Stuart9 | | Posted: | Mar 13, 2024 12:04 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 62 times | | Topic: | Feedback | |
| Doubt the feedback will be removed. 
Another Amazon buyer expecting everyone else to have it delivered the next day.
In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
|
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 11:58 | | Subject: | Unjustified Neutral Feedback | | Viewed: | 283 times | | Topic: | Feedback | |
| Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
| Author: | Saitobricks.ca | | Posted: | Mar 2, 2024 12:52 | | Subject: | Re: 24548189 | | Viewed: | 29 times | | Topic: | Feedback | |
| In Feedback, jcarroll writes:
| | Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
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Give the feedback to the seller please. They really would appreciate it.
|
| Author: | yorbrick | | Posted: | Mar 2, 2024 12:23 | | Subject: | Re: 24548189 | | Viewed: | 35 times | | Topic: | Feedback | |
| In Feedback, jcarroll writes:
| | Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
So leave feedback for the seller.
|
| Author: | jcarroll | | Posted: | Mar 2, 2024 11:22 | | Subject: | 24548189 | | Viewed: | 110 times | | Topic: | Feedback | |
| Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
| Author: | yorbrick | | Posted: | Feb 28, 2024 13:04 | | Subject: | Re: What gives? | | Viewed: | 83 times | | Topic: | Feedback | |
| If it is 1 neutral or negative in 20000+ total, it would be rounded up as it
would be 99.995. 1 in 19999 total rounds down to 99.99%, 1 in 20000 total rounds
up to 100.00%.
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| Author: | popsicle | | Posted: | Feb 28, 2024 10:25 | | Subject: | Re: What gives? | | Viewed: | 77 times | | Topic: | Feedback | |
| In Feedback, popsicle writes:
| | In Feedback, Biglesdug writes:
| | In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
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It most have been converted or removed? I am not seeing her have any neutrals.
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Bingo! It's now not showing. Thanks.
Guess it was just the timing
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And why the other cancelled their post, no doubt
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| Author: | popsicle | | Posted: | Feb 28, 2024 10:22 | | Subject: | Re: What gives? | | Viewed: | 78 times | | Topic: | Feedback | |
| In Feedback, Biglesdug writes:
| | In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
Bingo! It's now not showing. Thanks.
Guess it was just the timing
|
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| Author: | Biglesdug | | Posted: | Feb 28, 2024 10:15 | | Subject: | Re: What gives? | | Viewed: | 66 times | | Topic: | Feedback | |
| In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
|
| Author: | Tracyd | | Posted: | Feb 28, 2024 10:08 | | Subject: | Re: What gives? | | Viewed: | 72 times | | Topic: | Feedback | |
| In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
Very well could be rounding.
|
|
| Author: | popsicle | | Posted: | Feb 28, 2024 10:03 | | Subject: | What gives? | | Viewed: | 487 times | | Topic: | Feedback | |
| After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
|
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| Author: | Brickwilbo | | Posted: | Feb 24, 2024 05:08 | | Subject: | Re: Feedback löschen | | Viewed: | 47 times | | Topic: | Feedback | |
| In Feedback, rambo writes:
| | In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
Es sollte gleich funktionieren. Selekt "Feedback I Posted" und Bestellnummer
notieren.
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| Author: | Brickwilbo | | Posted: | Feb 24, 2024 05:02 | | Subject: | Re: Feedback löschen | | Viewed: | 31 times | | Topic: | Feedback | |
| In Feedback, rambo writes:
| | In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
Geht nur bis 30 Tagen.
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| Author: | rambo | | Posted: | Feb 24, 2024 04:04 | | Subject: | Re: Feedback löschen | | Viewed: | 40 times | | Topic: | Feedback | |
| In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
| Author: | rambo | | Posted: | Feb 24, 2024 03:06 | | Subject: | Feedback löschen | | Viewed: | 86 times | | Topic: | Feedback | |
| Kann mir bitte jemand sagen, wie ich ein Feedback löschen kann? Wollte natürlich
positiv bewerten und habe versehentlich neutral angetippt. Habe schon mehrfach
versucht Feedback löschen eingereicht, wird aber anscheinend nicht weiter geleitet.
LG Rambo
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| Author: | acaciobernardo | | Posted: | Feb 22, 2024 19:34 | | Subject: | Re: Unfair feedback | | Viewed: | 83 times | | Topic: | Feedback | |
| In Feedback, peregrinator writes:
| | In Feedback, BricksTH4 writes:
| | For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
|
The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
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Right 👍
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| Author: | acaciobernardo | | Posted: | Feb 22, 2024 19:30 | | Subject: | Re: Unfair feedback | | Viewed: | 59 times | | Topic: | Feedback | |
| In Feedback, 1001bricks writes:
| | In Feedback, acaciobernardo writes:
| |
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
|
Wow! Russell's definitely the best here!
So happy for you, please have a good evening!
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😊👍
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| Author: | 1001bricks | | Posted: | Feb 22, 2024 14:31 | | Subject: | Re: Unfair feedback | | Viewed: | 45 times | | Topic: | Feedback | |
| In Feedback, acaciobernardo writes:
| |
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
|
Wow! Russell's definitely the best here!
So happy for you, please have a good evening!
|
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| Author: | acaciobernardo | | Posted: | Feb 22, 2024 14:25 | | Subject: | Re: Unfair feedback | | Viewed: | 48 times | | Topic: | Feedback | |
| In Feedback, acaciobernardo writes:
| | Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
|
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
I know it's just one, but I make every effort to make sure everything goes
smoothly in all the purchases I've made so far. Maybe I should have ignored
it, but I wasn't. Mainly because of the total arrogance and contempt of the
seller who did nothing to solve the problem. Thank you
|
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| Author: | yorbrick | | Posted: | Feb 21, 2024 15:00 | | Subject: | Re: (Cancelled) | | Viewed: | 61 times | | Topic: | Feedback | |
| In Feedback, PupKiwi writes:
| | In Feedback, yorbrick writes:
| | | | I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
|
It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.
Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.
|
It's not an buyer I had to deal with, but I'm letting all sellers on
here know to expect a neutral if they order from you.
|
If sellers place an order then in that case they are a buyer. And why would I
leave them a neutral?
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| Author: | PupKiwi | | Posted: | Feb 21, 2024 14:47 | | Subject: | Re: (Cancelled) | | Viewed: | 56 times | | Topic: | Feedback | |
| In Feedback, yorbrick writes:
| | | | I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
|
It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.
Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.
|
It's not an buyer I had to deal with, but I'm letting all sellers on
here know to expect a neutral if they order from you.
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