BrickLink Discussion Forum

I had a couple of these this in my inbox this morning. They looked completely
legitimate. I did login in to BL from my work computer yesterday. When I have
logged in from work before, I have never gotten an email like this, but I thought
that maybe it was a new security feature.

Anyway, with a very official looking email in hand, I clicked the suggested logout
from all devices link and had just about entered my credentials in the new window
to log back in when I noticed two minor things that seemed just a bit off. I
won’t mention those things in case the fraudsters are reading. I looked at the
URL and it was very close to BrickLink’s (it was not the .net one that was mentioned
before). Needless to say, I immediately changed my PW and reenabled the one-time
PIN (I had turned it off because I was being repeatedly prompted for a new PIN
over very short time spans even when I hadn’t logged out). I’ll also be downloading
my inventory

BE DILIGENT! I’m a pretty suspicious person when it comes to online activity,
but, in my groggy state when I woke up this morning, I almost fell for a phishing
scheme presented as a very authentic looking email.

I don’t know why BrickLink has suddenly become such a juicy target. These people
have no hope of accessing any of my monetary accounts. I assume the goal is
to gain access to a legitimate shop so they can list high-dollar items to scam
other members.

I don’t envy the task that management has ahead of them, but they need to take
some substantive action soon. This is not a primary income stream for me, so
at some point, when all the gummy spam, phishing attempts, and slow helpdesk
response times become too much, I may simply close my store for a while. I don’t
need the extra headache of worrying about online security for a part-time job.
Had I fallen victim to this phishing attempt, I’m really not sure how much effort
I would have put into trying to recover my account. BrickLink just feels like
a dicier selling proposition lately.

Author:

PaulOfBricks

Posted:

Mar 20, 2024 05:55

Subject:

Correct Way to cancel an order

Viewed:

100 times

Topic:

Can anyone advise me what it the correct way to cancel an order.

an order is marked as complete
that used instant checkout
but returned the items

I am never able to cancel these orders, the box is greyed out, even after completeing
a refund.

it messes up my accounting, and I see no way to do it without contacting customer
support

which I have tried and its been a week and they dont reply.

Paul

Author:

jasonpenn

Posted:

Mar 15, 2024 19:35

Subject:

Address change that I didn't make?

Viewed:

112 times

Topic:

HI All
Has anyone else had their postal address change but you didn't change it?
I moved and changed my address in September of last year. Placed an order on
Feb. 11th no problem. Placed another order with the same seller on March 4th
and my address popped up as a combination of my current address and my previous
address. The log doesn't show any changes in this time frame. Anyone else?
Jason

Author:

rickcraine

Posted:

Mar 15, 2024 14:10

Subject:

Angle on 32348

Viewed:

65 times

Topic:

32348 Technic, Liftarm, Modified Bent Thick 1 x 7 (4 - 4)
Parts: Technic, Liftarm {Blue}

Building in Studio and can't quite get the angle of my axle with a piece
attached to match the angle of this lift arm. Anyone know where I could find
that info/tell me if you know?

Author:

zero42593

Posted:

Mar 14, 2024 17:08

Subject:

sets listed as incomplete being removed

Viewed:

152 times

Topic:

why are incomplete sets being removed and told they need to be listed as custom
item by Admin - are my comments to thorough?

Reason: Item is custom but not listed as a custom item

Lot Number: 398139193
Description: 75379 R2-D2
Comments: R2-D2 AND R2-D2 MINIFIG/W STAND - NO MALEK OR MALEKS STAND - ONLY BAG
2 OPENED TO REMOVE MALEK/STAND - INSTRUCTIONS AND STICKERS INCLUDED - NO BOX
UNLESS INVOICE REQUESTED SO CHEAPEST SHIPPING CAN BE CALCULATED FOR BOX IN BOX.
Qty: 2
Bulk Amount: 1
Price Each: US $64.99
Sale: 0
Tiered Pricing: (none)
Condition: New
Sub-Condition: Incomplete
Remarks: S
Stockroom Item: No
Retain after Sold Out: Yes

Author:

Geoff_Smith

Posted:

Mar 13, 2024 02:16

Subject:

WANTED LIST NOTIFICATIONS NOT WORKING?

Viewed:

103 times

Topic:

Hello, I hope everybody is keeping well.

Is the Wanted List Notification function still not working, or is it just me?

Author:

BillStrachan

Posted:

Mar 12, 2024 22:31

Subject:

Unable to login

Viewed:

76 times

Topic:

I keep having to reset my password when I try to log onto mobile site. I enter
all my correct login info and it says id or password mismatched. I know the info
is correct because I changed it yesterday when it gave me the same message. I
have been logged in on my desktop computer shortly before on my mobile device.

Author:

Johny1982

Posted:

Mar 11, 2024 02:55

Subject:

Blocked machine

Viewed:

161 times

Topic:

Hello,
I Have blocked probably my handy with access in past.
Is any way, how to unblock?
Thank you.

Author:

Nicolasamico37

Posted:

Mar 10, 2024 10:39

Subject:

WARNING !! fake email copying Bricklink

Viewed:

285 times

Topic:

WARNING !!!

I received 2 emails about a "Loging from New Device" from USA
Be careful, it's a trap ! As you can see on the email address and link inside
when you click on. It's writed brickSlink !

I took screenshots, here there are.

Who to warn ?

Thank you

Nicolas
LAPINOU BRICKS

Author:

jezzatheshed

Posted:

Mar 10, 2024 03:45

Subject:

Payment that bounced and I can’t cancel

Viewed:

112 times

Topic:

A buyer bought and paid for an item a week ago and the PayPal payment is still
pending as they used an invalid card(out of date) It seems they can’t pay using
another card as blink is telling them it’s already paid for. I don’t have the
option to cancel the order and it seems the buyer doesn’t either. I don’t want
to refund as I’ve not received any payment. Blink sees the order as no problem..this
is so frustrating.

Author:

braydenspa

Posted:

Mar 8, 2024 09:21

Subject:

H Potter Dimensions tag not working

Viewed:

68 times

Topic:

Has anyone else had problems with the H Potter tags in Dimensions? I have now
purchased 3 from different sellers and none have worked. Is this a known issue?
Is there a fix?

Author:

BrickOutLoud

Posted:

Mar 7, 2024 10:39

Subject:

shipstation

Viewed:

153 times

Topic:

Anyone else having problems with ship station?

Author:

brikomania

Posted:

Mar 6, 2024 01:45

Subject:

BrickLink Item(s) For Sale Deleted

Viewed:

248 times

Topic:

Hello, twice now some lots from my store have been deleted. This is now messing
up with our inventory management and orders. Reason is absurd: Item is not for
sale but for other purposes (frivolous listing).

I understand that the price is above average at the moment, but so are the prices
of every item in our store.

Does Bricklink think we do not have these in stock?

Below is the communication.

Can anyone provide a reason that I might be missing, or a way to ensure that
this does not happen again?

Thank you,

------------------------------

Reason: Item is not for sale but for other purposes (frivolous listing)

Lot Number: 394499743
Description: Light Bluish Gray Plate 1 x 2
Comments: (none)
Qty: 47,951
Bulk Amount: 1
Price Each: EUR 0.112
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)

Lot Number: 378736897
Description: Black Plate, Round 1 x 1
Comments: (none)
Qty: 50,512
Bulk Amount: 1
Price Each: EUR 0.055
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)

Lot Number: 389449954
Description: Trans-Clear Plate 1 x 1
Comments: (none)
Qty: 27,154
Bulk Amount: 1
Price Each: EUR 0.16
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)

Lot Number: 385285054
Description: White Plate 1 x 2
Comments: (none)
Qty: 47,875
Bulk Amount: 1
Price Each: EUR 0.095
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)

Lot Number: 394162560
Description: Light Bluish Gray Tile 1 x 2
Comments: (none)
Qty: 42,647
Bulk Amount: 1
Price Each: EUR 0.223
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)

Lot Number: 394501324
Description: Light Bluish Gray Plate 1 x 1
Comments: (none)
Qty: 44,709
Bulk Amount: 1
Price Each: EUR 0.098
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes
--------------------------------
Reason: Item is not for sale but for other purposes (frivolous listing)

Lot Number: 379440089
Description: Light Bluish Gray Tile 1 x 1
Comments: (none)
Qty: 47,433
Bulk Amount: 1
Price Each: EUR 0.156
Sale: 0
Tiered Pricing: (none)
Condition: New
Stockroom Item: No
Retain after Sold Out: Yes

Author:

missory

Posted:

Mar 1, 2024 05:26

Subject:

Full refund and cancelled order

Viewed:

126 times

Topic:

Hello everyone!

A customer just asked me for a full refund of his order because I didn't
have the Dark Azure piece Plate, Round 1 x 1, although I don't think it exists

Anyway, I'm doing the refund, I should not have made a mistake... But I don't
know how to delete the order that's still in paid status and that I should
therefore ship !!!

How do you do it?

thank you for your help.

Anne

Author:

sdonaghey

Posted:

Feb 29, 2024 21:21

Subject:

Problem with parting out minifigures

Viewed:

128 times

Topic:

I am trying to part out a bunch of minifigures from a set to a want list. The
part out to want list works, but when I go to the want list and try to modify
it, I get an error in red "Only one item/color combination is allowed per
wanted list"

Problem is during my testing that there are 3 unique parts in the wanted list
and no duplicates.

It seems to be a bug in the ui.

I have tried parting out the minifigs individually and from the set part out
and both seem to work and show the right stuff, but you cannot change anything
after without getting that error message.

Author:

sdonaghey

Posted:

Feb 29, 2024 17:02

Subject:

Problem with parting out minifigures

Viewed:

178 times

Topic:

Author:

tmemme

Posted:

Feb 23, 2024 06:20

Subject:

How to delete items in cart

Viewed:

66 times

Topic:

I am completely new at this online shopping world, as I would rather go into
the store. When I went into the Lego store the helpful worker heard me talking
about mocs and introduced me to this site. As I was helped on my first order,
I feel completely lost as to how I delete items in cart that are unwanted.

Any help would be appreciated.

Author:

Brickthewall

Posted:

Feb 22, 2024 11:16

Subject:

Broken wanted list feature please help

Viewed:

83 times

Topic:

Hi,

Since the maintenance, quantity button does not work on iOS devices of any type,
iphones, ipads, macbooks. Also does not work on chromebooks, HP laptops, Dell
laptops. Works on PCs. I know many users are experiencing this issue.

Author:

lostabrick

Posted:

Feb 21, 2024 05:41

Subject:

No Response from Admin.

Viewed:

206 times

Topic:

Has anyone else failed to get a response from Admin. I have messaged them 5 times
in two months over the same issue and just been ignored. No response, not even
an automated response with a ticket number, nothing. Previously when I have had
this kind of issue, I recieved an automated reply immediately and then a reply
or decision in 2-3 working days.

Thanks

Author:

BrickHalla

Posted:

Feb 16, 2024 11:16

Subject:

Selling Privilages revoked

Viewed:

172 times

Topic:

I'm just wondering if someone could look at my store and reinstate it.I have
been away for the past month and forgot to pay my fees. They have now been paid
and i'm looking to reopen
please. Thanks in advance 🙂

Author:

Thisoldtoyhouse

Posted:

Feb 15, 2024 15:49

Subject:

REMOVING FEEDBACK LEFT for buyer

Viewed:

102 times

Topic:

Can anyone tell me the procedures to remove feedback that I left as a seller.
I left feedback for a buyer but would like to retract this feedback.

Harry
ThisOldToyHouse

Author:

Darrick

Posted:

Feb 13, 2024 10:57

Subject:

canot change status order

Viewed:

88 times

Topic:

canot change status order, missing arrow to change status.

Author:

nando10081969

Posted:

Feb 12, 2024 04:58

Subject:

Problem uploading wanted list

Viewed:

65 times

Topic:

Hello!
I am trying to upload to a wanted list the list of merged parts, but I keep getting
the 'invalid format' error. Any help?
Thank you!

Author:

v100Bricks

Posted:

Feb 7, 2024 11:30

Subject:

"Failed to update refund"

Viewed:

94 times

Topic:

I am trying to issue a refund on an order and get the error "Failed to update
refund" after a while of the spining dots. I have tested on other orders
and it is the same problem. This has been going on for at least the last hour.
I have tested on multiple broswers and platforms.
Is this my problem or a wider issue?

Author:

AlphusStore

Posted:

Feb 6, 2024 03:56

Subject:

Bricklink deadlines for accepting OSS regist

Viewed:

123 times

Topic: