BrickLink Discussion Forum

Discussion Forum: Problem Order

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Re: Seller not shipping and not sending refund - yorbrick (1182)

[...] It is more abut the bank here. They cannot tell whether an order is cancelled on BL or not. However, if they are asking if it is cancelled, the buyer giving a seller [...]
(14 days ago, Apr 22, 2024, to Problem Order)

Re: Seller not shipping and not sending refund - peregrinator (773)

[...] Isn't there an option to cancel the order when the NSS is completed?
(14 days ago, Apr 22, 2024, to Problem Order)

Re: Seller not shipping and not sending refund - yorbrick (1182)

[...] That seller has been suspended for almost two weeks for "preventative action". Did you pay by bank transfer through PayPal, or direct from your bank? If from [...]
(14 days ago, Apr 22, 2024, to Problem Order)

Re: Seller not shipping and not sending refund - peregrinator (773)

[...] Ah, no, completing the NSS means that you can cancel the order and leave negative feedback while the seller can't leave negative feedback for you (they can try, [...]
(14 days ago, Apr 22, 2024, to Problem Order)

Re: Seller not shipping and not sending refund - Mkwill96 (10)

[...] I have not done an NSS before so I just hope completing the NSS won't mean that on Bricklink I've marked or acknowledge that there not a problem anymore...
(14 days ago, Apr 22, 2024, to Problem Order)

Re: Seller not shipping and not sending refund - peregrinator (773)

[...] If there are multiple orders then there should be multiple NSSs. I don't see why you would not want to complete the NSS(s) to cancel the order(s), [...]
(14 days ago, Apr 22, 2024, to Problem Order)

Seller not shipping and not sending refund - Mkwill96 (10)

Hi, I am having an issue with a seller that does not respond to any of my messages and is refusing to ship the order after payment. It has been a month since payment was made [...]
(14 days ago, Apr 22, 2024, to Problem Order)

Re: Messages and Orders purged! - Nubs_Select (3757)

[...] curious indeed! Normally Paypal doesn't do anything after 6-months so it will be interesting if they do.
(16 days ago, Apr 20, 2024, to Problem Order)

Re: Messages and Orders purged! - vrod2000 (32)

Found it all in email! Wrote to seller, but also reported it in Paypal. Curious what happens next. :P
(16 days ago, Apr 20, 2024, to Problem Order)

Re: Messages and Orders purged! - vrod2000 (32)

I paid the exact price that was quoted to me. I thought shipping was high, but I tolerated it. Barely. At the parcel store the clerk showed me what was owed on it. It looked [...]
(16 days ago, Apr 20, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - 1001bricks (52314)

[...] Only way is while NOT using an on site payment method. Then again, comes the problem of possible avoid taxes :-( What a mess. I'd be buyer or seller, I'd [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - peregrinator (773)

[...] It sounds to me like the seller somehow marked the original order as Not Paid since a Paid order would not be batched with a 2nd order.
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - pcthurman (1205)

[...] The first payment went through just fine as an onsite PayPal transaction. At this point I would think that my order would automatically default to paid. As I have never [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - SylvainLS (46)

[...] AIUI: If the amount paid/pocketed includes the tax: — The seller is collecting tax money when they aren’t authorized to and have no way to remit it. That is tax fraud. [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - zorbanj (810)

If your accountant is of no help with this, PM me. In Problem Order, WildBricks writes: [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - zorbanj (810)

[...] Maybe there's a language barrier at play here, but this is not tax fraud.
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - WildBricks (6313)

[...] Apparently, it does. It has happened at least 5 times in the last year. [...] The initial order payments went through BL's payment system. It is only the add-on/2nd [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - WildBricks (6313)

I've actually reached out to BL help desk and said that I owe them money because of this very issue. I explained the entire situation, gave them a detailed break down of [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - Stellar (3492)

[...] Seems to strange, I have customers that choose Local Pickup, we invoice them with 0€ shipping cost and they pay normally. Then come to get the order when we send them [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - Brickwilbo (1534)

[...] Maybe this new invoice is updated with postage? [...]
(18 days ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - pcthurman (1205)

[...] This may very well be what happened here. [...] I do hope a resolution can be found! [...] This really isn't a good solution because taxes are not being remitted [...]
(19 days ago, Apr 17, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - 1001bricks (52314)

[...] What I suspected too. Hence my don't pay without having the "Pay" button on the order page (or the orders one).
(19 days ago, Apr 17, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - 1001bricks (52314)

[...] So, don't pay and ask the seller for explanations? I'm not sure where's the problem here, sorry :-(
(19 days ago, Apr 17, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - SylvainLS (46)

[...] FYI: (URL)
(19 days ago, Apr 17, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - WildBricks (6313)

From what I can tell this is a bug. I've seen more times than I am happy about and am having a hard time getting it resolved. For me it has happened when a buyer is local [...]
(19 days ago, Apr 17, 2024, to Problem Order)

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