Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | peregrinator  | | Posted: | May 4, 2024 22:12 | | Subject: | Re: wrongful NSS | | Viewed: | 1 time | | Topic: | Help | |
| In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | In Help, Nubs_Select writes:
| | In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
File the claim first before refunding as doing say may trigger a search for the
package and if found they will cancel your claim and your buyer will get it.
|
Agreed!!!
Often it gets delivered like 2 days just after you started a postal inquiery
|
LOL, iiiiinteresting. Thanks for the tip(s).
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In the USA, at least, you can start an inquiry without filing an insurance claim.
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| Author: | PlanetEarthToys | | Posted: | May 4, 2024 21:55 | | Subject: | The Ides of... May sale.. | | Viewed: | 18 times | | Topic: | Sales | |
| 20% off everything until the Ides of.. May...
sure , why not
May 15th
$5.00 flat shipping per order shipped out anywhere in the USA,
fill up a box
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| Author: | Adjour | | Posted: | May 4, 2024 21:53 | | Subject: | Re: wrongful NSS | | Viewed: | 7 times | | Topic: | Help | |
| In Help, 1001bricks writes:
| | In Help, Nubs_Select writes:
| | In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
File the claim first before refunding as doing say may trigger a search for the
package and if found they will cancel your claim and your buyer will get it.
|
Agreed!!!
Often it gets delivered like 2 days just after you started a postal inquiery
|
Sounds right, though I've actually never done it.
I've actually shipped about 6k parcels between all the marketplaces now and
only had perhaps 3-5 truly disappear never to pop up again. I usually can convince
most buyers to wait, but this is a good idea to have in the toolbox
Crystal
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| Author: | Adjour | | Posted: | May 4, 2024 21:44 | | Subject: | Re: wrongful NSS | | Viewed: | 12 times | | Topic: | Help | |
| In Help, coqie writes:
| | In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | Rather than suggesting that they could open a paypal claim to get refunded, why
not just refund them. The end result is the same, and you probably wouldnt have
received the NSS warning. Now you must refund to have it removed.
|
Additionally, if the buyer submits a PayPal claim and the seller contests it
and loses, the seller will get hit with an additional dispute fee.
|
That's possible, but I have a strong case. I have proof I shipped it, buyer
acknowledges this, I have confirmation from the shipper they lost it. So why
should I loose this claim? That would be very sad but maybe not impossible. That's
a risk I need to take. The proposal I should just refund it out of my own pocket
while there's paid for insurance is just ridiculous. Then I can place a thousand
orders and once received place a NSS on every single one of them hoping the seller
will refund me right away. Hurray, thousand orders received without spending
a single penny!
|
Serious stop with the hyperbole.
You've had now many experienced sellers explain to you that you are mistaken,
wrong, etc and what you should do differently/ what you MUST do differently.
You clearly don't understand how PP works, which baffles me at 4K feedback,
but I've seen stranger things.
We use PP 100% basically in the USA, so I give you a little space for not having
used it all the time, but everything you've written is not only incorrect,
but wasting your BUYERS TIME, who did NOTHING WRONG. Here in the USA, unless
it's delivered, its the sellers problem, and my understanding is Europe is
even stricter.
Why on earth would you want to make your buyer do all this extra when they didn't
do anything wrong? Forget all your reasons, I just, I just can't imagine
treating a customer this way. They'll never come back.
Crystal
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| Author: | Ziegelmeister | | Posted: | May 4, 2024 21:42 | | Subject: | Re: wrongful NSS | | Viewed: | 10 times | | Topic: | Help | |
| In Help, 1001bricks writes:
| | In Help, Nubs_Select writes:
| | In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
File the claim first before refunding as doing say may trigger a search for the
package and if found they will cancel your claim and your buyer will get it.
|
Agreed!!!
Often it gets delivered like 2 days just after you started a postal inquiery
|
LOL, iiiiinteresting. Thanks for the tip(s).
|
|
| Author: | jmkiska | | Posted: | May 4, 2024 21:07 | | Subject: | BrickLink Parts Database | | Viewed: | 25 times | | Topic: | Catalog Identification | |
| I was wondering if there is a downloadable BrickLink parts database? I downloaded
the one from Rebrickable, but I have found that some of the Rebrickable part
descriptions do not match the BrickLink part descriptions.
|
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| Author: | The_Boyz_Bricks | | Posted: | May 4, 2024 21:05 | | Subject: | Re: $80 Prize ~ Here we go... | | Viewed: | 7 times | | Topic: | Contests | |
| In Contests, popsicle writes:
| | Your next ConstrucToys contest is here. The prize this time is an $80 store coupon,
or considering the economy, a $50 dollar bill. Your choice. There are no strings
attached, just giving back
Contest is another package arrival estimation.
The package this time is traveling USPS Ground Advantage from Washington to New
York. Mailed this morning with a 6:45 PST acceptance scan.
Contest Parameters:
~ Two entries per member, per 24 hour period
~ No limit to the overall number of entries per member
~ Both date and time are required
~ All entries must be posted as a reply here, for transparency
~ With identical entries, the first takes precedence.
~ Closest to USPS declared delivered time and date, wins
I'll announce the package's periodic travel updates to keep it interesting.
Will also post the "Delivered" notification screenshot, for all to determine
the winner.
Goofing around encouraged... Tear it up, have some fun
~ConstrucToys
|
May 7th and May 8th at 9:00 am (MDT).
|
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| Author: | 1001bricks | | Posted: | May 4, 2024 21:02 | | Subject: | Re: Can’t get BL messages to open | | Viewed: | 5 times | | Topic: | General | |
| In General, Stuart9 writes:
| | Can’t open messages on site, just buffers and screen freezes.
Anyone know what’s wrong.
|
I don't know, haven't check if there's something specific with messages.
I reply either by e-mail or if in an order directly in the order page.
|
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| Author: | 1001bricks | | Posted: | May 4, 2024 20:50 | | Subject: | Re: wrongful NSS | | Viewed: | 16 times | | Topic: | Help | |
| In Help, Nubs_Select writes:
| | In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
File the claim first before refunding as doing say may trigger a search for the
package and if found they will cancel your claim and your buyer will get it.
|
Agreed!!!
Often it gets delivered like 2 days just after you started a postal inquiery
|
|
| Author: | 1001bricks | | Posted: | May 4, 2024 20:46 | | Subject: | Re: wrongful NSS | | Viewed: | 10 times | | Topic: | Help | |
| In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
Yes.
Seller ordered and paid the shipping.
It's the seller to take care of the insurance (and perceive the eventual
corresponding amount).
In rare cases the shipper may ask you to get from the buyer a signed document
declaring it's not been received... but normally buyer's not implied.
|
|
| Author: | Dhobeck | | Posted: | May 4, 2024 20:44 | | Subject: | Re: $80 Prize ~ Here we go... | | Viewed: | 9 times | | Topic: | Contests | |
| In Contests, popsicle writes:
| | Your next ConstrucToys contest is here. The prize this time is an $80 store coupon,
or considering the economy, a $50 dollar bill. Your choice. There are no strings
attached, just giving back
Contest is another package arrival estimation.
The package this time is traveling USPS Ground Advantage from Washington to New
York. Mailed this morning with a 6:45 PST acceptance scan.
Contest Parameters:
~ Two entries per member, per 24 hour period
~ No limit to the overall number of entries per member
~ Both date and time are required
~ All entries must be posted as a reply here, for transparency
~ With identical entries, the first takes precedence.
~ Closest to USPS declared delivered time and date, wins
I'll announce the package's periodic travel updates to keep it interesting.
Will also post the "Delivered" notification screenshot, for all to determine
the winner.
Goofing around encouraged... Tear it up, have some fun
~ConstrucToys
|
Hmmmm
May 7th 3:40 pm
Annndd
May 6th 1:49 pm
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| Author: | Nubs_Select | | Posted: | May 4, 2024 20:43 | | Subject: | Re: wrongful NSS | | Viewed: | 10 times | | Topic: | Help | |
| In Help, Ziegelmeister writes:
| | In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
File the claim first before refunding as doing say may trigger a search for the
package and if found they will cancel your claim and your buyer will get it.
|
| Author: | calebfishn | | Posted: | May 4, 2024 20:41 | | Subject: | Re: wrongful NSS | | Viewed: | 13 times | | Topic: | Help | |
| | If you reply to the NSS with proof of shipping, Bricklink should remove the NSS. |
| Author: | Ziegelmeister | | Posted: | May 4, 2024 20:33 | | Subject: | Re: wrongful NSS | | Viewed: | 16 times | | Topic: | Help | |
| In Help, 1001bricks writes:
| | Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
|
Speaking of insurance; who files the claim? Hasn't been an issue yet, but
let's say something is lost (only shipping in the US) and it has insurance;
Do I refund the buyer and then file the claim for me?
|
| Author: | UTLF | | Posted: | May 4, 2024 20:27 | | Subject: | Re: $80 Prize ~ Here we go... | | Viewed: | 13 times | | Topic: | Contests | |
| May 6th, 1:17 PM
May 6th, 9:12 AM
|
| Author: | SezaR | | Posted: | May 4, 2024 20:21 | | Subject: | Re: Inventory Change Request for Set 6846-1 | | Viewed: | 6 times | | Topic: | Inventories Requests | |
| In Inventories Requests, mwalls73 writes:
| | Please make changes to the following inventory:
* Delete 2 Part 3070 Trans-Red Tile 1 x 1
* Add 2 Part 3024 Trans-Red Plate 1 x 1
Comments from Submitter:
Your set inventory lists this set containing 2 trans-red 1x1 tiles, but the instructions show that they are 1x1 plates (you can see the stud).
|
Based on the alternate builds on the back of the box, the trans-red 1x1 tiles
should be correct:
https://www.backoftheboxbuilds.com/set-6846/
P.S.
There is a photo of the main model from the back but it is too small.
|
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| Author: | SezaR | | Posted: | May 4, 2024 20:15 | | Subject: | Re: wrongful NSS | | Viewed: | 17 times | | Topic: | Help | |
| In Help, peregrinator writes:
| | In Help, coqie writes:
| | When a buyer does not receive his order it's he who has to open a claim with
paypal in order get refunded, I can't open a claim for a lost order.
|
Correct, but you can simply refund him.
| | The claim is opened so at the end a refund will be made,
if not by payal, then it will be by me. It's just sad that it's so difficult
to get a NSS that was not intended or is not in place, to be removed if the buyer
is not a fast responder.
|
If PayPal refunds the buyer it will be from your account, and you could get hit
with a dispute fee as well.
I don't know how long PayPal disputes take to resolve, but it's possible
the buyer could complete the NSS before it is resolved, and then you'll have
a permanent mark on your record, and you'll still lose money.
|
As far as I know, if the buyer get his full refund, seller can supply this info
to BL and they remove the NSS strike, even after the buyer completed it.
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| Author: | Sterra | | Posted: | May 4, 2024 19:52 | | Subject: | Really old Samsonite Green Plates | | Viewed: | 32 times | | Topic: | General | |
| Hi,
Bought a 3# bag for $6 at the thrift store today of visibly vintage bricks.
Along with the milky white hinge coupling nylon and printed 'Garage'
and 'Theatre" bricks it also had a large handful of green 1x2, 2x2, 2x3
and 2x4 CA plates. After some research I found that they were only produced
in North America for a couple years (1963-1965) and never apart of a set just
an accessory box. Is there a market for these and how would I go about selling
them?
Also, a few of the pieces have the logos not squared up. One stud will be 'printed'
at an angle. How does this even happen?
Vintage needs to be more than 50 years old not 20, in my opinion.
Sandra
TerraBrick
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| Author: | Dhobeck | | Posted: | May 4, 2024 19:44 | | Subject: | Re: Would you consider these instructions damaged | | Viewed: | 18 times | | Topic: | Problem Order | |
| In Problem Order, BrickDeals writes:
| | In Problem Order, Dhobeck writes:
| | Hi I received an order today it mostly consisted of instructions. I purchased
the instructions to complete used sets but this is how I received them. All of
the other ones had fold parts I don’t want to be difficult however I do plan
on rebuilding them in to sets and selling them. Would this be enough to warrant
a partial refund?
|
Damage should be noted by the seller, but honestly there is not enough information
here.
You say you ordered instructions? What was the total value? Were all of them
in the same condition?
|
I ordered 6 instructions, 2 parts, and 1 set. For the instructions it was $2.40,
the parts were $0.55, and the set was $10.91. The parts and set were in great
condition. The 2 instructions shown in the first post were the only ones I was
concerned about.
| |
You are showing 60 cents worth of instructions, so you can rebuild a $10 set
to resell?
|
Basically yes
| |
I'm just trying to put things in perspective here.
Also despite the low value of the instructions, few sellers seem to have them
in stock, so you have to weigh what it would have cost you to make a separate
order.
If someone wants a pristine copy of instructions, they can download them directly
from LEGO.
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