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| | | Author: | Stuart9  | | Posted: | Apr 25, 2024 14:44 | | Subject: | Feedback | | Viewed: | 278 times | | Topic: | General | |
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| Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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| | | | | Author: | yorbrick | | Posted: | Apr 25, 2024 14:48 | | Subject: | Re: Feedback | | Viewed: | 49 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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They have left positive for others. Hopefully they realise they have made an
error based on the comments and change the feedback.
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| | | | | Author: | popsicle | | Posted: | Apr 25, 2024 14:49 | | Subject: | Re: Feedback | | Viewed: | 62 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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Seems, as I've argued over the years, a misunderstanding of the BL "neutral"
https://www.bricklink.com/message.asp?ID=868453
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| | | | | | | Author: | yorbrick | | Posted: | Apr 25, 2024 17:02 | | Subject: | Re: Feedback | | Viewed: | 44 times | | Topic: | General | |
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| In General, popsicle writes:
| | In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
|
Seems, as I've argued over the years, a misunderstanding of the BL "neutral"
https://www.bricklink.com/message.asp?ID=868453
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It looks more like a mistake when leaving feedback than a misunderstanding to
me. If they misunderstood what they were doing then why leave lots of positives
with similar comments previously?
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| | | | | | | | | Author: | Stuart9 | | Posted: | Apr 25, 2024 17:03 | | Subject: | Re: Feedback | | Viewed: | 41 times | | Topic: | General | |
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| I think and hope that’s all it is. 
In General, yorbrick writes:
| | In General, popsicle writes:
| | In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
|
Seems, as I've argued over the years, a misunderstanding of the BL "neutral"
https://www.bricklink.com/message.asp?ID=868453
|
It looks more like a mistake when leaving feedback than a misunderstanding to
me. If they misunderstood what they were doing then why leave lots of positives
with similar comments previously?
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 25, 2024 18:14 | | Subject: | Re: Feedback | | Viewed: | 36 times | | Topic: | General | |
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| | hopefully! |
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| | | | | | | | | | | | | Author: | Stuart9 | | Posted: | Apr 25, 2024 18:19 | | Subject: | Re: Feedback | | Viewed: | 40 times | | Topic: | General | |
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| Sadly no response so far.
In General, Nubs_Select writes:
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| | | | | | | | | Author: | popsicle | | Posted: | Apr 25, 2024 17:25 | | Subject: | Re: Feedback | | Viewed: | 52 times | | Topic: | General | |
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| In General, yorbrick writes:
| | In General, popsicle writes:
| | In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
|
Seems, as I've argued over the years, a misunderstanding of the BL "neutral"
https://www.bricklink.com/message.asp?ID=868453
|
It looks more like a mistake when leaving feedback than a misunderstanding to
me. If they misunderstood what they were doing then why leave lots of positives
with similar comments previously?
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Possibly. There are a few fallibilities commonly seen with the use of the neutral
feedback here, all argue for it's "neutral " impact as I see it.
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| | | | | Author: | The_Boyz_Bricks | | Posted: | Apr 25, 2024 17:08 | | Subject: | Re: Feedback | | Viewed: | 40 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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Bummer about that. Sorry man. Hope for the best!
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| | | | | Author: | Brickman4you | | Posted: | Apr 25, 2024 17:47 | | Subject: | Re: Feedback | | Viewed: | 43 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
|
This was bought up in earlier post this week...
https://www.bricklink.com/message.asp?ID=1466267
I guess all we can do as sellers are blocking them until they learn how the site
works.
https://www.bricklink.com/pref_stop.asp
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| | | | | Author: | bahpstore | | Posted: | Apr 25, 2024 18:20 | | Subject: | Re: Feedback | | Viewed: | 48 times | | Topic: | General | |
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| Don't worry about it too much. We got several of them and don't bother
contacting the buyer. As you already know, it won't affect sales.
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| | | | | Author: | Stuart9 | | Posted: | Apr 28, 2024 13:03 | | Subject: | Re: Feedback | | Viewed: | 38 times | | Topic: | General | |
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| Buyer changed feedback thankfully. 
Posted neutral by mistake.
In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
|
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| | | | | | | Author: | SylvainLS | | Posted: | Apr 28, 2024 13:06 | | Subject: | Re: Feedback | | Viewed: | 28 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Buyer changed feedback thankfully.
Posted neutral by mistake.
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Party time! 🥳
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| | | | | | | | | Author: | Stuart9 | | Posted: | Apr 28, 2024 13:07 | | Subject: | Re: Feedback | | Viewed: | 36 times | | Topic: | General | |
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| Yep, mustard all round.
In General, SylvainLS writes:
| | In General, Stuart9 writes:
| | Buyer changed feedback thankfully.
Posted neutral by mistake.
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Party time! 🥳
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Apr 28, 2024 13:25 | | Subject: | Re: Feedback | | Viewed: | 36 times | | Topic: | General | |
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| Love you both!
In General, Stuart9 writes:
| | Yep, mustard all round.
In General, SylvainLS writes:
| | In General, Stuart9 writes:
| | Buyer changed feedback thankfully.
Posted neutral by mistake.
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Party time! 🥳
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 29, 2024 00:09 | | Subject: | Re: Feedback | | Viewed: | 28 times | | Topic: | General | |
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| | Pizza* |
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| | | | | | | Author: | The_Boyz_Bricks | | Posted: | Apr 28, 2024 13:44 | | Subject: | Re: Feedback | | Viewed: | 30 times | | Topic: | General | |
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| | Congratulations! Back to a 100.00% praise rating! 🎉🎉 |
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| | | | | | | Author: | popsicle | | Posted: | Apr 28, 2024 14:12 | | Subject: | Re: Feedback | | Viewed: | 43 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Buyer changed feedback thankfully.
Posted neutral by mistake.
In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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Congrats, and well done to James as well.
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| | | | | | | | | Author: | Stuart9 | | Posted: | Apr 28, 2024 14:59 | | Subject: | Re: Feedback | | Viewed: | 30 times | | Topic: | General | |
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| Thank you both for your input.
In General, popsicle writes:
| | In General, Stuart9 writes:
| | Buyer changed feedback thankfully.
Posted neutral by mistake.
In General, Stuart9 writes:
| | Sadly it has now happened to me too.
A happy customer has posted neutral feedback.
Couldn’t expect to keep 100% forever but hate to lose it this way.
Messaged them asking why a neutral, explaining result of a neutral on my score,
awaiting a reply.
Oh well, it won’t affect sales as buyers can see the customer was happy with
items.
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Congrats, and well done to James as well.
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USA, Washington
Canada, Ontario
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