Discussion Forum: Thread 356536

 Author: littlefeisty1 View Messages Posted By littlefeisty1
 Posted: Apr 16, 2024 15:16
 Subject: Frustrated with Shipping Fees being paid
 Viewed: 175 times
 Topic: Shipping
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littlefeisty1 (8)

Location:  USA, Washington
Member Since Contact Type Status
Jul 20, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Little Feisty 1
When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

Suggestions?

Angie
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 16, 2024 15:28
 Subject: Re: Frustrated with Shipping Fees being paid
 Viewed: 43 times
 Topic: Shipping
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Shipping, littlefeisty1 writes:
  When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

First Class parcels could be tracked (First Class was replaced by Ground Advantage).
You definitely shouldn't be sending anything as First Class letter mail now.

  I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

It looks like your First Class option is still active - you can't delete
it until all the orders you sent out with it are completed, cancelled, or purged;
but you can disable it.

By the way, please sign up for Pirate Ship so you can avail yourself of commercial
rates for postage. Ground Advantage starts at $3.79 for the commercial rate,
I believe.
 Author: starbeanie View Messages Posted By starbeanie
 Posted: Apr 16, 2024 15:29
 Subject: Re: Frustrated with Shipping Fees being paid
 Viewed: 32 times
 Topic: Shipping
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starbeanie (10823)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 23, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Starbeanie's Bricks
You still have First Class listed as a shipping option, and also have it set
as the default.


In Shipping, littlefeisty1 writes:
  When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

Suggestions?

Angie
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 16, 2024 15:29
 Subject: Re: Frustrated with Shipping Fees being paid
 Viewed: 34 times
 Topic: Shipping
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Shipping, starbeanie writes:
  You still have First Class listed as a shipping option, and also have it set
as the default.

I think it's the default because it's the least expensive for the buyer.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Apr 16, 2024 15:30
 Subject: Re: Frustrated with Shipping Fees being paid
 Viewed: 60 times
 Topic: Shipping
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jennnifer (3532)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Shipping, littlefeisty1 writes:
  When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

You are the seller. Your customers are buyers.

You can't ship LEGO via First Class mail. This is just for normal mail that
runs through the roller sorting machines. You should turn off this shipping method.
Go through the Calculate a Price feature on USPS.com to learn the different shipping
methods and their rules and prices.

  I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

These prices are high. Consider purchasing your postage online for a significant
discount.

  
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

Suggestions?

Go through your shipping methods. Delete or disable the ones you don't want
to use. Don't trust any 'shared' shipping method on BrickLink. They
are not maintained or updated. You need to learn enough to create your own shipping
methods. I would suggest updating your terms as well.

  
Angie

Good luck,
~Jen