Discussion Forum: Thread 356305

 Author: steelwoolghandi View Messages Posted By steelwoolghandi
 Posted: Apr 11, 2024 00:23
 Subject: Confusing NSS
 Viewed: 158 times
 Topic: Problem Order
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steelwoolghandi (2608)

Location:  USA, Texas
Member Since Contact Type Status
Oct 15, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: steelwoolghandi's
So I just had an NSS filed against me. buyer said I sent the wrong part said
I did not ship part number 75038 there is no part with that number but its a
set. I did ship panels from that set 2 of them.
I have the Tracking number showing it shipped and was received.
this is my first NSS do I give bricklink the Tracking Number? I replied to NSS
in comments with the Tracking number and information pertaining to the order.
not sure if I need to do more?
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 11, 2024 01:46
 Subject: Re: Confusing NSS
 Viewed: 48 times
 Topic: Problem Order
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
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In Problem Order, steelwoolghandi writes:
  So I just had an NSS filed against me. buyer said I sent the wrong part said
I did not ship part number 75038 there is no part with that number but its a
set. I did ship panels from that set 2 of them.
I have the Tracking number showing it shipped and was received.
this is my first NSS do I give bricklink the Tracking Number? I replied to NSS
in comments with the Tracking number and information pertaining to the order.
not sure if I need to do more?

You did the right thing to communicatie in the commentsfield.
The buyer should remove it. If not send a message to the Helpdesk:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122