first order has been completed satisfactorally but it will not allow me to mark
as complete even though both myself and my customer have left good feedback ..the
completed bar is missing (have written to helpdesk twice with no response)
second order..the customer has requested cancellation of their order after paying
as they have changed their mind..i agreed providing they covered the unrefundable
part of the paypal fees ..which they are happy to do
i have processed the refund including going into the refund on bricklink part
but it will not let me cancel the order and update my inventory
first order has been completed satisfactorally but it will not allow me to mark
as complete even though both myself and my customer have left good feedback ..the
completed bar is missing (have written to helpdesk twice with no response)
second order..the customer has requested cancellation of their order after paying
as they have changed their mind..i agreed providing they covered the unrefundable
part of the paypal fees ..which they are happy to do
i have processed the refund including going into the refund on bricklink part
but it will not let me cancel the order and update my inventory
If you didn’t refund the whole order, you can’t cancel it.
Otherwise, this scenario would be possible: buyer pays 100, seller refunds 1
and cancels, buyer can’t do anything on BL.
(With luck, buyer can do something with PayPal or Stripe to get the remaining
99.)