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| | | Author: | Lonely_Brick_OH  | | Posted: | Apr 4, 2024 18:39 | | Subject: | Give up overseas shipping? | | Viewed: | 252 times | | Topic: | General | |
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| I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
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| | | | | Author: | popsicle | | Posted: | Apr 4, 2024 18:42 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 81 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
Thoughts have been expressed
https://www.bricklink.com/message.asp?ID=1462992
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| | | | | Author: | SezaR | | Posted: | Apr 4, 2024 19:01 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 66 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
|
out of how many?
| |
Maybe it is time to just go domestic?
Your thoughts?
|
My single oversea problem: The guy said the package (value $300) was lost, meaning
it was not in the post office indicated on the notice and tracking. He did not
communicate to me. The package got returned (destroyed) and I reply: Why didn't
you contact me on time so I contact the courier. Now there is nothing I can do
because the package is returned and will be destroyed. I cannot request refund
from the courier (a Canadian one) because the tracking says the package was not
collected by reciepant. His answer: no worries. This is not your fault. I just
wanted to inform you. I will request refund from our own post service and I did
not hear back from him as he did not want a refund anyway.
With what courier do you ship?
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| | | | | | | Author: | Lonely_Brick_OH | | Posted: | Apr 4, 2024 19:05 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 57 times | | Topic: | General | |
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| In General, SezaR writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
|
out of how many?
| |
Maybe it is time to just go domestic?
Your thoughts?
|
My single oversea problem: The guy said the package (value $300) was lost, meaning
it was not in the post office indicated on the notice and tracking. He did not
communicate to me. The package got returned (destroyed) and I reply: Why didn't
you contact me on time so I contact the courier. Now there is nothing I can do
because the package is returned and will be destroyed. I cannot request refund
from the courier (a Canadian one) because the tracking says the package was not
collected by reciepant. His answer: no worries. This is not your fault. I just
wanted to inform you. I will request refund from our own post service and I did
not hear back from him as he did not want a refund anyway.
With what courier do you ship?
|
USPS. I did not count all of the overseas but I am going to guess that in that
time period we shipped around 80 packages overseas. So 10 out of 80. Domestic
200-300 and 0 lost packages.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Apr 4, 2024 19:15 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 53 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | USPS. I did not count all of the overseas but I am going to guess that in that
time period we shipped around 80 packages overseas. So 10 out of 80. Domestic
200-300 and 0 lost packages.
|
10/80???
Totally abnormal, far too high.
Count a couple per year here (on a thousand), same for local, no real difference.
Either in the way you pack/protect, make the stickers (addressing norms), document
(customs...) or the shipper, or the Country (South America is often problematic
from here).
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| | | | | | | | | | | Author: | Lonely_Brick_OH | | Posted: | Apr 4, 2024 19:58 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 48 times | | Topic: | General | |
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| In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | USPS. I did not count all of the overseas but I am going to guess that in that
time period we shipped around 80 packages overseas. So 10 out of 80. Domestic
200-300 and 0 lost packages.
|
10/80???
Totally abnormal, far too high.
Count a couple per year here (on a thousand), same for local, no real difference.
Either in the way you pack/protect, make the stickers (addressing norms), document
(customs...) or the shipper, or the Country (South America is often problematic
from here).
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We have changed nothing. Same way we always ship. Stamps.com, labels (so they
do not get caught up in the machines like some of our past issues), packed tight
so no "flaps". Just started awhile ago and every day we seem to get
another contact from an overseas saying something to the effect; "has not
arrived". There was another one yesterday I have yet to drop that to the
post office for another check (tomorrow probably). Seems to be a huge waste
of time. Next will be the Paypal asking for a full refund (which Paypal will
likely grant) after we send them the tracking, copies of the contact, etc..
Just frustrating.
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| | | | | | | | | Author: | SezaR | | Posted: | Apr 4, 2024 19:19 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 46 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | In General, SezaR writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
|
out of how many?
| |
Maybe it is time to just go domestic?
Your thoughts?
|
My single oversea problem: The guy said the package (value $300) was lost, meaning
it was not in the post office indicated on the notice and tracking. He did not
communicate to me. The package got returned (destroyed) and I reply: Why didn't
you contact me on time so I contact the courier. Now there is nothing I can do
because the package is returned and will be destroyed. I cannot request refund
from the courier (a Canadian one) because the tracking says the package was not
collected by reciepant. His answer: no worries. This is not your fault. I just
wanted to inform you. I will request refund from our own post service and I did
not hear back from him as he did not want a refund anyway.
With what courier do you ship?
|
USPS. I did not count all of the overseas but I am going to guess that in that
time period we shipped around 80 packages overseas. So 10 out of 80. Domestic
200-300 and 0 lost packages.
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Have you considered to ship with pirateships.com ? You may get a different result
(if they don't ship with USPS)
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Apr 6, 2024 08:51 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 36 times | | Topic: | General | |
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| In General, SezaR writes:
| | Have you considered to ship with pirateships.com ? You may get a different result
(if they don't ship with USPS)
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They do use USPS *but* if you use their Simple Export Rate they use Asendia to
deliver internationally
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| | | | | Author: | 1001bricks | | Posted: | Apr 4, 2024 19:10 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 62 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
|
To where problems arrised, mainly?
How do you ship? Tracked? Insured? Bad shipper change shipper?
Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?
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| | | | | | | Author: | Lonely_Brick_OH | | Posted: | Apr 4, 2024 19:54 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 57 times | | Topic: | General | |
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| In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
|
To where problems arrised, mainly?
How do you ship? Tracked? Insured? Bad shipper change shipper?
Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?
|
Two right now (today). UK and Belgium.
Tracked, arrived but either refused or just lying. Cannot tell yet but I have
two angry contacts. One is saying "they are not stupid and they will not
pay VAT" the other I have no idea. He may have got it, may have not. He
is all over the place. Either way I am looking to cut off overseas for awhile
to see if that stops this. We are taking hit after hit after hit on the overseas.
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| | | | | | | | | Author: | 1001bricks | | Posted: | Apr 4, 2024 20:04 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 53 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
|
To where problems arrised, mainly?
How do you ship? Tracked? Insured? Bad shipper change shipper?
Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?
|
Two right now (today). UK and Belgium.
Tracked, arrived but either refused or just lying. Cannot tell yet but I have
two angry contacts. One is saying "they are not stupid and they will not
pay VAT" the other I have no idea. He may have got it, may have not. He
is all over the place. Either way I am looking to cut off overseas for awhile
to see if that stops this. We are taking hit after hit after hit on the overseas.
|
Confusing, as "they will not pay VAT" means they can't have received
the package.
So it can't be "arrived", or at least at destination.
Otherwise "lying"? One says it didn't arrive while tracking shows
it's delivered??
It's technically possible - it even happens to a delivery to me.
Will you let PayPal decide? Why not trying for at least an order?
Something's wrong as 10/80 is absolutely NOT normal for every seller I've
heard of.
Anyway - as you wish.
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| | | | | | | | | | | Author: | Lonely_Brick_OH | | Posted: | Apr 15, 2024 17:06 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 73 times | | Topic: | General | |
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| In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
|
To where problems arrised, mainly?
How do you ship? Tracked? Insured? Bad shipper change shipper?
Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?
|
Two right now (today). UK and Belgium.
Tracked, arrived but either refused or just lying. Cannot tell yet but I have
two angry contacts. One is saying "they are not stupid and they will not
pay VAT" the other I have no idea. He may have got it, may have not. He
is all over the place. Either way I am looking to cut off overseas for awhile
to see if that stops this. We are taking hit after hit after hit on the overseas.
|
Confusing, as "they will not pay VAT" means they can't have received
the package.
So it can't be "arrived", or at least at destination.
Otherwise "lying"? One says it didn't arrive while tracking shows
it's delivered??
It's technically possible - it even happens to a delivery to me.
Will you let PayPal decide? Why not trying for at least an order?
Something's wrong as 10/80 is absolutely NOT normal for every seller I've
heard of.
Anyway - as you wish.
|
Yes confusing for me also.
I just refunded everyone and locked out the overseas shipping.
This week has been wonderful. No major issues, no missing packages and NO vat
dodging BS. Just glad it is over.
Back to enjoyment of the product again.
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| | | | | | | | | Author: | SezaR | | Posted: | Apr 4, 2024 20:09 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 50 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
|
To where problems arrised, mainly?
How do you ship? Tracked? Insured? Bad shipper change shipper?
Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?
|
Two right now (today). UK and Belgium.
Tracked, arrived but either refused or just lying. Cannot tell yet but I have
two angry contacts. One is saying "they are not stupid and they will not
pay VAT"
|
Was the order over 135 GBP or did BL collect the VAT (in this case, did you attach
the invoice so that the buyer won't need to pay VAT for the second time?)
| | the other I have no idea. He may have got it, may have not. He
is all over the place. Either way I am looking to cut off overseas for awhile
to see if that stops this. We are taking hit after hit after hit on the overseas.
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| | | | | | | | | Author: | jennnifer | | Posted: | Apr 4, 2024 22:15 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 65 times | | Topic: | General | |
|
| In General, Lonely_Brick_OH writes:
| | In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
|
To where problems arrised, mainly?
How do you ship? Tracked? Insured? Bad shipper change shipper?
Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?
|
Two right now (today). UK and Belgium.
Tracked, arrived but either refused or just lying. Cannot tell yet but I have
two angry contacts. One is saying "they are not stupid and they will not
pay VAT" the other I have no idea. He may have got it, may have not. He
is all over the place. Either way I am looking to cut off overseas for awhile
to see if that stops this. We are taking hit after hit after hit on the overseas.
|
For orders with VAT, are you including the digital IOSS number when you purchase
your label?
~Jen
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| | | | | Author: | Lonely_Brick_OH | | Posted: | Apr 5, 2024 08:31 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 104 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
Thank you. Decision has been made. Will revisit in the fall. Have a great
summer.
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| | | | | Author: | BrickDeals | | Posted: | Apr 5, 2024 23:01 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 81 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
It hasn't been worth shipping to Europe the past decade.
Shipping USPS International is outrageously expensive.
If you ship using Ascendia, the shipping is a bit cheaper, but it is going through
third party, so riskier.
Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
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| | | | | | | Author: | SezaR | | Posted: | Apr 5, 2024 23:26 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 51 times | | Topic: | General | |
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| In General, BrickDeals writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
It hasn't been worth shipping to Europe the past decade.
Shipping USPS International is outrageously expensive.
If you ship using Ascendia, the shipping is a bit cheaper, but it is going through
third party, so riskier.
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Have been using it for long time and no single problem.
All couriers use each other's service. If I ship with CanadaPost to US, it
will be handled by USPS in USA. If I ship with ChitChats, they handle it to Ascendia
and from there, it will be shipped to like France and from there, they pass it
to LaPost, as does CanadaPost.
I guess you haven't used it neither and probably, sellers in US receive enough
number of orders from USA so they don't see any reason to check and try other
options..
| |
Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
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Under 150 Euro, VAT is collected at checkout anyway so no more request for orders
under 150 Euro.
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| | | | | | | Author: | jennnifer | | Posted: | Apr 5, 2024 23:30 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 70 times | | Topic: | General | |
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| In General, BrickDeals writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
It hasn't been worth shipping to Europe the past decade.
Shipping USPS International is outrageously expensive.
If you ship using Ascendia, the shipping is a bit cheaper, but it is going through
third party, so riskier.
Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
|
That's quite a stereotype and says more about you than any quantity of Europeans.
In all my time here as a seller, I've had only 2 customers ask for a slightly
lower amount on their forms.
~Jen
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| | | | | | | | | Author: | popsicle | | Posted: | Apr 6, 2024 00:19 | | Subject: | (Cancelled) | | Viewed: | 27 times | | Topic: | General | |
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| | (Cancelled) |
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| | | | | | | | | Author: | popsicle | | Posted: | Apr 6, 2024 00:21 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 87 times | | Topic: | General | |
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| In General, jennnifer writes:
| | In General, BrickDeals writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
It hasn't been worth shipping to Europe the past decade.
Shipping USPS International is outrageously expensive.
If you ship using Ascendia, the shipping is a bit cheaper, but it is going through
third party, so riskier.
Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
|
That's quite a stereotype and says more about you than any quantity of Europeans.
In all my time here as a seller, I've had only 2 customers ask for a slightly
lower amount on their forms.
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Only two and only slightly lower amount? Yeah, I don’t know Must be another
BL in some parallel universe to the one I’ve operated within all those years,
and before the site implementation of tax collection/remittence.
Because it got to be fairly commonplace (in my universe), I felt the need to
post a suggestion attempting to deal with the matter in some/any way. A few interesting
anecdotal experiences shared by others though, before I deleted the post:
https://www.bricklink.com/message.asp?ID=912371
https://www.bricklink.com/message.asp?ID=912375
https://www.bricklink.com/message.asp?ID=912407
https://www.bricklink.com/message.asp?ID=912380
https://www.bricklink.com/message.asp?ID=912432
My post being set to “Discarded” was my own doing. A feature of the posted suggestion
when cancelled by it’s author.
-popsicle
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| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Apr 6, 2024 00:27 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 65 times | | Topic: | General | |
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| In General, popsicle writes:
| | In General, jennnifer writes:
| | In General, BrickDeals writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
It hasn't been worth shipping to Europe the past decade.
Shipping USPS International is outrageously expensive.
If you ship using Ascendia, the shipping is a bit cheaper, but it is going through
third party, so riskier.
Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
|
That's quite a stereotype and says more about you than any quantity of Europeans.
In all my time here as a seller, I've had only 2 customers ask for a slightly
lower amount on their forms.
|
Only two and only slightly lower amount? Yeah, I don’t know Must be another
BL in some parallel universe to the one I’ve operated within all those years,
and before the site implementation of tax collection/remittence.
|
Interesting, I’ve only had it once or twice myself, it’s a very very rare occurrence
for me.
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| | | | | | | Author: | yorbrick | | Posted: | Apr 6, 2024 03:32 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 70 times | | Topic: | General | |
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| | | Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
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Wow. What a sweeping statement.
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| | | | | | | Author: | knxguy11340 | | Posted: | Apr 15, 2024 21:02 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 71 times | | Topic: | General | |
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| In General, BrickDeals writes:
| | Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
|
And in 45 U.S. states, it is a felony to NOT pay sales tax on items you purchase
for use and yet millions of 'muricans committed this crime for decades abetted
by Amazon, eBay, etc.
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| | | | | Author: | The_Boyz_Bricks | | Posted: | Apr 29, 2024 12:20 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 31 times | | Topic: | General | |
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| In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
Maybe it is time to just go domestic?
Your thoughts?
|
I think I know why your packages have been disappearing.
http://v4ei.com/comics/2024/04/spike.php
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| | | | | | | Author: | Nubs_Select | | Posted: | Apr 29, 2024 12:26 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 32 times | | Topic: | General | |
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USA, Ohio
Canada, British Columbia
France, Provence-Alpes-Côte d'Azur
United Kingdom, England
