Discussion Forum: Thread 355835

 Author: Tomek5 View Messages Posted By Tomek5
 Posted: Apr 3, 2024 03:42
 Subject: Seller cancel the order, payment via PayPal
 Viewed: 117 times
 Topic: Help
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Tomek5 (11)

Location:  Croatia, Varaždin
Member Since Contact Type Status
Sep 26, 2023 Contact Member Buyer
Buying Privileges - OK
Hello,

please help.

At Friday I made an order and pay by PayPal.

2 hours latter order was canceled by seller.

Who is responsible for refund of my money, Bricklink or the seller?

Seller is saying that that need to be solved by bricklink.

Please help.

Thanx,

with best regards
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 3, 2024 04:36
 Subject: Re: Seller cancel the order, payment via PayPal
 Viewed: 47 times
 Topic: Help
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, Tomek5 writes:
  Hello,

please help.

At Friday I made an order and pay by PayPal.

2 hours latter order was canceled by seller.

Who is responsible for refund of my money, Bricklink or the seller?

Seller is saying that that need to be solved by bricklink.

Please help.

Thanx,

with best regards

The seller has to refund your payment through Paypal and update the orderstatus
on Bricklink by clocking the Refund button on the order detailspage.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 3, 2024 06:09
 Subject: Re: Seller cancel the order, payment via PayPal
 Viewed: 64 times
 Topic: Help
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peregrinator (770)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, Tomek5 writes:
  Who is responsible for refund of my money, Bricklink or the seller?

Seller is saying that that need to be solved by bricklink.

The seller is responsible.