Discussion Forum: Thread 355746

 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Apr 1, 2024 05:36
 Subject: Weird Seller
 Viewed: 195 times
 Topic: Problem
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

PaulOfBricks (3931)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 31, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PaulOfBricks UK ϟ
I don't usually have many problems but this weekend I have a weird seller

offers PayPal for international customer
quoted me PayPal on my quote

but then invoiced IBAN
and says use IBAN or I think he wants to give me NPB

refuses to accept PayPal because "the British" always complain about
his orders.

Firstly this business store in Germany Surely regardless of payment method, they
should have certain legal requirements, such returns etc, that regardless of
payment method they should adhere to, which I think they probably feel they can
get out of with bank transfer.

I should have avoided this seller tbh as they already just replied 'dont
order' to my questions with regard to the variants, (lots of cheap rare variant
listing), I thought id take the gamble, but then after my issues I checked their
feedback, I should of done this first. many many complaints of rudeness. Oh well
happy easter!

but my point is can a seller give me a NPB for failing to pay after they refuse
to accept a payment method that they quoted with but later changed.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Apr 1, 2024 06:00
 Subject: Re: Weird Seller
 Viewed: 42 times
 Topic: Problem
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

infinibrix (4985)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Problem, PaulOfBricks writes:
  I don't usually have many problems but this weekend I have a weird seller

offers PayPal for international customer
quoted me PayPal on my quote

but then invoiced IBAN
and says use IBAN or I think he wants to give me NPB

refuses to accept PayPal because "the British" always complain about
his orders.

Firstly this business store in Germany Surely regardless of payment method, they
should have certain legal requirements, such returns etc, that regardless of
payment method they should adhere to, which I think they probably feel they can
get out of with bank transfer.

I should have avoided this seller tbh as they already just replied 'dont
order' to my questions with regard to the variants, (lots of cheap rare variant
listing), I thought id take the gamble, but then after my issues I checked their
feedback, I should of done this first. many many complaints of rudeness. Oh well
happy easter!

but my point is can a seller give me a NPB for failing to pay after they refuse
to accept a payment method that they quoted with but later changed.

This illustrates again why I think the whole process of filing NPB's against
buyers should be scrapped. No seller should have a hold over a buyer in this
way. If the buyer doesn't agree to the invoice or the terms of sale (Nobody
has sufficient time to read every sellers terms in full) then they should be
within their right to cancel the order or as I've suggested recently turn
manual orders into quotes so there is no commitment to place an order:-

https://www.bricklink.com/message.asp?ID=1461685

In your specific case I would ask the seller to mutually agree to cancel since
they do not accept paypal which differs from their original terms. If they start
filing a NPB then I would report to Bricklink whilst directing them to your post
here which shows you raised your initial concerns prior to receiving the NPB
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Apr 1, 2024 06:11
 Subject: Re: Weird Seller
 Viewed: 40 times
 Topic: Problem
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

StarBrick (7061)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: StarBrick's BrickShop
This reads more like changing of terms AFTER the order was placed.

THAT is what starts of an entire cascade of incorrect steps including the taking
hostage of the buyer with a NPB thread.

Report this behaviour at @Admin_Russell or the Helpdesk please!
 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Apr 1, 2024 06:35
 Subject: Re: Weird Seller
 Viewed: 55 times
 Topic: Problem
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

PaulOfBricks (3931)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 31, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PaulOfBricks UK ϟ
In Problem, StarBrick writes:
  This reads more like changing of terms AFTER the order was placed.

THAT is what starts of an entire cascade of incorrect steps including the taking
hostage of the buyer with a NPB thread.

Report this behaviour at @Admin_Russell or the Helpdesk please!

thanks I thought at much, I will see what happens with the seller first, it they
come to any sence
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 1, 2024 08:39
 Subject: Re: Weird Seller
 Viewed: 43 times
 Topic: Problem
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  refuses to accept PayPal because "the British" always complain about
his orders.

If every British person that buys from him complains, then chances are he sends
poor quality parts.

Can't you just file a cancellation request, if he refuses then report for
not allowing paypal even though it is offered. Asking for IBAN when offering
paypal is no different to offering PayPal then demanding friends and family.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 1, 2024 08:41
 Subject: Re: Weird Seller
 Viewed: 49 times
 Topic: Problem
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

1001bricks (52290)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem, PaulOfBricks writes:
  I don't usually have many problems but this weekend I have a weird seller

offers PayPal for international customer
quoted me PayPal on my quote

but then invoiced IBAN
and says use IBAN or I think he wants to give me NPB

refuses to accept PayPal because "the British" always complain about
his orders.

Do report the shop!

https://www.bricklink.com/problemMember.asp

A shop can't propose PayPal and ask for IBAN.
Maybe the shop isn't even authorized to propose IBAN?

I'm confident that if you get an NPB it'll be removed by an Admin.