Discussion Forum: Thread 355556

 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 27, 2024 22:58
 Subject: Request for Quote broken
 Viewed: 80 times
 Topic: Technical Issues
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Ziegelmeister (208)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
For whatever reason, people can not request quotes because it's telling buyers
that I don't have a shipping method available.

I have "Accept quote requests" turned on in Management.

I tried setting up my own method (and enabling it) where it's set to "manual"
(doesn't show up)

I tried importing the shared method (and enabling it) that is specifically called
"Request for quote" and it only gives a "place order" option,
the request for a quote button that should be below that is not visible for the
buyers.

I followed the instructions on this page: https://www.bricklink.com/help.asp?helpID=2437
and nothing seems to be working.

What am I missing?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 28, 2024 02:59
 Subject: Re: Request for Quote broken
 Viewed: 36 times
 Topic: Technical Issues
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Nubs_Select (3730)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
Could you perhaps post a picture of your entire request quote shipping option
in its entirety
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 28, 2024 03:11
 Subject: Re: Request for Quote broken
 Viewed: 35 times
 Topic: Technical Issues
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Ziegelmeister (208)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Help, Nubs_Select writes:
  Could you perhaps post a picture of your entire request quote shipping option
in its entirety

Yea sure thing. Getting ready to hit the sack though. Been trying to figure
this out all night because I'm anal retentive and I hate when things don't
work.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 28, 2024 17:40
 Subject: Re: Request for Quote broken
 Viewed: 22 times
 Topic: Technical Issues
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Ziegelmeister (208)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Technical Issues, Nubs_Select writes:
  Could you perhaps post a picture of your entire request quote shipping option
in its entirety

Still stumped. I even took an existing method (USPS large Box Priority) and
changed it to manual (and removed dimension restrictions) and it said no method
was available. The Mustang set is roughly 64 ounces. Here's what I see
and what the buyer sees/saw.

The same occurs when I use the shared method, but with the shared method it says
"place order" without the option for a quote.
 










 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 28, 2024 17:52
 Subject: Re: Request for Quote broken
 Viewed: 22 times
 Topic: Technical Issues
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Nubs_Select (3730)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
For my quote option it looks like this and I have "Accept Quote Requests"
enabled in store management just like you. perhaps try adjusting your setup to
work similarly.
 






 Author: macebobo View Messages Posted By macebobo
 Posted: Mar 28, 2024 18:10
 Subject: Re: Request for Quote broken
 Viewed: 24 times
 Topic: Technical Issues
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macebobo (2423)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Technical Issues, Ziegelmeister writes:
  The same occurs when I use the shared method, but with the shared method it says
"place order" without the option for a quote.

Works for me in your store:
 


 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 28, 2024 18:28
 Subject: Re: Request for Quote broken
 Viewed: 21 times
 Topic: Technical Issues
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Ziegelmeister (208)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Technical Issues, macebobo writes:
  In Technical Issues, Ziegelmeister writes:
  The same occurs when I use the shared method, but with the shared method it says
"place order" without the option for a quote.

Works for me in your store:

Crap... I might have made changes since then. I'll message you in a moment.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Mar 28, 2024 06:12
 Subject: Re: Request for Quote broken
 Viewed: 42 times
 Topic: Technical Issues
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infinibrix (4979)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Technical Issues, Ziegelmeister writes:
  For whatever reason, people can not request quotes because it's telling buyers
that I don't have a shipping method available.

I have "Accept quote requests" turned on in Management.

I tried setting up my own method (and enabling it) where it's set to "manual"
(doesn't show up)

I tried importing the shared method (and enabling it) that is specifically called
"Request for quote" and it only gives a "place order" option,
the request for a quote button that should be below that is not visible for the
buyers.

I followed the instructions on this page: https://www.bricklink.com/help.asp?helpID=2437
and nothing seems to be working.

What am I missing?

In truth the whole quote process in general is broken and unfit for purpose:-

https://www.bricklink.com/message.asp?ID=1460675

I really wish Bricklink would adopt a simple system where only instant checkout
orders are FIXED orders, anything else is regarded as a quote. The seller manually
invoices the buyer and the buyer has 24 hours to pay after receiving that invoice
else inventory auto returns to stock. There should be no obligation for a buyer
to buy under these circumstances and therefore no longer any reason to need to
issue NPB's
 Author: minithings4life View Messages Posted By minithings4life
 Posted: Mar 28, 2024 08:17
 Subject: Re: Request for Quote broken
 Viewed: 30 times
 Topic: Technical Issues
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minithings4life (17072)

Location:  United Kingdom, England
Member Since Contact Type Status
Feb 18, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Minithingsforlife
  I really wish Bricklink would adopt a simple system where only instant checkout
orders are FIXED orders, anything else is regarded as a quote. The seller manually
invoices the buyer and the buyer has 24 hours to pay after receiving that invoice
else inventory auto returns to stock. There should be no obligation for a buyer
to buy under these circumstances and therefore no longer any reason to need to
issue NPB's

This sounds like a much better system.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 28, 2024 18:44
 Subject: Re: Request for Quote broken
 Viewed: 19 times
 Topic: Technical Issues
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Ziegelmeister (208)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
Okay. It's apparently working, so I'm just going to leave it alone and
never edit the method ever again.