| Discussion Forum: Thread 355462 |
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| | | Author: | robertomcevoya  | | Posted: | Mar 25, 2024 16:58 | | Subject: | CN15 | | Viewed: | 108 times | | Topic: | Shipping | |
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| Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
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| | | | | Author: | SylvainLS | | Posted: | Mar 25, 2024 17:03 | | Subject: | Re: CN15 | | Viewed: | 37 times | | Topic: | Shipping | |
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| In Shipping, robertomcevoya writes:
| | Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi,
Maybe they asked the buyer to pay VAT again¹ and the buyer refused?
¹ “Again”: if the order was below €150, BL would have collected the VAT already.
Did you send the IOSS number electronically?
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| | | | | | | Author: | robertomcevoya | | Posted: | Mar 25, 2024 17:11 | | Subject: | Re: CN15 | | Viewed: | 46 times | | Topic: | Shipping | |
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| In Shipping, SylvainLS writes:
| | In Shipping, robertomcevoya writes:
| | Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi,
Maybe they asked the buyer to pay VAT again¹ and the buyer refused?
¹ “Again”: if the order was below €150, BL would have collected the VAT already.
Did you send the IOSS number electronically?
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The buyer made me aware that he had not received it and the IOSS number was sent
electronically. So frustrating
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| | | | | Author: | Dino | | Posted: | Mar 25, 2024 18:53 | | Subject: | Re: CN15 | | Viewed: | 50 times | | Topic: | Shipping | |
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| In Shipping, robertomcevoya writes:
| | Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi
How heavy was the parcel and how much was the invoice amount?
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United Kingdom, England
France, Nouvelle-Aquitaine
Luxembourg